






Acacia House is a welcoming nursing home in the charming village of St Michaels, Tenterden, offering a safe, homely, and supportive environment where every resident is treated with kindness, dignity, and respect, just like a valued family member.
The home provides 24-hour residential, nursing, and dementia care for up to 47 residents, delivered by a dedicated team of registered nurses and experienced carers who take time to understand each individual’s life...
Care Provided by Acacia House - Tenterden
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Dependent on individual assessment and room size required
The price(s) shown are provided by the care home. Contact Acacia House - Tenterden for full pricing details and T&Cs.
Contact Acacia House - Tenterden to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Abode Care Homes
- Private Owned
Person in charge
- Cristian Tarus(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Please call ahead before visiting so that the flow of people into the home can be managed.
Parking
- Onsite parking
Acacia House - Tenterden Reviews (89)
Acacia House - Tenterden has a Review Score of 9.9 (9.853) out of 10, based on 33 reviews in the last 2 years.
Over all time Acacia House - Tenterden has 89 reviews.
They keep you updated on everything and if we need to ask anything someone is always at the end of the phone.
These people are amazing from management, office staff, Nurses ,Carers- are in my books Great.
We could not have got my Uncle in a Better place..
I would thoroughly recommend.
Thank you so much for your lovely words and recommendation. It means a great deal to the whole team to know your uncle is well cared for and supported. We really appreciate your trust and kind feedback.
Very happy with the care my husband is recieving, the care home is very clean, the food very good, activities very good, carers and nurses very friendly and efficient,manager and admin staff very friendly and efficient.
Thank you so much for your kind words. We're delighted to hear that you're happy with the care your husband is receiving and that you've had such a positive experience with our team, environment, and activities. Your feedback means a great deal to us and will be shared with the whole team.
Valerie
Thank you again for being part of the Acacia family.
I feel my Mum is well cared for and all her needs are provided for! The nurse is always helpful and explains what is happening regarding her dementia. I'm happy that she is in the best place all things considered
Thank you for your lovely review. We're delighted to hear that your mother is well cared for and that our nursing team has been supportive and informative regarding her general condition. Your confidence in our care means a lot to us, and we're pleased to provide a safe and supportive home for her.
Acacia House has welcomed my mum, who has a range of needs related to dementia and frailty, and given her a happy and safe place to be. There are so many staff who are always welcoming and supportive to my mum and to myself. The home has lovely rooms and space for visiting or spending time. The nurses are always available to talk to for support and information. My mum has already made some good friends and is being cared for incredibly well.
Thank you so much for your thoughtful feedback. We're delighted to hear that your mum feels happy and safe at Acacia House, and that our team has been welcoming and supportive to you both. It's lovely to know she's settled well, made friends, and is receiving such good care. Your kind words mean a great deal to us. Thank you very much.
We are very pleased with my dad's care , he is settled there, amazing staff and carers, good food and staff always happy to help, they have put our minds at ease with my dad , very kind and understanding
Thank you for taking the time to share your feedback. We're so pleased to hear that your dad has settled in well and that our team's kindness, support, and care have given you peace of mind. Your lovely comments are truly appreciated by everyone here.
Staff are always helpful and friendly, and my mother in law is always kept very clean and well-groomed.
Thank you for your lovely feedback. We're very pleased to hear that our staff are helpful and friendly, and that your mother-in-law is always well cared for, clean, and well-groomed. Your kind words mean a great deal to our team.
Nothing is to much trouble,my father in law is happy and well looked after,they even give us the big room when we have big family get together! Would recommend this care home to anyone!
Thank you so much for your wonderful review. We are delighted to hear that you and your family feel welcomed and supported, and that your father-in-law is happy and well cared for. Everyone here truly appreciate your kind words. We're always here for you, and we're grateful for your recommendation.
My dad was admitted to Acacia House on September 5th with complex nursing and care needs. It was a difficult time for us, very emotional and distressing. I cannot praise the management team highly enough. They are exemplary. They have looked after Dad with professionalism and compassion: It is rare to find both these days, sadly. And the support and care they have extended to me has been over and above anything I have experienced before. Thank you!
Thank you so much for your lovely words. We're really glad we could be there for your dad and your family during such a difficult time. It means a lot to know that our care and support made a difference.
