5 Byfleet Road, Cobham, KT11 1DS
View Full Details of St George's Care HomeMy mum stayed for 8 weeks and I cannot thank the kindness of the staff. All the staff are so helpful and kind with the patients, going out of there way to ensure there clients are looked after to a high standard. As soon as I walked though the door on the first day I was acknowledged and made to feel welcome and kept up to date with all issues.
I wanted to raise a concern regarding one of the residents who frequently shouts, often quite loudly, both during the day and at night. I fully appreciate that this may be due to a medical condition or something outside anyone's control. However, I've noticed that it can be quite distressing for my wife and likely for other residents as well, particularly at night when rest is so important. Could I ask whether there is a support plan in place for this resident, and whether there might be any steps that could be taken to help manage the situation, for their wellbeing as well as for those around them? I truly appreciate the dedication and hard work your team puts in under challenging circumstances. I raise this only out of a desire to ensure the best possible care and comfort for everyone. By way of context: while my wife was confined to her room for a few days, I was with her for around three hours (10.30 to 13.30) each day, during which time the shouting was constant and clearly audible.
My mother-in-law has been well cared for at St George's. The staff have been amazing, always welcoming and happy themselves. My MIL is always happy, enjoys her food there and all the activities that are provided as stimulation.
From the first moment you accepted our father/ Grandfather into your care home, you went above and beyond for him and our family. You included him and involved him daily in every activity that he wanted to be involved in. After coming from a home that just sat him in a chair all day, you provided him with a quality of life again and his happiness and improvement was clear to see. Just over a year he spent in your care till the day he passed and he was given the love and treatment any person could wish for for their relative. Thanks to each and every one of you for giving him a great last year of his life. love and best wishes. The Family
Level of dementia care provided by all staff is exceptional and to be honest that's all you need to know. My mum joined St George's Care Home a couple of months ago (Feb 2025) and I am very pleased with all aspects of the care she is and has received since. All staff, and I do mean all, are very cheerful, welcoming and helpful. They all chip in to make the home a lovely welcoming home from home. The food is amazing, yes I've tried it. lol. Choices provided at each meal time for the residents and if they didn't like them they would find you something else to eat. Lots of activities are provided and in home visits like those from the animals are always received well. Recently my mum went on her first trip out and you could tell by her face that she enjoyed every moment. Again we could not be more pleased with such an excellent level of care, companionship and understanding of dementia showed by staff at the home towards the residents, like mum, or their family and friends.
We are a family with long and very positive experiences of working with St George's Care Home in Cobham. Putting our mother into a dementia care home was a daunting prospect at the start, but we soon realised she was in very good hands. We have all been part of the St George's community for the last 10 years. We really do appreciate everything that the staff have done for Mum and for us over this long period. The St George's team are all so different and come from such varied backgrounds, but they all have the care and wellbeing of the residents at heart. They are a very special team and we really value and appreciate their contribution to all our lives over this last period of Mum's life.
The staff are kind, caring and are good in very many difficult situations.
My wife recently had a choking incident at lunch time and the staff took prompt action for resuscitation and recovery. Had it not been for their professional care the consequence could have been extremely serious. They called an ambulance and my wife recovered later that evening. I cannot praise the staff highly enough. I would like to add that all the carers are of the highest standards.
My Mother was placed in St Georges on 24th Dec 2024 for respite care. All we can say is how incredible the staff are, from the minute we arrived until she left everyone was so kind and compassionate and showered her with so much care. The activities on offer were lovely, animal therapy, staff were all so kind. Even though she was only there for a few short weeks would definitely recommend the care home.
My father has only been at St George's Care Home for 3 nights, but so far he has had an excellent experience, all the staff being very kind, patient and professional. It does feel like a real home which is all we can ask.
Mum recently passed away after spending more than four years at St George's Care Home. The staff are all amazing, supporting her with her personal needs with great dignity and care. I would have no hesitation in recommending this care home.
