






Acacia House is a welcoming nursing home in the charming village of St Michaels, Tenterden, offering a safe, homely, and supportive environment where every resident is treated with kindness, dignity, and respect, just like a valued family member.
The home provides 24-hour residential, nursing, and dementia care for up to 47 residents, delivered by a dedicated team of registered nurses and experienced carers who take time to understand each individual’s life...
Care Provided by Acacia House - Tenterden
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Dependent on individual assessment and room size required
The price(s) shown are provided by the care home. Contact Acacia House - Tenterden for full pricing details and T&Cs.
Contact Acacia House - Tenterden to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Abode Care Homes
- Private Owned
Person in charge
- Cristian Tarus (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Please call ahead before visiting so that the flow of people into the home can be managed.
Parking
- Onsite parking
Acacia House - Tenterden Reviews (91)
Acacia House - Tenterden has a Review Score of 9.8 (9.845) out of 10, based on 32 reviews in the last 2 years.
Over all time Acacia House - Tenterden has 91 reviews.
They are treated like it's their home and have the freedom to walk around the home which is vital for people with Alzheimer's. Also I have only ever seen kindness from the staff. It's a happy friendly place.
Thank you for taking the time to leave a review, it is our pleasure looking after your husband. Kind regards.
The staff did their best for my mother until the end - they were her friends!
Everyone was extremely caring and went the extra mile due to the Covid-19 pandemic, because of the lockdown the staff did video calls and everything to keep in touch with the family. All the staff were cheerful and the atmosphere was of one big happy and caring family. A big thank you to the whole team, you made such a difference.
Thank you so much for your kind words and feedback. It was a pleasure and we are happy to hear our caring family atmosphere came across, even with the current restrictions.
I find Acacia House most suitable for caring for patients with dementia.
Activities were very good.
My elderly friend had complex health issues and had been very poorly before going to Acacia House. He was able to enjoy a good quality of life during the years he was a resident to the care of the staff. On a number of occasions, he became unwell and his condition would rapidly worsen, but appropriate medical attention was always sought quickly. He was very happy in the home. I am impressed with the care he received and have observed that the residents I have seen are also well cared for. My thanks to all the staff who do an excellent job.
I last saw her two years ago when she was significantly younger, but now she is much happier and more engaged.
I can only put much of this down to her current first class care.
One member of the care staff explained the philosophy of the home and obviously knew a great deal about the individual preferences and interests of all the residents.
Thank you for your words.
Staff are always welcoming and happy to help with smiles and a cuppa.
We are reassured to know how dedicated staff are to her happiness and safety.
Acacia House has been the perfect choice for our Gran.
Thanks.
Thank you for your review. It is a pleasure to look after your grandmother.
My husband attends Acacia House for day care and the treatment he has received since day 1 has been outstanding. He is included in the events the dedicated staff put on for residents, which have included a summer ball and trip to Bewl Water. They have been so welcoming to him and supportive to me at a very difficult time for both of us.
Very homely and friendly staff. Very good. Enjoy the meals. Good selection. The entertainment is lovely and varied.
A very welcoming and caring home. Lovely caring staff. Well run.
Very welcoming staff. Very caring and helpful. Activities fantastic.
Always very welcoming and accommodating. Staff enthusiastic and well trained and interact very well with the residents. Plenty of activities always organised. Home very clean and pleasant. Food appears to be of a good standard.
At this time, myself and one other friend were at the point of 'caring' for him in ways that friends shouldn't have to, if you get my meaning? Embarrassing for me and more importantly my friend.
My friend's excellent response to the fantastic care he receives at this wonderful care home means I can now visit him as his friend again (rather than a carer).
I don't think you can put a price on that. It is now a pleasure to visit my friend in a much improved health condition - which is entirely down to the excellent care he gets in this home.
I find Acacia House - Tenterden very accommodating and respectful of my father's care and needs. Everybody seems friendly and to take all service users needs into consideration (from what I see when I visit). Activities are varied and take all different physical needs into the programmes. Overall, my worry (which is natural) is eased by the way my father is cared for. If I've ever had any concerns they are addressed straight away.
He loves listening to music and often taps his feet and sings in his own way.
He is very well respected and looked after by the staff. He is always clean and well dressed when we visit. His room and bathroom is always clean and fresh. We feel happy in the knowledge that he is being well looked after and cared for.
I have visited my elderly friend several times now at Acacia house and am very pleased with the care he receives and the obvious happiness he enjoys there.
The staff are always welcoming and hospitable, they have a stressful job but they are positive and helpful. They know the residents well and make the community spirit something quite real.
My friend is a widower and was quite lonely before he arrived at Acacia House. Not any more.
Excellent. The managers were all very helpful and made the process of admitting my mother very calm and orderly.
I have been a resident for 5 months. My care has been excellent. I feel cared for physically and emotionally. All my needs are attended to by caring staff. My friends and family cannot believe how well I am now due to the attention I receive. I am fully mobile now where I was not before. I feel safe, well and happy.
My Mother whilst warm and engaging demonstrated challenging behaviour and the staff coped admirably and kindly. The Manager leads by example and is responsive and helpful with any concerns.
My Father spent the last few days of his life here too. It is an older style house which has a homely and inviting feel. Staff are all aware of the status and needs of individual residents and tailor their responses appropriately.
I recommend it extremely highly from my own family's experiences.
Thank you for your kind words. It was a pleasure to look after both your dad and then your mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 September 2017Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Acacia House - Tenterden.
There are no upcoming events for Acacia House - Tenterden.
Awards / Recognitions (4)
- 04 Dec 2025Recipient: Acacia House - Tenterden
- 14 Nov 2025Recipient: Acacia House - Tenterden
- 15 Nov 2019Recipient: Acacia House - Tenterden
Accreditations
There are no accreditations posted yet for Acacia House - Tenterden.
Meet the Team (2)

