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Acacia House - Tenterden

Ashford Road, St Michaels, Tenterden, Kent TN30 6QA
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Acacia House - Tenterden, Tenterden
Acacia House - Tenterden, Tenterden
Acacia House - Tenterden, Tenterden

Acacia House is a welcoming nursing home in the charming village of St Michaels, Tenterden, offering a safe, homely, and supportive environment where every resident is treated with kindness, dignity, and respect, just like a valued family member.

The home provides 24-hour residential, nursing, and dementia care for up to 47 residents, delivered by a dedicated team of registered nurses and experienced carers who take time to understand each individual’s life...  

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Care Provided by Acacia House - Tenterden

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650From £1,600
Residential Dementia CareFrom £1,650From £1,600
Nursing CareFrom £1,750From £1,697
Nursing Dementia CareFrom £1,700From £1,700

Dependent on individual assessment and room size required

Contact Acacia House - Tenterden to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Cristian Tarus (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Please call ahead before visiting so that the flow of people into the home can be managed.

Parking

  • Onsite parking

Acacia House - Tenterden Reviews (91)

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9.8

Acacia House - Tenterden has a Review Score of 9.8 (9.845) out of 10, based on 32 reviews in the last 2 years. Over all time Acacia House - Tenterden has 91 reviews.

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Review from M M (Wife of Resident) published on 11 January 2021 Submitted via Postal Card
Overall Experience

They are treated like it's their home and have the freedom to walk around the home which is vital for people with Alzheimer's. Also I have only ever seen kindness from the staff. It's a happy friendly place.

Reply from Deojit Persand, Home Manager at Acacia House - Tenterden

Thank you for taking the time to leave a review, it is our pleasure looking after your husband. Kind regards.

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Review from Colin H (Son of Resident) published on 4 November 2020 Submitted via Postal Card
Overall Experience
Acacia House is a very caring establishment that looked after my mother with love and dignity. She had a lovely room of which she was very proud and prior to COVID19 enjoyed so much stimulating activity. Especially achieving a lifetime ambition of a helicopter ride!

The staff did their best for my mother until the end - they were her friends!

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Review from Marilyn P (Wife of Resident) published on 21 May 2020 Submitted via Postal Card
Overall Experience

Everyone was extremely caring and went the extra mile due to the Covid-19 pandemic, because of the lockdown the staff did video calls and everything to keep in touch with the family. All the staff were cheerful and the atmosphere was of one big happy and caring family. A big thank you to the whole team, you made such a difference.

Reply from Debbie Green, Acting Home Manager at Acacia House - Tenterden

Thank you so much for your kind words and feedback. It was a pleasure and we are happy to hear our caring family atmosphere came across, even with the current restrictions.

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Review from K L (Husband of Resident) published on 25 March 2020 Submitted via Postal Card
Overall Experience

I find Acacia House most suitable for caring for patients with dementia.

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Review from J H (Respite Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience
I stayed for respite care for two months.

Activities were very good.

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Review from Vivien D (Friend of Resident) published on 30 January 2020 Submitted via Website
Overall Experience

My elderly friend had complex health issues and had been very poorly before going to Acacia House. He was able to enjoy a good quality of life during the years he was a resident to the care of the staff. On a number of occasions, he became unwell and his condition would rapidly worsen, but appropriate medical attention was always sought quickly. He was very happy in the home. I am impressed with the care he received and have observed that the residents I have seen are also well cared for. My thanks to all the staff who do an excellent job.

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Review from Nigel S (Relative of Resident) published on 22 January 2019 Submitted via Postal Card
Overall Experience
From the moment that myself and my wife first saw our relative, we were most impressed.
I last saw her two years ago when she was significantly younger, but now she is much happier and more engaged.
I can only put much of this down to her current first class care.

One member of the care staff explained the philosophy of the home and obviously knew a great deal about the individual preferences and interests of all the residents.

Reply from Lisa Turner, home manager at Acacia House - Tenterden

Thank you for your words.

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Review from S H (Granddaughter of Resident) published on 2 November 2018 Submitted via Postal Card
Overall Experience
Everyone at Acacia House has gone above and beyond to welcome my grandmother and support her as she settles in.
Staff are always welcoming and happy to help with smiles and a cuppa.
We are reassured to know how dedicated staff are to her happiness and safety.
Acacia House has been the perfect choice for our Gran.

