Acacia House is a welcoming nursing home in the charming village of St Michaels, Tenterden, offering a safe, homely, and supportive environment where every resident is treated with kindness, dignity, and respect, just like a valued family member.
The home provides 24-hour residential, nursing, and dementia care for up to 47 residents, delivered by a dedicated team of registered nurses and experienced carers who take time to understand each individual’s life...
Acacia House is a welcoming nursing home in the charming village of St Michaels, Tenterden, offering a safe, homely, and supportive environment where every resident is treated with kindness, dignity, and respect, just like a valued family member.
The home provides 24-hour residential, nursing, and dementia care for up to 47 residents, delivered by a dedicated team of registered nurses and experienced carers who take time to understand each individual’s life story, preferences, and needs. Care is person-centred, supporting independence, comfort, and wellbeing while ensuring residents feel valued, listened to, and secure.
Most bedrooms include en-suite facilities, with residents encouraged to personalise their space with meaningful belongings to create a true sense of home. Many rooms overlook beautiful landscaped gardens and peaceful outdoor areas for relaxation and fresh air.
Daily life at Acacia House is engaging, sociable, and fulfilling. A vibrant activities programme offers entertainment, creative sessions, and meaningful social opportunities, carefully tailored to residents' interests, abilities, and wellbeing.
Nutritious, home-cooked meals are freshly prepared each day, with menus adapted to personal tastes, dietary needs, and cultural preferences.
Family involvement is warmly welcomed, with a strong emphasis on partnership, communication, and maintaining close connections with loved ones.
Award-Winning Care
Excellence in care has been recognised both nationally and internationally. Leadership at the home received the prestigious Global Award for “The Most Outstanding Boutique Care Home Manager in the World in 2025”. The home was also a finalist in the South-East Region of the Great British Care Awards 2025, in the Ancillary Worker category, recognising outstanding dedication across the wider care team.
At Acacia House, residents are not just cared for — they become part of a family.
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Care Provided by Acacia House - Tenterden
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Eating Disorders
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 47 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Acquired Brain Injury (ABI)
Day Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,650
From £1,600
Residential Dementia Care
From £1,650
From £1,600
Nursing Care
From £1,750
From £1,697
Nursing Dementia Care
From £1,700
From £1,700
Contact Acacia House - Tenterden to confirm what's included and get a personalised quote:
Dependent on individual assessment and room size required
The price(s) shown are provided by the care home. Contact Acacia House - Tenterden for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of Acacia House - TenterdenUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 10:00 AM to 5:00 PM)Onsite tours offer a welcoming opportunity to experience the home in person. Tours typically last 30–45 minutes and can accommodate up to 4 participants per visit to ensure a relaxed and personal experience.
The tour includes a guided walk through key areas such as bedrooms, lounges, dining areas, activity spaces, and the gardens.
The aim is to provide a genuine feel for the home’s warm atmosphere, community spirit, and family-like environment.
Remote Tours of Acacia House - TenterdenUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 10:00 AM to 5:00 PM)Remote tours are offered via WhatsApp video call, providing a friendly and personal way to experience the home from wherever families are based. Tours usually last around 10–15 minutes and include a live walk-through of key areas such as bedrooms , lounges, dining spaces, and the gardens.
During the tour, families can expect a relaxed introduction to daily life in the home, the care approach, activities, and mealtimes, as well as the chance to ask questions and meet members of the team.
Acacia House - Tenterden has a Review Score of 9.9 (9.892) out of 10, based on 32 reviews in the last 2 years. Over all time Acacia House - Tenterden has 94 reviews.
Review from Nicola H (Daughter of Resident) published on 25 November 2022 Submitted via Postal Review Card•
Overall Experience
We cannot praise the staff at Acacia House highly enough. Dad is warm and comfortable at all times. As family members, we are welcomed every time we visit. Every resident is treated individually and with respect.
