Submit a Review for Brook House Nursing & Residential Home
28 The Green, Wooburn Green, High Wycombe, HP10 0EJ
View Full Details of Brook House Nursing & Residential HomeLatest Reviews for Brook House Nursing & Residential Home
23 June 2025
An outstanding care home. This is evident by many factors; 1. The smile when you first greet the team. 2 . The personal effort made by staff to meet the desired goals and results. 3 Management is approachable and consistent in its mission to understand my brother. 4 Care has made a huge difference to my brother's wellbeing and thus that reflection on family is positive. 5 My brother speaks very honestly of his happiness . He can be very critical. 6 Every time there has been an incident. The nursing team has been outstanding by informing me on time and have taken relevant steps. One such step was his last admission to hospital for a chest infection. On this occasion a doctor saw his shaking and administered medication which has result resulted in reduce dripping from the mouth And an enormous difference in the shaking to almost none. I think that has made a lot of difference to my brothers well-being. Thank you to the management , staff for all your hard work. It means a lot.
09 June 2025
I feel my father is very well cared for by the staff. He appears to be very comfortable in his environment. He is well fed, clean at all times and well respected by the care staff who I personally have much fondness for. He is well liked by the staff and management and is very happy.
09 June 2025
My father hasn't been in this home for long, as it was his birthday we asked if we could have a few family over to help him celebrate the day. We were offered a room and a buffet, the room was decorated with pics of my father doing in-house activities, some of which we didn't know he'd done. The home went above and beyond to make this difficult day a very special day for all of us. My dad really enjoyed it too. Thanks to the lovely staff.
09 June 2025
Very caring staff. Always friendly. Feel my mom who is difficult to deal with is looked after & safe.
09 June 2025
I feel my mother is very well carried for at Brook House. The staff are very kind and patient, even when dealing with challenging behaviour. They were very supportive to me by taking Mum to dental appointments for me. I don't have to worry about her, everyone is friendly. The only downside is sometimes things I buy her go missing.
03 June 2025
Overall my dad's care has been good. There are wonderful, hardworking, kind staff, carers, and nurses. There was a concern last year because a fan had been put directly in my dad's face making him very ill but after complaining it stopped. The nurses have been very good, kind and helpful apart from one who has left, this person didn't want to help and regularly shouted over me which was very intimidating. I do worry about the bedbound that the staff are having fun more downstairs. The food is fantastic and greatly enjoyed and always plenty of it.
28 May 2025
Since Mum has been going there she has been a lot happier than she was at previous care home. I feel satisfied with what they do there for Mum. Any problems have always been resolved.
13 September 2024
My Mother has been at Brook House for 5 months. I am impressed with the home. The staff are very helpful. They care well for all the residents. The home has a real family atmosphere, and they are for their residents a lot. I'm hugely impressed with the manager. He is kind and does everything to make the families involved in the resident's care.
17 May 2024
Mum has been here almost three years. Although her health has deteriorated considerably, but that was expected, we cannot be happier with the care she has received. Following a bad fall in November 2022, which she was not expected to recover from, the dedicated care staff have nursed her back to better health and outcome. The only concern is the rapid increase in costs. The fee was £3,200 in June 2021 and now £6,100 a month! We are aware of the pressures but hope the increases are less in the future.
27 March 2024
My wife has been a resident of Brook House for 4 years now and our family are pleased with the decision to have her in their care. It is a small, well-managed nursing home with a touch of the old-world charm. It is conveniently located and I don't have to travel halfway across the country to visit her. The management and staff are approachable and collaborative which makes life easy for all. As a regular visitor I know the staff on a first-name basis. They are by nature considerate and compassionate. There's no nursing home that's perfect but the staff go the extra mile to please. My wife particularly likes the food there which is a bonus. What's more she is treated with dignity and I am happy that her key needs are met. There is constant communication between myself and the nurses and they are quick to call me to keep me updated on my wife's condition, medication, etc. I wish them well.
21 March 2024
Brook House is a fantastic care home, all the staff are brilliant, friendly and helpful. Nothing seems too much trouble for them. My dad loved joking and chatting with them and all the other residents appeared happy as well. There are a wide variety of meals, all freshly prepared and the house and rooms were always clean and tidy. I would highly recommend this care home.
19 May 2023
Clean, spacious older style home. Excellent nursing care from compassionate, empathetic staff. Excellent manager who really cares about the residents and staff. Mum is happy here which is the most important thing. I would highly recommend this nursing home.
16 March 2023
I'm very happy with the overall care of my grandmother and I feel her needs have been well met. Any health problems that have arisen have been quickly dealt with and she has been treated with much respect and dignity. Her room has been kept clean and tidy and each time I visit, she is always comfortable and is very content in her surroundings.
28 February 2023
When you enter Brook House you're greeted by professional and friendly staff, it is very happy. The food is excellent and plenty of fresh fruit and always drinks available. Always feel it is a home, very clean and they make sure they are stimulated with games and painting. Each person is treated as an individual. Management is excellent, very approachable and will tell you if they are worried about your resident. The nursing staff, again, are the best and keep you informed about your resident. I am so happy that my resident is well looked after and safe.
28 February 2023
Brooke House Nursing Home looks after the residents with lots of care and the carers look after the residents with love and respect day and night. I feel that the staff including nurses are all undervalued. I have complete confidence in all of them.
08 November 2022
My grandmother has settled in well and is very safe, comfortable and well. The staff are helpful and dedicated and the home is nice and clean.
25 June 2022
My mother has Alzheimer's and her general physical health has deteriorated in the last few months. The staff have responded to changes in her capabilities and needs with sensitivity and compassion. As a family, we feel that Brook House has become a home from home for our mum, which is of great comfort, as we had always wished to keep her in her own home. Thank you to all staff and particularly the new manager, who has made some very noticeable improvements.
