Submit a Review for Hope House
Rishton Road, Clayton-le-Moors, Accrington, BB5 5PN
View full details of Hope HouseLatest Reviews for Hope House
30 January 2026
Home is lovely and clean, and they always made sure my grandad has everything he needs.
We could not thank them enough!!
29 January 2026
My Grandad moved to Hope House after my grandma passed away.
From the very first day, the care home has shown my grandad nothing but kindness, dignity, and genuine compassion. Every member of staff goes above and beyond to ensure he feels safe, comfortable, and truly cared for, not just physically
but emotionally as well.
The staff treat residents like family, taking the time to get to know them as individuals, with patience, respect, and warmth. My grandad is always spoken to with kindness, included in conversations, and encouraged to stay engaged and positive. It gives our whole family immense peace of mind knowing he is in such capable and caring hands.
The home itself is always clean, welcoming, and well-organised, creating a calm and comforting environment. Communication with family members is excellent - we are made to feel part of the team . Thank you
27 January 2026
Just want to say a big thank you to Cathy, Jade and all the staff at Hope House for caring for my sister, Christina, for many years. She sadly passed away on 09/01/26. The staff treated her with respect and dignity. So thank you again, see you all soon xx
26 January 2026
All the staff are very friendly and helpful. A fantastic team for whom nothing is too much trouble day or night,
The food is excellent and hot. Hope House is cozy, warm and well decorated.
30 September 2025
Since my dad has moved into Hope House, he's found a new lease of life, he's formed brilliant bonds with staff, who have gone above & beyond to make him feel at home. The home itself is always clean, tidy and smells fresh, which gives a good impression when I visit. I feel reassured by staff; they
always take the time to talk to me during my visits. I'm incredibly grateful for the team at Hope House. I have now got a father-in-law and my own father at Hope House and can't fault the care for both.
25 September 2025
Staff made us feel welcome nothing too much trouble friendly staff all round made mum feel comfortable as its hard going from home to a nursing home shes had a manicure too whilst in her room always coming in to see mum and turn her regularly
17 September 2025
Absolutely fantastic care home
Staff are lovely and so attentive
Managers are great nothings ever to much trouble
Home is spotless and always smells nice
All staff always willing to help if needed
5*
26 August 2025
My nan has recently come to hope house and the staff have made her feel at home and also made my family feel at home. My nan has really settled in and is enjoying life again. Thank you to the staff at Hope House.
07 July 2025
My great-grandad is currently living at Hope House, and we couldn't be happier with the care he's receiving. Although he had the chance to return home once his baseline was reached, he chose to stay because he feels so well looked after there. Every time we visit, he looks well presented & clearly
content. The staff are always friendly, helpful & quick to respond to the buzzer. The home itself is clean, welcoming & always smells fresh. Small details make a big difference. It gives our family peace of mind knowing he is in a supportive & caring environment. We are truly grateful to the Hope House team.
28 April 2025
The care home manager is awful, very controlling over service user patients contact with family members. The home manager is very aggressive on the phone especially over contact or visits with family members, We have attempted to visit my mum and been refused access by phone or in person, they
control my mums money access to her own money & blame safeguarding, previously mentioning police advised no contact with family, this is clear lies as Lancashire police confirmed this is untrue, a person known to me apparently advised the care home not to allow the son any contact nor his family for no reason, it's simple lies, my mums 85 we have a large house with granny annexe built & this home is charging my mum £200 a day or £1400 per weekly/mum had been made confused when she should be with us her family, this home is only interested in profiting from old people, mums assets & home is now at risk. not been reviewed by the CQC since 2018.
24 February 2025
My grandad has been at Hope House for 4 months now, he has settled in so well. The staff are very caring and kind, and we as a family are happy we have made the right choice in care homes. Thank you for looking after my grandad.
22 July 2024
My sister was given the best possible care. Staff of all grades were so kind and caring, nothing was too much trouble. She was nursed in a loving, dignified manner and she was made so comfortable in her final hours. Her room was welcoming and bright, with many of her own reminders of home encouraged
to be brought to the home. Advice and support were always available for us, her relatives, even when she passed. We are so grateful to all Hope House staff.
