17 Queens Road, Hoylake, Wirral, CH47 2AQ
View Full Details of Abney Low Nursing HomeHappy with care and staff are very welcoming and nice.
Pleasant staff and great care.
Our mum has been in Abney Low for a month now. Since day one, she has been heard with ultimate care and compassion by all the staff, including management. Mum has late-stage Alzheimer's and has difficult days, but the staff are always on hand to support her and the family. As a family, we feel she is safe and being looked after.
The staff overall are very caring and helpful to residents and family members. The food is very good and more than sufficient. The room is a good size and suitable for mum's needs.
My brother's health was deteriorating quickly but we thought it was due to his condition. However, the night duty staff recognised that he needed immediate medical care and contacted the duty doctor. My brother was subsequently rushed to hospital via ambulance. Without the staff's care and vigilance, my brother may have been in a worse condition, could you pass on my thanks.
There needs to be a system to sign residents in and out of the building. Rooms need checking ft freshness daily. Staff treat my parents with respect and kindness and have taken time to get to know them.
The staff are amazing and very caring towards my mum and dad. My mum recently passed and they have supported my dad no end. He loves chatting with all of the lovely people. They couldn't do any more than they already do.
Fantastic care provided by very caring and attentive staff towards Mum and Dad at Abney Low. When Dad was taken into hospital, the nurses said they had not seen such comprehensive paperwork for many years, every detail was taken into account, even to how Dad liked his cup of tea. The staff have been incredibly thoughtful and very sympathetic to Mum and the family following Dad's recent passing.
Lovely friendly staff, I feel happy I'm leaving him in safe and caring hands.
My mum has been here since October 2024. We have been warmly greeted by management and staff all of who are very attentive to our mums needs. Mum enjoys her meals and gets on well with everyone. There is always an activity going on mum particularly enjoyed the visit from the animals. I feel very happy that mum has settled into her new home.
The staff are polite everytime we come, always offering drinks always working hard with the residents who are well looked after by all staff and always let you know if there is a problem.
There is one member of staff who consistently goes above and beyond. She not only interacts with my dad in a manner which makes my dad relaxed and happy but she also engages with family offering personal support when they are struggling. She is the usual chef but also performs caring shifts. She always provides help + support whatever hat she is wearing. An absolute gem of a member of staff.
Staff are lovely and really helpful. Nothing is too much trouble for them. My brother is really settled and happy here.
My husband has recently gone into Abney Low with Parkinson's. I have not found fault with the home/accommodation and he has settled in very quickly. Staff are wonderful and I'd like to recommend the home very highly.
I have been impressed with the level of care my father has received. In particular the warm manner in which they have dealt with my father and his at times, complex issues.
Amazing home. My grandad has settled in really well the staff are amazing with him.
The staff at Abney Low are exceptionally kind, helpful and professional. Recently, he was in a very bad way, which meant three of us stayed all day and overnight - we were looked after with such kindness. The staff also keep us informed at all times of how his care is happening.
Although he has not been at the home that long he has suffered bad and deteriorating health problems (which have not been caused by his stay at the the home but as an unfortunate health decline but he has been and his family treated with dignity as have the family) throughout. Obviously these events are upsetting but it is something he has to overcome and unfortunately I think will arise again. Thank you and your staff for all you have done and continue to do in the future. Thank you.
My dad has recently moved in and has settled in really well. The staff are lovely and he is really responding well to them. We unfortunately had an episode where he was really poorly and the staff treated him so well. Their response with the medical teams went above and beyond, their support to both dad and the family was exceptional. We will be forever grateful to them for treating us so well. I would not hesitate in recommending Abney Low to anyone.
My mum joined the other residents in November 2024. She has settled so well. I am more than happy with the care and attention she has received. I am comforted when I leave Mum there because she is looked after so well.
Happy with care and staff are very welcoming and nice.
Pleasant staff and great care.
Our mum has been in Abney Low for a month now. Since day one, she has been heard with ultimate care and compassion by all the staff, including management. Mum has late-stage Alzheimer's and has difficult days, but the staff are always on hand to support her and the family. As a family, we feel she is safe and being looked after.
The staff overall are very caring and helpful to residents and family members. The food is very good and more than sufficient. The room is a good size and suitable for mum's needs.
My brother's health was deteriorating quickly but we thought it was due to his condition. However, the night duty staff recognised that he needed immediate medical care and contacted the duty doctor. My brother was subsequently rushed to hospital via ambulance. Without the staff's care and vigilance, my brother may have been in a worse condition, could you pass on my thanks.
There needs to be a system to sign residents in and out of the building. Rooms need checking ft freshness daily. Staff treat my parents with respect and kindness and have taken time to get to know them.
The staff are amazing and very caring towards my mum and dad. My mum recently passed and they have supported my dad no end. He loves chatting with all of the lovely people. They couldn't do any more than they already do.
Fantastic care provided by very caring and attentive staff towards Mum and Dad at Abney Low. When Dad was taken into hospital, the nurses said they had not seen such comprehensive paperwork for many years, every detail was taken into account, even to how Dad liked his cup of tea. The staff have been incredibly thoughtful and very sympathetic to Mum and the family following Dad's recent passing.
Lovely friendly staff, I feel happy I'm leaving him in safe and caring hands.
My mum has been here since October 2024. We have been warmly greeted by management and staff all of who are very attentive to our mums needs. Mum enjoys her meals and gets on well with everyone. There is always an activity going on mum particularly enjoyed the visit from the animals. I feel very happy that mum has settled into her new home.
The staff are polite everytime we come, always offering drinks always working hard with the residents who are well looked after by all staff and always let you know if there is a problem.
There is one member of staff who consistently goes above and beyond. She not only interacts with my dad in a manner which makes my dad relaxed and happy but she also engages with family offering personal support when they are struggling. She is the usual chef but also performs caring shifts. She always provides help + support whatever hat she is wearing. An absolute gem of a member of staff.
Staff are lovely and really helpful. Nothing is too much trouble for them. My brother is really settled and happy here.
My husband has recently gone into Abney Low with Parkinson's. I have not found fault with the home/accommodation and he has settled in very quickly. Staff are wonderful and I'd like to recommend the home very highly.
I have been impressed with the level of care my father has received. In particular the warm manner in which they have dealt with my father and his at times, complex issues.
Amazing home. My grandad has settled in really well the staff are amazing with him.
The staff at Abney Low are exceptionally kind, helpful and professional. Recently, he was in a very bad way, which meant three of us stayed all day and overnight - we were looked after with such kindness. The staff also keep us informed at all times of how his care is happening.
Although he has not been at the home that long he has suffered bad and deteriorating health problems (which have not been caused by his stay at the the home but as an unfortunate health decline but he has been and his family treated with dignity as have the family) throughout. Obviously these events are upsetting but it is something he has to overcome and unfortunately I think will arise again. Thank you and your staff for all you have done and continue to do in the future. Thank you.
My dad has recently moved in and has settled in really well. The staff are lovely and he is really responding well to them. We unfortunately had an episode where he was really poorly and the staff treated him so well. Their response with the medical teams went above and beyond, their support to both dad and the family was exceptional. We will be forever grateful to them for treating us so well. I would not hesitate in recommending Abney Low to anyone.
My mum joined the other residents in November 2024. She has settled so well. I am more than happy with the care and attention she has received. I am comforted when I leave Mum there because she is looked after so well.