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2 Grange Gardens, Blackwater Road, Eastbourne, BN20 7DE
View full details of Eastbourne GrangeLatest Reviews for Eastbourne Grange
07 July 2026
Really happy with care my mother is receiving. All staff are always caring and very friendly. My mother is really happy. Shes always clean, and the care she is receiving is always of a very high standard. The care home is always clean, smells fresh. The staff always work hard to include the
residents with activities and keep them active.
07 July 2026
My friend Thistle has been in this lovely home for almost a year now. I remember how kind the staff were helping to move her in as I helped my friend Thistle's daughter Nancy (who doesn't have a car therefore made moving very difficult) with all her things. We are always offered a drink & help with
anything when we visit & staff are always kind caring friendly & professional. They adapt food catering for individual preferences & accept recipes & homemade food I bring in to entice Thistle to eat. They listen actively, take on board ideas & adapt their practise & provision according to helpful suggestions. They take onboard advice & act upon it swiftly which my friends appreciate.
When I visited today, my friend was in her third & by far the best room ever! Lovely light spacious & they are even adapting the bathroom making it into a wet room to help with accessibility following a fall & replacement hip operation. This home & it's most precious resource, the staff, are excellent!
07 July 2026
My mum's been at Eastbourne Grange now for 4 1/2 years and right from day 1 the staff and management have been so supportive & open. Mum has been so happy there and I now she is loved & looked after like a member of the family. In fact I had a conversation with a longstanding member of staff who
said exactly that. The residents are treated like their own aunt or uncle. It's a very friendly atmosphere and you can feel the fun waiting to burst out when their lovely environment helpers burn up. We were very lucky to find teh place and although its relatively small its always busy. Love you all.
07 July 2026
Since being admitted in 2023, my partner, who has vascular dementia, has been extremely well cared for. Eastbourne Grange is small enough to be homely & the level of care, patience of staff & delicious home-cooked food exceptional. My own health has improved knowing he is in such good hands.
07 July 2026
Very good.
02 July 2026
Very good staff & facilities they do a lot with all residents cant fault the staff for anything great place to be at.
02 July 2026
My mother in law is very well looked after and feels at home here. The staff are kind, helpful and friendly. They care for each resident, nothing is too much trouble. communication between the staff and us is brilliant. There's a lovely garden to enjoy and many activities to get involved with.
There's no agency staff, so the staff and residents know each other, which puts my mother in law at ease. The rooms are very nice, the whole home is clean.
02 July 2026
I'm always welcomed by name which makes me feel part of the family at Eastbourne Grange. Mum is always well cared for. They ensure she is clean, presentable and nicely groomed. All of the staff are friendly and know mum well. The care home is kept clean, tidy and smelling nice.
30 June 2026
Eastbourne Grange Care Home is an exceptional place. My mum loves it, she feels safe and happy. The management and staff deal with everything promptly and efficiently. They are all the most caring and kind staff and management. They provide activities and entertainment all the time, and my mum is
thriving, she is never bored. Highly recommend for anyone needing care and happiness.
30 June 2026
I love this home, all staff and management are really, really lovely and helpful. Our relative is password-protected, which we have to give every time, otherwise we can't get in. Great service, staff amazing.
30 June 2026
The home is lovely, and the staff are amazing, so friendly and helpful. The staff have a great relationship with the residents. We couldn't be happier with this home.
30 June 2026
The staff take very good care of me and are always there when I ring. I don't remember, but I understand that they took extra special care of me after my fall. They take great care to provide meals that I like, taking into account my allergies, and I generally enjoy my food. We now have something
going on every day, and I particularly enjoy quiz sessions, exercises and entertainment. The management always do their best to make sure I'm safe and comfortable, as do the staff.
22 June 2026
My Mother went into this home on the 7th November 2025 in room 19 from day one the Manager said there were activities she lied activities did not start until April 2026 on Bank holiday Monday the 25th May 2026 my Mother sustained head and arm injuries and the senior carer did not inform us till 1pm
that day and nobody saw anything before hand in relation how my Mother sustained the injuries! I replied have you called 111 or 999 to inform them to get my Mother checked over, he replied did you want me to do that?? So I instructed him to do this immediately then asked have you called Adult Social Care Mental health? he replied would you like me to call them I responded and said Yes definitely without question I called 111 at 14.11 and he had not informed them I called the home back at 15.13 and the 111 team advisor told me to call 999 and called them at 15.22 they advised an Ambulance had been allocated and it was on its way, looking back on the CQC Regarding this home quite shocking!
