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Acacia House - Tenterden

Ashford Road, St Michaels, Tenterden, Kent TN30 6QA
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Acacia House - Tenterden, Tenterden
Acacia House - Tenterden, Tenterden
Acacia House - Tenterden, Tenterden

Acacia House is a welcoming nursing home in the charming village of St Michaels, Tenterden, offering a safe, homely, and supportive environment where every resident is treated with kindness, dignity, and respect, just like a valued family member.

The home provides 24-hour residential, nursing, and dementia care for up to 47 residents, delivered by a dedicated team of registered nurses and experienced carers who take time to understand each individual’s life...  

Care Provided by Acacia House - Tenterden

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650From £1,600
Residential Dementia CareFrom £1,650From £1,600
Nursing CareFrom £1,750From £1,697
Nursing Dementia CareFrom £1,700From £1,700

Dependent on individual assessment and room size required

Contact Acacia House - Tenterden to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Cristian Tarus(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Please call ahead before visiting so that the flow of people into the home can be managed.

Parking

  • Onsite parking

Acacia House - Tenterden Reviews (89)

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9.9

Acacia House - Tenterden has a Review Score of 9.9 (9.853) out of 10, based on 33 reviews in the last 2 years. Over all time Acacia House - Tenterden has 89 reviews.

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Review from Wendy R (Niece of Resident) published on 16 June 2026 Submitted via Website
Overall Experience
I cannot praise this home enough, Everybody is lovely, polite and friendly nothing is to much trouble, My Uncle has dementia and has deteriorated a lot but the care there never faulters,
They keep you updated on everything and if we need to ask anything someone is always at the end of the phone.
These people are amazing from management, office staff, Nurses ,Carers- are in my books Great.
We could not have got my Uncle in a Better place..

I would thoroughly recommend.

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you so much for your lovely words and recommendation. It means a great deal to the whole team to know your uncle is well cared for and supported. We really appreciate your trust and kind feedback.

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Review from Sue T (Wife of Resident) published on 18 March 2026 Submitted via Postal Card
Overall Experience

Very happy with the care my husband is recieving, the care home is very clean, the food very good, activities very good, carers and nurses very friendly and efficient,manager and admin staff very friendly and efficient.

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you so much for your kind words. We're delighted to hear that you're happy with the care your husband is receiving and that you've had such a positive experience with our team, environment, and activities. Your feedback means a great deal to us and will be shared with the whole team.

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Review from Valerie B (Wife of Resident) published on 28 January 2026 Submitted via Website
Overall Experience
I can't express the highest of care for my husband over a year and a half. The nurses, the care staff and management were second to none in every possible way. They were caring and made our visits easy . We can't praise them enough. My husband thought of everyone as family , which made it easier for us. Well done Acacia for making my husband dementia journey easier to manage too.

Valerie

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden
We are truly grateful for your kind words and for the trust you placed in us to care for your husband. It means a great deal to know he felt at home and saw our team as family. We are honoured to have supported him, and you, during his dementia journey.

Thank you again for being part of the Acacia family.

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Review from G B (Son of Resident) published on 26 January 2026 Submitted via Website
Overall Experience

I feel my Mum is well cared for and all her needs are provided for! The nurse is always helpful and explains what is happening regarding her dementia. I'm happy that she is in the best place all things considered

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you for your lovely review. We're delighted to hear that your mother is well cared for and that our nursing team has been supportive and informative regarding her general condition. Your confidence in our care means a lot to us, and we're pleased to provide a safe and supportive home for her.

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Review from Joanna C (Daughter of Resident) published on 18 December 2025 Submitted via Website
Overall Experience

Acacia House has welcomed my mum, who has a range of needs related to dementia and frailty, and given her a happy and safe place to be. There are so many staff who are always welcoming and supportive to my mum and to myself. The home has lovely rooms and space for visiting or spending time. The nurses are always available to talk to for support and information. My mum has already made some good friends and is being cared for incredibly well.

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you so much for your thoughtful feedback. We're delighted to hear that your mum feels happy and safe at Acacia House, and that our team has been welcoming and supportive to you both. It's lovely to know she's settled well, made friends, and is receiving such good care. Your kind words mean a great deal to us. Thank you very much.

