Acacia House is a welcoming nursing home in the charming village of St Michaels, Tenterden, offering a safe, homely, and supportive environment where every resident is treated with kindness, dignity, and respect, just like a valued family member.
The home provides 24-hour residential, nursing, and dementia care for up to 47 residents, delivered by a dedicated team of registered nurses and experienced carers who take time to understand each individual’s life...
Acacia House is a welcoming nursing home in the charming village of St Michaels, Tenterden, offering a safe, homely, and supportive environment where every resident is treated with kindness, dignity, and respect, just like a valued family member.
The home provides 24-hour residential, nursing, and dementia care for up to 47 residents, delivered by a dedicated team of registered nurses and experienced carers who take time to understand each individual’s life story, preferences, and needs. Care is person-centred, supporting independence, comfort, and wellbeing while ensuring residents feel valued, listened to, and secure.
Most bedrooms include en-suite facilities, with residents encouraged to personalise their space with meaningful belongings to create a true sense of home. Many rooms overlook beautiful landscaped gardens and peaceful outdoor areas for relaxation and fresh air.
Daily life at Acacia House is engaging, sociable, and fulfilling. A vibrant activities programme offers entertainment, creative sessions, and meaningful social opportunities, carefully tailored to residents' interests, abilities, and wellbeing.
Nutritious, home-cooked meals are freshly prepared each day, with menus adapted to personal tastes, dietary needs, and cultural preferences.
Family involvement is warmly welcomed, with a strong emphasis on partnership, communication, and maintaining close connections with loved ones.
Award-Winning Care
Excellence in care has been recognised both nationally and internationally. Leadership at the home received the prestigious Global Award for “The Most Outstanding Boutique Care Home Manager in the World in 2025”. The home was also a finalist in the South-East Region of the Great British Care Awards 2025, in the Ancillary Worker category, recognising outstanding dedication across the wider care team.
At Acacia House, residents are not just cared for — they become part of a family.
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Care Provided by Acacia House - Tenterden
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Eating Disorders
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 47 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Acquired Brain Injury (ABI)
Day Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,650
From £1,600
Residential Dementia Care
From £1,650
From £1,600
Nursing Care
From £1,750
From £1,697
Nursing Dementia Care
From £1,700
From £1,700
Contact Acacia House - Tenterden to confirm what's included and get a personalised quote:
Dependent on individual assessment and room size required
The price(s) shown are provided by the care home. Contact Acacia House - Tenterden for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of Acacia House - TenterdenUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 10:00 AM to 5:00 PM)Onsite tours offer a welcoming opportunity to experience the home in person. Tours typically last 30–45 minutes and can accommodate up to 4 participants per visit to ensure a relaxed and personal experience.
The tour includes a guided walk through key areas such as bedrooms, lounges, dining areas, activity spaces, and the gardens.
The aim is to provide a genuine feel for the home’s warm atmosphere, community spirit, and family-like environment.
Remote Tours of Acacia House - TenterdenUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 10:00 AM to 5:00 PM)Remote tours are offered via WhatsApp video call, providing a friendly and personal way to experience the home from wherever families are based. Tours usually last around 10–15 minutes and include a live walk-through of key areas such as bedrooms , lounges, dining spaces, and the gardens.
During the tour, families can expect a relaxed introduction to daily life in the home, the care approach, activities, and mealtimes, as well as the chance to ask questions and meet members of the team.
Acacia House - Tenterden has a Review Score of 9.9 (9.892) out of 10, based on 32 reviews in the last 2 years. Over all time Acacia House - Tenterden has 94 reviews.
Review from C W (Daughter of Resident) published on 1 December 2017 Submitted via Postal Review Card•
Overall Experience
Excellent. The managers were all very helpful and made the process of admitting my mother very calm and orderly.
Excellent. The managers were all very helpful and made the process of admitting my mother very calm and orderly.
