Clumber House Care Home

81 Dickens Lane, Poynton, Stockport SK12 1NT
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9.4 22 Reviews
  • Clumber House Care Home, Stockport
Clumber House Care Home has been renovated to provide the very best of everything, from the outstanding care, to the beautiful accommodation and delightful gardens, to the high quality, delicious food and enjoyable lifestyle activities.

The dedicated team is experienced and compassionate, they see each resident as a unique individual, reflecting this throughout their person-centred care. The care team has access to the latest care plan technology and will take time to get to know you, your family and all of your favourite things.

The home offers luxury living for residents. Your bedroom will be beautifully decorated as you like it, to suit your personal tastes. The state-of-the-art call bell system throughout the home means that while you can enjoy your own space, the team is never far away and always ready to help.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1350
  • Self-Funded Nursing Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Nursing Care: from £1350
  • RESPITE Self-Funded Nursing Dementia Care: from £1350

These prices are only a guideline, please contact Clumber House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Local Authority / Social Services

Admission Criteria

  • All admissions will have a pre-admission assessment.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (0)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged; therefore, no restrictions or booking requirements to visit Clumber House Care Home.

Parking

  • Clumber House Care Home has a private car park with disabled parking bays, for people visiting the Home. No charge to use the cark park.


    Street parking adjacent to the Home but please ensure you follow any restrictions in place.

Clumber House Care Home Reviews (22)

9.4

Clumber House Care Home has a Review Score of 9.4 (9.372) out of 10, based on 15 reviews in the last 2 years.
Over all time Clumber House Care Home has 22 reviews.

Overall Experience
  • 10
  • 12
  • 0
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Date Published
  • 22
  • 10
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  • 15
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Reviewer Connection to Clumber House Care Home
  • 11
  • 4
  • 2
  • 1
  • 1
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  • 1
  • 1
Total of 22, showing 1-20
Review from J H (Son of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff and management are very kind and helpful. Rooms are good, clean and have plenty of space. Not seen food so can't say the quality.
Reply from KATRINA DARBYSHIRE, MANAGER at Clumber House Care Home

Thank you for your review and kind words it is greatly appreciated.

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Review from M B (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff friendly, met any needs & concerns I've had. Addressed most issues & requests.
Reply from KATRINA DARBYSHIRE, MANAGER at Clumber House Care Home

Thank you for your review, we are glad you are happy with the care provided at Clumber house.

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Review from Kath B (Friend of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall with a new manager in place the home is better my friend is happy there and receives good care from All the staff I visit my friend with her other friends we read stories and in the past player games unfortunately with no activity person my friend is less interactive now it would be nice weather
permitting if my friend could have some fresh air in the smalll garden patio area with other residents
Reply from KATRINA DARBYSHIRE, MANAGER at Clumber House Care Home

Thank you for your review, we are glad your family member is doing well in the home.

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Review from M R (Wife of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident of Clumber House, since August 2024, he suffered a stroke initially, and was then admitted to Clumber House.
Staff have been welcoming, warm and attentive, and have looked after my husband to the best of their ability.
He has been cared for well, and I am kept up to
date regarding any problems.
Reply from KATRINA DARBYSHIRE, MANAGER at Clumber House Care Home

Thank you for your review, we are glad your family member is doing well in the home.

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Review from Derrick W (Brother of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Happy with the care my brother is getting, always clean and tidy, and all of the staff are good, his room is always tidy, clothes in wardrobe, , I get regular phone calls about flu covid injections
Reply from KATRINA DARBYSHIRE, MANAGER at Clumber House Care Home

Thank you for your review, we are glad your family member is doing well in the home.

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Review from Josephine T (Daughter of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad is a very awkward person (due of course to his alzheimers/dementia) but the staff are unfailingly kind and patient. I ring every week and staff often try to get my dad to speak with me, the success/failure of this all depends on whether he is willing to speak. Obviously he has some days & some
hours better than others.
Reply from KATRINA DARBYSHIRE, MANAGER at Clumber House Care Home

Thank you for your review, we are glad your family member is doing well in the home.

