Submit a Review for Clumber House Care Home
81 Dickens Lane, Poynton, Stockport, SK12 1NT
View full details of Clumber House Care HomeLatest Reviews for Clumber House Care Home
12 May 2026
Great staff. Very caring staff throughout. Anything requested is never too much trouble for them. All staff are very approachable and helpful if there's any issues wtih my family member who can be extremely difficult to deal with at times.
12 May 2026
Very, very friendly and helpful staff. My brother is quite a tricky character, and they've gone above and beyond to support all of his requests and needs. I feel very comfortable and confident that all of my brothers neeeds are being met.
24 April 2026
Whilst a temp resident I have found the care from all staff (incl management) to be approachable friendly & above all totally professional in everything they do.
22 April 2026
I visit my mother-in-law on a regular basis. Although unable to communicate she looked well cared for and comfortable. I spoke with the staff and they updated me on all that they are doing for her. Her room is always clean and the staff are very attentive. I have no issues with her level of care and
am confident that she is being well looked after.
25 November 2025
My friend has lived at Clumber House for 3years the care received is good there has been lots of staff and management changes in this time but at present there is more stability however there is not an activities co ordinator in the home this I feel impacts on stimulation and interaction for my
friend , beside the care duties of All staff it would be good for staff to spend time with residents over all the care and attention is good at Clumber house
20 November 2025
I find the staff very friendly and helpful, when I visit or phone, my brother is always clean and tidy, and his room is nice clean and tidy, and if has any problems with anything like his television the staff are helpful
19 September 2025
Staff and management are very kind and helpful. Rooms are good, clean and have plenty of space. Not seen food so can't say the quality.
16 September 2025
Staff friendly, met any needs & concerns I've had. Addressed most issues & requests.
11 September 2025
My husband has been a resident of Clumber House, since August 2024, he suffered a stroke initially, and was then admitted to Clumber House.
Staff have been welcoming, warm and attentive, and have looked after my husband to the best of their ability.
He has been cared for well, and I am kept up to
date regarding any problems.
11 September 2025
My dad is a very awkward person (due of course to his alzheimers/dementia) but the staff are unfailingly kind and patient. I ring every week and staff often try to get my dad to speak with me, the success/failure of this all depends on whether he is willing to speak. Obviously he has some days &
some hours better than others.
11 September 2025
We found clumber house a friendly place and the are willing to answer any questions or queries we had,they bring dogs with their owners and it brightens residents days,they enjoy and celebrate every occasion and its not aplace where people dont care! its a clean bright happy place.
11 September 2025
Not outwardly posh in appearance but clean, tidy and functional rooms and common areas.
Staff are fully competent, very helpful and cheerful about their jobs.
As a regular visitor I like to know the names of staff. Often they seem to forget to wear their name badges! I have been asking for a
gallery on view with names against photos.
11 September 2025
No bad experience regarding mum. When coming to take mum out for the night or evening I always ring first to say when and what day so its easier for staff to get her ready and her tablets ready and sometimes they are not ready and we can be there for an hour to relieve them.
25 August 2025
Mum was admitted to Clumber House a few weeks ago and was welcomed from the start. Alongside mum, I feel I have been welcomed by all staff and made to feel included. It is nice to hear feedback from staff about mum. Staff have taken on board my knowledge of mum's needs e.g. ground food etc and are
warm and attentive to mum. They have also got a good sense of fun, which is important to me & mum.
04 July 2024
Prior to the new management being in charge of this home I was horrified with the home and was trying to get Mum moved as soon as possible. I am now seeing an improvement, the atmosphere in the home has very much improved. The decor is improving all the time. The staff understands lots of training
and implementation the learning. There are still some users to address but if things continue to improve at the current rate I think this home could get an outstanding review from CQC.
17 June 2024
My Father has been a resident since August 2023 and has been cared for well. In recent months he had required physio and help getting to and from appointments at different hospitals which has all been handled well. He enjoys his meals, the care given to him by the staff, and his regular chats with
the Nursing Home manager. He feels heard, safe, and well looked after. My brother and I feel fortunate to have our Father so happy and well cared for. Thank you.
18 April 2024
Mum receives excellent care. Good support from management when dealing with continuing health care meetings. Nothing is too much trouble for staff when asking for help over something.
17 April 2024
The care given is brilliant - all the carers are so good and kind! Great management - nothing is too much trouble and always available if anything needs to be discussed.
02 November 2023
Dad has only been at Clumber House for a few weeks, so we're all just settling into an unfamiliar routine.
The staff have all been so helpful, and we are very impressed with the overall cleanliness and standard of the home.
31 March 2023
My husband has been in Clumber House since September,. What warm and cosy and most of all very caring it’s like being part of an extended family.