My father spent almost a month at Acacia House during the last few weeks of his life. He was terminal and deteriorating fast but I can honestly say that despite the circumstances, both my father and I were thoroughly pleased with the team, his room and his overall care. From the moment my father arrived to the moment of his passing he was treated with dignity, respect and utmost care. The facilities are very clean and pleasant. The staff are patient and caring. They answered all of my questions and took the time to ensure I was kept in the loop with his treatment and medication. Overall, I am pleased with every aspect of his stay at Acacia House and would highly recommend it.
Thank you so much for your kind words and for taking the time to share your experience. It was a privilege to care for your father during such a sensitive time. Our team is deeply committed to providing compassionate, dignified care to every resident and supporting their families throughout the...
What a lovely place . My mum spent two weeks there . She loved it . Staff could not have been better . It was such a friendly and very caring home . I went on holiday without a worry . She has said if she ever has to back in she will only go there .
Thank you so much for your kind words. It was a pleasure having your mother with us, and we're delighted she felt so at home. We'll make sure to share your lovely feedback with the team - it means a lot to us all. Please let her know she would be more than welcome to come back anytime.
Exceptional, does not have unpleasant smells. Food terrific. Management knows what they are doing. Best care home I have ever been in.
Thank you so much for your wonderful feedback. We take great pride in providing a clean, welcoming environment, delicious meals, and person centred care. Your kind words mean a lot to our whole team.
Your excellent care rehabilitated my aunt, enabling her to go back home, with support.
Thank you very much for your kind words. We're so happy we could be part of your aunt's recovery and help her return home. Seeing her regain her independence is truly rewarding for all of us.
Her room had en-suite facilities and meant she was able to continue her independence at all times.
The food was very good and a continuous supply of tea, biscuits and cake.
Before the stay our aunt was very negative about staying but has now said that she would definitely stay there again if she ever needed to.
Thank you for sharing such lovely feedback about your aunt's stay with us. We're delighted to hear that she felt so welcome, comfortable, and well cared for during her time here. It's especially heartening to know she enjoyed the food and regained confidence about future stays. Your kind words mean a lot to our team.
When Dad had bouts of illness the staff communicated well and responded quickly to the situation.
Dad's room was bright and airy and he settled in very quickly, forming a good bond with the staff. He found much happiness in his final few months and the family are grateful for the staff for making that possible.
Thank you so much for your kind words. We're truly pleased to hear that your dad felt comfortable and supported during his time with us, and that our staff were able to make a positive difference for him and your family. Your appreciation means a lot to our team.
My husband went in for respite care and sadly has not been able to come out. I have found every member of staff from the manager, admin, nurses, cleaners and all the wonderful carers to be engaged, cheerful and attentive to his and my needs. It is a pleasure to visit. My husband loves the home cooked meals and the surroundings are always clean and tidy. If I think I have a problem it is always dealt with speedily and with care.
Thank you so much for your kind words. We're honoured to care for your husband and are glad he is enjoying the meals and surroundings. It means a lot to the team to know you feel supported and listened to. We're always here for you both.
As her needs increase the home has adapted to meet them and we take comfort from the fact that although mum is getting worse she is in a caring and safe place.
All the staff are polite and friendly.
Thank you so much for your kind words. We're truly grateful for your trust in us and allow us to reassure you that as her needs change, we remain committed to supporting her with compassion and dignity. Your feedback means a lot to our team and we'll be sure to share it with them.
My mother spent 2 weeks at Acacia House for respite. They couldnt have done more for her and us. Very kind, professional and attentive team. Cleanliness and health and safety spot on. I visited twice per day for 2 weeks and always witnessed first class care for my mother and other residents. It's homely and has a great atmosphere due to the wonderful care team. Always plenty of team members on hand. Always there to answer queries and provide support for us as a family.
Thank you so much for your kind words. We're glad your mother felt comfortable and well cared for during her stay here. It means a lot to know our team's support made a difference to both her and your family.
I have chosen February as a month to review, but really this is for all of the past months because what the incredible staff do is consistent and give 100% to all the residents in Acacia House. every day. This has not changed since my mother came to stay in February 2023. In that time, my mother has been cared for in a kind and compassionate way . All the staff , from the managers , to the nurses, to the kitchen staff and caregivers are genuinely beautiful humans giving of themselves to help the residents on their journey. Thank you so much.
Thank you for your heartfelt review. It means so much to our team to know that our care and dedication make a difference. We are honoured to support your mother on her journey and will continue to provide the compassionate care she deserves. Your kind words and trust truly inspire us.
My mother has been a resident at Acacia House for the past year. During that time it has become apparent that my wife and I now have an extended family which we are so grateful for. From the management, nurses, carers, general staff including cooks, laundry maintenance to cleaning staff and gardener. I have nothing but praise for them all. My mother is generally in her room but am aware that one to one activities are maintained. A huge plus for my mother, would recommend Acacia House to all.