14 March 2024
My father-in-law was admitted to Hope House for the final days of his life in a palliative care situation. Unfortunately, he was not able to get to know the staff personally due to his decline. His admission unfortunately was only over a 3-week period, leading to his passing from cancer. We as
family would like to thank all of the staff involved in his care. He was well cared for and the staff did all that they could for him and us as a family. Special thanks to the assistant manager, night staff nurse and day staff nurse. Thank you to all involved. With loving gratitude.
29 November 2023
I came in for respite nearly 3 months ago.
The aim was to get stronger and put on some weight as I was very weak, very poorly. As to date now I am at a healthier weight and able to walk with a walking stick. The staff are fantastic, they listen and never show anything but patience.
The management
go above and beyond to help you as much as they can. I can witness that.
21 September 2023
Hope House has been the best place I could have hoped for to look after my mother. She receives the care and attention very few other care homes could match. The staff are very professional and go out of their way to make a fuss of her, they are always willing to have a nice chat and lend an ear.
The manager always has a friendly smile and will go out of her way to help and sort out any queries you may have.
A 5-star home with 5-star staff, I couldn't ask for anything more. Many thanks for making my mother happy.
12 September 2023
Brilliant care home, fabulous staff. Can't fault the home in any way.
03 August 2023
My dad couldn't be in a better place. They have treated him with dignity and care at Hope House. Dad is really happy and settled. I would like to thank all the staff for their kindness.
03 August 2023
My grandad was admitted to hospital due to falling unwell - throughout his hospital stay, he kept saying how he could not wait to get back to Hope House. On returning to Hope House, the staff have been amazing and have supported my grandad and us as a family. We are so happy with the care my grandad
receives at Hope House - thank you to the staff for all they do.
05 May 2023
My great-grandad recently moved into Hope House - at first, he was reluctant to go into a care home, but now he said it is the best thing he did. He has made new friends through activities within the home, and he has managed to get back on his feet after having reduced mobility from a decline in
health. His room is always clean and tidy, and the staff are always willing to help; the care for him has been outstanding. Thank you so much to team Hope House. I would definitely recommend the home.
06 February 2023
The resident was a close family friend who came to Hope House because he was so ill and unable to return home. He was cared for with dignity and respect despite some of his behaviours caused by his illness being challenging to the staff. No one knew how long he would stay with you, it was a short,
stay and we are glad it was with you all.
Latest Reviews for Hope House
30 January 2026
Home is lovely and clean, and they always made sure my grandad has everything he needs.
We could not thank them enough!!
29 January 2026
My Grandad moved to Hope House after my grandma passed away.
From the very first day, the care home has shown my grandad nothing but kindness, dignity, and genuine compassion. Every member of staff goes above and beyond to ensure he feels safe, comfortable, and truly cared for, not just physically
but emotionally as well.
The staff treat residents like family, taking the time to get to know them as individuals, with patience, respect, and warmth. My grandad is always spoken to with kindness, included in conversations, and encouraged to stay engaged and positive. It gives our whole family immense peace of mind knowing he is in such capable and caring hands.
The home itself is always clean, welcoming, and well-organised, creating a calm and comforting environment. Communication with family members is excellent - we are made to feel part of the team . Thank you
27 January 2026
Just want to say a big thank you to Cathy, Jade and all the staff at Hope House for caring for my sister, Christina, for many years. She sadly passed away on 09/01/26. The staff treated her with respect and dignity. So thank you again, see you all soon xx
26 January 2026
All the staff are very friendly and helpful. A fantastic team for whom nothing is too much trouble day or night,
The food is excellent and hot. Hope House is cozy, warm and well decorated.
30 September 2025
Since my dad has moved into Hope House, he's found a new lease of life, he's formed brilliant bonds with staff, who have gone above & beyond to make him feel at home. The home itself is always clean, tidy and smells fresh, which gives a good impression when I visit. I feel reassured by staff; they
always take the time to talk to me during my visits. I'm incredibly grateful for the team at Hope House. I have now got a father-in-law and my own father at Hope House and can't fault the care for both.
25 September 2025
Staff made us feel welcome nothing too much trouble friendly staff all round made mum feel comfortable as its hard going from home to a nursing home shes had a manicure too whilst in her room always coming in to see mum and turn her regularly
17 September 2025
Absolutely fantastic care home
Staff are lovely and so attentive
Managers are great nothings ever to much trouble
Home is spotless and always smells nice
All staff always willing to help if needed
5*
26 August 2025
My nan has recently come to hope house and the staff have made her feel at home and also made my family feel at home. My nan has really settled in and is enjoying life again. Thank you to the staff at Hope House.