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Review from M B (Niece of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found clumber house a friendly place and the are willing to answer any questions or queries we had,they bring dogs with their owners and it brightens residents days,they enjoy and celebrate every occasion and its not aplace where people dont care! its a clean bright happy place.
Reply from KATRINA DARBYSHIRE, MANAGER at Clumber House Care Home

Thank you for your review, we are glad your family member is doing well in the home.

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Review from Stephen F (Son of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Not outwardly posh in appearance but clean, tidy and functional rooms and common areas.
Staff are fully competent, very helpful and cheerful about their jobs.
As a regular visitor I like to know the names of staff. Often they seem to forget to wear their name badges! I have been asking for a gallery
on view with names against photos.
Reply from KATRINA DARBYSHIRE, MANAGER at Clumber House Care Home

Thank you for your review, we are glad your family member is doing well in the home.

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Review from W W (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
No bad experience regarding mum. When coming to take mum out for the night or evening I always ring first to say when and what day so its easier for staff to get her ready and her tablets ready and sometimes they are not ready and we can be there for an hour to relieve them.
Reply from KATRINA DARBYSHIRE, MANAGER at Clumber House Care Home

Thank you for your review, we are glad your family member is doing well in the home.

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Review from Hev T (Daughter of Resident) published on 25 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was admitted to Clumber House a few weeks ago and was welcomed from the start. Alongside mum, I feel I have been welcomed by all staff and made to feel included. It is nice to hear feedback from staff about mum. Staff have taken on board my knowledge of mum's needs e.g. ground food etc and are warm
and attentive to mum. They have also got a good sense of fun, which is important to me & mum.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Clumber House Care Home

Thank you Hev for your comments about your experiences at Clumber House Care Home. Our residents' wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised, whilst still enjoying themselves and looking after your Mum. Have a great day!

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Review from J S (Daughter of Resident) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Prior to the new management being in charge of this home I was horrified with the home and was trying to get Mum moved as soon as possible. I am now seeing an improvement, the atmosphere in the home has very much improved. The decor is improving all the time. The staff understands lots of training and
implementation the learning. There are still some users to address but if things continue to improve at the current rate I think this home could get an outstanding review from CQC.
Reply from Honor Keatley, Managing Director at Clumber House Care Home

Thank you so much for taking the time to write such a positive review. It's great to read that the progress being made is having a positive impact. I'm sure you will continue to see positive changes moving forward.

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Review from A W (Daughter of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Father has been a resident since August 2023 and has been cared for well. In recent months he had required physio and help getting to and from appointments at different hospitals which has all been handled well. He enjoys his meals, the care given to him by the staff, and his regular chats with the
Nursing Home manager. He feels heard, safe, and well looked after. My brother and I feel fortunate to have our Father so happy and well cared for. Thank you.
Reply from Honor Keatley, Managing Director at Clumber House Care Home

Thank you so much for your thoughtful review. To read that your father feels heard, safe, and well looked after made me feel extremely proud of our team, with best wishes.

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Review from Judith M (Daughter of Resident) published on 18 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum receives excellent care. Good support from management when dealing with continuing health care meetings. Nothing is too much trouble for staff when asking for help over something.
Reply from Honor Keatley, Managing Director at Clumber House Care Home

What a great review. Thank you so much for taking the time to share your thoughts. With best wishes.

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Review from C W (Daughter of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given is brilliant - all the carers are so good and kind! Great management - nothing is too much trouble and always available if anything needs to be discussed.
Reply from Honor Keatley, Managing Director at Clumber House Care Home

Thanks so much for taking the time to write a review. It's helpful for new care seekers to read a first-hand review with best wishes.