What is your job title?
I am the Registered Home Manager
How long have you been with the company?
I have been working for Abode Care Homes since November 2015
What sort of duties do you have at work?
Day-to-day managing of the home, ensuring that the highest quality of care is being offered to everyone as well as making sure that my residents and staff are happy.
What is your work experience/what are your qualifications in the care industry?
I started as a carer here in 2015, before qualifying for my UK PIN in 2016. I was then working as a nurse on both day and night shifts. I was then promoted to the position of Deputy Manager and lastly to that of Home Manager.
Tell us a little about yourself.
I like peace and quiet, watching films, cycling, playing football, going on long walks and exploring the world.
What do you enjoy about working in a Nursing Home?
The fact that we can make a difference, and we can be there for people in need.
What is your favourite thing about Acacia?
It feels like a second home, a place where you make sure everyone is being treated properly and they are happy. We have a really good team, and they all work together to ensure that everyone is being looked after.

What’s your job title?
Home Administrator
How long have you been with the company?
Since May 2022
What sort of duties do you have at work?
Supporting our home manager, Cristian, to ensure the smooth, effective service of the home! Other duties include being involved in looking after the residents' and staff's mental well-being by offering emotional support, friendship and advocacy.
What is your work experience / what are your qualifications in the care industry?
Previously worked for the NHS as 111 Health Advisor & Dental Practice Receptionist, also with a retail background in beauty, management, sales, marketing and training. I went to university and began studying Psychology and Counselling while living with my elderly grandmother and her partner, who had dementia. I have further qualifications in Counselling Skills and management, and I am currently studying Level 3 Health and Social Care. I have previously worked in another nursing home, but I left to join Acacia House as our Activities Coordinator, providing a range of diverse, inclusive, and person-centred activities suited to each and every resident, whether on a group basis or one-to-one. This also involved sourcing and booking Acacia's entertainment from external providers and arranging group outings to exciting places such as local farms, aquariums, coffee shops, and garden centres.
Tell us a little about yourself (hobbies/interests, etc.)
I'm always really pants at these autobiographical descriptions, but I would say something along the lines of "Hello, I'm Emily, easily excitable, passionate, empathetic and a people person. I love animals, especially cats and other small fluffy things, and I also have a daughter called Sasha who is 6 years old. Sasha loves to come to visit Acacia and refers to our residents as "The Grandmas and Grandpas" and enjoys getting involved with the activities, especially the arts and crafts club and our musical madness sessions. She has made some firm friends, and one of the "Grandpas" has taken her under his wing. Hobby-wise, I have a few, but I am usually happy to give anything a chance. But I do love swimming, reading, arts and crafts and chatting with a coffee. I have a keen interest in getting to know people, animals, psychology, and just making people happy, really. I'm not too sure what else to say!
What do you enjoy about working in a Nursing Home?
I love the togetherness between the residents and staff - it is a real team effort here - no day is the same, and it keeps me on my toes! I really treasure the ability to be able to make such a difference in people's lives, especially towards their last weeks, months or years - it is important to me that our residents feel valued, important, loved and respected and that they are enjoying their time here at Acacia.
What is your favourite thing about Acacia?
My favourite thing about Acacia is the friendly, family atmosphere. Everyone is loved and looked after as if they were our own grandparents/parents/siblings. The staff members are warm, approachable and genuine, which makes everyone feel at ease and very welcome - nothing is too much trouble, and everyone is eager to help out when needed.
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