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Review from F A (Resident / Service User) published on 30 November 2017 Submitted via Postal Review Card•
Overall Experience
I have been a resident for 5 months. My care has been excellent. I feel cared for physically and emotionally. All my needs are attended to by caring staff. My friends and family cannot believe how well I am now due to the attention I receive. I am fully mobile now where I was not before. I feel...
I have been a resident for 5 months. My care has been excellent. I feel cared for physically and emotionally. All my needs are attended to by caring staff. My friends and family cannot believe how well I am now due to the attention I receive. I am fully mobile now where I was not before. I feel safe, well and happy.
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Review from Beverley L (Daughter of Resident) published on 20 June 2017 Submitted via Website•
Overall Experience
I took the unusual step of moving my Mother from a care home in a nearby town to Acacia House in May 2013. I visited regularly until my Mother's recent death and found the home to be friendly, customer-focussed and extremely caring.
My Mother whilst warm and engaging demonstrated challenging...
I took the unusual step of moving my Mother from a care home in a nearby town to Acacia House in May 2013. I visited regularly until my Mother's recent death and found the home to be friendly, customer-focussed and extremely caring. My Mother whilst warm and engaging demonstrated challenging behaviour and the staff coped admirably and kindly. The Manager leads by example and is responsive and helpful with any concerns. My Father spent the last few days of his life here too. It is an older style house which has a homely and inviting feel. Staff are all aware of the status and needs of individual residents and tailor their responses appropriately.
I recommend it extremely highly from my own family's experiences.
↩Reply from Lisa Turner, Home Manager at Acacia House - Tenterden
Thank you for your kind words. It was a pleasure to look after both your dad and then your mum.
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Review from Madeleine C (Daughter of Resident) published on 23 March 2017 Submitted via Website•
Overall Experience
My father was cared for by the Manager and her team from October 2015 until January 2017. He had vascular dementia, which is a very challenging condition to manage. He was looked after very well and the staff had a good relationship with him. He never showed any signs of fear; in fact, quite the...
My father was cared for by the Manager and her team from October 2015 until January 2017. He had vascular dementia, which is a very challenging condition to manage. He was looked after very well and the staff had a good relationship with him. He never showed any signs of fear; in fact, quite the opposite. He enjoyed the staff popping in and out of his room, giving them cheeky remarks. The staff clearly liked him.
Dad was kept very clean and as well dressed as he would allow, not always cooperating with a choice of clothing, but that's dementia for you. He was also very well fed. If he was going through a "fussy" stage, the chef would often pop down with an alternative meal just to encourage him to eat!
Dad was treated with kindness and dignity. He was safe and secure. My family and I were able to visit him at any time, with no restrictions. When my elderly mother visited, the staff went out of their way to look after her, too.
Dad passed away peacefully on 7th Jan. Acacia House is a home with a heart.
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Review from Richard G (Son of Resident) published on 11 November 2016 Submitted via Postal Review Card•
Overall Experience
My father is very well cared for. Despite having advanced dementia and being immobile, his needs are always met and he is included in as much of the activity and interaction in the home as possible. He is kept presentable, well dressed, clean shaven etc. The staff are caring and always ready to...
My father is very well cared for. Despite having advanced dementia and being immobile, his needs are always met and he is included in as much of the activity and interaction in the home as possible. He is kept presentable, well dressed, clean shaven etc. The staff are caring and always ready to chat to my father with a ready smile, even though he cannot engage in conversation. He appears very happy in the home and I am confident he is being well cared for.
↩Reply from Lisa Turner, Home Manager at Acacia House - Tenterden
Thank you for your kind comments. I will pass these on to the team.
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Review from Mary-Anne S (Daughter of Resident) published on 4 November 2016 Submitted via Postal Review Card•
Overall Experience
The staff are very caring and it is lovely to see them interacting with genuine feelings for the residents. They have endless patience and I have much admiration for them.
The staff are very caring and it is lovely to see them interacting with genuine feelings for the residents. They have endless patience and I have much admiration for them.
