






Acacia House is a welcoming nursing home in the charming village of St Michaels, Tenterden, offering a safe, homely, and supportive environment where every resident is treated with kindness, dignity, and respect, just like a valued family member.
The home provides 24-hour residential, nursing, and dementia care for up to 47 residents, delivered by a dedicated team of registered nurses and experienced carers who take time to understand each individual’s life...
Care Provided by Acacia House - Tenterden
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Dependent on individual assessment and room size required
The price(s) shown are provided by the care home. Contact Acacia House - Tenterden for full pricing details and T&Cs.
Contact Acacia House - Tenterden to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Abode Care Homes
- Private Owned
Person in charge
- Cristian Tarus (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Please call ahead before visiting so that the flow of people into the home can be managed.
Parking
- Onsite parking
Acacia House - Tenterden Reviews (91)
Acacia House - Tenterden has a Review Score of 9.8 (9.845) out of 10, based on 32 reviews in the last 2 years.
Over all time Acacia House - Tenterden has 91 reviews.
My mother spent 2 weeks at Acacia House for respite. They couldnt have done more for her and us. Very kind, professional and attentive team. Cleanliness and health and safety spot on. I visited twice per day for 2 weeks and always witnessed first class care for my mother and other residents. It's homely and has a great atmosphere due to the wonderful care team. Always plenty of team members on hand. Always there to answer queries and provide support for us as a family.
Thank you so much for your kind words. We're glad your mother felt comfortable and well cared for during her stay here. It means a lot to know our team's support made a difference to both her and your family.
I have chosen February as a month to review, but really this is for all of the past months because what the incredible staff do is consistent and give 100% to all the residents in Acacia House. every day. This has not changed since my mother came to stay in February 2023. In that time, my mother has been cared for in a kind and compassionate way . All the staff , from the managers , to the nurses, to the kitchen staff and caregivers are genuinely beautiful humans giving of themselves to help the residents on their journey. Thank you so much.
Thank you for your heartfelt review. It means so much to our team to know that our care and dedication make a difference. We are honoured to support your mother on her journey and will continue to provide the compassionate care she deserves. Your kind words and trust truly inspire us.
My mother has been a resident at Acacia House for the past year. During that time it has become apparent that my wife and I now have an extended family which we are so grateful for. From the management, nurses, carers, general staff including cooks, laundry maintenance to cleaning staff and gardener. I have nothing but praise for them all. My mother is generally in her room but am aware that one to one activities are maintained. A huge plus for my mother, would recommend Acacia House to all.
Thank you so much for your kind words and recommendation. We are truly grateful to have your mother as part of our family at Acacia House . Our team takes great pride in providing compassionate care, and it's heart-warming to hear that you feel like part of our extended family. Your appreciation...
My brother and I are very happy with the care our mum receives. She has been at Acacia for two years. The staff are very caring, respectful and attentive. We are kept up to date with any changes in Mum's condition and our wishes are respected. Management is very kind and approachable and I believe the home to be well run. The food has improved over the two years and Mum is offered a balanced diet that is tailored to her needs. We're very happy with Acacia House.
Thank you so much for your kind words. We're delighted to hear that you and your brother are happy with the care your mum receives at Acacia House. Our team is dedicated to providing compassionate and respectful care, and it's wonderful to know that this has made a positive impact. We truly...
My sister always looks well cared for and comfortable, her room is also clean and her personal possessions are treated with respect.
I cannot speak highly enough of Acacia House.
Thank you so much for your wonderful feedback. It truly means a lot to us to hear that you feel welcome from the moment you arrive and that our team is providing the care and attention your sister deserves. Your kind words are a great encouragement to our staff, and we sincerely appreciate you taking the time to share them. Thank you for your support.