We cannot praise the staff at Acacia House highly enough. Dad is warm and comfortable at all times. As family members, we are welcomed every time we visit. Every resident is treated individually and with respect.
↩Reply from Constantin Tarus, Home Manager at Acacia House - Tenterden
Hi Nicola,
Many thanks for the review, we are happy to have you and your family as part of the Acacia family!
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Review from Carol M (Ex Family Member) published on 12 April 2021 Submitted via Website•
Overall Experience
My ex-husband went to Acacia House in September 2020. He has a downstairs room where he can see visitors through his window. This is all due to Covid restrictions. However, I have been in contact with him via phone calls and our son and daughter in law have been able to visit through the window. He...
My ex-husband went to Acacia House in September 2020. He has a downstairs room where he can see visitors through his window. This is all due to Covid restrictions. However, I have been in contact with him via phone calls and our son and daughter in law have been able to visit through the window. He is very well looked after, and the Entertainment Manager has filled his days with many activities as well as organising video calls where we can chat with him face to face. Our main priority was that he was safe and this has been Acacia House’s priority too. The staff are very happy to inform us of his health and well-being. He enjoys mealtimes and interacts well with staff and other residents. Overall he has settled very well at Acacia House which is very reassuring.
↩Reply from Nichola Boxall, Home Manager at Acacia House - Tenterden
That's lovely to hear, thank you for taking the time to share your experience - much appreciated - Nikki.
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Review from Cynthia A (Wife of Resident) published on 25 January 2021 Submitted via Postal Review Card•
Overall Experience
My husband was in Acacia House for end of life care. I was overwhelmed by the care and kindness shown to both myself and my husband. The staff were exemplary. They were checking on my husband very frequently to talk to him and see if he needed a drink or food even though he was barely conscious...
My husband was in Acacia House for end of life care. I was overwhelmed by the care and kindness shown to both myself and my husband. The staff were exemplary. They were checking on my husband very frequently to talk to him and see if he needed a drink or food even though he was barely conscious most of the time. I could not have chosen a better care home with more caring staff.
↩Reply from Nikki Boxall, Acting Home Manager at Acacia House - Tenterden
Thank you for your kind words, it is much appreciated.
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Review from M M (Wife of Resident) published on 11 January 2021 Submitted via Postal Review Card•
Overall Experience
They are treated like it's their home and have the freedom to walk around the home which is vital for people with Alzheimer's. Also I have only ever seen kindness from the staff. It's a happy friendly place.
They are treated like it's their home and have the freedom to walk around the home which is vital for people with Alzheimer's. Also I have only ever seen kindness from the staff. It's a happy friendly place.
↩Reply from Deojit Persand, Home Manager at Acacia House - Tenterden
Thank you for taking the time to leave a review, it is our pleasure looking after your husband. Kind regards.
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Review from Colin H (Son of Resident) published on 4 November 2020 Submitted via Postal Review Card•
Overall Experience
Acacia House is a very caring establishment that looked after my mother with love and dignity. She had a lovely room of which she was very proud and prior to COVID19 enjoyed so much stimulating activity. Especially achieving a lifetime ambition of a helicopter ride!
The staff did their best for...
Acacia House is a very caring establishment that looked after my mother with love and dignity. She had a lovely room of which she was very proud and prior to COVID19 enjoyed so much stimulating activity. Especially achieving a lifetime ambition of a helicopter ride!
The staff did their best for my mother until the end - they were her friends!
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Review from Marilyn P (Wife of Resident) published on 21 May 2020 Submitted via Postal Review Card•
Overall Experience
Everyone was extremely caring and went the extra mile due to the Covid-19 pandemic, because of the lockdown the staff did video calls and everything to keep in touch with the family. All the staff were cheerful and the atmosphere was of one big happy and caring family. A big thank you to the whole...
Everyone was extremely caring and went the extra mile due to the Covid-19 pandemic, because of the lockdown the staff did video calls and everything to keep in touch with the family. All the staff were cheerful and the atmosphere was of one big happy and caring family. A big thank you to the whole team, you made such a difference.