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Review from Samantha H (Daughter of Resident) published on 18 December 2025 Submitted via Website
Overall Experience

We are very pleased with my dad's care , he is settled there, amazing staff and carers, good food and staff always happy to help, they have put our minds at ease with my dad , very kind and understanding

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you for taking the time to share your feedback. We're so pleased to hear that your dad has settled in well and that our team's kindness, support, and care have given you peace of mind. Your lovely comments are truly appreciated by everyone here.

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Review from Christine M (Daughter-in-law of Resident) published on 18 December 2025 Submitted via Postal Card
Overall Experience

Staff are always helpful and friendly, and my mother in law is always kept very clean and well-groomed.

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you for your lovely feedback. We're very pleased to hear that our staff are helpful and friendly, and that your mother-in-law is always well cared for, clean, and well-groomed. Your kind words mean a great deal to our team.

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Review from Dionne T (Daughter of Resident) published on 9 December 2025 Submitted via Website
Overall Experience
What can I say about acacia house! It's a family that always makes you feel welcome,always a hot drink and biscuits for you and a big smile and a hello from the carers,nurses and behind the scenes people,a big thankyou to Christian and Emily who have made me and our family feel so welcome!

Nothing is to much trouble,my father in law is happy and well looked after,they even give us the big room when we have big family get together! Would recommend this care home to anyone!

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you so much for your wonderful review. We are delighted to hear that you and your family feel welcomed and supported, and that your father-in-law is happy and well cared for. Everyone here truly appreciate your kind words. We're always here for you, and we're grateful for your recommendation.

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Review from R A (Daughter of Resident) published on 17 October 2025 Submitted via Postal Card
Overall Experience

My dad was admitted to Acacia House on September 5th with complex nursing and care needs. It was a difficult time for us, very emotional and distressing. I cannot praise the management team highly enough. They are exemplary. They have looked after Dad with professionalism and compassion: It is rare to find both these days, sadly. And the support and care they have extended to me has been over and above anything I have experienced before. Thank you!

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you so much for your lovely words. We're really glad we could be there for your dad and your family during such a difficult time. It means a lot to know that our care and support made a difference.

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Review from M V (Daughter of Resident) published on 14 October 2025 Submitted via Website
Overall Experience

My father spent almost a month at Acacia House during the last few weeks of his life. He was terminal and deteriorating fast but I can honestly say that despite the circumstances, both my father and I were thoroughly pleased with the team, his room and his overall care. From the moment my father arrived to the moment of his passing he was treated with dignity, respect and utmost care. The facilities are very clean and pleasant. The staff are patient and caring. They answered all of my questions and took the time to ensure I was kept in the loop with his treatment and medication. Overall, I am pleased with every aspect of his stay at Acacia House and would highly recommend it.

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you so much for your kind words and for taking the time to share your experience. It was a privilege to care for your father during such a sensitive time. Our team is deeply committed to providing compassionate, dignified care to every resident and supporting their families throughout the...  

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Review from Nikki H (Daughter of Resident) published on 24 September 2025 Submitted via Website
Overall Experience

What a lovely place . My mum spent two weeks there . She loved it . Staff could not have been better . It was such a friendly and very caring home . I went on holiday without a worry . She has said if she ever has to back in she will only go there .

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you so much for your kind words. It was a pleasure having your mother with us, and we're delighted she felt so at home. We'll make sure to share your lovely feedback with the team - it means a lot to us all. Please let her know she would be more than welcome to come back anytime.

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Review from F G (Wife of Resident) published on 29 August 2025 Submitted via Postal Card
Overall Experience

Exceptional, does not have unpleasant smells. Food terrific. Management knows what they are doing. Best care home I have ever been in.

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you so much for your wonderful feedback. We take great pride in providing a clean, welcoming environment, delicious meals, and person centred care. Your kind words mean a lot to our whole team.

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Review from Daniel C (Nephew of Resident) published on 27 August 2025 Submitted via Postal Card
Overall Experience

Your excellent care rehabilitated my aunt, enabling her to go back home, with support.

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you very much for your kind words. We're so happy we could be part of your aunt's recovery and help her return home. Seeing her regain her independence is truly rewarding for all of us.