07 July 2025
My great-grandad is currently living at Hope House, and we couldn't be happier with the care he's receiving. Although he had the chance to return home once his baseline was reached, he chose to stay because he feels so well looked after there. Every time we visit, he looks well presented & clearly
content. The staff are always friendly, helpful & quick to respond to the buzzer. The home itself is clean, welcoming & always smells fresh. Small details make a big difference. It gives our family peace of mind knowing he is in a supportive & caring environment. We are truly grateful to the Hope House team.
28 April 2025
The care home manager is awful, very controlling over service user patients contact with family members. The home manager is very aggressive on the phone especially over contact or visits with family members, We have attempted to visit my mum and been refused access by phone or in person, they
control my mums money access to her own money & blame safeguarding, previously mentioning police advised no contact with family, this is clear lies as Lancashire police confirmed this is untrue, a person known to me apparently advised the care home not to allow the son any contact nor his family for no reason, it's simple lies, my mums 85 we have a large house with granny annexe built & this home is charging my mum £200 a day or £1400 per weekly/mum had been made confused when she should be with us her family, this home is only interested in profiting from old people, mums assets & home is now at risk. not been reviewed by the CQC since 2018.
24 February 2025
My grandad has been at Hope House for 4 months now, he has settled in so well. The staff are very caring and kind, and we as a family are happy we have made the right choice in care homes. Thank you for looking after my grandad.
22 July 2024
My sister was given the best possible care. Staff of all grades were so kind and caring, nothing was too much trouble. She was nursed in a loving, dignified manner and she was made so comfortable in her final hours. Her room was welcoming and bright, with many of her own reminders of home encouraged
to be brought to the home. Advice and support were always available for us, her relatives, even when she passed. We are so grateful to all Hope House staff.
14 March 2024
My father-in-law was admitted to Hope House for the final days of his life in a palliative care situation. Unfortunately, he was not able to get to know the staff personally due to his decline. His admission unfortunately was only over a 3-week period, leading to his passing from cancer. We as
family would like to thank all of the staff involved in his care. He was well cared for and the staff did all that they could for him and us as a family. Special thanks to the assistant manager, night staff nurse and day staff nurse. Thank you to all involved. With loving gratitude.
29 November 2023
I came in for respite nearly 3 months ago.
The aim was to get stronger and put on some weight as I was very weak, very poorly. As to date now I am at a healthier weight and able to walk with a walking stick. The staff are fantastic, they listen and never show anything but patience.
The management
go above and beyond to help you as much as they can. I can witness that.
21 September 2023
Hope House has been the best place I could have hoped for to look after my mother. She receives the care and attention very few other care homes could match. The staff are very professional and go out of their way to make a fuss of her, they are always willing to have a nice chat and lend an ear.
The manager always has a friendly smile and will go out of her way to help and sort out any queries you may have.
A 5-star home with 5-star staff, I couldn't ask for anything more. Many thanks for making my mother happy.
12 September 2023
Brilliant care home, fabulous staff. Can't fault the home in any way.
03 August 2023
My dad couldn't be in a better place. They have treated him with dignity and care at Hope House. Dad is really happy and settled. I would like to thank all the staff for their kindness.
03 August 2023
My grandad was admitted to hospital due to falling unwell - throughout his hospital stay, he kept saying how he could not wait to get back to Hope House. On returning to Hope House, the staff have been amazing and have supported my grandad and us as a family. We are so happy with the care my grandad
receives at Hope House - thank you to the staff for all they do.
05 May 2023
My great-grandad recently moved into Hope House - at first, he was reluctant to go into a care home, but now he said it is the best thing he did. He has made new friends through activities within the home, and he has managed to get back on his feet after having reduced mobility from a decline in
health. His room is always clean and tidy, and the staff are always willing to help; the care for him has been outstanding. Thank you so much to team Hope House. I would definitely recommend the home.
06 February 2023
The resident was a close family friend who came to Hope House because he was so ill and unable to return home. He was cared for with dignity and respect despite some of his behaviours caused by his illness being challenging to the staff. No one knew how long he would stay with you, it was a short,
stay and we are glad it was with you all.