↩Reply from Debbie Green, Acting Home Manager at Acacia House - Tenterden
Thank you so much for your kind words and feedback. It was a pleasure and we are happy to hear our caring family atmosphere came across, even with the current restrictions.
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Review from K L (Husband of Resident) published on 25 March 2020 Submitted via Postal Review Card•
Overall Experience
I find Acacia House most suitable for caring for patients with dementia.
I find Acacia House most suitable for caring for patients with dementia.
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Review from J H (Respite Resident) published on 24 February 2020 Submitted via Postal Review Card•
Overall Experience
I stayed for respite care for two months.
Activities were very good.
I stayed for respite care for two months.
Activities were very good.
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Review from Vivien D (Friend of Resident) published on 30 January 2020 Submitted via Website•
Overall Experience
My elderly friend had complex health issues and had been very poorly before going to Acacia House. He was able to enjoy a good quality of life during the years he was a resident to the care of the staff. On a number of occasions, he became unwell and his condition would rapidly worsen, but...
My elderly friend had complex health issues and had been very poorly before going to Acacia House. He was able to enjoy a good quality of life during the years he was a resident to the care of the staff. On a number of occasions, he became unwell and his condition would rapidly worsen, but appropriate medical attention was always sought quickly. He was very happy in the home. I am impressed with the care he received and have observed that the residents I have seen are also well cared for. My thanks to all the staff who do an excellent job.
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Review from Nigel S (Relative of Resident) published on 22 January 2019 Submitted via Postal Review Card•
Overall Experience
From the moment that myself and my wife first saw our relative, we were most impressed. I last saw her two years ago when she was significantly younger, but now she is much happier and more engaged. I can only put much of this down to her current first class care.
One member of the care staff...
From the moment that myself and my wife first saw our relative, we were most impressed. I last saw her two years ago when she was significantly younger, but now she is much happier and more engaged. I can only put much of this down to her current first class care.
One member of the care staff explained the philosophy of the home and obviously knew a great deal about the individual preferences and interests of all the residents.
↩Reply from Lisa Turner, home manager at Acacia House - Tenterden
Thank you for your words.
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Review from S H (Granddaughter of Resident) published on 2 November 2018 Submitted via Postal Review Card•
Overall Experience
Everyone at Acacia House has gone above and beyond to welcome my grandmother and support her as she settles in. Staff are always welcoming and happy to help with smiles and a cuppa. We are reassured to know how dedicated staff are to her happiness and safety.
Acacia House has been the perfect...
Everyone at Acacia House has gone above and beyond to welcome my grandmother and support her as she settles in. Staff are always welcoming and happy to help with smiles and a cuppa. We are reassured to know how dedicated staff are to her happiness and safety. Acacia House has been the perfect choice for our Gran.
Thanks.
↩Reply from Lisa Turner, home manager at Acacia House - Tenterden
Thank you for your review. It is a pleasure to look after your grandmother.
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Review from Diane V (Wife of Resident) published on 16 August 2018 Submitted via Postal Review Card•
Overall Experience
My husband attends Acacia House for day care and the treatment he has received since day 1 has been outstanding. He is included in the events the dedicated staff put on for residents, which have included a summer ball and trip to Bewl Water. They have been so welcoming to him and supportive to me...
My husband attends Acacia House for day care and the treatment he has received since day 1 has been outstanding. He is included in the events the dedicated staff put on for residents, which have included a summer ball and trip to Bewl Water. They have been so welcoming to him and supportive to me at a very difficult time for both of us.
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Review from Gladys H (Resident / Service User) published on 2 August 2018 Submitted via Postal Review Card•
Overall Experience
Very homely and friendly staff. Very good. Enjoy the meals. Good selection. The entertainment is lovely and varied.