22 June 2026
My mother went into this home on 7th November 2025 room 19 from day one the manager said there were activities she lied. Activities did not start until April 2026. On bank holiday Monday 25th may 2026 my mother sustained head and arm injuries and the senior carer did not ring us until 1pm and said
no one saw anything before hand . I replied have you rung 111 and have you rung adult social care mental health he replied would you like me to ring them l replied yes but if someone as had a server injuries you think they would ring 999 . Looking back on cqc reports for this home there was another incident back in 2022 with a head injury. We have now moved my mother to a dementia home but this knock on the head as brought mum's dementia on faster. We have reported this to the police. Plus one day when we were there the senior carer forgot to give mum her medication in the window at least he did apologise but this should not have happened in the first place .
23 April 2026
A really well led home through the deputy manager and her team of staff. When our dad needed more help than we could give him, Eastbourne Grange became his home from home for 2 1/2 years until he needed specialist lifting equipment and more nursing care elsewhere. I cannot fault the team who were
happy, attentive to dad's changing needs, kind, caring and highly professional. We were always kept well informed. A home to be proud of.
23 February 2026
Eastbourne Grange is very professionally run. I found it to be welcoming, friendly and incredibly homely. Dad spent 3 years here. The respect, care, patience and understanding was second to none. Dad was encouraged to play his guitar and sing (his passion) until he became unable to do so. The
continuity of the staff was invaluable in building trust, recognition and stability. Well done and thank you to everyone involved in providing exceptional care. You are 'simply the best'!
20 August 2025
Management and staff are welcoming, friendly and caring. They are always ready to listen and have gone out of their way to accommodate Mum's dietary likes and dislikes in particular and to keep us informed of Mum's bath days and upcoming activities, as Mum gets anxious if she doesn't know what is
happening. Mum is very happy there. They were absolutely marvellous in helping her to move to a larger room recently. Staff work extremely hard and are very respectful in allowing Mum the independence that she needs. Mum looks forward to the activities and hopes there will be more in the future. Managing residents with dementia is very challenging but staff remain cheerful and there is a lovely family atmosphere in the home.
08 August 2025
From start to finish: the staff are always very friendly and professional. His room is always clean and tidy, and he is extremely happy here and very well cared for. I've been visiting for at least 2 years, and honestly, when the time comes, I'd come and stay here rather than anywhere else! I used
to work as a weekend carer for 17 years and have worked in many care homes. This is the best!
23 August 2024
My overall experince of the staff of Eastbourne Grange was very positive. All of them had wonderful empathy and compassion for the inmates. I could not fault them.
02 November 2023
A lovely rest home. Friendly staff, the residents are always looking clean and happy and they are well looked after. My mum loves the activities, there’s always a staff member to help the residents. The rest home is nice and clean, and residents' clothes are always cleaned. The room is nice, and
clean and has plenty of room.
Latest Reviews for Eastbourne Grange
07 July 2026
Really happy with care my mother is receiving. All staff are always caring and very friendly. My mother is really happy. Shes always clean, and the care she is receiving is always of a very high standard. The care home is always clean, smells fresh. The staff always work hard to include the
residents with activities and keep them active.
07 July 2026
My friend Thistle has been in this lovely home for almost a year now. I remember how kind the staff were helping to move her in as I helped my friend Thistle's daughter Nancy (who doesn't have a car therefore made moving very difficult) with all her things. We are always offered a drink & help with
anything when we visit & staff are always kind caring friendly & professional. They adapt food catering for individual preferences & accept recipes & homemade food I bring in to entice Thistle to eat. They listen actively, take on board ideas & adapt their practise & provision according to helpful suggestions. They take onboard advice & act upon it swiftly which my friends appreciate.
When I visited today, my friend was in her third & by far the best room ever! Lovely light spacious & they are even adapting the bathroom making it into a wet room to help with accessibility following a fall & replacement hip operation. This home & it's most precious resource, the staff, are excellent!
07 July 2026
My mum's been at Eastbourne Grange now for 4 1/2 years and right from day 1 the staff and management have been so supportive & open. Mum has been so happy there and I now she is loved & looked after like a member of the family. In fact I had a conversation with a longstanding member of staff who
said exactly that. The residents are treated like their own aunt or uncle. It's a very friendly atmosphere and you can feel the fun waiting to burst out when their lovely environment helpers burn up. We were very lucky to find teh place and although its relatively small its always busy. Love you all.
07 July 2026
Since being admitted in 2023, my partner, who has vascular dementia, has been extremely well cared for. Eastbourne Grange is small enough to be homely & the level of care, patience of staff & delicious home-cooked food exceptional. My own health has improved knowing he is in such good hands.
07 July 2026
Very good.
02 July 2026
Very good staff & facilities they do a lot with all residents cant fault the staff for anything great place to be at.
02 July 2026
My mother in law is very well looked after and feels at home here. The staff are kind, helpful and friendly. They care for each resident, nothing is too much trouble. communication between the staff and us is brilliant. There's a lovely garden to enjoy and many activities to get involved with.
There's no agency staff, so the staff and residents know each other, which puts my mother in law at ease. The rooms are very nice, the whole home is clean.
