Submit a Review for Downsvale Nursing Home
6/8 Pixham Lane, Dorking, RH4 1PT
View Full Details of Downsvale Nursing HomeLatest Reviews for Downsvale Nursing Home
29 July 2025
From the moment we visited Downsvale there was a feeling of home, genuine care and support. A lovely family atmosphere. Everyone on duty smiled and said hello when we dropped in unannounced. Downsvale doesn't boast bells and whistles but genuine car and consideration at all touch points. Sadly our father was only there for a short while before sadly passing. The staff and owners could not have been kinder and gave us plenty of time.
25 June 2025
Delighted that my mother is cared for at Downsvale. A wonderful care home, run by the caring and compassionate staff who go out of their way to address her every need. Supported by a wonderful management team, Downsvale provides an environment where I am confident that my mother is getting the best possible care. Thank you all.
25 June 2025
Management and nursing staff are caring and listen to you. Care staff get on well with mum and understand her. Food and entertainment are always good. Mum especially looks forward to her physio sessions. Family and friends are always welcomed.
29 April 2025
In time of having to have a dear parent cared for there has been no better support comfort and professionalism provided by the staff and management at Downsvale NH. Thank you so much.
24 March 2025
Managers pro-active and caring. All staff welcoming to visitors. Liaison with other professionals good. Managers communicate well with relatives time taken to get to know residents likes and dislikes.
24 March 2025
Staff always friendly and approachable. Downsvale keep detailed medical and care treatment records. Management make you feel confident that they will take good care of your relative in their care. They had regular care review meetings.
24 March 2025
My husband has been at Downsvale Nursing Home for two years. He is well looked after by a Caring Team. He is happy there and myself and my family are happy he is there.
18 March 2025
Hacing no experince of a care home. I have found that my husband is looked after extremely well and the nursing care is outstanding. I am very happy with the care my husband is receiving. He is always clean and tidy and well dressed. The meals are well cooked, especially for a person with dementia. The staff are very pleasant and will ensure any questions I have regarding my husband.
04 March 2025
Homely environment. Caring staff. Dedicated management. Nursing care is good and proactive. Liaison with other health and care professionals is good. Time taken to get to know residents well. Meals could be a little more varied.
04 December 2024
Dad's time at Downsvale was approximately 10 weeks. In that time we were amazed at how the staff helped him to adjust and how quickly they assessed his personality and the level of care he required. Every member of staff was incredible with the love care and respect they showed to dad and us as relatives. Dad passed away peacefully with dignity and respect thanks to the wonderful care he received from the brilliant team at Downsvale. Thank you all so much.
02 October 2024
I am always kept up to date with my mum's care and health needs. Very happy with all the staff from management, nurses and care staff. Downsvale I consider to be very good value for money.
30 September 2024
I would highly recommend Donsvale Nursing Home for anyone looking for a caring and compassionate home for their relative. I have found the staff to be patient and kind with my mother. She is always in clean clothes and the variety of activities they have helps keep her happy and calm.
22 August 2024
It has been a humbling experience to see the deep love that is given in the care of our relative. We always feel welcome the care provided is adjusted to suit the condition of the day and we feel very informed. Thank you for providing such a loving and caring environment.
25 July 2024
Excellent staff. My wife had a very enjoyable 2 weeks of respite care and is happy to return again soon.
16 July 2024
Managment and staff have been friendly, caring and supportive to mum and I. Her care has been targeted to meet her needs and I have been given regular updates when I visit and when I phone and I have been notified of any health issues arising. She seems settled and happy and enjoys lots of activities. I don't feel bad about leaving her as I know she is being well cared for.
03 July 2024
I have been visiting my friend at Dowensvale Nursing Home for about 14 years. I have viewed many positive changes since the current Director/Manager took over the home. The building has been decorated, and a decking built outside for warmer days. The building is secure and there are a variety of activities for residents. Staff are friendly and welcoming and treat resident with care had respect. During the time that my friend was considered to be 'end of life' the staff were so considerate and kind which helped to alleviate some of the difficulties around their time - especially the Deputy Manager.
27 June 2024
My mother was looked after here. Even if I arrived unannounced she looked well-groomed and very comfortable. Everywhere was immaculate and all the staff were very pleasant and attentive. Management were highly efficient and always took time to explain any changes. We are very fortunate to have mum looked after here.
28 May 2024
I can only say how my sister-in-law was cared for, and it was excellent and the staff were very caring.
15 May 2024
Really outstanding support. I can’t thank the Downsvale team enough for their compassion, care, support and professionalism. When you’re going through difficult caring choices to have people who help and understand your needs and those of your loved ones is priceless. Such great people. Thank you!
08 May 2024
My mother has been at Downsvale since 2020. We are very happy with the care she has received, and the staff are so loving and kind. My mum looks so well and is always so happy and content. Her favourite activities are the singers that come in to entertain her. She's taught all the staff her favourite songs, and they sing them with her every day.
