Submit a Review for Oaklands Manor Nursing Home
Ox Close, Marske Road, Saltburn-by-the-Sea, TS12 1NR
View Full Details of Oaklands Manor Nursing HomeLatest Reviews for Oaklands Manor Nursing Home
30 September 2025
My x partner was in oaklands i cannot thank everyone in their from the manager to carers everyone they went above and beyond for his needs which wasn't easy for then at all I just want to send a huge thank you to u all I will miss visiting the home .you have all been so supportive friendly helpfull I couldn't of asked for a better care home thank u all from the bottom of my heart Christine with kind regards .
17 September 2025
My dad is a resident in the nursing unit at Oaklands Manor Care Home. There has been a massive improvement in the unit since the new owner took over. It is now bright, clean and fresh. The outside area is now a place where its residents can enjoy some outside space. All the staff are very professional and always provide a warm welcome when visiting. The management team are very approachable and always keep you updated well done everyone at Oaklands.
10 September 2025
My dad has been a resident at Oaklands Manor for a couple of months. The staff are very friendly and I feel that he is well looked after and provided for, with his needs being met. A big effort also seems to be being made to update and improve the facilities and activities that are available to the residents.
20 August 2025
Don't be put off by ongoing building work, this is necessary and will only improve the residents' quality of life in the long term. The care provided by management and staff to both residents and their families is second to none and that is what matters. They have been there for me and my family when we most needed help and I am so grateful to them.
15 August 2025
I am pleased with the changes on the spring unit, the new flooring, dining room chairs, downstairs and upstairs, all the new things up there. The seating area outside is coming on nicely, a lovely area for the residents to sit. Also, once the bedrooms are decorated, it will look great. Really pleased with all the work carried out.
15 August 2025
Most noticeable is the number of staff. There is always a carer nearby to attend to my husband's needs. The staff are happy and competent.
15 August 2025
The manager and the staff have been great in terms of delivery of care and explaining things in depth about the care of my dad. This has really helped and put the family at ease during this difficult situation. The manager has been very approachable and caring/supportive when we have been worried; she has always been by the phone if needed.
14 August 2025
Since the Oakland's team took over the home has been totally revamped. It is now a bright, clean and friendly place to be. The staff are amazing and dedicated to the care they provide. My Dad has been very well looked after. His care is outstanding and he is happy. I find the staff and management go above and beyond in their care and take time to get to know their residents and families. Overall a massive improvement from the previous management. Oakland's is a gem of a care home. The staff are diamonds.
14 August 2025
My father-in-law came to Oaklands Nursing home to get help to recover. She had previously been to the hospital and two other nursing homes. My father-in-law has been bed ridden for about 8 months, the staff at Oaklands have worked extremely hard dressing severe bedsores that were really bad and close to the bone, his wife and daughter thought he wouldn't recover, cannot believe on Monday he was out of bed sat drinking a cup of coffee and eating a biscuit, well done Oaklands staff. Fantastic service.
14 August 2025
There has been a great improvement in facilities offered since the recent change in ownership, the improvement is significant in both the physical improvements and also the care given, I have noticed a great deal of forward movement with patient interaction and the activities now on offer, recently they have had an open day to showcase new menus on off, and also asking for recommendations from both carers and residents, also had a little fun tombola to help raise funds, also the introduction of therapy dogs once a month is great.
14 August 2025
2nd week April 25th. The day room was left unattended by staff for a short while. Resulted in 2 residents needing the toilet. Mum needed to be lifted by hoist, when I found a staff member, after some time of looking, the battery was flat on the hoist. However, things seem to have improved since then, and I am quite pleased with the level of care. Things have improved under the new owners, and the management are approachable.
22 July 2025
A fantastic organisation! Great support from everyone working within the home. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly. Great caring, supportive staff members. I have worked within the care sector looking after people suffering with dementia and I know how difficult and stressful it certainly can be. My dad has now been there about 2 months and I do not have any concerns relating to the care he is being given. The team show an excellent attention to detail with empathy and understanding relating to the care they provide. The team represents among the highest levels of service I have experienced with efficient communication with lots of help and support if required. Very polite and helpful service. Always a warm welcome when visiting with a specific member of staff and the rest of the staff always at hand to chat about any concerns or just to give a drink and biscuits to you.
22 July 2025
Absolutely super staff, all really good with my grandad. Place is really clean and greatly taken care of. Very impressive, one staff member has been immense with me my grandad and my family specially. Thankyou all!!