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Review from Karen W (Niece of Resident) published on 26 August 2025 Submitted via Website
Overall Experience
Our aunt stayed for three weeks and said that she had found her stay very relaxing. The staff were friendly, helpful and lovely to be around, they made her feel very welcome.
Her room had en-suite facilities and meant she was able to continue her independence at all times.
The food was very good and a continuous supply of tea, biscuits and cake.

Before the stay our aunt was very negative about staying but has now said that she would definitely stay there again if she ever needed to.

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you for sharing such lovely feedback about your aunt's stay with us. We're delighted to hear that she felt so welcome, comfortable, and well cared for during her time here. It's especially heartening to know she enjoyed the food and regained confidence about future stays. Your kind words mean a lot to our team.

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Review from Peter H (Son of Resident) published on 26 August 2025 Submitted via Website
Overall Experience
I found the staff to be cheerful and professional. On the rare occasions I wanted to discuss any subject ranging from obtaining equipment to food requirements both the nursing staff and senior management were approachable and responsive.
When Dad had bouts of illness the staff communicated well and responded quickly to the situation.

Dad's room was bright and airy and he settled in very quickly, forming a good bond with the staff. He found much happiness in his final few months and the family are grateful for the staff for making that possible.

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you so much for your kind words. We're truly pleased to hear that your dad felt comfortable and supported during his time with us, and that our staff were able to make a positive difference for him and your family. Your appreciation means a lot to our team.

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Review from Christine G (Wife of Resident) published on 3 July 2025 Submitted via Website
Overall Experience

My husband went in for respite care and sadly has not been able to come out. I have found every member of staff from the manager, admin, nurses, cleaners and all the wonderful carers to be engaged, cheerful and attentive to his and my needs. It is a pleasure to visit. My husband loves the home cooked meals and the surroundings are always clean and tidy. If I think I have a problem it is always dealt with speedily and with care.

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you so much for your kind words. We're honoured to care for your husband and are glad he is enjoying the meals and surroundings. It means a lot to the team to know you feel supported and listened to. We're always here for you both.

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Review from Tim S (Son of Resident) published on 23 April 2025 Submitted via Website
Overall Experience
We always feel mum is well cared for, looked after and safe.
As her needs increase the home has adapted to meet them and we take comfort from the fact that although mum is getting worse she is in a caring and safe place.

All the staff are polite and friendly.

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you so much for your kind words. We're truly grateful for your trust in us and allow us to reassure you that as her needs change, we remain committed to supporting her with compassion and dignity. Your feedback means a lot to our team and we'll be sure to share it with them.

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Review from S B (Daughter of Resident) published on 15 April 2025 Submitted via Website
Overall Experience

My mother spent 2 weeks at Acacia House for respite. They couldnt have done more for her and us. Very kind, professional and attentive team. Cleanliness and health and safety spot on. I visited twice per day for 2 weeks and always witnessed first class care for my mother and other residents. It's homely and has a great atmosphere due to the wonderful care team. Always plenty of team members on hand. Always there to answer queries and provide support for us as a family.

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you so much for your kind words. We're glad your mother felt comfortable and well cared for during her stay here. It means a lot to know our team's support made a difference to both her and your family.

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Review from Mark L (Son of Resident) published on 28 March 2025 Submitted via Website
Overall Experience

I have chosen February as a month to review, but really this is for all of the past months because what the incredible staff do is consistent and give 100% to all the residents in Acacia House. every day. This has not changed since my mother came to stay in February 2023. In that time, my mother has been cared for in a kind and compassionate way . All the staff , from the managers , to the nurses, to the kitchen staff and caregivers are genuinely beautiful humans giving of themselves to help the residents on their journey. Thank you so much.

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you for your heartfelt review. It means so much to our team to know that our care and dedication make a difference. We are honoured to support your mother on her journey and will continue to provide the compassionate care she deserves. Your kind words and trust truly inspire us.

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Review from R W (Son of Resident) published on 25 March 2025 Submitted via Postal Card
Overall Experience

My mother has been a resident at Acacia House for the past year. During that time it has become apparent that my wife and I now have an extended family which we are so grateful for. From the management, nurses, carers, general staff including cooks, laundry maintenance to cleaning staff and gardener. I have nothing but praise for them all. My mother is generally in her room but am aware that one to one activities are maintained. A huge plus for my mother, would recommend Acacia House to all.