My friend has been a resident at Acacia House for 17 months following a spell in hospital due to deteriorating health. From the time he arrived he has received excellent care from the dedicated and professional on site team. Although he remains in poor health he has improved greatly since his arrival which I feel is thanks to the care he receives. When I visit, there is always a homely feel to the property, helped by a warm welcome from the staff (along with a cup of coffee). Nothing is too much trouble when it comes to my friends care or in making me feel welcome when I visit. I am happy to recommend Acacia House to anyone in need of a Nursing Home that has a family feel and provides excellent care for its residents.
Thank you so much for your kind words and thoughtful review. We are delighted to hear that your friend has experienced such great care and improvement since joining us at Acacia House. Our team is dedicated to creating a warm, welcoming, and homely environment for both our residents and their loved...
Acacia House are brilliant. Dad is end of life and has quite complex physical and mental health needs. They are making his final months dignified and less stressful for all of us. Their communication is brilliant, the care is brilliant, the medial support is brilliant. I really couldn't ask for more for Dad at this time.
Thank you so much for your kind words. It means a lot to us to know that we made a positive difference for your dad and your family during his time at Acacia House. Our team is truly dedicated to providing compassionate, dignified care, and your feedback reinforces why we do what we do. Thank you for taking the time to leave such a thoughtful review - we truly appreciate it.
Fantastic- best by far for the standard of care, efficiency and staffing levels. Great communication, nothing ever too much trouble. Cannot fault in any way whatsoever. I regularly visit care homes in my profession and there are very few that even come close to this one. Thank you, Acacia!
Thank you so much for your wonderful feedback! We're thrilled to hear that our commitment to high standards, communication and attentive care stands out to you. It means a lot to our team to know that our efforts make a positive difference, especially from someone with your experience. We're...
Mum always says she enjoys the food that's given to her. Thank you.
Thank you for your kind words. We're glad to hear that you feel well cared for during your visits and that your mum enjoys the food. I'll pass on your lovely feedback to the team - it will mean a lot to them! If there's anything more we can do, please let us know.
My Dad has been in Acacia for about a year, he really likes it as it has a homely feel. He was in a different care home previously which he didn't take to. But he does like this one. That gives me comfort and reassurance. From my perspective the staff are always welcoming, there is always a healthy proportion of staff and there are activities daily where participation is optional. There was a recent excursion to a war memorial venue near Folkestone which Dad attended and enjoyed. The staff are good at keeping in touch when decisions need to be made and can't be more helpful and accommodating.
Thank you so much for sharing your thoughts about your Dad's time at Acacia House. We're truly grateful that he feels at home here, and it's wonderful to know that he enjoys the environment and activities, including the recent trip to the war memorial. Hearing that Acacia has given you comfort and...
This home is just so amazing. My mum is being cared for by this home and from staff to management they are all incredible. The level of care given to my mum, who is suffering from Alzheimer's, so can be difficult, never falters and they are always there to tend to my mum's needs. My family and I have total peace of mind knowing that she is safe and cared for.
Thank you so much for your kind words. We are truly honoured to care for your mum and it means the world to us that you and your family feel at peace knowing she's in good hands. Our team is dedicated to providing the best possible care, especially for residents like your mum, and we are grateful...
Her room is charming and equipped with everything to make her comfortable and she is enjoying the food and her appetite has increased.
Without exception, every member of staff we have encountered has been kind, caring, extremely professional and helpful and I commend them highly.
She will be moving back to the area she has always lived in and I just wish we could pick up Acacia House and put it down there.
Thank you all for looking after her.
On behalf of the team at Acacia, I would like to extend our heartfelt gratitude for the time and effort you kindly took to review us. It is an absolute pleasure having your aunt here and we are delighted that she settled in so well and has found her appetite again - we've found that good food...
My sister, who is 88 years of age and has a very serious medical condition, has been happily settled at Acacia House since mid-February 2024. She has been shown great kindness and understanding from both the carers and the nurses and I would never have imagined that she would have been so happy and comfortable in a nursing home. She now does not want to be anywhere else. The happy atmosphere at Acacia House is apparent as soon as one enters the building and I must say that credit should be given to the manager who, one gets the impression, is liked and greatly respected by the staff in equal measure. This is not an easy balance to maintain when running such an operation.