I want to highlight the experience and care displayed by both carers and nurses, especially with regards to helping improve my mum's appetite and drinking. The nurse joined in a call with external assessors reviewing my mum's care needs, demonstrating their thorough knowledge of my mum's complex needs and cognitive behaviour. The team genuinely care about my mum's well being. Their efforts have had a very positive impact on my mothers health.
My sister and I came to see a very old and dear friend to both of us. We found him in good health and fine spirits. We spent a few hours with him sharing memories and discussing past adventures on our boats. We had a great lunch with him which was lovely. The staff we met were great and friendly. We were joined by two other gentlemen who we also chatted with. And we were treated to a lovely piano recital - very much enjoyed.
Had a lovely morning in the pub with my friend and two other residents. Endless coffee supplied with cakes, delicious! We were offered lunch and had scampy and chips, very nice. One staff member in particular was exceptional, very caring and helpful. All in all a very enjoyable visit.
Very welcoming, friendly staff. Always there to try and help if there's a problem. Overall happy with my father's care and when I visit he is happy too.
Always received by staff with a smile. Passing through corridors all residents happy and peaceful and a very high standard of personal hygiene.
Immensely caring and responsive staff, always going the extra mile, especially the deputy manager. Also, the manager. Both of these people gave me kind support and understanding while providing appropriate care for my lovely husband.
Good welcoming, very friendly staff, helpful. Any problem you tell them and its sorted. Nice care home, residents always look clean/tidy.
My father quickly settled into the Home; his health stabilised, and he has. outlived the assessment given to him by hospital staff prior to his entry to St. George's. This is due to the friendly, supportive, caring and attentive staff. There is a warm, communal feel to the place, which is cosy and comfortable, with news of gardens. There are plenty of activities for residents. Last Christmas the Home was attractively decorated, and birthdays. celebrated too. As far as possible, this seems very much a home-from-home, providing peace, practical and and personal dignity. Visitors are. always welcomed and queries readily answered by administrative and nursing staff. I recommend this home highly, it provides great care and peace of mind.
My next of kin has been a resident for 8 years and has been cared for remarkably. The staff are always friendly and helpful and I know they care for her deeply.
My mum stayed for 8 weeks and I cannot thank the kindness of the staff. All the staff are so helpful and kind with the patients, going out of there way to ensure there clients are looked after to a high standard. As soon as I walked though the door on the first day I was acknowledged and made to feel welcome and kept up to date with all issues.
I wanted to raise a concern regarding one of the residents who frequently shouts, often quite loudly, both during the day and at night. I fully appreciate that this may be due to a medical condition or something outside anyone's control. However, I've noticed that it can be quite distressing for my wife and likely for other residents as well, particularly at night when rest is so important. Could I ask whether there is a support plan in place for this resident, and whether there might be any steps that could be taken to help manage the situation, for their wellbeing as well as for those around them? I truly appreciate the dedication and hard work your team puts in under challenging circumstances. I raise this only out of a desire to ensure the best possible care and comfort for everyone. By way of context: while my wife was confined to her room for a few days, I was with her for around three hours (10.30 to 13.30) each day, during which time the shouting was constant and clearly audible.
My mother-in-law has been well cared for at St George's. The staff have been amazing, always welcoming and happy themselves. My MIL is always happy, enjoys her food there and all the activities that are provided as stimulation.
From the first moment you accepted our father/ Grandfather into your care home, you went above and beyond for him and our family. You included him and involved him daily in every activity that he wanted to be involved in. After coming from a home that just sat him in a chair all day, you provided him with a quality of life again and his happiness and improvement was clear to see. Just over a year he spent in your care till the day he passed and he was given the love and treatment any person could wish for for their relative. Thanks to each and every one of you for giving him a great last year of his life. love and best wishes. The Family
Level of dementia care provided by all staff is exceptional and to be honest that's all you need to know. My mum joined St George's Care Home a couple of months ago (Feb 2025) and I am very pleased with all aspects of the care she is and has received since. All staff, and I do mean all, are very cheerful, welcoming and helpful. They all chip in to make the home a lovely welcoming home from home. The food is amazing, yes I've tried it. lol. Choices provided at each meal time for the residents and if they didn't like them they would find you something else to eat. Lots of activities are provided and in home visits like those from the animals are always received well. Recently my mum went on her first trip out and you could tell by her face that she enjoyed every moment. Again we could not be more pleased with such an excellent level of care, companionship and understanding of dementia showed by staff at the home towards the residents, like mum, or their family and friends.