Reply from Cristian Tarus, Home Manager at Acacia House - Tenterden

Thank you so much for your kind words and recommendation. We are truly grateful to have your mother as part of our family at Acacia House . Our team takes great pride in providing compassionate care, and it's heart-warming to hear that you feel like part of our extended family. Your appreciation...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 September 2017
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for Acacia House - Tenterden.

Meet the Team (2)

Cristian Tarus
Cristian TarusJob Title:Home ManagerJoined: 2022

What is your job title?

I am the Registered Home Manager

How long have you been with the company?

I have been working for Abode Care Homes since November 2015

What sort of duties do you have at work?

Day-to-day managing of the home, ensuring that the highest quality of care is being offered to everyone as well as making sure that my residents and staff are happy.

What is your work experience/what are your qualifications in the care industry?

I started as a carer here in 2015, before qualifying for my UK PIN in 2016. I was then working as a nurse on both day and night shifts. I was then promoted to the position of Deputy Manager and lastly to that of Home Manager.

Tell us a little about yourself.

I like peace and quiet, watching films, cycling, playing football, going on long walks and exploring the world.

What do you enjoy about working in a Nursing Home?

The fact that we can make a difference, and we can be there for people in need.

What is your favourite thing about Acacia?

It feels like a second home, a place where you make sure everyone is being treated properly and they are happy. We have a really good team, and they all work together to ensure that everyone is being looked after.

Emily
Emily Job Title:Home AdministratorJoined: 2022

What’s your job title?

Home Administrator

How long have you been with the company?

Since May 2022

What sort of duties do you have at work?

Supporting our home manager, Cristian, to ensure the smooth, effective service of the home! Other duties include being involved in looking after the residents' and staff's mental well-being by offering emotional support, friendship and advocacy.

What is your work experience / what are your qualifications in the care industry?

Previously worked for the NHS as 111 Health Advisor & Dental Practice Receptionist, also with a retail background in beauty, management, sales, marketing and training. I went to university and began studying Psychology and Counselling while living with my elderly grandmother and her partner, who had dementia. I have further qualifications in Counselling Skills and management, and I am currently studying Level 3 Health and Social Care. I have previously worked in another nursing home, but I left to join Acacia House as our Activities Coordinator, providing a range of diverse, inclusive, and person-centred activities suited to each and every resident, whether on a group basis or one-to-one. This also involved sourcing and booking Acacia's entertainment from external providers and arranging group outings to exciting places such as local farms, aquariums, coffee shops, and garden centres.

Tell us a little about yourself (hobbies/interests, etc.)

I'm always really pants at these autobiographical descriptions, but I would say something along the lines of "Hello, I'm Emily, easily excitable, passionate, empathetic and a people person. I love animals, especially cats and other small fluffy things, and I also have a daughter called Sasha who is 6 years old. Sasha loves to come to visit Acacia and refers to our residents as "The Grandmas and Grandpas" and enjoys getting involved with the activities, especially the arts and crafts club and our musical madness sessions. She has made some firm friends, and one of the "Grandpas" has taken her under his wing. Hobby-wise, I have a few, but I am usually happy to give anything a chance. But I do love swimming, reading, arts and crafts and chatting with a coffee. I have a keen interest in getting to know people, animals, psychology, and just making people happy, really. I'm not too sure what else to say!

What do you enjoy about working in a Nursing Home?

I love the togetherness between the residents and staff - it is a real team effort here - no day is the same, and it keeps me on my toes! I really treasure the ability to be able to make such a difference in people's lives, especially towards their last weeks, months or years - it is important to me that our residents feel valued, important, loved and respected and that they are enjoying their time here at Acacia.

What is your favourite thing about Acacia?

My favourite thing about Acacia is the friendly, family atmosphere. Everyone is loved and looked after as if they were our own grandparents/parents/siblings. The staff members are warm, approachable and genuine, which makes everyone feel at ease and very welcome - nothing is too much trouble, and everyone is eager to help out when needed.

Frequently Asked Questions about Acacia House - Tenterden

What types of Care is Acacia House - Tenterden registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Acacia House - Tenterden have?

There are 41 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Acacia House - Tenterden?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Acacia House - Tenterden to the centre of Tenterden?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

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