Very homely and friendly staff. Very good. Enjoy the meals. Good selection. The entertainment is lovely and varied.
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Review from W B (Husband of Resident) published on 12 July 2018 Submitted via Postal Review Card•
Overall Experience
A very welcoming and caring home. Lovely caring staff. Well run.
A very welcoming and caring home. Lovely caring staff. Well run.
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Review from Bernadette L (Niece of Resident) published on 12 July 2018 Submitted via Postal Review Card•
Overall Experience
Very welcoming staff. Very caring and helpful. Activities fantastic.
Very welcoming staff. Very caring and helpful. Activities fantastic.
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Review from Michael M (Relative of Resident) published on 12 July 2018 Submitted via Postal Review Card•
Overall Experience
Always very welcoming and accommodating. Staff enthusiastic and well trained and interact very well with the residents. Plenty of activities always organised. Home very clean and pleasant. Food appears to be of a good standard.
Always very welcoming and accommodating. Staff enthusiastic and well trained and interact very well with the residents. Plenty of activities always organised. Home very clean and pleasant. Food appears to be of a good standard.
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Review from Stuart P (Friend of Resident) published on 5 January 2018 Submitted via Postal Review Card•
Overall Experience
My friend initially came to this excellent care home for assessment after a prolonged stay in hospital which it is not an overstatement to say he nearly died.
At this time, myself and one other friend were at the point of 'caring' for him in ways that friends shouldn't have to, if you get my...
My friend initially came to this excellent care home for assessment after a prolonged stay in hospital which it is not an overstatement to say he nearly died. At this time, myself and one other friend were at the point of 'caring' for him in ways that friends shouldn't have to, if you get my meaning? Embarrassing for me and more importantly my friend. My friend's excellent response to the fantastic care he receives at this wonderful care home means I can now visit him as his friend again (rather than a carer).
I don't think you can put a price on that. It is now a pleasure to visit my friend in a much improved health condition - which is entirely down to the excellent care he gets in this home.
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Review from Dawn C (Daughter of Resident) published on 5 January 2018 Submitted via Postal Review Card•
Overall Experience
I find Acacia House - Tenterden very accommodating and respectful of my father's care and needs. Everybody seems friendly and to take all service users needs into consideration (from what I see when I visit). Activities are varied and take all different physical needs into the programmes. Overall,...
I find Acacia House - Tenterden very accommodating and respectful of my father's care and needs. Everybody seems friendly and to take all service users needs into consideration (from what I see when I visit). Activities are varied and take all different physical needs into the programmes. Overall, my worry (which is natural) is eased by the way my father is cared for. If I've ever had any concerns they are addressed straight away.
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Review from D G (Son of Resident) published on 13 December 2017 Submitted via Postal Review Card•
Overall Experience
My father aged 89 has advanced dementia and doesn't communicate verbally but is very happy and smiles. He loves listening to music and often taps his feet and sings in his own way.
He is very well respected and looked after by the staff. He is always clean and well dressed when we visit. His room...
My father aged 89 has advanced dementia and doesn't communicate verbally but is very happy and smiles. He loves listening to music and often taps his feet and sings in his own way.
He is very well respected and looked after by the staff. He is always clean and well dressed when we visit. His room and bathroom is always clean and fresh. We feel happy in the knowledge that he is being well looked after and cared for.
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Review from Bob A (Friend of Resident) published on 13 December 2017 Submitted via Postal Review Card•
Overall Experience
I have visited my elderly friend several times now at Acacia house and am very pleased with the care he receives and the obvious happiness he enjoys there.
The staff are always welcoming and hospitable, they have a stressful job but they are positive and helpful. They know the residents well and...
I have visited my elderly friend several times now at Acacia house and am very pleased with the care he receives and the obvious happiness he enjoys there.
The staff are always welcoming and hospitable, they have a stressful job but they are positive and helpful. They know the residents well and make the community spirit something quite real.