↩Reply from Lisa Turner, Home Manager at Acacia House - Tenterden
Thank you for the comments. I will pass them on to the team.
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Review from Audrey M (Wife of Resident) published on 4 November 2016 Submitted via Postal Review Card•
Overall Experience
The nursing care is excellent and the home is warm and comfortable. The food is of the highest standard. Nothing is too much trouble for the staff, they are quick to respond to a need and visitors are made most welcome.
The nursing care is excellent and the home is warm and comfortable. The food is of the highest standard. Nothing is too much trouble for the staff, they are quick to respond to a need and visitors are made most welcome.
↩Reply from Lisa Turner, Home Manager at Acacia House - Tenterden
Thank you for your kind comments. I will pass them back to the team.
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Review from Sandra B (Friend of Resident) published on 4 November 2016 Submitted via Postal Review Card•
Overall Experience
Pretty happy with the home, the cleanliness could have been better. My friend was happy there and seemed well looked after.
Pretty happy with the home, the cleanliness could have been better. My friend was happy there and seemed well looked after.
↩Reply from Lisa Turner, Home Manager at Acacia House - Tenterden
Glad to hear your friend was looked after and happy. Sorry you felt the home could have been cleaner. We are working with the house keeping team to improve this.
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Review from S F (Son of Resident) published on 3 November 2016 Submitted via Postal Review Card•
Overall Experience
Appear to have seen a welcomed and good improvement in the level of activities undertaken keep this up. Promised room improvement of new windows and blinds still not undertaken after 9 months. Still not sure when this will be undertaken.
Heating in the room to erratic radiator valves need to be...
Appear to have seen a welcomed and good improvement in the level of activities undertaken keep this up. Promised room improvement of new windows and blinds still not undertaken after 9 months. Still not sure when this will be undertaken. Heating in the room to erratic radiator valves need to be reviewed.
Carers seem warm and welcoming.
↩Reply from Lisa Turner, Home Manager at Acacia House - Tenterden
Glad you are pleased with activities. Blinds will be replaced very shortly.
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Review from Ann M (Wife of Resident) published on 3 November 2016 Submitted via Postal Review Card•
Overall Experience
My husband is looked after very well and is kept very safe. He is a very fussy eater but they always find him something that he likes. They are always very kind and thoughtful.
My husband is looked after very well and is kept very safe. He is a very fussy eater but they always find him something that he likes. They are always very kind and thoughtful.
↩Reply from Lisa Turner, Home Manager at Acacia House - Tenterden
Thank you for your kind comments. Will pass this on the team.
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Review from Christine N (Daughter of Resident) published on 31 October 2016 Submitted via Postal Review Card•
Overall Experience
Very attentive care. Few teething problems when dad first became a resident with the cleanliness of the floor. The floor was changed from carpet to laminate which was an improvement. Staff are always helpful and caring. Staff were excellent in supporting dad in his recent bereavement.
Very attentive care. Few teething problems when dad first became a resident with the cleanliness of the floor. The floor was changed from carpet to laminate which was an improvement. Staff are always helpful and caring. Staff were excellent in supporting dad in his recent bereavement.
↩Reply from Lisa Turner, Home Manager at Acacia House - Tenterden
Thank you for your comments about how kind the staff are. Glad you are pleased with the new flooring.
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Review from Paul H (Friend of Resident) published on 31 October 2016 Submitted via Postal Review Card•
Overall Experience
Friendly happy home.
Friendly happy home.
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Review from Marilyn S (Wife of Resident) published on 30 June 2016 Submitted via Postal Review Card•
Overall Experience
As soon as my husband was admitted to the nursing home, the whole team went out of their way to make my husband as comfortable as possible. Also looked after us very well.
As soon as my husband was admitted to the nursing home, the whole team went out of their way to make my husband as comfortable as possible. Also looked after us very well.
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Review from Marjorie F (Resident / Service User) published on 7 April 2016 Submitted via Postal Review Card•
Overall Experience
All very kind and friendly. Freedom to do what I want.
