Grange Nursing Home

18 Grange Drive, Heswall, Wirral CH60 7RU
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9.7 42 Reviews
  • Grange Nursing Home, Wirral
The Grange Nursing Home is located in the heart of Heswall. Established for more than 50 years, the home offers a wealth of experience in providing for the needs and welfare of its residents.

The Grange's philosophy is founded on the firm belief that each resident deserves the right to privacy, dignity and independence. This creates a genuine warmth and care within the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1050
  • Self-Funded Residential Dementia Care: from £1050
  • Self-Funded Nursing Care: from £1100
  • Self-Funded Nursing Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Nursing Care: from £1100
  • RESPITE Self-Funded Nursing Dementia Care: from £1100

These prices are only a guideline, please contact Grange Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Michelle Robinson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (6)

Grange Nursing Home Reviews (42)

9.7

Grange Nursing Home has a Review Score of 9.7 (9.677) out of 10, based on 16 reviews in the last 2 years.
Over all time Grange Nursing Home has 42 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Grange Nursing Home
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Total of 42, showing 1-20
Review from Paul R (Son of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having a relative in a nursing home is the last thing anyone wants to happen but the staff at the Grange have eased our discomfort. The atmosphere is very kind and light hearted. They actually have fun which was totally unexpected. They treat mum with respect and kindness. I can't fault them - top marks.
Reply from Michelle Robinson, Manager at Grange Nursing Home

Thankyou for your lovely words its an absolute pleasure

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Review from David T (Son of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum came here she has had excellent care plus every member of staff have been fantastic, and have always show her care and support and dignity.
I would recommend Grange Nursing Home.
Reply from Michelle Robinson, Manager at Grange Nursing Home

Good afternoonthankyou for your very kind words, its an absolute pleasure

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Review from G M (Daughter of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff have provided excellent care for my mother and genuinely seem to care about her and the other residents. I have been updated about any issues to do with my mothers health promptly and the staff seem happy for me to attend at any time. Parts of the premises could do with an update of the decor
but overall I am happy for my mum to be there.
Reply from Michelle Robinson, Manager at Grange Nursing Home

Thankyou for your kind words and home improvements remain ongoing

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Review from Carolyn B (Wife of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very friendly and helpful and my husband is well looked after. The manager and the team are always very friendly and polite.
Reply from Michelle Robinson, Manager at Grange Nursing Home

Thankyou for your kind words. Its an absolute pleasure

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Review from Paul F (Son of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is in the care home because she has got dementia and the care she gets there is unbelievable they are great with her even when she is horrible to them and they let me bring the dogs in to see her I am very happy with the care I wouldn't get any better anywhere else
Reply from Michelle Robinson, Manager at Grange Nursing Home

Hi thankyou for your lovely words, its an absolute pleasure caring for your mum

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Review from Sophie F (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is great. Has undergone a huge renovation and all rooms are catered to the residents needs. Very peaceful home and the food is outstanding. Great meal portions and each dietary requirement is noted. Very personable with the residents and a lovely environment to live in. Activities every
day and residents are encouraged to join in. Even a free salon on site in the home where they can be pampered. Couldn't recommend this home enough
Reply from Michelle Robinson, Manager at Grange Nursing Home

Hithankyou for your very kind words, the home has has made massive improvements recently and is a lovely place to work

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Review from Graham M (Son of Resident) published on 21 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff have been fantastic at The Grange in Heswall since my Stepfather was admitted several months ago. The manageress has been particularly helpful (and her Mum) who has been in regular contact in between our visits. Thank you for your ongoing help and support in making my stepdad comfortable under
the very difficult circumstances he finds himself in.
Reply from Michelle Robinson, Manager at Grange Nursing Home

Hi Graham, thank you for your very kind words. It's an absolute pleasure looking after your stepfather.

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Review from Alison B (Daughter of Resident) published on 28 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just want to say how impressed I am with the care that my Dad is receiving at the Grange. He has been there since November last year and all the carers and manager are so helpful.
Both myself and my sister both don't live locally so it is good that dad is looked after well which takes away the worry
from us both.
Reply from Michelle Robinson, Manager at Grange Nursing Home

Thank you for your kind words, it is a true pleasure caring for your dad.

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Review from Karen H (Daughter of Resident) published on 28 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in The Grange since December 2023. The staff are all amazing, nothing too much trouble, they are caring, compassionate and go out of their way on a daily basis. My mum is safe, warm, well fed and every need is attended to. We are so happy that we found them, it is home from home with
people who show they care for her when we cannot. Truly professional every single one of them.
Reply from Michelle Robinson, Manager at Grange Nursing Home

Thank you for your kind words. It is a pleasure to look after your mum.

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Review from M R (Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly and supportive staff who try to care for the overall welfare of residents. The home's nursing manager is professional and approachable, looking after the best interests of all residents and coordinating their medical care. Plus, liaising with their relations and her staff, all of whom work
together efficiently. Activities for residents are organised by a dedicated member of staff. Close to shops in the centre of Heswall Wirral. Well managed and interior rooms neatly redecorated. Many thanks.
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Review from Sean C (Son of Resident) published on 15 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
At the core are wonderful staff who take care of Mum so well. They are attentive, engage with the residents and always have a smile. You instinctively know that the staff take an interest in the welfare of the residents.
Whenever I visit or call, the manager is always available to talk to and discuss
how Mum is doing.
Reply from Michelle Robinson, Manager at Grange Nursing Home

Hi Sean,
Thankyou for your kind words, it is a pleasure looking after your mum.