My friend is a widower and was quite lonely before he arrived at Acacia House. Not any more.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 September 2017
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
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News (0) & Events (0)
News
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Meet the Team (2)
Cristian TarusJob Title Home ManagerJoined 2022
What is your job title?
I am the Registered Home Manager
How long have you been with the company?
I have been working for Abode Care Homes since...
What is your job title?
I am the Registered Home Manager
How long have you been with the company?
I have been working for Abode Care Homes since November 2015
What sort of duties do you have at work?
Day-to-day managing of the home, ensuring that the highest quality of care is being offered to everyone as well as making sure that my residents and staff are happy.
What is your work experience/what are your qualifications in the care industry?
I started as a carer here in 2015, before qualifying for my UK PIN in 2016. I was then working as a nurse on both day and night shifts. I was then promoted to the position of Deputy Manager and lastly to that of Home Manager.
Tell us a little about yourself.
I like peace and quiet, watching films, cycling, playing football, going on long walks and exploring the world.
What do you enjoy about working in a Nursing Home?
The fact that we can make a difference, and we can be there for people in need.
What is your favourite thing about Acacia?
It feels like a second home, a place where you make sure everyone is being treated properly and they are happy. We have a really good team, and they all work together to ensure that everyone is being looked after.
Emily Job Title Home AdministratorJoined 2022
What’s your job title?
Home Administrator
How long have you been with the company?
Since May 2022
What sort of duties do you have at...
What’s your job title?
Home Administrator
How long have you been with the company?
Since May 2022
What sort of duties do you have at work?
Supporting our home manager, Cristian, to ensure the smooth, effective service of the home! Other duties include being involved in looking after the residents' and staff's mental well-being by offering emotional support, friendship and advocacy.
What is your work experience / what are your qualifications in the care industry?
Previously worked for the NHS as 111 Health Advisor & Dental Practice Receptionist, also with a retail background in beauty, management, sales, marketing and training. I went to university and began studying Psychology and Counselling while living with my elderly grandmother and her partner, who had dementia. I have further qualifications in Counselling Skills and management, and I am currently studying Level 3 Health and Social Care. I have previously worked in another nursing home, but I left to join Acacia House as our Activities Coordinator, providing a range of diverse, inclusive, and person-centred activities suited to each and every resident, whether on a group basis or one-to-one. This also involved sourcing and booking Acacia's entertainment from external providers and arranging group outings to exciting places such as local farms, aquariums, coffee shops, and garden centres.
Tell us a little about yourself (hobbies/interests, etc.)
I'm always really pants at these autobiographical descriptions, but I would say something along the lines of "Hello, I'm Emily, easily excitable, passionate, empathetic and a people person. I love animals, especially cats and other small fluffy things, and I also have a daughter called Sasha who is 6 years old. Sasha loves to come to visit Acacia and refers to our residents as "The Grandmas and Grandpas" and enjoys getting involved with the activities, especially the arts and crafts club and our musical madness sessions. She has made some firm friends, and one of the "Grandpas" has taken her under his wing. Hobby-wise, I have a few, but I am usually happy to give anything a chance. But I do love swimming, reading, arts and crafts and chatting with a coffee. I have a keen interest in getting to know people, animals, psychology, and just making people happy, really. I'm not too sure what else to say!
What do you enjoy about working in a Nursing Home?
I love the togetherness between the residents and staff - it is a real team effort here - no day is the same, and it keeps me on my toes! I really treasure the ability to be able to make such a difference in people's lives, especially towards their last weeks, months or years - it is important to me that our residents feel valued, important, loved and respected and that they are enjoying their time here at Acacia.
What is your favourite thing about Acacia?
My favourite thing about Acacia is the friendly, family atmosphere. Everyone is loved and looked after as if they were our own grandparents/parents/siblings. The staff members are warm, approachable and genuine, which makes everyone feel at ease and very welcome - nothing is too much trouble, and everyone is eager to help out when needed.
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