






Eastbourne Grange provides quality living, dining and caring services delivered by fully trained staff. The home features double and single rooms, all with en-suite facilities.
The food at the home is home-cooked and caters for all dietary requirements. The home a warm, friendly and privately-owned residential care home with 25 beds.
Care Provided by Eastbourne Grange
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home's policy on top ups for local authority funded residents is for the family to top up any shortfall to meet the lowest room rate.
Facilities not included in the rates are hairdressing, chiropody, and newspapers.
The price(s) shown are provided by the care home. Contact Eastbourne Grange for full pricing details and T&Cs.
Contact Eastbourne Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Eastbourne Grange Ltd
- Private Owned
Person in charge
- Glenys Patrick (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (15)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (15)
- Couples/Companion Rooms with ensuite Wet Room (5)
Visiting
- Visiting can be throughout the day, however ask visitors to please avoid meal times if possible.
Parking
- Small car park at front of the building plus roadside parking.
Eastbourne Grange Reviews (29)
Eastbourne Grange has a Review Score of 9.3 (9.337) out of 10, based on 19 reviews in the last 2 years.
Over all time Eastbourne Grange has 29 reviews.
My friend is very happy here. He is treated with enormous respect, and the management and staff are wonderful with him.
Our residents' happiness, dignity and wellbeing are at the heart of everything we do, and we are so pleased that this is...
On the last day she moved out we paid her final bill at the bank .
Then in june we get a bill for £329-19 and recorded delivery post plus emails saying we owe this money. We get in touch with adult social care and the social worker tells us we can only pay once from the same week as my mother in law is on LA rates.
She contacted the manager and told her that you can't charge twice for same period.
Up to now we have not had email letter or phone call saying sorry or apologise disgusting on them.
If you read other reviews on this home from may you can see that the weeks after there were so many outstanding reviews made 5 star looks very fake .take it from us don't put your relative in this home read cqc reports. My mother in law is now in a outstanding home in Eastbourne and we'll looked after. We have letters and emails to back this up now in solicitor hands.
We would like to reassure you that the matters you have raised have been thoroughly investigated.
We are sorry if you feel...
My Mum has been at Eastbourne Grange for nearly 1 1/2 years. I visit several times a week and am impressed by the care received. Staff are always cheerful and welcoming and they really do care, going out of their way to accomodate Mum's needs, especially since her fall. There are activities every day in the lounge and the management are keen to offer the best experience and care for all residents. The introduction of the suggestion box and reminder notices are a bonus, asis the dedicated activities team. I cannot praise the staff highly enough, and I see that further improvements are afoot. A big thank you to the Manager. You are much appreciated!
It really means a great deal to us to hear how happy you are with your mum's care, especially as you visit so regularly and see first-hand the support she receives. We are delighted that our team's kindness, cheerfulness and commitment to...
Really happy with care my mother is receiving. All staff are always caring and very friendly. My mother is really happy. Shes always clean, and the care she is receiving is always of a very high standard. The care home is always clean, smells fresh. The staff always work hard to include the residents with activities and keep them active.
It is especially reassuring to know that she feels happy, comfortable and well cared for, as her wellbeing is always our highest priority. Your comments about our team...
When I visited today, my friend was in her third & by far the best room ever! Lovely light spacious & they are even adapting the bathroom making it into a wet room to help with accessibility following a fall & replacement hip operation. This home & it's most precious resource, the staff, are excellent!
We are delighted to hear that Thistle has settled well into life at Eastbourne Grange and that both you and her family feel welcomed and supported. Moving...
My mum's been at Eastbourne Grange now for 4 1/2 years and right from day 1 the staff and management have been so supportive & open. Mum has been so happy there and I now she is loved & looked after like a member of the family. In fact I had a conversation with a longstanding member of staff who said exactly that. The residents are treated like their own aunt or uncle. It's a very friendly atmosphere and you can feel the fun waiting to burst out when their lovely environment helpers burn up. We were very lucky to find teh place and although its relatively small its always busy. Love you all.
We are especially touched by your words about our...
Since being admitted in 2023, my partner, who has vascular dementia, has been extremely well cared for. Eastbourne Grange is small enough to be homely & the level of care, patience of staff & delicious home-cooked food exceptional. My own health has improved knowing he is in such good hands.
We are especially pleased that you feel the homely atmosphere , dedication and patience of our team have made a...
Very good.
Thank you very much for your fives star review. We really appreciate your kind feedback and are delighted that you rate all aspects of our care so highly. Our team works hard to provide a safe, comfortable, and supportive environment for all our residents, so it's wonderful to know this is being recognised
Very good staff & facilities they do a lot with all residents cant fault the staff for anything great place to be at.
Our team is dedicated to providing a high standard of care creating a welcoming, engaging environment for all our residents, so it's wonderful to hear this is being recognised. Your comments mean a great deal and will be shared with the team.
Thank you again for your support
My mother in law is very well looked after and feels at home here. The staff are kind, helpful and friendly. They care for each resident, nothing is too much trouble. communication between the staff and us is brilliant. There's a lovely garden to enjoy and many activities to get involved with. There's no agency staff, so the staff and residents know each other, which puts my mother in law at ease. The rooms are very nice, the whole home is clean.
