Submit a Review for Acacia House - Tenterden
Ashford Road, St Michaels, Tenterden, TN30 6QA
View Full Details of Acacia House - TenterdenLatest Reviews for Acacia House - Tenterden
18 December 2025
Always receive good service and my mother is kept very clean and presentable.
18 December 2025
Acacia House has welcomed my mum, who has a range of needs related to dementia and frailty, and given her a happy and safe place to be. There are so many staff who are always welcoming and supportive to my mum and to myself. The home has lovely rooms and space for visiting or spending time. The nurses are always available to talk to for support and information. My mum has already made some good friends and is being cared for incredibly well.
18 December 2025
We are very pleased with my dad's care , he is settled there, amazing staff and carers, good food and staff always happy to help, they have put our minds at ease with my dad , very kind and understanding
18 December 2025
Very happy with the care home, and christian the manager, is always very helpful and kind, and emily, very friendly, and loving, all the carers are very kind and look after david very well, meals are very good, but maybe too many vegetables, and food is not always very hot, care home is always very clean .
18 December 2025
Staff are always helpful and friendly, and my mother in law is always kept very clean and well-groomed.
09 December 2025
What can I say about acacia house! It's a family that always makes you feel welcome,always a hot drink and biscuits for you and a big smile and a hello from the carers,nurses and behind the scenes people,a big thankyou to Christian and Emily who have made me and our family feel so welcome! Nothing is to much trouble,my father in law is happy and well looked after,they even give us the big room when we have big family get together! Would recommend this care home to anyone!
17 October 2025
My dad was admitted to Acacia House on September 5th with complex nursing and care needs. It was a difficult time for us, very emotional and distressing. I cannot praise the management team highly enough. They are exemplary. They have looked after Dad with professionalism and compassion: It is rare to find both these days, sadly. And the support and care they have extended to me has been over and above anything I have experienced before. Thank you!
14 October 2025
My father spent almost a month at Acacia House during the last few weeks of his life. He was terminal and deteriorating fast but I can honestly say that despite the circumstances, both my father and I were thoroughly pleased with the team, his room and his overall care. From the moment my father arrived to the moment of his passing he was treated with dignity, respect and utmost care. The facilities are very clean and pleasant. The staff are patient and caring. They answered all of my questions and took the time to ensure I was kept in the loop with his treatment and medication. Overall, I am pleased with every aspect of his stay at Acacia House and would highly recommend it.
24 September 2025
What a lovely place . My mum spent two weeks there . She loved it . Staff could not have been better . It was such a friendly and very caring home . I went on holiday without a worry . She has said if she ever has to back in she will only go there .
29 August 2025
Exceptional, does not have unpleasant smells. Food terrific. Management knows what they are doing. Best care home I have ever been in.
27 August 2025
Your excellent care rehabilitated my aunt, enabling her to go back home, with support.
26 August 2025
Our aunt stayed for three weeks and said that she had found her stay very relaxing. The staff were friendly, helpful and lovely to be around, they made her feel very welcome. Her room had en-suite facilities and meant she was able to continue her independence at all times. The food was very good and a continuous supply of tea, biscuits and cake. Before the stay our aunt was very negative about staying but has now said that she would definitely stay there again if she ever needed to.
26 August 2025
I found the staff to be cheerful and professional. On the rare occasions I wanted to discuss any subject ranging from obtaining equipment to food requirements both the nursing staff and senior management were approachable and responsive. When Dad had bouts of illness the staff communicated well and responded quickly to the situation. Dad's room was bright and airy and he settled in very quickly, forming a good bond with the staff. He found much happiness in his final few months and the family are grateful for the staff for making that possible.
03 July 2025
My husband went in for respite care and sadly has not been able to come out. I have found every member of staff from the manager, admin, nurses, cleaners and all the wonderful carers to be engaged, cheerful and attentive to his and my needs. It is a pleasure to visit. My husband loves the home cooked meals and the surroundings are always clean and tidy. If I think I have a problem it is always dealt with speedily and with care.