All the staff give a hundred per cent. I know that my husband is safe, warm and well looked after.
Thank you Clumber House.
Latest Reviews for Clumber House Care Home
12 May 2026
Great staff. Very caring staff throughout. Anything requested is never too much trouble for them. All staff are very approachable and helpful if there's any issues wtih my family member who can be extremely difficult to deal with at times.
12 May 2026
Very, very friendly and helpful staff. My brother is quite a tricky character, and they've gone above and beyond to support all of his requests and needs. I feel very comfortable and confident that all of my brothers neeeds are being met.
24 April 2026
Whilst a temp resident I have found the care from all staff (incl management) to be approachable friendly & above all totally professional in everything they do.
22 April 2026
I visit my mother-in-law on a regular basis. Although unable to communicate she looked well cared for and comfortable. I spoke with the staff and they updated me on all that they are doing for her. Her room is always clean and the staff are very attentive. I have no issues with her level of care and
am confident that she is being well looked after.
25 November 2025
My friend has lived at Clumber House for 3years the care received is good there has been lots of staff and management changes in this time but at present there is more stability however there is not an activities co ordinator in the home this I feel impacts on stimulation and interaction for my
friend , beside the care duties of All staff it would be good for staff to spend time with residents over all the care and attention is good at Clumber house
20 November 2025
I find the staff very friendly and helpful, when I visit or phone, my brother is always clean and tidy, and his room is nice clean and tidy, and if has any problems with anything like his television the staff are helpful
19 September 2025
Staff and management are very kind and helpful. Rooms are good, clean and have plenty of space. Not seen food so can't say the quality.
16 September 2025
Staff friendly, met any needs & concerns I've had. Addressed most issues & requests.
11 September 2025
My husband has been a resident of Clumber House, since August 2024, he suffered a stroke initially, and was then admitted to Clumber House.
Staff have been welcoming, warm and attentive, and have looked after my husband to the best of their ability.
He has been cared for well, and I am kept up to
date regarding any problems.
11 September 2025
My dad is a very awkward person (due of course to his alzheimers/dementia) but the staff are unfailingly kind and patient. I ring every week and staff often try to get my dad to speak with me, the success/failure of this all depends on whether he is willing to speak. Obviously he has some days &
some hours better than others.
11 September 2025
We found clumber house a friendly place and the are willing to answer any questions or queries we had,they bring dogs with their owners and it brightens residents days,they enjoy and celebrate every occasion and its not aplace where people dont care! its a clean bright happy place.
11 September 2025
Not outwardly posh in appearance but clean, tidy and functional rooms and common areas.
Staff are fully competent, very helpful and cheerful about their jobs.
As a regular visitor I like to know the names of staff. Often they seem to forget to wear their name badges! I have been asking for a
gallery on view with names against photos.
11 September 2025
No bad experience regarding mum. When coming to take mum out for the night or evening I always ring first to say when and what day so its easier for staff to get her ready and her tablets ready and sometimes they are not ready and we can be there for an hour to relieve them.
25 August 2025
Mum was admitted to Clumber House a few weeks ago and was welcomed from the start. Alongside mum, I feel I have been welcomed by all staff and made to feel included. It is nice to hear feedback from staff about mum. Staff have taken on board my knowledge of mum's needs e.g. ground food etc and are
warm and attentive to mum. They have also got a good sense of fun, which is important to me & mum.
04 July 2024
Prior to the new management being in charge of this home I was horrified with the home and was trying to get Mum moved as soon as possible. I am now seeing an improvement, the atmosphere in the home has very much improved. The decor is improving all the time. The staff understands lots of training
and implementation the learning. There are still some users to address but if things continue to improve at the current rate I think this home could get an outstanding review from CQC.
17 June 2024
My Father has been a resident since August 2023 and has been cared for well. In recent months he had required physio and help getting to and from appointments at different hospitals which has all been handled well. He enjoys his meals, the care given to him by the staff, and his regular chats with
the Nursing Home manager. He feels heard, safe, and well looked after. My brother and I feel fortunate to have our Father so happy and well cared for. Thank you.
18 April 2024
Mum receives excellent care. Good support from management when dealing with continuing health care meetings. Nothing is too much trouble for staff when asking for help over something.
17 April 2024
The care given is brilliant - all the carers are so good and kind! Great management - nothing is too much trouble and always available if anything needs to be discussed.
02 November 2023
Dad has only been at Clumber House for a few weeks, so we're all just settling into an unfamiliar routine.
The staff have all been so helpful, and we are very impressed with the overall cleanliness and standard of the home.
31 March 2023
My husband has been in Clumber House since September,. What warm and cosy and most of all very caring it’s like being part of an extended family.
All the staff give a hundred per cent. I know that my husband is safe, warm and well looked after.
Thank you Clumber House.