Thank you for sharing your sister's experience at Acacia House. It's wonderful to hear she's so happy and well cared for. The kindness of the staff and the positive atmosphere clearly make a big difference, and it's great to see our team recognised for their dedication.
During my visit, I noticed that the atmosphere was calm and welcoming and that everyone was well looked after. Staff were going above and beyond to make us and my Grandad comfortable. A member of staff who was tending to the garden even offered to bring a table and chairs outside for us, so that my Grandad could sit comfortably.
Overall, we are very happy with the care my Grandad is receiving, he seems happy and settled.
Thank you so much for your kind words. We're thrilled to hear that you had a positive experience during your visit and that your Grandad is happy and settled. Our team works hard to create a welcoming and comfortable environment, and it's wonderful to know that the little touches, like bringing a...
The staff at Acacia House provide amazing care and support for my grandma who has been a resident for almost a year. They have fantastic standards across the board, from cleanliness to in-house entertainment, quality of care and hosting for visitors. We are always welcomed with the warmest reception and they are very attentive throughout our visit. My grandma has fully settled and is very happy with her new set-up and the friends she has around her.
The staff really can't do enough for you, and the events they put on are so well organised with amazing setups - the summer Wild West party was a great representation of the lengths they go to make such an effort for their residents and family. Cannot speak highly enough of this place. Thank you to all who provided the reassurance that my grandma is so well looked after and thought of.
Thank you so much for your wonderful feedback! We are thrilled to hear that your grandma is happy and settled at Acacia House, and it's great to know that our team's efforts to provide exceptional care and memorable experiences are making a positive impact. We're delighted that you enjoyed the Wild...
Mum always received loving and respectful care throughout her two years at Acacia. When she passed in August the staff were excellent. Taking care of Mum, and me. I am so grateful for all everyone did for her.
Thank you so much for your kind review. It was our privilege to care for your mother, and we're glad we could provide the support she needed. Your trust means the world to us, and we're grateful for the opportunity to be there for you and your mother.
Good morning I cannot thank all the staff for the care they give to my friend it's outstanding he was first placed at Acacia House from hospital to give me respite and time to find a permanent placement, after a couple of weeks off my friend being at Acacia House we were all so pleased with his progress happiness well-being we made arrangements for him to stay permanently, it was a difficult decision but it was the best one all the staff I think a lot of they are all kind look after my friend so well I will always be grateful.
Thank you very much for your review. We are working together with our residents and family members in order to ensure that everyone is safe and happy in a friendly environment. It is our pleasure to look after your friend as he is brightening our days with his positive attitude.
Extremely coordinated care home.
Pleasant atmosphere.
Wholesome food.
Needs catered for.
Thank you for taking the time to review our home, it was an absolute joy having your husband stay with us and we are always here for you if needs be.
Great security and attentive of patients and visitors. Very good interaction with patient's activities.
Thank you very much for your feedback. We are trying our best to make everyone feel as part of our family and ensure that everyone's safety and well-being is maintained.
Our lovely Dad has been at Acacia House since 2020 and we can’t fault the care that he has been given. The staff are so attentive and kind and have really taken the time to get to know our dad’s personality. Their kindness shines through and we are so grateful to know that he is in such great hands. There have been many changes since he came and the home continues to strive to be the best it can be and is continually assessing and improving. We have absolute confidence that our dad is in the best place in such difficult circumstances.
Thank you very much for your kind words. Acacia House's goal is to ensure that the quality of our service is maintained and that we are continuously working hard, embracing new ideas and changes that would help us get better and better. As we always do, all feedback received will be shared during our staff meetings, so again, thank you very much for taking the time to leave a review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 September 2017Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Acacia House - Tenterden.
There are no upcoming events for Acacia House - Tenterden.