Latest Reviews for Brook House Nursing & Residential Home
23 June 2025
An outstanding care home. This is evident by many factors; 1. The smile when you first greet the team. 2 . The personal effort made by staff to meet the desired goals and results. 3 Management is approachable and consistent in its mission to understand my brother. 4 Care has made a huge difference to my brother's wellbeing and thus that reflection on family is positive. 5 My brother speaks very honestly of his happiness . He can be very critical. 6 Every time there has been an incident. The nursing team has been outstanding by informing me on time and have taken relevant steps. One such step was his last admission to hospital for a chest infection. On this occasion a doctor saw his shaking and administered medication which has result resulted in reduce dripping from the mouth And an enormous difference in the shaking to almost none. I think that has made a lot of difference to my brothers well-being. Thank you to the management , staff for all your hard work. It means a lot.
09 June 2025
I feel my father is very well cared for by the staff. He appears to be very comfortable in his environment. He is well fed, clean at all times and well respected by the care staff who I personally have much fondness for. He is well liked by the staff and management and is very happy.
09 June 2025
My father hasn't been in this home for long, as it was his birthday we asked if we could have a few family over to help him celebrate the day. We were offered a room and a buffet, the room was decorated with pics of my father doing in-house activities, some of which we didn't know he'd done. The home went above and beyond to make this difficult day a very special day for all of us. My dad really enjoyed it too. Thanks to the lovely staff.
09 June 2025
Very caring staff. Always friendly. Feel my mom who is difficult to deal with is looked after & safe.
09 June 2025
I feel my mother is very well carried for at Brook House. The staff are very kind and patient, even when dealing with challenging behaviour. They were very supportive to me by taking Mum to dental appointments for me. I don't have to worry about her, everyone is friendly. The only downside is sometimes things I buy her go missing.
03 June 2025
Overall my dad's care has been good. There are wonderful, hardworking, kind staff, carers, and nurses. There was a concern last year because a fan had been put directly in my dad's face making him very ill but after complaining it stopped. The nurses have been very good, kind and helpful apart from one who has left, this person didn't want to help and regularly shouted over me which was very intimidating. I do worry about the bedbound that the staff are having fun more downstairs. The food is fantastic and greatly enjoyed and always plenty of it.
28 May 2025
Since Mum has been going there she has been a lot happier than she was at previous care home. I feel satisfied with what they do there for Mum. Any problems have always been resolved.
13 September 2024
My Mother has been at Brook House for 5 months. I am impressed with the home. The staff are very helpful. They care well for all the residents. The home has a real family atmosphere, and they are for their residents a lot. I'm hugely impressed with the manager. He is kind and does everything to make the families involved in the resident's care.
17 May 2024
Mum has been here almost three years. Although her health has deteriorated considerably, but that was expected, we cannot be happier with the care she has received. Following a bad fall in November 2022, which she was not expected to recover from, the dedicated care staff have nursed her back to better health and outcome. The only concern is the rapid increase in costs. The fee was £3,200 in June 2021 and now £6,100 a month! We are aware of the pressures but hope the increases are less in the future.
27 March 2024
My wife has been a resident of Brook House for 4 years now and our family are pleased with the decision to have her in their care. It is a small, well-managed nursing home with a touch of the old-world charm. It is conveniently located and I don't have to travel halfway across the country to visit her. The management and staff are approachable and collaborative which makes life easy for all. As a regular visitor I know the staff on a first-name basis. They are by nature considerate and compassionate. There's no nursing home that's perfect but the staff go the extra mile to please. My wife particularly likes the food there which is a bonus. What's more she is treated with dignity and I am happy that her key needs are met. There is constant communication between myself and the nurses and they are quick to call me to keep me updated on my wife's condition, medication, etc. I wish them well.
21 March 2024
Brook House is a fantastic care home, all the staff are brilliant, friendly and helpful. Nothing seems too much trouble for them. My dad loved joking and chatting with them and all the other residents appeared happy as well. There are a wide variety of meals, all freshly prepared and the house and rooms were always clean and tidy. I would highly recommend this care home.
19 May 2023
Clean, spacious older style home. Excellent nursing care from compassionate, empathetic staff. Excellent manager who really cares about the residents and staff. Mum is happy here which is the most important thing. I would highly recommend this nursing home.
16 March 2023
I'm very happy with the overall care of my grandmother and I feel her needs have been well met. Any health problems that have arisen have been quickly dealt with and she has been treated with much respect and dignity. Her room has been kept clean and tidy and each time I visit, she is always comfortable and is very content in her surroundings.
28 February 2023
When you enter Brook House you're greeted by professional and friendly staff, it is very happy. The food is excellent and plenty of fresh fruit and always drinks available. Always feel it is a home, very clean and they make sure they are stimulated with games and painting. Each person is treated as an individual. Management is excellent, very approachable and will tell you if they are worried about your resident. The nursing staff, again, are the best and keep you informed about your resident. I am so happy that my resident is well looked after and safe.
28 February 2023
Brooke House Nursing Home looks after the residents with lots of care and the carers look after the residents with love and respect day and night. I feel that the staff including nurses are all undervalued. I have complete confidence in all of them.
08 November 2022
My grandmother has settled in well and is very safe, comfortable and well. The staff are helpful and dedicated and the home is nice and clean.
25 June 2022
My mother has Alzheimer's and her general physical health has deteriorated in the last few months. The staff have responded to changes in her capabilities and needs with sensitivity and compassion. As a family, we feel that Brook House has become a home from home for our mum, which is of great comfort, as we had always wished to keep her in her own home. Thank you to all staff and particularly the new manager, who has made some very noticeable improvements.