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18 Grange Drive, Heswall, Wirral, CH60 7RU
View Full Details of Grange Nursing HomeLatest Reviews for Grange Nursing Home
06 August 2025
Having a relative in a nursing home is the last thing anyone wants to happen but the staff at the Grange have eased our discomfort. The atmosphere is very kind and light hearted. They actually have fun which was totally unexpected. They treat mum with respect and kindness. I can't fault them - top marks.
16 July 2025
Since my mum came here she has had excellent care plus every member of staff have been fantastic, and have always show her care and support and dignity. I would recommend Grange Nursing Home.
09 July 2025
The staff have provided excellent care for my mother and genuinely seem to care about her and the other residents. I have been updated about any issues to do with my mothers health promptly and the staff seem happy for me to attend at any time. Parts of the premises could do with an update of the decor but overall I am happy for my mum to be there.
01 July 2025
Staff are very friendly and helpful and my husband is well looked after. The manager and the team are always very friendly and polite.
25 June 2025
My mum is in the care home because she has got dementia and the care she gets there is unbelievable they are great with her even when she is horrible to them and they let me bring the dogs in to see her I am very happy with the care I wouldn't get any better anywhere else
25 June 2025
This care home is great. Has undergone a huge renovation and all rooms are catered to the residents needs. Very peaceful home and the food is outstanding. Great meal portions and each dietary requirement is noted. Very personable with the residents and a lovely environment to live in. Activities every day and residents are encouraged to join in. Even a free salon on site in the home where they can be pampered. Couldn't recommend this home enough
21 October 2024
All staff have been fantastic at The Grange in Heswall since my Stepfather was admitted several months ago. The manageress has been particularly helpful (and her Mum) who has been in regular contact in between our visits. Thank you for your ongoing help and support in making my stepdad comfortable under the very difficult circumstances he finds himself in.
28 August 2024
I just want to say how impressed I am with the care that my Dad is receiving at the Grange. He has been there since November last year and all the carers and manager are so helpful. Both myself and my sister both don't live locally so it is good that dad is looked after well which takes away the worry from us both.
28 August 2024
My mum has been in The Grange since December 2023. The staff are all amazing, nothing too much trouble, they are caring, compassionate and go out of their way on a daily basis. My mum is safe, warm, well fed and every need is attended to. We are so happy that we found them, it is home from home with people who show they care for her when we cannot. Truly professional every single one of them.
11 April 2024
Friendly and supportive staff who try to care for the overall welfare of residents. The home's nursing manager is professional and approachable, looking after the best interests of all residents and coordinating their medical care. Plus, liaising with their relations and her staff, all of whom work together efficiently. Activities for residents are organised by a dedicated member of staff. Close to shops in the centre of Heswall Wirral. Well managed and interior rooms neatly redecorated. Many thanks.
15 February 2024
At the core are wonderful staff who take care of Mum so well. They are attentive, engage with the residents and always have a smile. You instinctively know that the staff take an interest in the welfare of the residents. Whenever I visit or call, the manager is always available to talk to and discuss how Mum is doing.
29 January 2024
Initially, I was nervous about any care home setting, but those feelings disappeared when I came here. The staff are professional, but friendly, kind and dedicated to their work. Personal care is taken seriously, and done regularly to ensure that potential skin problems are avoided. Occasionally, I attend hospital appointments, and when I return here I am assured of a warm welcome. My room is comfortable, kept clean, tidy and it's good to have one or two favourite pictures on the wall. The food is varied and sufficient (I enjoy my meals!), but the correct amount for someone like myself with mobility problems. I always feel relaxed in the congenial atmosphere, and in my view, this is because all those who work here are indeed special people.
19 January 2024
Staff are friendly whenever we visit my mum. She seems to be settling in quite well so far. She has dementia which affects her memory and moods quite badly but she has been happy and pleasant whenever we visit. On the downside, due to the nature of the home and it's residents, there aren't many people who my mum can have full conversations with so hopefully the staff will keep her mind going.
19 January 2024
My mum has settled in well and I feel that she is well looked after. The staff are all very approachable and friendly and have good relationships with the residents and families.
18 January 2024
Always feel welcome, the home is always clean and tidy. My friend is very happy and settled. He's always tidy, well fed and looked after. Any problems I find them really easy to talk to. The manager is very helpful.
