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Acacia House - Tenterden

Ashford Road, St Michaels, Tenterden, Kent TN30 6QA
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Acacia House - Tenterden, Tenterden
Acacia House - Tenterden, Tenterden
Acacia House - Tenterden, Tenterden

Acacia House is a welcoming nursing home in the charming village of St Michaels, Tenterden, offering a safe, homely, and supportive environment where every resident is treated with kindness, dignity, and respect, just like a valued family member.

The home provides 24-hour residential, nursing, and dementia care for up to 47 residents, delivered by a dedicated team of registered nurses and experienced carers who take time to understand each individual’s life...  

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Care Provided by Acacia House - Tenterden

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650From £1,600
Residential Dementia CareFrom £1,650From £1,600
Nursing CareFrom £1,750From £1,697
Nursing Dementia CareFrom £1,700From £1,700

Dependent on individual assessment and room size required

Contact Acacia House - Tenterden to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Cristian Tarus (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Please call ahead before visiting so that the flow of people into the home can be managed.

Parking

  • Onsite parking

Acacia House - Tenterden Reviews (91)

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9.8

Acacia House - Tenterden has a Review Score of 9.8 (9.845) out of 10, based on 32 reviews in the last 2 years. Over all time Acacia House - Tenterden has 91 reviews.

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Showing 91 reviews matching selected criteria
Review from Madeleine C (Daughter of Resident) published on 23 March 2017 Submitted via Website
Overall Experience

My father was cared for by the Manager and her team from October 2015 until January 2017. He had vascular dementia, which is a very challenging condition to manage. He was looked after very well and the staff had a good relationship with him. He never showed any signs of fear; in fact, quite the opposite. He enjoyed the staff popping in and out of his room, giving them cheeky remarks. The staff clearly liked him.

Dad was kept very clean and as well dressed as he would allow, not always cooperating with a choice of clothing, but that's dementia for you. He was also very well fed. If he was going through a "fussy" stage, the chef would often pop down with an alternative meal just to encourage him to eat!

Dad was treated with kindness and dignity. He was safe and secure. My family and I were able to visit him at any time, with no restrictions. When my elderly mother visited, the staff went out of their way to look after her, too.

Dad passed away peacefully on 7th Jan. Acacia House is a home with a heart.

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Review from Richard G (Son of Resident) published on 11 November 2016 Submitted via Review Postal Card
Overall Experience

My father is very well cared for. Despite having advanced dementia and being immobile, his needs are always met and he is included in as much of the activity and interaction in the home as possible. He is kept presentable, well dressed, clean shaven etc. The staff are caring and always ready to chat to my father with a ready smile, even though he cannot engage in conversation. He appears very happy in the home and I am confident he is being well cared for.

Reply from Lisa Turner, Home Manager at Acacia House - Tenterden

Thank you for your kind comments. I will pass these on to the team.

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Review from Mary-Anne S (Daughter of Resident) published on 4 November 2016 Submitted via Review Postal Card
Overall Experience

The staff are very caring and it is lovely to see them interacting with genuine feelings for the residents. They have endless patience and I have much admiration for them.

Reply from Lisa Turner, Home Manager at Acacia House - Tenterden

Thank you for the comments. I will pass them on to the team.

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Review from Audrey M (Wife of Resident) published on 4 November 2016 Submitted via Review Postal Card
Overall Experience

The nursing care is excellent and the home is warm and comfortable. The food is of the highest standard. Nothing is too much trouble for the staff, they are quick to respond to a need and visitors are made most welcome.

Reply from Lisa Turner, Home Manager at Acacia House - Tenterden

Thank you for your kind comments. I will pass them back to the team.

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Review from Sandra B (Friend of Resident) published on 4 November 2016 Submitted via Review Postal Card
Overall Experience

Pretty happy with the home, the cleanliness could have been better. My friend was happy there and seemed well looked after.

Reply from Lisa Turner, Home Manager at Acacia House - Tenterden

Glad to hear your friend was looked after and happy. Sorry you felt the home could have been cleaner. We are working with the house keeping team to improve this.

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Review from S F (Son of Resident) published on 3 November 2016 Submitted via Review Postal Card
Overall Experience
Appear to have seen a welcomed and good improvement in the level of activities undertaken keep this up.
Promised room improvement of new windows and blinds still not undertaken after 9 months.
Still not sure when this will be undertaken.
Heating in the room to erratic radiator valves need to be reviewed.

Carers seem warm and welcoming.

Reply from Lisa Turner, Home Manager at Acacia House - Tenterden

Glad you are pleased with activities. Blinds will be replaced very shortly.

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Review from Ann M (Wife of Resident) published on 3 November 2016 Submitted via Review Postal Card
Overall Experience

My husband is looked after very well and is kept very safe. He is a very fussy eater but they always find him something that he likes. They are always very kind and thoughtful.