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Review from A B (Daughter of Resident) published on 2 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has only been at Clumber House for a few weeks, so we're all just settling into an unfamiliar routine.
The staff have all been so helpful, and we are very impressed with the overall cleanliness and standard of the home.
Reply from Honor Keatley, Managing Director at Clumber House Care Home

What a great review - thank you so much.
It's great to read that your dad is settling in well.
With best wishes.

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Review from M G (Wife of Resident) published on 31 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Clumber House since September,. What warm and cosy and most of all very caring it’s like being part of an extended family.
All the staff give a hundred per cent. I know that my husband is safe, warm and well looked after.
Thank you Clumber House.
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Review from Cathy C (Daughter of Resident) published on 11 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
An absolutely wonderful nursing home. My mum spent the last four weeks of her life at Clumber House Nursing Home. She was so well taken care of, Mum was instantly happy there and welcomed with open arms. The staff are all exceptional. I spent many hours with Mum and made to feel at home, nothing was
too much trouble. The home is spotlessly clean.
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Review from Michael T (Husband of Resident) published on 31 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are very caring and kind. The meals are very good and all prepared and cooked on site.
The activities and entertainment seem good although my wife is mainly unable to take part.
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Review from M S (Partner of Resident) published on 19 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the care of my partner sometime very good and other times not good. Some of the staff (carers) are excellent while others are not. Finding your loved one wet through and distressed is upsetting, however, this has been resolved now by getting proper incontinence pads and I think more staff
and equipment. The garden and grounds of the nursing home are very poor and difficult to get a wheelchair around.
Reply from Kirstie Biggar, Deputy Manager at Clumber House Care Home

Thankyou for taking the time to review our service. We are glad the issues have been resolved in regards to the continence products. As you are aware continence products are prescribed on an individual basis and when this needed reviewing, when needs change, there was a significant delay in getting a new prescription of products. Additional products were purchased by the home in the meantime.
There is an ongoing refurbishment programme of the home, including the garden and grounds.
If you have any concerns please do not hesitate to speak to our management team, we have an open door policy

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Review from P C (Wife of Resident) published on 19 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As the wife of the resident, I find the facilities provided are very good.
The food is excellent and the staff are helpful and pleasant.
I would like there to be more time given to exercise and brain stimulation.
Reply from Kirstie Biggar, Deputy Manager at Clumber House Care Home

Thank you for taking the time to review our service. We welcome any feedback that we can use to improve our service. We have noticed that you mainly visit at mealtimes, and therefore miss out on the activities that take place during the day. We have an extensive activity programme, including exercise classes which most service users enjoy taking part in. Mental stimulation is very important and we endeavour to provide this to our service users on a daily basis. If you would like to speak with our very dedicated activity coordinator, you are very welcome. We are always looking at ensuring our service continues to develop and appreciate any suggestions.

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Current Review Score: 9.4 (9.372)

Overview of Review Score

The Review Score of 9.4 (9.372) out of 10 for Clumber House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.372 for Clumber House Care Home is calculated as follows: ( (84 Excellents x 5) + (69 Goods x 4) + (18 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 172 Ratings = 4.372
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clumber House Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Mar 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (2)

Lindsay

Lindsay Crone

Job Title: Registered Home Manager Joined: 2024

Hi, my name is Lindsay. I am the Home Manager at Clumber House Care Home.


I started my career as a Nurse and worked my way up to Clinical Lead and Deputy Manager and have been a Home Manager for over 6 years. I thoroughly enjoy my role and the challenges/rewards it brings; however, my main passion is caring for our elderly generation and showing them the respect they so truly deserve.

No image found

Leanne Johnston

Job Title: Administrator

Hi, my name is Leanne. I am the Administrator at Clumber House Care Home.

Frequently Asked Questions about Clumber House Care Home

What types of Care is Clumber House Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Clumber House Care Home have?

There are 41 Single Rooms.

What are the Facilities & Services at Clumber House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Clumber House Care Home to the centre of Stockport?

4.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clumber House Care Home to verify any information. View our terms and conditions. Clumber House Care Home has an Enhanced Service - more info.