23 April 2025
We always feel mum is well cared for, looked after and safe. As her needs increase the home has adapted to meet them and we take comfort from the fact that although mum is getting worse she is in a caring and safe place. All the staff are polite and friendly.
15 April 2025
My mother spent 2 weeks at Acacia House for respite. They couldnt have done more for her and us. Very kind, professional and attentive team. Cleanliness and health and safety spot on. I visited twice per day for 2 weeks and always witnessed first class care for my mother and other residents. It's homely and has a great atmosphere due to the wonderful care team. Always plenty of team members on hand. Always there to answer queries and provide support for us as a family.
28 March 2025
I have chosen February as a month to review, but really this is for all of the past months because what the incredible staff do is consistent and give 100% to all the residents in Acacia House. every day. This has not changed since my mother came to stay in February 2023. In that time, my mother has been cared for in a kind and compassionate way . All the staff , from the managers , to the nurses, to the kitchen staff and caregivers are genuinely beautiful humans giving of themselves to help the residents on their journey. Thank you so much.
25 March 2025
My mother has been a resident at Acacia House for the past year. During that time it has become apparent that my wife and I now have an extended family which we are so grateful for. From the management, nurses, carers, general staff including cooks, laundry maintenance to cleaning staff and gardener. I have nothing but praise for them all. My mother is generally in her room but am aware that one to one activities are maintained. A huge plus for my mother, would recommend Acacia House to all.
19 March 2025
My brother and I are very happy with the care our mum receives. She has been at Acacia for two years. The staff are very caring, respectful and attentive. We are kept up to date with any changes in Mum's condition and our wishes are respected. Management is very kind and approachable and I believe the home to be well run. The food has improved over the two years and Mum is offered a balanced diet that is tailored to her needs. We're very happy with Acacia House.
19 March 2025
From the moment you are met at the door you are made to feel welcome, all staff members are friendly and nothing is too much trouble, tea and coffee is always offered. My sister always looks well cared for and comfortable, her room is also clean and her personal possessions are treated with respect. I cannot speak highly enough of Acacia House.
Latest Reviews for Acacia House - Tenterden
18 December 2025
Always receive good service and my mother is kept very clean and presentable.
18 December 2025
Acacia House has welcomed my mum, who has a range of needs related to dementia and frailty, and given her a happy and safe place to be. There are so many staff who are always welcoming and supportive to my mum and to myself. The home has lovely rooms and space for visiting or spending time. The nurses are always available to talk to for support and information. My mum has already made some good friends and is being cared for incredibly well.
18 December 2025
We are very pleased with my dad's care , he is settled there, amazing staff and carers, good food and staff always happy to help, they have put our minds at ease with my dad , very kind and understanding
18 December 2025
Very happy with the care home, and christian the manager, is always very helpful and kind, and emily, very friendly, and loving, all the carers are very kind and look after david very well, meals are very good, but maybe too many vegetables, and food is not always very hot, care home is always very clean .
18 December 2025
Staff are always helpful and friendly, and my mother in law is always kept very clean and well-groomed.
09 December 2025
What can I say about acacia house! It's a family that always makes you feel welcome,always a hot drink and biscuits for you and a big smile and a hello from the carers,nurses and behind the scenes people,a big thankyou to Christian and Emily who have made me and our family feel so welcome! Nothing is to much trouble,my father in law is happy and well looked after,they even give us the big room when we have big family get together! Would recommend this care home to anyone!
17 October 2025
My dad was admitted to Acacia House on September 5th with complex nursing and care needs. It was a difficult time for us, very emotional and distressing. I cannot praise the management team highly enough. They are exemplary. They have looked after Dad with professionalism and compassion: It is rare to find both these days, sadly. And the support and care they have extended to me has been over and above anything I have experienced before. Thank you!