16 January 2024
I can’t express enough how my mother is made to feel a part of the family rather than a resident at this home. I always attend unannounced and have heard her laughing and chatting in her room with the staff. They are very respectful and always take the time to check she is happy. They have always communicated with the utmost discretion with me if they have had concerns about my mother’s wellbeing. Special mention has to be made about the meals served. I’ve been told they are always tasty and my mum is often offered seconds which is proof of how good they are. I can’t fault the staff there at all as they do genuinely care and are always approachable. Would love to name some individuals but they are all lovely genuine friendly people and very welcoming to visitors. The Christmas party was brilliant too.
13 March 2023
All the staff at the Grange Nursing Home are welcoming, pleasant, friendly and hard working. My dad (eighty-eight) gets on well with all the staff and I feel that his demeanour has improved now that he is receiving the care he needs. I know that the care home has struggled with staff vacancies, as has the whole care sector but the staff have stepped up to maintain the care levels. The Grange has a new entertainments organiser and I can see that my dad enjoys taking part in the activities and appreciates the efforts made. The Grange is currently having refurbishments done which I am sure will give it a fresh look. The Grange has a social media page which keeps me up to date on days I cannot get to visit.
06 February 2023
It is with some regret that my husband has had to be transferred to another nursing home due to his deteriorating illness. His 3-year stay has been a struggle for him but the staff have been continually caring and compassionate and I cannot thank them all enough. The home has recently been taken over by a new manageress, who has worked there for a number of years, and I have found her to be very helpful and wish her well in her new role.
20 January 2023
This is one amazing care home, they go above and beyond for the residents and it is so lovely to see when visiting! The manager is so helpful with everything that needed to be done, a very approachable manner! The care staff - wow! The things they have had to do and more are just incredible, I wouldn't want my friend to be anywhere else but in their care! This care home is fantastic and I could not recommend it anymore if I tried.
19 January 2023
This is a lovely place, the manager was so understanding and goes out of her way to make sure all needs are met. This home has a lovely feel of home from home and the manager takes every opportunity to greet and speak with you during your visits and will always phone with any updates or news. Her nursing skills are impeccable, she makes every single person feel cared for and loved in every way possible. Her due diligence towards these lovely people keeps them all safe and well. I feel totally confident in the manager and her staff and thank them for what they do on a daily basis. What a lovely place to live with fantastic support in all care aspects. Thank you for all that you do.
Latest Reviews for Grange Nursing Home
06 August 2025
Having a relative in a nursing home is the last thing anyone wants to happen but the staff at the Grange have eased our discomfort. The atmosphere is very kind and light hearted. They actually have fun which was totally unexpected. They treat mum with respect and kindness. I can't fault them - top marks.
16 July 2025
Since my mum came here she has had excellent care plus every member of staff have been fantastic, and have always show her care and support and dignity. I would recommend Grange Nursing Home.
09 July 2025
The staff have provided excellent care for my mother and genuinely seem to care about her and the other residents. I have been updated about any issues to do with my mothers health promptly and the staff seem happy for me to attend at any time. Parts of the premises could do with an update of the decor but overall I am happy for my mum to be there.
01 July 2025
Staff are very friendly and helpful and my husband is well looked after. The manager and the team are always very friendly and polite.
25 June 2025
My mum is in the care home because she has got dementia and the care she gets there is unbelievable they are great with her even when she is horrible to them and they let me bring the dogs in to see her I am very happy with the care I wouldn't get any better anywhere else
25 June 2025
This care home is great. Has undergone a huge renovation and all rooms are catered to the residents needs. Very peaceful home and the food is outstanding. Great meal portions and each dietary requirement is noted. Very personable with the residents and a lovely environment to live in. Activities every day and residents are encouraged to join in. Even a free salon on site in the home where they can be pampered. Couldn't recommend this home enough
21 October 2024
All staff have been fantastic at The Grange in Heswall since my Stepfather was admitted several months ago. The manageress has been particularly helpful (and her Mum) who has been in regular contact in between our visits. Thank you for your ongoing help and support in making my stepdad comfortable under the very difficult circumstances he finds himself in.
28 August 2024
I just want to say how impressed I am with the care that my Dad is receiving at the Grange. He has been there since November last year and all the carers and manager are so helpful. Both myself and my sister both don't live locally so it is good that dad is looked after well which takes away the worry from us both.
28 August 2024
My mum has been in The Grange since December 2023. The staff are all amazing, nothing too much trouble, they are caring, compassionate and go out of their way on a daily basis. My mum is safe, warm, well fed and every need is attended to. We are so happy that we found them, it is home from home with people who show they care for her when we cannot. Truly professional every single one of them.