Thanks.

Reply from Lisa Turner, home manager at Acacia House - Tenterden

Thank you for your review. It is a pleasure to look after your grandmother.

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Review from Diane V (Wife of Resident) published on 16 August 2018 Submitted via Postal Card
Overall Experience

My husband attends Acacia House for day care and the treatment he has received since day 1 has been outstanding. He is included in the events the dedicated staff put on for residents, which have included a summer ball and trip to Bewl Water. They have been so welcoming to him and supportive to me at a very difficult time for both of us.

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Review from Gladys H (Resident / Service User) published on 2 August 2018 Submitted via Postal Card
Overall Experience

Very homely and friendly staff. Very good. Enjoy the meals. Good selection. The entertainment is lovely and varied.

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Review from W B (Husband of Resident) published on 12 July 2018 Submitted via Postal Card
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A very welcoming and caring home. Lovely caring staff. Well run.

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Review from Bernadette L (Niece of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience

Very welcoming staff. Very caring and helpful. Activities fantastic.

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Review from Michael M (Relative of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience

Always very welcoming and accommodating. Staff enthusiastic and well trained and interact very well with the residents. Plenty of activities always organised. Home very clean and pleasant. Food appears to be of a good standard.

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Review from Stuart P (Friend of Resident) published on 5 January 2018 Submitted via Review Postal Card
Overall Experience
My friend initially came to this excellent care home for assessment after a prolonged stay in hospital which it is not an overstatement to say he nearly died.
At this time, myself and one other friend were at the point of 'caring' for him in ways that friends shouldn't have to, if you get my meaning? Embarrassing for me and more importantly my friend.
My friend's excellent response to the fantastic care he receives at this wonderful care home means I can now visit him as his friend again (rather than a carer).

I don't think you can put a price on that. It is now a pleasure to visit my friend in a much improved health condition - which is entirely down to the excellent care he gets in this home.

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Review from Dawn C (Daughter of Resident) published on 5 January 2018 Submitted via Review Postal Card
Overall Experience

I find Acacia House - Tenterden very accommodating and respectful of my father's care and needs. Everybody seems friendly and to take all service users needs into consideration (from what I see when I visit). Activities are varied and take all different physical needs into the programmes. Overall, my worry (which is natural) is eased by the way my father is cared for. If I've ever had any concerns they are addressed straight away.

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Review from D G (Son of Resident) published on 13 December 2017 Submitted via Review Postal Card
Overall Experience
My father aged 89 has advanced dementia and doesn't communicate verbally but is very happy and smiles.
He loves listening to music and often taps his feet and sings in his own way.

He is very well respected and looked after by the staff. He is always clean and well dressed when we visit. His room and bathroom is always clean and fresh. We feel happy in the knowledge that he is being well looked after and cared for.

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Review from Bob A (Friend of Resident) published on 13 December 2017 Submitted via Review Postal Card
Overall Experience

I have visited my elderly friend several times now at Acacia house and am very pleased with the care he receives and the obvious happiness he enjoys there.

The staff are always welcoming and hospitable, they have a stressful job but they are positive and helpful. They know the residents well and make the community spirit something quite real.

My friend is a widower and was quite lonely before he arrived at Acacia House. Not any more.

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Review from C W (Daughter of Resident) published on 1 December 2017 Submitted via Review Postal Card
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Excellent. The managers were all very helpful and made the process of admitting my mother very calm and orderly.

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Review from F A (Resident / Service User) published on 30 November 2017 Submitted via Review Postal Card
Overall Experience

I have been a resident for 5 months. My care has been excellent. I feel cared for physically and emotionally. All my needs are attended to by caring staff. My friends and family cannot believe how well I am now due to the attention I receive. I am fully mobile now where I was not before. I feel safe, well and happy.