14 October 2025
My father spent almost a month at Acacia House during the last few weeks of his life. He was terminal and deteriorating fast but I can honestly say that despite the circumstances, both my father and I were thoroughly pleased with the team, his room and his overall care. From the moment my father arrived to the moment of his passing he was treated with dignity, respect and utmost care. The facilities are very clean and pleasant. The staff are patient and caring. They answered all of my questions and took the time to ensure I was kept in the loop with his treatment and medication. Overall, I am pleased with every aspect of his stay at Acacia House and would highly recommend it.
24 September 2025
What a lovely place . My mum spent two weeks there . She loved it . Staff could not have been better . It was such a friendly and very caring home . I went on holiday without a worry . She has said if she ever has to back in she will only go there .
29 August 2025
Exceptional, does not have unpleasant smells. Food terrific. Management knows what they are doing. Best care home I have ever been in.
27 August 2025
Your excellent care rehabilitated my aunt, enabling her to go back home, with support.
26 August 2025
Our aunt stayed for three weeks and said that she had found her stay very relaxing. The staff were friendly, helpful and lovely to be around, they made her feel very welcome. Her room had en-suite facilities and meant she was able to continue her independence at all times. The food was very good and a continuous supply of tea, biscuits and cake. Before the stay our aunt was very negative about staying but has now said that she would definitely stay there again if she ever needed to.
26 August 2025
I found the staff to be cheerful and professional. On the rare occasions I wanted to discuss any subject ranging from obtaining equipment to food requirements both the nursing staff and senior management were approachable and responsive. When Dad had bouts of illness the staff communicated well and responded quickly to the situation. Dad's room was bright and airy and he settled in very quickly, forming a good bond with the staff. He found much happiness in his final few months and the family are grateful for the staff for making that possible.
03 July 2025
My husband went in for respite care and sadly has not been able to come out. I have found every member of staff from the manager, admin, nurses, cleaners and all the wonderful carers to be engaged, cheerful and attentive to his and my needs. It is a pleasure to visit. My husband loves the home cooked meals and the surroundings are always clean and tidy. If I think I have a problem it is always dealt with speedily and with care.
23 April 2025
We always feel mum is well cared for, looked after and safe. As her needs increase the home has adapted to meet them and we take comfort from the fact that although mum is getting worse she is in a caring and safe place. All the staff are polite and friendly.
15 April 2025
My mother spent 2 weeks at Acacia House for respite. They couldnt have done more for her and us. Very kind, professional and attentive team. Cleanliness and health and safety spot on. I visited twice per day for 2 weeks and always witnessed first class care for my mother and other residents. It's homely and has a great atmosphere due to the wonderful care team. Always plenty of team members on hand. Always there to answer queries and provide support for us as a family.
28 March 2025
I have chosen February as a month to review, but really this is for all of the past months because what the incredible staff do is consistent and give 100% to all the residents in Acacia House. every day. This has not changed since my mother came to stay in February 2023. In that time, my mother has been cared for in a kind and compassionate way . All the staff , from the managers , to the nurses, to the kitchen staff and caregivers are genuinely beautiful humans giving of themselves to help the residents on their journey. Thank you so much.
25 March 2025
My mother has been a resident at Acacia House for the past year. During that time it has become apparent that my wife and I now have an extended family which we are so grateful for. From the management, nurses, carers, general staff including cooks, laundry maintenance to cleaning staff and gardener. I have nothing but praise for them all. My mother is generally in her room but am aware that one to one activities are maintained. A huge plus for my mother, would recommend Acacia House to all.
19 March 2025
My brother and I are very happy with the care our mum receives. She has been at Acacia for two years. The staff are very caring, respectful and attentive. We are kept up to date with any changes in Mum's condition and our wishes are respected. Management is very kind and approachable and I believe the home to be well run. The food has improved over the two years and Mum is offered a balanced diet that is tailored to her needs. We're very happy with Acacia House.
19 March 2025
From the moment you are met at the door you are made to feel welcome, all staff members are friendly and nothing is too much trouble, tea and coffee is always offered. My sister always looks well cared for and comfortable, her room is also clean and her personal possessions are treated with respect. I cannot speak highly enough of Acacia House.