Latest Reviews for Chase House
27 October 2025
Access to the home is difficult due to unmade up road. Age of the building brings its own constraints but the best use of what is available has been made. Staff are warm, welcoming and sensitive to the needs of residents. At times more staff would help give residents more time 1 to 1. Activities are varied and residents are able to and encouraged to join in. The home feels very secure and access to the large garden has recently been made safer with fencing and changes to landscaping. Nursing staff are excellent and well informed. Staff training appears to be improving and an excellent recruitment plan seems to be working well.
13 October 2025
We have been very happy with the care our mother has received at Chase House. The staff are very helpful and can't do enough for my mother who has Alzheimer's and can be difficult. Chase House is clean and always smells fresh unlike some care homes. Mum receives an excellent level of care. Highly recommend.
03 October 2025
My wife and I have had extensive experience of working with local care homes as volunteers and outreach from our church. I cannot name any of the 30+ homes I know of that could do a better job of caring for my wife now she has experience her second major stroke than Chase House. They have been responsive to our concerns and any issues that arise normally in a busy care environment.
02 October 2025
Very happy with ongoing care of my mother. In addition, the nurses were very happy to accept our formal confirmation to accept the flu jab without filling in the forms. Happy with our other queries about Mum's health
29 July 2020
Mum, aged 90, was sent here for convalescence by the NHS after sustaining a fractured left wrist and sacrum. I was disappointed it was so far from her home and myself - but looking up their website was pleasantly surprised to see their scope of expertise and knew (being a retired and former nurse myself), that they were more than capable of dealing with Mother's needs! Sadly due to the Coronavirus pandemic I never saw her room or the inside of the home due to 15 minutes appointments held "weather permitting" in the garden! But you can tell a lot from a garden when you see a lovely little menagerie of doves, tortoises, Koi pond, and I think they were called Duga from Chile (cross between hamster and rats - (they had tails!). Lovely well kept gardens and a welcome cup of tea in best china teapot, cups and saucers and service with a smile from their Activities Organiser! Also, of note had to be the peace/contentment I noticed among both patients and the staff, whatever they were doing.
04 June 2018
My cousin has been at Chase house for some time. The home staff from the Director and all her staff are always of the top quality. You worry when relatives go into a home but not, in this case, it is brilliant. There is always staff about and the way they treat the residents is very kind and caring.
22 May 2018
We needed emergency respite for my mum who has Multiple Sclerosis, when my dad (who is her main carer) was admitted as an emergency to hospital. It was my mum's first time in respite and the staff at Chase House, without exception, were wonderful with her - patient, kind, understanding and priding themselves on very personalised care. They all did everything possible to ease her (and my) anxiety and to ensure she had the most positive experience possible. The support offered by Matron and her team in arranging a quick admission, sorting out transport and generally offering advice and emotional support was amazing. I couldn't recommend the team here highly enough.
Latest Reviews for Chase House
27 October 2025
Access to the home is difficult due to unmade up road. Age of the building brings its own constraints but the best use of what is available has been made. Staff are warm, welcoming and sensitive to the needs of residents. At times more staff would help give residents more time 1 to 1. Activities are varied and residents are able to and encouraged to join in. The home feels very secure and access to the large garden has recently been made safer with fencing and changes to landscaping. Nursing staff are excellent and well informed. Staff training appears to be improving and an excellent recruitment plan seems to be working well.
13 October 2025
We have been very happy with the care our mother has received at Chase House. The staff are very helpful and can't do enough for my mother who has Alzheimer's and can be difficult. Chase House is clean and always smells fresh unlike some care homes. Mum receives an excellent level of care. Highly recommend.
03 October 2025
My wife and I have had extensive experience of working with local care homes as volunteers and outreach from our church. I cannot name any of the 30+ homes I know of that could do a better job of caring for my wife now she has experience her second major stroke than Chase House. They have been responsive to our concerns and any issues that arise normally in a busy care environment.
02 October 2025
Very happy with ongoing care of my mother. In addition, the nurses were very happy to accept our formal confirmation to accept the flu jab without filling in the forms. Happy with our other queries about Mum's health
29 July 2020
Mum, aged 90, was sent here for convalescence by the NHS after sustaining a fractured left wrist and sacrum. I was disappointed it was so far from her home and myself - but looking up their website was pleasantly surprised to see their scope of expertise and knew (being a retired and former nurse myself), that they were more than capable of dealing with Mother's needs! Sadly due to the Coronavirus pandemic I never saw her room or the inside of the home due to 15 minutes appointments held "weather permitting" in the garden! But you can tell a lot from a garden when you see a lovely little menagerie of doves, tortoises, Koi pond, and I think they were called Duga from Chile (cross between hamster and rats - (they had tails!). Lovely well kept gardens and a welcome cup of tea in best china teapot, cups and saucers and service with a smile from their Activities Organiser! Also, of note had to be the peace/contentment I noticed among both patients and the staff, whatever they were doing.
04 June 2018
My cousin has been at Chase house for some time. The home staff from the Director and all her staff are always of the top quality. You worry when relatives go into a home but not, in this case, it is brilliant. There is always staff about and the way they treat the residents is very kind and caring.
22 May 2018
We needed emergency respite for my mum who has Multiple Sclerosis, when my dad (who is her main carer) was admitted as an emergency to hospital. It was my mum's first time in respite and the staff at Chase House, without exception, were wonderful with her - patient, kind, understanding and priding themselves on very personalised care. They all did everything possible to ease her (and my) anxiety and to ensure she had the most positive experience possible. The support offered by Matron and her team in arranging a quick admission, sorting out transport and generally offering advice and emotional support was amazing. I couldn't recommend the team here highly enough.