Our team takes great pride in providing warm, supportive and person-centred environment, so it's wonderful to know that our staff's kindness,...
I'm always welcomed by name which makes me feel part of the family at Eastbourne Grange. Mum is always well cared for. They ensure she is clean, presentable and nicely groomed. All of the staff are friendly and know mum well. The care home is kept clean, tidy and smelling nice.
Thank you so much for taking the time to write a review about us, always lovely to hear what we are doing right and also what may need improving. Thank you again for such a lovely review.
Eastbourne Grange Care Home is an exceptional place. My mum loves it, she feels safe and happy. The management and staff deal with everything promptly and efficiently. They are all the most caring and kind staff and management. They provide activities and entertainment all the time, and my mum is thriving, she is never bored. Highly recommend for anyone needing care and happiness.
Thank you for a beautiful review, you are so kind. I am so pleased that your mum is so happy here, she certainly adapted to change very quickly and appears to love all that is going on around - joining in with activities - an amazing lady.
I love this home, all staff and management are really, really lovely and helpful. Our relative is password-protected, which we have to give every time, otherwise we can't get in. Great service, staff amazing.
Thank you for your lovely review. I am so pleased we were able to help in accommodating this lovely resident who is a joy and has absolutely blossomed since being here and made friends with everyone staff and residents.
The home is lovely, and the staff are amazing, so friendly and helpful. The staff have a great relationship with the residents. We couldn't be happier with this home.
Thank you. I am so pleased that you love our home; we do our best to make it feel homely and friendly. We are like one big happy family.
The staff take very good care of me and are always there when I ring. I don't remember, but I understand that they took extra special care of me after my fall. They take great care to provide meals that I like, taking into account my allergies, and I generally enjoy my food. We now have something going on every day, and I particularly enjoy quiz sessions, exercises and entertainment. The management always do their best to make sure I'm safe and comfortable, as do the staff.
Thank you , what a lovely review. I will pass your comments on to all the staff
My Mother went into this home on the 7th November 2025 in room 19 from day one the Manager said there were activities she lied activities did not start until April 2026 on Bank holiday Monday the 25th May 2026 my Mother sustained head and arm injuries and the senior carer did not inform us till 1pm that day and nobody saw anything before hand in relation how my Mother sustained the injuries! I replied have you called 111 or 999 to inform them to get my Mother checked over, he replied did you want me to do that?? So I instructed him to do this immediately then asked have you called Adult Social Care Mental health? he replied would you like me to call them I responded and said Yes definitely without question I called 111 at 14.11 and he had not informed them I called the home back at 15.13 and the 111 team advisor told me to call 999 and called them at 15.22 they advised an Ambulance had been allocated and it was on its way, looking back on the CQC Regarding this home quite shocking!
Thank you for taking the time to share your feedback. We are committed to maintaining high standards of care and service, and we are sorry to hear that aspects of your experience did not meet your expectations. We continually strive to ensure that the support we provide is safe, respectful, and of the highest quality.
A really well led home through the deputy manager and her team of staff. When our dad needed more help than we could give him, Eastbourne Grange became his home from home for 2 1/2 years until he needed specialist lifting equipment and more nursing care elsewhere. I cannot fault the team who were happy, attentive to dad's changing needs, kind, caring and highly professional. We were always kept well informed. A home to be proud of.
Thank you
Eastbourne Grange is very professionally run. I found it to be welcoming, friendly and incredibly homely. Dad spent 3 years here. The respect, care, patience and understanding was second to none. Dad was encouraged to play his guitar and sing (his passion) until he became unable to do so. The continuity of the staff was invaluable in building trust, recognition and stability. Well done and thank you to everyone involved in providing exceptional care. You are 'simply the best'!
What a lovely review you have given us.
It was an absolute pleasure looking after your dad a very talented and interesting man , who is missed by us all.
Management and staff are welcoming, friendly and caring. They are always ready to listen and have gone out of their way to accommodate Mum's dietary likes and dislikes in particular and to keep us informed of Mum's bath days and upcoming activities, as Mum gets anxious if she doesn't know what is happening. Mum is very happy there. They were absolutely marvellous in helping her to move to a larger room recently. Staff work extremely hard and are very respectful in allowing Mum the independence that she needs. Mum looks forward to the activities and hopes there will be more in the future. Managing residents with dementia is very challenging but staff remain cheerful and there is a lovely family atmosphere in the home.
Thank you, what a lovely review. We are so pleased your mum has settled so well here at Eastbourne Grange and so quickly too.
My overall experince of the staff of Eastbourne Grange was very positive. All of them had wonderful empathy and compassion for the inmates. I could not fault them.
Thank you for your kind words; it was an absolute pleasure looking after your mother, who was a delight. I am very proud of my team, and I will pass on your feedback to them all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 December 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Eastbourne Grange.
There are no upcoming events for Eastbourne Grange.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Eastbourne Grange.
Accreditations
There are no accreditations posted yet for Eastbourne Grange.
Meet the Team (5)