16 July 2025
My father was offered a place here when he was discharged from hospital. The staff and management here are very friendly and welcoming and encouraged a visit to look around. My father's nursing and dementia needs are paramount and Oakland's Manor are keen to meet these.
08 July 2025
Our father is a resident in oaklands Manor care home. Staff have been amazing taking care of his needs as he cannot walk and dementia .if u have any issue's they do resolve them.our father is settled there and happy and most of all he's well looked after. As a family we appreciate all what they do.
24 January 2025
What an amazing team of carers, every single one was wonderful. Her visit was quite short, but Mam loved her time here. The care and respect they showed her was second to none. As a family we were also very supported. We can't thank them enough.
17 October 2024
Abysmal, invisible staff, unprofessional manager, lack of knowledge when using equipment. My father was left in a wheelchair or chair (slumped) he needed to be on a pressure cushion to relieve pressure. Lack of stimulation for all residents, some were left in bed or allowed to wander in pyjamas. Lack of maintenance (socket handing off wall) and lack of communication. Overall needs to close down. Missing clothes.
05 July 2023
My Dad was a resident at Four Seasons Care Centre for under two months after a previous unsatisfactory experience at a different Nursing Home. As a family we would like to thank all of the staff at Four Seasons for caring for my Dad in such a lovely, empathetic, supportive and respectful manner....they all literally treated him like he was one of their own. As a Nurse myself I always say that 'true care' does not cost the NHS or private sectors anything as 'true care' can only be delivered by those who actually 'do care!' and it is clear that all of the staff, including the maintenance man all have such a lovely caring nature and they treat all of their residents how any one of us would want our loved ones to be treated. Four Seasons not only ensures that its residents have all of the nursing care and attention that they need but they ensure that each resident is stimulated in such a way that allows them to have 'normality.' Thank you all at Four Seasons.
03 May 2023
The staff at Four Seasons Care Centre are excellent. The care provided is good. I would recommend this care facility to anyone with a relative who has dementia. If there is one criticism, it would be that at times there aren't enough staff on duty.
26 April 2023
Four Seasons cared for my mum between September 2022 until her death in March 2023. They always treated her with care and dignity. A good care home that is clean and brightly decorated.
Latest Reviews for Oaklands Manor Nursing Home
30 September 2025
My x partner was in oaklands i cannot thank everyone in their from the manager to carers everyone they went above and beyond for his needs which wasn't easy for then at all I just want to send a huge thank you to u all I will miss visiting the home .you have all been so supportive friendly helpfull I couldn't of asked for a better care home thank u all from the bottom of my heart Christine with kind regards .
17 September 2025
My dad is a resident in the nursing unit at Oaklands Manor Care Home. There has been a massive improvement in the unit since the new owner took over. It is now bright, clean and fresh. The outside area is now a place where its residents can enjoy some outside space. All the staff are very professional and always provide a warm welcome when visiting. The management team are very approachable and always keep you updated well done everyone at Oaklands.
10 September 2025
My dad has been a resident at Oaklands Manor for a couple of months. The staff are very friendly and I feel that he is well looked after and provided for, with his needs being met. A big effort also seems to be being made to update and improve the facilities and activities that are available to the residents.
20 August 2025
Don't be put off by ongoing building work, this is necessary and will only improve the residents' quality of life in the long term. The care provided by management and staff to both residents and their families is second to none and that is what matters. They have been there for me and my family when we most needed help and I am so grateful to them.
15 August 2025
I am pleased with the changes on the spring unit, the new flooring, dining room chairs, downstairs and upstairs, all the new things up there. The seating area outside is coming on nicely, a lovely area for the residents to sit. Also, once the bedrooms are decorated, it will look great. Really pleased with all the work carried out.
15 August 2025
Most noticeable is the number of staff. There is always a carer nearby to attend to my husband's needs. The staff are happy and competent.
15 August 2025
The manager and the staff have been great in terms of delivery of care and explaining things in depth about the care of my dad. This has really helped and put the family at ease during this difficult situation. The manager has been very approachable and caring/supportive when we have been worried; she has always been by the phone if needed.