We are a family with long and very positive experiences of working with St George's Care Home in Cobham. Putting our mother into a dementia care home was a daunting prospect at the start, but we soon realised she was in very good hands. We have all been part of the St George's community for the last 10 years. We really do appreciate everything that the staff have done for Mum and for us over this long period. The St George's team are all so different and come from such varied backgrounds, but they all have the care and wellbeing of the residents at heart. They are a very special team and we really value and appreciate their contribution to all our lives over this last period of Mum's life.
The staff are kind, caring and are good in very many difficult situations.
My wife recently had a choking incident at lunch time and the staff took prompt action for resuscitation and recovery. Had it not been for their professional care the consequence could have been extremely serious. They called an ambulance and my wife recovered later that evening. I cannot praise the staff highly enough. I would like to add that all the carers are of the highest standards.
My Mother was placed in St Georges on 24th Dec 2024 for respite care. All we can say is how incredible the staff are, from the minute we arrived until she left everyone was so kind and compassionate and showered her with so much care. The activities on offer were lovely, animal therapy, staff were all so kind. Even though she was only there for a few short weeks would definitely recommend the care home.
My father has only been at St George's Care Home for 3 nights, but so far he has had an excellent experience, all the staff being very kind, patient and professional. It does feel like a real home which is all we can ask.
Mum recently passed away after spending more than four years at St George's Care Home. The staff are all amazing, supporting her with her personal needs with great dignity and care. I would have no hesitation in recommending this care home.
I want to highlight the experience and care displayed by both carers and nurses, especially with regards to helping improve my mum's appetite and drinking. The nurse joined in a call with external assessors reviewing my mum's care needs, demonstrating their thorough knowledge of my mum's complex needs and cognitive behaviour. The team genuinely care about my mum's well being. Their efforts have had a very positive impact on my mothers health.
My sister and I came to see a very old and dear friend to both of us. We found him in good health and fine spirits. We spent a few hours with him sharing memories and discussing past adventures on our boats. We had a great lunch with him which was lovely. The staff we met were great and friendly. We were joined by two other gentlemen who we also chatted with. And we were treated to a lovely piano recital - very much enjoyed.
Had a lovely morning in the pub with my friend and two other residents. Endless coffee supplied with cakes, delicious! We were offered lunch and had scampy and chips, very nice. One staff member in particular was exceptional, very caring and helpful. All in all a very enjoyable visit.
Very welcoming, friendly staff. Always there to try and help if there's a problem. Overall happy with my father's care and when I visit he is happy too.
Always received by staff with a smile. Passing through corridors all residents happy and peaceful and a very high standard of personal hygiene.
Immensely caring and responsive staff, always going the extra mile, especially the deputy manager. Also, the manager. Both of these people gave me kind support and understanding while providing appropriate care for my lovely husband.
Good welcoming, very friendly staff, helpful. Any problem you tell them and its sorted. Nice care home, residents always look clean/tidy.
My father quickly settled into the Home; his health stabilised, and he has. outlived the assessment given to him by hospital staff prior to his entry to St. George's. This is due to the friendly, supportive, caring and attentive staff. There is a warm, communal feel to the place, which is cosy and comfortable, with news of gardens. There are plenty of activities for residents. Last Christmas the Home was attractively decorated, and birthdays. celebrated too. As far as possible, this seems very much a home-from-home, providing peace, practical and and personal dignity. Visitors are. always welcomed and queries readily answered by administrative and nursing staff. I recommend this home highly, it provides great care and peace of mind.
My next of kin has been a resident for 8 years and has been cared for remarkably. The staff are always friendly and helpful and I know they care for her deeply.