Thank you so much for your kind words and recommendation. We are truly grateful to have your mother as part of our family at Acacia House . Our team takes great pride in providing compassionate care, and it's heart-warming to hear that you feel like part of our extended family. Your appreciation...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 September 2017Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Acacia House - Tenterden.
There are no upcoming events for Acacia House - Tenterden.
Awards / Recognitions (4)
- 04 Dec 2025Recipient: Acacia House - Tenterden
- 14 Nov 2025Recipient: Acacia House - Tenterden
- 15 Nov 2019Recipient: Acacia House - Tenterden
Accreditations
There are no accreditations posted yet for Acacia House - Tenterden.
Meet the Team (2)

What is your job title?
I am the Registered Home Manager
How long have you been with the company?
I have been working for Abode Care Homes since November 2015
What sort of duties do you have at work?
Day-to-day managing of the home, ensuring that the highest quality of care is being offered to everyone as well as making sure that my residents and staff are happy.
What is your work experience/what are your qualifications in the care industry?
I started as a carer here in 2015, before qualifying for my UK PIN in 2016. I was then working as a nurse on both day and night shifts. I was then promoted to the position of Deputy Manager and lastly to that of Home Manager.
Tell us a little about yourself.
I like peace and quiet, watching films, cycling, playing football, going on long walks and exploring the world.
What do you enjoy about working in a Nursing Home?
The fact that we can make a difference, and we can be there for people in need.
What is your favourite thing about Acacia?
It feels like a second home, a place where you make sure everyone is being treated properly and they are happy. We have a really good team, and they all work together to ensure that everyone is being looked after.

What’s your job title?
Home Administrator
How long have you been with the company?
Since May 2022
What sort of duties do you have at work?
Supporting our home manager, Cristian, to ensure the smooth, effective service of the home! Other duties include being involved in looking after the residents' and staff's mental well-being by offering emotional support, friendship and advocacy.
What is your work experience / what are your qualifications in the care industry?
Previously worked for the NHS as 111 Health Advisor & Dental Practice Receptionist, also with a retail background in beauty, management, sales, marketing and training. I went to university and began studying Psychology and Counselling while living with my elderly grandmother and her partner, who had dementia. I have further qualifications in Counselling Skills and management, and I am currently studying Level 3 Health and Social Care. I have previously worked in another nursing home, but I left to join Acacia House as our Activities Coordinator, providing a range of diverse, inclusive, and person-centred activities suited to each and every resident, whether on a group basis or one-to-one. This also involved sourcing and booking Acacia's entertainment from external providers and arranging group outings to exciting places such as local farms, aquariums, coffee shops, and garden centres.
Tell us a little about yourself (hobbies/interests, etc.)
I'm always really pants at these autobiographical descriptions, but I would say something along the lines of "Hello, I'm Emily, easily excitable, passionate, empathetic and a people person. I love animals, especially cats and other small fluffy things, and I also have a daughter called Sasha who is 6 years old. Sasha loves to come to visit Acacia and refers to our residents as "The Grandmas and Grandpas" and enjoys getting involved with the activities, especially the arts and crafts club and our musical madness sessions. She has made some firm friends, and one of the "Grandpas" has taken her under his wing. Hobby-wise, I have a few, but I am usually happy to give anything a chance. But I do love swimming, reading, arts and crafts and chatting with a coffee. I have a keen interest in getting to know people, animals, psychology, and just making people happy, really. I'm not too sure what else to say!
What do you enjoy about working in a Nursing Home?
I love the togetherness between the residents and staff - it is a real team effort here - no day is the same, and it keeps me on my toes! I really treasure the ability to be able to make such a difference in people's lives, especially towards their last weeks, months or years - it is important to me that our residents feel valued, important, loved and respected and that they are enjoying their time here at Acacia.
What is your favourite thing about Acacia?
My favourite thing about Acacia is the friendly, family atmosphere. Everyone is loved and looked after as if they were our own grandparents/parents/siblings. The staff members are warm, approachable and genuine, which makes everyone feel at ease and very welcome - nothing is too much trouble, and everyone is eager to help out when needed.
Frequently Asked Questions about Acacia House - Tenterden
What types of Care is Acacia House - Tenterden registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Acacia House - Tenterden have?
There are 41 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Acacia House - Tenterden?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Acacia House - Tenterden to the centre of Tenterden?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
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