Latest Reviews for Downsvale Nursing Home
29 July 2025
From the moment we visited Downsvale there was a feeling of home, genuine care and support. A lovely family atmosphere. Everyone on duty smiled and said hello when we dropped in unannounced. Downsvale doesn't boast bells and whistles but genuine car and consideration at all touch points. Sadly our father was only there for a short while before sadly passing. The staff and owners could not have been kinder and gave us plenty of time.
25 June 2025
Delighted that my mother is cared for at Downsvale. A wonderful care home, run by the caring and compassionate staff who go out of their way to address her every need. Supported by a wonderful management team, Downsvale provides an environment where I am confident that my mother is getting the best possible care. Thank you all.
25 June 2025
Management and nursing staff are caring and listen to you. Care staff get on well with mum and understand her. Food and entertainment are always good. Mum especially looks forward to her physio sessions. Family and friends are always welcomed.
29 April 2025
In time of having to have a dear parent cared for there has been no better support comfort and professionalism provided by the staff and management at Downsvale NH. Thank you so much.
24 March 2025
Managers pro-active and caring. All staff welcoming to visitors. Liaison with other professionals good. Managers communicate well with relatives time taken to get to know residents likes and dislikes.
24 March 2025
Staff always friendly and approachable. Downsvale keep detailed medical and care treatment records. Management make you feel confident that they will take good care of your relative in their care. They had regular care review meetings.
24 March 2025
My husband has been at Downsvale Nursing Home for two years. He is well looked after by a Caring Team. He is happy there and myself and my family are happy he is there.
18 March 2025
Hacing no experince of a care home. I have found that my husband is looked after extremely well and the nursing care is outstanding. I am very happy with the care my husband is receiving. He is always clean and tidy and well dressed. The meals are well cooked, especially for a person with dementia. The staff are very pleasant and will ensure any questions I have regarding my husband.
04 March 2025
Homely environment. Caring staff. Dedicated management. Nursing care is good and proactive. Liaison with other health and care professionals is good. Time taken to get to know residents well. Meals could be a little more varied.
04 December 2024
Dad's time at Downsvale was approximately 10 weeks. In that time we were amazed at how the staff helped him to adjust and how quickly they assessed his personality and the level of care he required. Every member of staff was incredible with the love care and respect they showed to dad and us as relatives. Dad passed away peacefully with dignity and respect thanks to the wonderful care he received from the brilliant team at Downsvale. Thank you all so much.
02 October 2024
I am always kept up to date with my mum's care and health needs. Very happy with all the staff from management, nurses and care staff. Downsvale I consider to be very good value for money.
30 September 2024
I would highly recommend Donsvale Nursing Home for anyone looking for a caring and compassionate home for their relative. I have found the staff to be patient and kind with my mother. She is always in clean clothes and the variety of activities they have helps keep her happy and calm.
22 August 2024
It has been a humbling experience to see the deep love that is given in the care of our relative. We always feel welcome the care provided is adjusted to suit the condition of the day and we feel very informed. Thank you for providing such a loving and caring environment.
25 July 2024
Excellent staff. My wife had a very enjoyable 2 weeks of respite care and is happy to return again soon.
16 July 2024
Managment and staff have been friendly, caring and supportive to mum and I. Her care has been targeted to meet her needs and I have been given regular updates when I visit and when I phone and I have been notified of any health issues arising. She seems settled and happy and enjoys lots of activities. I don't feel bad about leaving her as I know she is being well cared for.
03 July 2024
I have been visiting my friend at Dowensvale Nursing Home for about 14 years. I have viewed many positive changes since the current Director/Manager took over the home. The building has been decorated, and a decking built outside for warmer days. The building is secure and there are a variety of activities for residents. Staff are friendly and welcoming and treat resident with care had respect. During the time that my friend was considered to be 'end of life' the staff were so considerate and kind which helped to alleviate some of the difficulties around their time - especially the Deputy Manager.
27 June 2024
My mother was looked after here. Even if I arrived unannounced she looked well-groomed and very comfortable. Everywhere was immaculate and all the staff were very pleasant and attentive. Management were highly efficient and always took time to explain any changes. We are very fortunate to have mum looked after here.
28 May 2024
I can only say how my sister-in-law was cared for, and it was excellent and the staff were very caring.
15 May 2024
Really outstanding support. I can’t thank the Downsvale team enough for their compassion, care, support and professionalism. When you’re going through difficult caring choices to have people who help and understand your needs and those of your loved ones is priceless. Such great people. Thank you!
08 May 2024
My mother has been at Downsvale since 2020. We are very happy with the care she has received, and the staff are so loving and kind. My mum looks so well and is always so happy and content. Her favourite activities are the singers that come in to entertain her. She's taught all the staff her favourite songs, and they sing them with her every day.