Reply from Lisa Turner, Home Manager at Acacia House - Tenterden

Thank you for your kind comments. Will pass this on the team.

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Review from Christine N (Daughter of Resident) published on 31 October 2016 Submitted via Review Postal Card
Overall Experience

Very attentive care. Few teething problems when dad first became a resident with the cleanliness of the floor. The floor was changed from carpet to laminate which was an improvement. Staff are always helpful and caring. Staff were excellent in supporting dad in his recent bereavement.

Reply from Lisa Turner, Home Manager at Acacia House - Tenterden

Thank you for your comments about how kind the staff are. Glad you are pleased with the new flooring.

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Review from Paul H (Friend of Resident) published on 31 October 2016 Submitted via Review Postal Card
Overall Experience

Friendly happy home.

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Review from Marilyn S (Wife of Resident) published on 30 June 2016 Submitted via Review Postal Card
Overall Experience

As soon as my husband was admitted to the nursing home, the whole team went out of their way to make my husband as comfortable as possible. Also looked after us very well.

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Review from Marjorie F (Resident / Service User) published on 7 April 2016 Submitted via Review Postal Card
Overall Experience

All very kind and friendly. Freedom to do what I want.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 September 2017
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (4)

Accreditations

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Meet the Team (2)

Cristian Tarus
Cristian TarusJob Title Home ManagerJoined 2022

What is your job title?

I am the Registered Home Manager

How long have you been with the company?

I have been working for Abode Care Homes since November 2015

What sort of duties do you have at work?

Day-to-day managing of the home, ensuring that the highest quality of care is being offered to everyone as well as making sure that my residents and staff are happy.

What is your work experience/what are your qualifications in the care industry?

I started as a carer here in 2015, before qualifying for my UK PIN in 2016. I was then working as a nurse on both day and night shifts. I was then promoted to the position of Deputy Manager and lastly to that of Home Manager.

Tell us a little about yourself.

I like peace and quiet, watching films, cycling, playing football, going on long walks and exploring the world.

What do you enjoy about working in a Nursing Home?

The fact that we can make a difference, and we can be there for people in need.

What is your favourite thing about Acacia?

It feels like a second home, a place where you make sure everyone is being treated properly and they are happy. We have a really good team, and they all work together to ensure that everyone is being looked after.

Emily
Emily Job Title Home AdministratorJoined 2022

What’s your job title?

Home Administrator

How long have you been with the company?

Since May 2022

What sort of duties do you have at work?

Supporting our home manager, Cristian, to ensure the smooth, effective service of the home! Other duties include being involved in looking after the residents' and staff's mental well-being by offering emotional support, friendship and advocacy.

What is your work experience / what are your qualifications in the care industry?

Previously worked for the NHS as 111 Health Advisor & Dental Practice Receptionist, also with a retail background in beauty, management, sales, marketing and training. I went to university and began studying Psychology and Counselling while living with my elderly grandmother and her partner, who had dementia. I have further qualifications in Counselling Skills and management, and I am currently studying Level 3 Health and Social Care. I have previously worked in another nursing home, but I left to join Acacia House as our Activities Coordinator, providing a range of diverse, inclusive, and person-centred activities suited to each and every resident, whether on a group basis or one-to-one. This also involved sourcing and booking Acacia's entertainment from external providers and arranging group outings to exciting places such as local farms, aquariums, coffee shops, and garden centres.

Tell us a little about yourself (hobbies/interests, etc.)

I'm always really pants at these autobiographical descriptions, but I would say something along the lines of "Hello, I'm Emily, easily excitable, passionate, empathetic and a people person. I love animals, especially cats and other small fluffy things, and I also have a daughter called Sasha who is 6 years old. Sasha loves to come to visit Acacia and refers to our residents as "The Grandmas and Grandpas" and enjoys getting involved with the activities, especially the arts and crafts club and our musical madness sessions. She has made some firm friends, and one of the "Grandpas" has taken her under his wing. Hobby-wise, I have a few, but I am usually happy to give anything a chance. But I do love swimming, reading, arts and crafts and chatting with a coffee. I have a keen interest in getting to know people, animals, psychology, and just making people happy, really. I'm not too sure what else to say!

What do you enjoy about working in a Nursing Home?

I love the togetherness between the residents and staff - it is a real team effort here - no day is the same, and it keeps me on my toes! I really treasure the ability to be able to make such a difference in people's lives, especially towards their last weeks, months or years - it is important to me that our residents feel valued, important, loved and respected and that they are enjoying their time here at Acacia.

What is your favourite thing about Acacia?

My favourite thing about Acacia is the friendly, family atmosphere. Everyone is loved and looked after as if they were our own grandparents/parents/siblings. The staff members are warm, approachable and genuine, which makes everyone feel at ease and very welcome - nothing is too much trouble, and everyone is eager to help out when needed.

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