Awards / Recognitions (4)
- 04 Dec 2025Recipient: Acacia House - Tenterden
- 14 Nov 2025Recipient: Acacia House - Tenterden
- 15 Nov 2019Recipient: Acacia House - Tenterden
Accreditations
There are no accreditations posted yet for Acacia House - Tenterden.
Meet the Team (2)

What is your job title?
I am the Registered Home Manager
How long have you been with the company?
I have been working for Abode Care Homes since November 2015
What sort of duties do you have at work?
Day-to-day managing of the home, ensuring that the highest quality of care is being offered to everyone as well as making sure that my residents and staff are happy.
What is your work experience/what are your qualifications in the care industry?
I started as a carer here in 2015, before qualifying for my UK PIN in 2016. I was then working as a nurse on both day and night shifts. I was then promoted to the position of Deputy Manager and lastly to that of Home Manager.
Tell us a little about yourself.
I like peace and quiet, watching films, cycling, playing football, going on long walks and exploring the world.
What do you enjoy about working in a Nursing Home?
The fact that we can make a difference, and we can be there for people in need.
What is your favourite thing about Acacia?
It feels like a second home, a place where you make sure everyone is being treated properly and they are happy. We have a really good team, and they all work together to ensure that everyone is being looked after.

What’s your job title?
Home Administrator
How long have you been with the company?
Since May 2022
What sort of duties do you have at work?
Supporting our home manager, Cristian, to ensure the smooth, effective service of the home! Other duties include being involved in looking after the residents' and staff's mental well-being by offering emotional support, friendship and advocacy.
What is your work experience / what are your qualifications in the care industry?
Previously worked for the NHS as 111 Health Advisor & Dental Practice Receptionist, also with a retail background in beauty, management, sales, marketing and training. I went to university and began studying Psychology and Counselling while living with my elderly grandmother and her partner, who had dementia. I have further qualifications in Counselling Skills and management, and I am currently studying Level 3 Health and Social Care. I have previously worked in another nursing home, but I left to join Acacia House as our Activities Coordinator, providing a range of diverse, inclusive, and person-centred activities suited to each and every resident, whether on a group basis or one-to-one. This also involved sourcing and booking Acacia's entertainment from external providers and arranging group outings to exciting places such as local farms, aquariums, coffee shops, and garden centres.
Tell us a little about yourself (hobbies/interests, etc.)
I'm always really pants at these autobiographical descriptions, but I would say something along the lines of "Hello, I'm Emily, easily excitable, passionate, empathetic and a people person. I love animals, especially cats and other small fluffy things, and I also have a daughter called Sasha who is 6 years old. Sasha loves to come to visit Acacia and refers to our residents as "The Grandmas and Grandpas" and enjoys getting involved with the activities, especially the arts and crafts club and our musical madness sessions. She has made some firm friends, and one of the "Grandpas" has taken her under his wing. Hobby-wise, I have a few, but I am usually happy to give anything a chance. But I do love swimming, reading, arts and crafts and chatting with a coffee. I have a keen interest in getting to know people, animals, psychology, and just making people happy, really. I'm not too sure what else to say!
What do you enjoy about working in a Nursing Home?
I love the togetherness between the residents and staff - it is a real team effort here - no day is the same, and it keeps me on my toes! I really treasure the ability to be able to make such a difference in people's lives, especially towards their last weeks, months or years - it is important to me that our residents feel valued, important, loved and respected and that they are enjoying their time here at Acacia.
What is your favourite thing about Acacia?
My favourite thing about Acacia is the friendly, family atmosphere. Everyone is loved and looked after as if they were our own grandparents/parents/siblings. The staff members are warm, approachable and genuine, which makes everyone feel at ease and very welcome - nothing is too much trouble, and everyone is eager to help out when needed.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acacia House - Tenterden to verify any information. View our terms and conditions. Acacia House - Tenterden has an Enhanced Service -more info.