All very kind and friendly. Freedom to do what I want.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 September 2017
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
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News (0) & Events (0)
News
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Upcoming Events
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Meet the Team (2)
Cristian TarusJob Title Home ManagerJoined 2022
What is your job title?
I am the Registered Home Manager
How long have you been with the company?
I have been working for Abode Care Homes since...
What is your job title?
I am the Registered Home Manager
How long have you been with the company?
I have been working for Abode Care Homes since November 2015
What sort of duties do you have at work?
Day-to-day managing of the home, ensuring that the highest quality of care is being offered to everyone as well as making sure that my residents and staff are happy.
What is your work experience/what are your qualifications in the care industry?
I started as a carer here in 2015, before qualifying for my UK PIN in 2016. I was then working as a nurse on both day and night shifts. I was then promoted to the position of Deputy Manager and lastly to that of Home Manager.
Tell us a little about yourself.
I like peace and quiet, watching films, cycling, playing football, going on long walks and exploring the world.
What do you enjoy about working in a Nursing Home?
The fact that we can make a difference, and we can be there for people in need.
What is your favourite thing about Acacia?
It feels like a second home, a place where you make sure everyone is being treated properly and they are happy. We have a really good team, and they all work together to ensure that everyone is being looked after.
Emily Job Title Home AdministratorJoined 2022
What’s your job title?
Home Administrator
How long have you been with the company?
Since May 2022
What sort of duties do you have at...
What’s your job title?
Home Administrator
How long have you been with the company?
Since May 2022
What sort of duties do you have at work?
Supporting our home manager, Cristian, to ensure the smooth, effective service of the home! Other duties include being involved in looking after the residents' and staff's mental well-being by offering emotional support, friendship and advocacy.
What is your work experience / what are your qualifications in the care industry?
Previously worked for the NHS as 111 Health Advisor & Dental Practice Receptionist, also with a retail background in beauty, management, sales, marketing and training. I went to university and began studying Psychology and Counselling while living with my elderly grandmother and her partner, who had dementia. I have further qualifications in Counselling Skills and management, and I am currently studying Level 3 Health and Social Care. I have previously worked in another nursing home, but I left to join Acacia House as our Activities Coordinator, providing a range of diverse, inclusive, and person-centred activities suited to each and every resident, whether on a group basis or one-to-one. This also involved sourcing and booking Acacia's entertainment from external providers and arranging group outings to exciting places such as local farms, aquariums, coffee shops, and garden centres.
Tell us a little about yourself (hobbies/interests, etc.)
I'm always really pants at these autobiographical descriptions, but I would say something along the lines of "Hello, I'm Emily, easily excitable, passionate, empathetic and a people person. I love animals, especially cats and other small fluffy things, and I also have a daughter called Sasha who is 6 years old. Sasha loves to come to visit Acacia and refers to our residents as "The Grandmas and Grandpas" and enjoys getting involved with the activities, especially the arts and crafts club and our musical madness sessions. She has made some firm friends, and one of the "Grandpas" has taken her under his wing. Hobby-wise, I have a few, but I am usually happy to give anything a chance. But I do love swimming, reading, arts and crafts and chatting with a coffee. I have a keen interest in getting to know people, animals, psychology, and just making people happy, really. I'm not too sure what else to say!
What do you enjoy about working in a Nursing Home?
I love the togetherness between the residents and staff - it is a real team effort here - no day is the same, and it keeps me on my toes! I really treasure the ability to be able to make such a difference in people's lives, especially towards their last weeks, months or years - it is important to me that our residents feel valued, important, loved and respected and that they are enjoying their time here at Acacia.
What is your favourite thing about Acacia?
My favourite thing about Acacia is the friendly, family atmosphere. Everyone is loved and looked after as if they were our own grandparents/parents/siblings. The staff members are warm, approachable and genuine, which makes everyone feel at ease and very welcome - nothing is too much trouble, and everyone is eager to help out when needed.
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