02 July 2026
I'm always welcomed by name which makes me feel part of the family at Eastbourne Grange. Mum is always well cared for. They ensure she is clean, presentable and nicely groomed. All of the staff are friendly and know mum well. The care home is kept clean, tidy and smelling nice.
30 June 2026
Eastbourne Grange Care Home is an exceptional place. My mum loves it, she feels safe and happy. The management and staff deal with everything promptly and efficiently. They are all the most caring and kind staff and management. They provide activities and entertainment all the time, and my mum is
thriving, she is never bored. Highly recommend for anyone needing care and happiness.
30 June 2026
I love this home, all staff and management are really, really lovely and helpful. Our relative is password-protected, which we have to give every time, otherwise we can't get in. Great service, staff amazing.
30 June 2026
The home is lovely, and the staff are amazing, so friendly and helpful. The staff have a great relationship with the residents. We couldn't be happier with this home.
30 June 2026
The staff take very good care of me and are always there when I ring. I don't remember, but I understand that they took extra special care of me after my fall. They take great care to provide meals that I like, taking into account my allergies, and I generally enjoy my food. We now have something
going on every day, and I particularly enjoy quiz sessions, exercises and entertainment. The management always do their best to make sure I'm safe and comfortable, as do the staff.
22 June 2026
My Mother went into this home on the 7th November 2025 in room 19 from day one the Manager said there were activities she lied activities did not start until April 2026 on Bank holiday Monday the 25th May 2026 my Mother sustained head and arm injuries and the senior carer did not inform us till 1pm
that day and nobody saw anything before hand in relation how my Mother sustained the injuries! I replied have you called 111 or 999 to inform them to get my Mother checked over, he replied did you want me to do that?? So I instructed him to do this immediately then asked have you called Adult Social Care Mental health? he replied would you like me to call them I responded and said Yes definitely without question I called 111 at 14.11 and he had not informed them I called the home back at 15.13 and the 111 team advisor told me to call 999 and called them at 15.22 they advised an Ambulance had been allocated and it was on its way, looking back on the CQC Regarding this home quite shocking!
22 June 2026
My mother went into this home on 7th November 2025 room 19 from day one the manager said there were activities she lied. Activities did not start until April 2026. On bank holiday Monday 25th may 2026 my mother sustained head and arm injuries and the senior carer did not ring us until 1pm and said
no one saw anything before hand . I replied have you rung 111 and have you rung adult social care mental health he replied would you like me to ring them l replied yes but if someone as had a server injuries you think they would ring 999 . Looking back on cqc reports for this home there was another incident back in 2022 with a head injury. We have now moved my mother to a dementia home but this knock on the head as brought mum's dementia on faster. We have reported this to the police. Plus one day when we were there the senior carer forgot to give mum her medication in the window at least he did apologise but this should not have happened in the first place .
23 April 2026
A really well led home through the deputy manager and her team of staff. When our dad needed more help than we could give him, Eastbourne Grange became his home from home for 2 1/2 years until he needed specialist lifting equipment and more nursing care elsewhere. I cannot fault the team who were
happy, attentive to dad's changing needs, kind, caring and highly professional. We were always kept well informed. A home to be proud of.
23 February 2026
Eastbourne Grange is very professionally run. I found it to be welcoming, friendly and incredibly homely. Dad spent 3 years here. The respect, care, patience and understanding was second to none. Dad was encouraged to play his guitar and sing (his passion) until he became unable to do so. The
continuity of the staff was invaluable in building trust, recognition and stability. Well done and thank you to everyone involved in providing exceptional care. You are 'simply the best'!
20 August 2025
Management and staff are welcoming, friendly and caring. They are always ready to listen and have gone out of their way to accommodate Mum's dietary likes and dislikes in particular and to keep us informed of Mum's bath days and upcoming activities, as Mum gets anxious if she doesn't know what is
happening. Mum is very happy there. They were absolutely marvellous in helping her to move to a larger room recently. Staff work extremely hard and are very respectful in allowing Mum the independence that she needs. Mum looks forward to the activities and hopes there will be more in the future. Managing residents with dementia is very challenging but staff remain cheerful and there is a lovely family atmosphere in the home.
08 August 2025
From start to finish: the staff are always very friendly and professional. His room is always clean and tidy, and he is extremely happy here and very well cared for. I've been visiting for at least 2 years, and honestly, when the time comes, I'd come and stay here rather than anywhere else! I used
to work as a weekend carer for 17 years and have worked in many care homes. This is the best!
23 August 2024
My overall experince of the staff of Eastbourne Grange was very positive. All of them had wonderful empathy and compassion for the inmates. I could not fault them.
02 November 2023
A lovely rest home. Friendly staff, the residents are always looking clean and happy and they are well looked after. My mum loves the activities, there’s always a staff member to help the residents. The rest home is nice and clean, and residents' clothes are always cleaned. The room is nice, and
clean and has plenty of room.