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Review from Beverley L (Daughter of Resident) published on 20 June 2017 Submitted via Website
Overall Experience
I took the unusual step of moving my Mother from a care home in a nearby town to Acacia House in May 2013. I visited regularly until my Mother's recent death and found the home to be friendly, customer-focussed and extremely caring.
My Mother whilst warm and engaging demonstrated challenging behaviour and the staff coped admirably and kindly. The Manager leads by example and is responsive and helpful with any concerns.
My Father spent the last few days of his life here too. It is an older style house which has a homely and inviting feel. Staff are all aware of the status and needs of individual residents and tailor their responses appropriately.

I recommend it extremely highly from my own family's experiences.

Reply from Lisa Turner, Home Manager at Acacia House - Tenterden

Thank you for your kind words. It was a pleasure to look after both your dad and then your mum.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 September 2017
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for Acacia House - Tenterden.

Meet the Team (2)

Cristian Tarus
Cristian TarusJob Title Home ManagerJoined 2022

What is your job title?

I am the Registered Home Manager

How long have you been with the company?

I have been working for Abode Care Homes since November 2015

What sort of duties do you have at work?

Day-to-day managing of the home, ensuring that the highest quality of care is being offered to everyone as well as making sure that my residents and staff are happy.

What is your work experience/what are your qualifications in the care industry?

I started as a carer here in 2015, before qualifying for my UK PIN in 2016. I was then working as a nurse on both day and night shifts. I was then promoted to the position of Deputy Manager and lastly to that of Home Manager.

Tell us a little about yourself.

I like peace and quiet, watching films, cycling, playing football, going on long walks and exploring the world.

What do you enjoy about working in a Nursing Home?

The fact that we can make a difference, and we can be there for people in need.

What is your favourite thing about Acacia?

It feels like a second home, a place where you make sure everyone is being treated properly and they are happy. We have a really good team, and they all work together to ensure that everyone is being looked after.

Emily
Emily Job Title Home AdministratorJoined 2022

What’s your job title?

Home Administrator

How long have you been with the company?

Since May 2022

What sort of duties do you have at work?

Supporting our home manager, Cristian, to ensure the smooth, effective service of the home! Other duties include being involved in looking after the residents' and staff's mental well-being by offering emotional support, friendship and advocacy.

What is your work experience / what are your qualifications in the care industry?

Previously worked for the NHS as 111 Health Advisor & Dental Practice Receptionist, also with a retail background in beauty, management, sales, marketing and training. I went to university and began studying Psychology and Counselling while living with my elderly grandmother and her partner, who had dementia. I have further qualifications in Counselling Skills and management, and I am currently studying Level 3 Health and Social Care. I have previously worked in another nursing home, but I left to join Acacia House as our Activities Coordinator, providing a range of diverse, inclusive, and person-centred activities suited to each and every resident, whether on a group basis or one-to-one. This also involved sourcing and booking Acacia's entertainment from external providers and arranging group outings to exciting places such as local farms, aquariums, coffee shops, and garden centres.

Tell us a little about yourself (hobbies/interests, etc.)

I'm always really pants at these autobiographical descriptions, but I would say something along the lines of "Hello, I'm Emily, easily excitable, passionate, empathetic and a people person. I love animals, especially cats and other small fluffy things, and I also have a daughter called Sasha who is 6 years old. Sasha loves to come to visit Acacia and refers to our residents as "The Grandmas and Grandpas" and enjoys getting involved with the activities, especially the arts and crafts club and our musical madness sessions. She has made some firm friends, and one of the "Grandpas" has taken her under his wing. Hobby-wise, I have a few, but I am usually happy to give anything a chance. But I do love swimming, reading, arts and crafts and chatting with a coffee. I have a keen interest in getting to know people, animals, psychology, and just making people happy, really. I'm not too sure what else to say!

What do you enjoy about working in a Nursing Home?

I love the togetherness between the residents and staff - it is a real team effort here - no day is the same, and it keeps me on my toes! I really treasure the ability to be able to make such a difference in people's lives, especially towards their last weeks, months or years - it is important to me that our residents feel valued, important, loved and respected and that they are enjoying their time here at Acacia.

What is your favourite thing about Acacia?

My favourite thing about Acacia is the friendly, family atmosphere. Everyone is loved and looked after as if they were our own grandparents/parents/siblings. The staff members are warm, approachable and genuine, which makes everyone feel at ease and very welcome - nothing is too much trouble, and everyone is eager to help out when needed.

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