11 April 2024
Friendly and supportive staff who try to care for the overall welfare of residents. The home's nursing manager is professional and approachable, looking after the best interests of all residents and coordinating their medical care. Plus, liaising with their relations and her staff, all of whom work together efficiently. Activities for residents are organised by a dedicated member of staff. Close to shops in the centre of Heswall Wirral. Well managed and interior rooms neatly redecorated. Many thanks.
15 February 2024
At the core are wonderful staff who take care of Mum so well. They are attentive, engage with the residents and always have a smile. You instinctively know that the staff take an interest in the welfare of the residents. Whenever I visit or call, the manager is always available to talk to and discuss how Mum is doing.
29 January 2024
Initially, I was nervous about any care home setting, but those feelings disappeared when I came here. The staff are professional, but friendly, kind and dedicated to their work. Personal care is taken seriously, and done regularly to ensure that potential skin problems are avoided. Occasionally, I attend hospital appointments, and when I return here I am assured of a warm welcome. My room is comfortable, kept clean, tidy and it's good to have one or two favourite pictures on the wall. The food is varied and sufficient (I enjoy my meals!), but the correct amount for someone like myself with mobility problems. I always feel relaxed in the congenial atmosphere, and in my view, this is because all those who work here are indeed special people.
19 January 2024
Staff are friendly whenever we visit my mum. She seems to be settling in quite well so far. She has dementia which affects her memory and moods quite badly but she has been happy and pleasant whenever we visit. On the downside, due to the nature of the home and it's residents, there aren't many people who my mum can have full conversations with so hopefully the staff will keep her mind going.
19 January 2024
My mum has settled in well and I feel that she is well looked after. The staff are all very approachable and friendly and have good relationships with the residents and families.
18 January 2024
Always feel welcome, the home is always clean and tidy. My friend is very happy and settled. He's always tidy, well fed and looked after. Any problems I find them really easy to talk to. The manager is very helpful.
16 January 2024
I can’t express enough how my mother is made to feel a part of the family rather than a resident at this home. I always attend unannounced and have heard her laughing and chatting in her room with the staff. They are very respectful and always take the time to check she is happy. They have always communicated with the utmost discretion with me if they have had concerns about my mother’s wellbeing. Special mention has to be made about the meals served. I’ve been told they are always tasty and my mum is often offered seconds which is proof of how good they are. I can’t fault the staff there at all as they do genuinely care and are always approachable. Would love to name some individuals but they are all lovely genuine friendly people and very welcoming to visitors. The Christmas party was brilliant too.
13 March 2023
All the staff at the Grange Nursing Home are welcoming, pleasant, friendly and hard working. My dad (eighty-eight) gets on well with all the staff and I feel that his demeanour has improved now that he is receiving the care he needs. I know that the care home has struggled with staff vacancies, as has the whole care sector but the staff have stepped up to maintain the care levels. The Grange has a new entertainments organiser and I can see that my dad enjoys taking part in the activities and appreciates the efforts made. The Grange is currently having refurbishments done which I am sure will give it a fresh look. The Grange has a social media page which keeps me up to date on days I cannot get to visit.
06 February 2023
It is with some regret that my husband has had to be transferred to another nursing home due to his deteriorating illness. His 3-year stay has been a struggle for him but the staff have been continually caring and compassionate and I cannot thank them all enough. The home has recently been taken over by a new manageress, who has worked there for a number of years, and I have found her to be very helpful and wish her well in her new role.
20 January 2023
This is one amazing care home, they go above and beyond for the residents and it is so lovely to see when visiting! The manager is so helpful with everything that needed to be done, a very approachable manner! The care staff - wow! The things they have had to do and more are just incredible, I wouldn't want my friend to be anywhere else but in their care! This care home is fantastic and I could not recommend it anymore if I tried.
19 January 2023
This is a lovely place, the manager was so understanding and goes out of her way to make sure all needs are met. This home has a lovely feel of home from home and the manager takes every opportunity to greet and speak with you during your visits and will always phone with any updates or news. Her nursing skills are impeccable, she makes every single person feel cared for and loved in every way possible. Her due diligence towards these lovely people keeps them all safe and well. I feel totally confident in the manager and her staff and thank them for what they do on a daily basis. What a lovely place to live with fantastic support in all care aspects. Thank you for all that you do.