14 August 2025
Since the Oakland's team took over the home has been totally revamped. It is now a bright, clean and friendly place to be. The staff are amazing and dedicated to the care they provide. My Dad has been very well looked after. His care is outstanding and he is happy. I find the staff and management go above and beyond in their care and take time to get to know their residents and families. Overall a massive improvement from the previous management. Oakland's is a gem of a care home. The staff are diamonds.
14 August 2025
My father-in-law came to Oaklands Nursing home to get help to recover. She had previously been to the hospital and two other nursing homes. My father-in-law has been bed ridden for about 8 months, the staff at Oaklands have worked extremely hard dressing severe bedsores that were really bad and close to the bone, his wife and daughter thought he wouldn't recover, cannot believe on Monday he was out of bed sat drinking a cup of coffee and eating a biscuit, well done Oaklands staff. Fantastic service.
14 August 2025
There has been a great improvement in facilities offered since the recent change in ownership, the improvement is significant in both the physical improvements and also the care given, I have noticed a great deal of forward movement with patient interaction and the activities now on offer, recently they have had an open day to showcase new menus on off, and also asking for recommendations from both carers and residents, also had a little fun tombola to help raise funds, also the introduction of therapy dogs once a month is great.
14 August 2025
2nd week April 25th. The day room was left unattended by staff for a short while. Resulted in 2 residents needing the toilet. Mum needed to be lifted by hoist, when I found a staff member, after some time of looking, the battery was flat on the hoist. However, things seem to have improved since then, and I am quite pleased with the level of care. Things have improved under the new owners, and the management are approachable.
22 July 2025
A fantastic organisation! Great support from everyone working within the home. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly. Great caring, supportive staff members. I have worked within the care sector looking after people suffering with dementia and I know how difficult and stressful it certainly can be. My dad has now been there about 2 months and I do not have any concerns relating to the care he is being given. The team show an excellent attention to detail with empathy and understanding relating to the care they provide. The team represents among the highest levels of service I have experienced with efficient communication with lots of help and support if required. Very polite and helpful service. Always a warm welcome when visiting with a specific member of staff and the rest of the staff always at hand to chat about any concerns or just to give a drink and biscuits to you.
22 July 2025
Absolutely super staff, all really good with my grandad. Place is really clean and greatly taken care of. Very impressive, one staff member has been immense with me my grandad and my family specially. Thankyou all!!
16 July 2025
My father was offered a place here when he was discharged from hospital. The staff and management here are very friendly and welcoming and encouraged a visit to look around. My father's nursing and dementia needs are paramount and Oakland's Manor are keen to meet these.
08 July 2025
Our father is a resident in oaklands Manor care home. Staff have been amazing taking care of his needs as he cannot walk and dementia .if u have any issue's they do resolve them.our father is settled there and happy and most of all he's well looked after. As a family we appreciate all what they do.
24 January 2025
What an amazing team of carers, every single one was wonderful. Her visit was quite short, but Mam loved her time here. The care and respect they showed her was second to none. As a family we were also very supported. We can't thank them enough.
17 October 2024
Abysmal, invisible staff, unprofessional manager, lack of knowledge when using equipment. My father was left in a wheelchair or chair (slumped) he needed to be on a pressure cushion to relieve pressure. Lack of stimulation for all residents, some were left in bed or allowed to wander in pyjamas. Lack of maintenance (socket handing off wall) and lack of communication. Overall needs to close down. Missing clothes.
05 July 2023
My Dad was a resident at Four Seasons Care Centre for under two months after a previous unsatisfactory experience at a different Nursing Home. As a family we would like to thank all of the staff at Four Seasons for caring for my Dad in such a lovely, empathetic, supportive and respectful manner....they all literally treated him like he was one of their own. As a Nurse myself I always say that 'true care' does not cost the NHS or private sectors anything as 'true care' can only be delivered by those who actually 'do care!' and it is clear that all of the staff, including the maintenance man all have such a lovely caring nature and they treat all of their residents how any one of us would want our loved ones to be treated. Four Seasons not only ensures that its residents have all of the nursing care and attention that they need but they ensure that each resident is stimulated in such a way that allows them to have 'normality.' Thank you all at Four Seasons.
03 May 2023
The staff at Four Seasons Care Centre are excellent. The care provided is good. I would recommend this care facility to anyone with a relative who has dementia. If there is one criticism, it would be that at times there aren't enough staff on duty.
26 April 2023
Four Seasons cared for my mum between September 2022 until her death in March 2023. They always treated her with care and dignity. A good care home that is clean and brightly decorated.