She started in the care industry in 2000 where she worked for East Sussex County Council as a carer then worked her way up to Manager gaining her Level 3 in health and social Care and her Level 4 in Leadership and Management.

He is an absolute asset to Eastbourne Grange, always eager to learn new skills.
Muhammad has taken the lead on medication ordering and carrying out medication competencies for other members of staff. Also, Muhammad has taken on some more managerial roles, which help with his Level 5 Diploma.

Zain is a carer/team leader who has been sponsored by Eastbourne Grange. Zain has been with us since early 2022.
He is keen to learn new skills and is trained in administering medication for all our lovely residents. He is proving to be a strong Team Leader.
Zain is undertaking his Diploma Level 3 in Health and Social Care.He is a very popular member of the team and is always willing to help.

She is an experienced carer and gives 100% and more to all the residents. Ilona has been a senior carer but decided she preferred the one-to-one interaction with residents on a daily basis, so she decided to be a carer.

Emma started here as a weekend cook and has progressed to full-time head cook. She is brilliant at what she does, cooking wholesome meals for our lovely residents, ensuring that their different dietary needs are adhered to. Emma also makes some amazing cakes and desserts. And for special occasions, does an amazing buffet with celebration cakes. Emma holds her Level 3 Award in Food Safety for Catering (RQF)
Frequently Asked Questions about Eastbourne Grange
What types of Care is Eastbourne Grange registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Eastbourne Grange have?
There are 15 Single Rooms and 5 Couples/Companion Rooms.
What are the Facilities & Services at Eastbourne Grange?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Eastbourne Grange to the centre of Eastbourne?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eastbourne Grange to verify any information. View our terms and conditions. Eastbourne Grange has an Enhanced Service -more info.