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Review from Vivien B (Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Initially, I was nervous about any care home setting, but those feelings disappeared when I came here. The staff are professional, but friendly, kind and dedicated to their work. Personal care is taken seriously, and done regularly to ensure that potential skin problems are avoided. Occasionally, I
attend hospital appointments, and when I return here I am assured of a warm welcome. My room is comfortable, kept clean, tidy and it's good to have one or two favourite pictures on the wall. The food is varied and sufficient (I enjoy my meals!), but the correct amount for someone like myself with mobility problems. I always feel relaxed in the congenial atmosphere, and in my view, this is because all those who work here are indeed special people.
Reply from Michelle Robinson, Manager at Grange Nursing Home

Thank you for your lovely review, it is much appreciated.

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Review from Judy G (Daughter of Resident) published on 19 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are friendly whenever we visit my mum. She seems to be settling in quite well so far. She has dementia which affects her memory and moods quite badly but she has been happy and pleasant whenever we visit.
On the downside, due to the nature of the home and it's residents, there aren't many people
who my mum can have full conversations with so hopefully the staff will keep her mind going.
Reply from Michelle Robinson, Manager at Grange Nursing Home

Thank you for your lovely review, your mum has a lovely relationship with all the staff and its a pleasure to see.

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Review from J B (Daughter of Resident) published on 19 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has settled in well and I feel that she is well looked after.
The staff are all very approachable and friendly and have good relationships with the residents and families.
Reply from Michelle Robinson, Manager at Grange Nursing Home

Thank you for your lovely feedback, it's our pleasure.

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Review from Jennie A (Friend of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always feel welcome, the home is always clean and tidy. My friend is very happy and settled. He's always tidy, well fed and looked after. Any problems I find them really easy to talk to. The manager is very helpful.
Reply from Michelle Robinson, Manager at Grange Nursing Home

Thank you for your lovely review, it's a pleasure.

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Review from Suzanne T (Daughter of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t express enough how my mother is made to feel a part of the family rather than a resident at this home. I always attend unannounced and have heard her laughing and chatting in her room with the staff. They are very respectful and always take the time to check she is happy. They have always communicated
with the utmost discretion with me if they have had concerns about my mother’s wellbeing. Special mention has to be made about the meals served. I’ve been told they are always tasty and my mum is often offered seconds which is proof of how good they are. I can’t fault the staff there at all as they do genuinely care and are always approachable. Would love to name some individuals but they are all lovely genuine friendly people and very welcoming to visitors. The Christmas party was brilliant too.
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Review from Mark S (Son of Resident) published on 13 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at the Grange Nursing Home are welcoming, pleasant, friendly and hard working.
My dad (eighty-eight) gets on well with all the staff and I feel that his demeanour has improved now that he is receiving the care he needs.
I know that the care home has struggled with staff vacancies, as
has the whole care sector but the staff have stepped up to maintain the care levels.
The Grange has a new entertainments organiser and I can see that my dad enjoys taking part in the activities and appreciates the efforts made.
The Grange is currently having refurbishments done which I am sure will give it a fresh look.
The Grange has a social media page which keeps me up to date on days I cannot get to visit.
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Review from Margaret C (Wife of Resident) published on 6 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is with some regret that my husband has had to be transferred to another nursing home due to his deteriorating illness. His 3-year stay has been a struggle for him but the staff have been continually caring and compassionate and I cannot thank them all enough.
The home has recently been taken over
by a new manageress, who has worked there for a number of years, and I have found her to be very helpful and wish her well in her new role.
Reply from Vikki Cain, Regional Manager at Grange Nursing Home

Margaret, thank you very much for the lovely words. Your husband will be very missed by everybody. Don't be a stranger, still pop in and visit us.

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Review from C J (Friend of Resident) published on 20 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is one amazing care home, they go above and beyond for the residents and it is so lovely to see when visiting!
The manager is so helpful with everything that needed to be done, a very approachable manner!
The care staff - wow! The things they have had to do and more are just incredible, I wouldn't
want my friend to be anywhere else but in their care!
This care home is fantastic and I could not recommend it anymore if I tried.
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Review from J T (Friend of Resident) published on 19 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a lovely place, the manager was so understanding and goes out of her way to make sure all needs are met. This home has a lovely feel of home from home and the manager takes every opportunity to greet and speak with you during your visits and will always phone with any updates or news. Her nursing
skills are impeccable, she makes every single person feel cared for and loved in every way possible. Her due diligence towards these lovely people keeps them all safe and well. I feel totally confident in the manager and her staff and thank them for what they do on a daily basis. What a lovely place to live with fantastic support in all care aspects. Thank you for all that you do.
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Current Review Score: 9.7 (9.677)

Overview of Review Score

The Review Score of 9.7 (9.677) out of 10 for Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.677 for Grange Nursing Home is calculated as follows: ( (139 Excellents x 5) + (34 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 186 Ratings = 4.677
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grange Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jul 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Grange Nursing Home

What types of Care is Grange Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Grange Nursing Home have?

There are 28 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Grange Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Grange Nursing Home to the centre of Wirral?

4.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grange Nursing Home to verify any information. View our terms and conditions. Grange Nursing Home has an Enhanced Service - more info.