Submit a Review for Galsworthy House Nursing Home
177 Kingston Hill, Kingston upon Thames, KT2 7LX
View full details of Galsworthy House Nursing HomeLatest Reviews for Galsworthy House Nursing Home
11 December 2025
Mum has been at Galsworthy House for just over a year now. During this time the team have been amazing with her - she has good spells and some bad ones and they have looked after her through it all with so much care, compassion and kindness. The team (every single one of them) are an absolute
delight, nothing is too much trouble. The communication to me when mum had a fall (twice) from Robert and Linda was excellent and Andrea (Clinical lead) has been an absolute rock.
I looked at quite a few homes before settling on Galsworthy House for mum, but I am very happy with her being there and have full confidence in them taking care of my mum.
09 December 2025
My grandmother was in the home for a number of months before sadly passing away. She was very well looked after and the staff are lovely. She enjoyed doing the activity's while she was able to, and loved the amount of singing/ music activities they had.
27 November 2025
My aunt was transferred from a 7 week hospital stay for end of life care at Galsworthy House.
A beautiful building both inside & out, her room was calm, comfortable with lovely big windows letting the sunshine in. It was a fitting retreat for her to live out her final days.
The staff were so
caring & respectful for her yet made sure to engage myself & the family in more upbeat conversations. Just what was needed to buoy our spirits in a stressful situation.
We saw the home really well decorated for Halloween, the staff were in fancy dress which added to the fun. Poppy pride was displayed the following week, I'm sure the residents appreciated all the effort that was made.
The newsletter detailed many more daily events, interesting activities for the residents is obviously high on the list of priorities at Galsworthy.
I'm very pleased we had the opportunity for auntie to be looked after by people who go the extra mile. Well done & thank you to all the staff. :)))
17 November 2025
I would like to mention Robert (first floor) for his dedication to looking after my dad. Robert is always happy to advise and help + treats my dad with huge respect + courtesy. He is a joy to have here.
30 September 2025
This was my wife's second visit to Galsworthy House, and again, she loved it. She thinks all the staff are so lovely, all the tea and cakes are wonderfull, and would be quite happy to stay there for much longer. Since returning home, she likes to remind me how she used to get soup, and a main meal,
and pudding too! I can't compete !
22 August 2025
My husband recently stayed at the home on respite and we was very pleased with the care. The home itself is very homely in comparison to some of the others in the area and you get the feeling it's a home not a facility.
05 August 2025
We placed our mother into Galsworthy House Kingston for a weeks respite. We phoned nearly everyday to check on her welfare and the staff were pleasant and updated us on our mother's health and the activities she had participated in. On collecting her from Galsworthy House Kingston, she looked happy
and stated that everyone (staff and residents) were in her own words; 'lovely'. I would recommend labelling personal items or taking images, as on leaving we found clothing packed into our mother's suitcase that did not belong to her.
23 June 2025
My grandfather has just moved in and my family just loved the community. It was so clean but also really friendly and all the staff were just so nice and welcoming. We just love the care home and everything that comes with it.
03 June 2025
My father broke his leg and we needed to find respite care for him quickly. Having visited another care home we found the team at Galsworthy to be very kind, helpful and responsive, giving him a choice of rooms and accommodating his needs as quickly as they could.
I have so much respect for the
entire team at Galsworthy, for their warmth, patience and humour in what is clearly a complex and demanding job.
I was very moved that so many of the team came to wish my Dad a happy birthday and presented him with a beautiful cake before he left. We always felt welcome and they have been a big support to my sister and I in what has been a difficult time.
23 May 2025
After a bad experience in another care home, Galsworthy has been a breath of fresh air. The staff treat mum & dad as the individuals they are even though they both have dementia. The carers are kind & engage with mum dad and the entertainment team always keep them involved in the activities. It's a
relief to see mum & dad settled and happy.
22 April 2025
My mother stayed in the home for 4 months but was an unwilling resident. My mother was complimentary about her room, the food and especially the staff. My mother would have liked to have more freedom and regular opportunities to spend time outside. Overall, she was well looked after .
07 April 2025
My mother arrived at Galsworthy House at the end of January. My sister and I have been amazed at how easily my mother has settled in and adapted to the routine. The staff, especially the carers have been fantastic at putting up with the rudeness of my mother and ensuring she is content. My
appreciation goes out to those who work with the residents with dementia and admiration.
17 March 2025
My husband was having a month of respite care
The staff were polite and caring
I do think he was left too much on his own in his room and was not stimulated enough
I therefore had to take up this job which didn't give Me the respite I needed
31 January 2025
My mother initially stayed at Galsworthy House for respite and was very happy there. She returned home, but when her health deteriorated and needed 24-hour care, I had no hesitation in her returning to Galsworthy House on a permanent basis to be cared for by professional medical staff and carers. I
felt rest assured that Mum would be looked after. The staff and management are so caring and Mum has been made to feel at home. Mum has a good rapport with the carers, nurses and hospitality team and nothing is ever too much trouble to ensure mum is happy and comfortable. There are daily activities available and Mum enjoys playing Bingo, which is something she looks forward to twice a week. It's lovely to have the coffee lounge where we can sit with Mum during our visits, have a cup of tea and spend quality time with her. The care home is kept very clean. Overall I am very pleased with the standard of care Mum is receiving.
31 January 2025
My mum originally came to Galsworthy House for respite after an illness. She settled well and was cared for by all the staff.
Since October 2024 Mum returned and became a resident, I feel fortunate to have found her a care home within a caring environment. The staff are friendly and go out of their
way to help in any way they can. Some even say "It's like being with my grandparents". I feel happy leaving my mum in such a warm and caring place. There is a lovely coffee lounge where you can help yourself to coffee, pastries, biscuits and fruit. We use these facilities often as Mum loves to come down and chat and enjoy a cup of tea with her family.
She enjoys many activities especially playing bingo with the other residents and loves joining in with singing. Overall, I and my mum are very happy.
Thank you.
08 January 2025
The care at Galsworthy is excellent, all the staff are so kind and genuinely look after residents like they are at home. I feel so reassured knowing that my beloved Mum is safe, well fed and properly cared for. When you can no longer care for a parent yourself as their needs increase and they need
24-hour care in a warm and loving environment, Galsworthy is second to none. You couldn't find a kinder more hard-working team of nurses, carers and overall team.
11 December 2024
My mother stayed at Galsworthy House for respite after a hip operation.
The staff who cared for her went above and beyond to make sure she was well looked after, and nothing was too much trouble.
Her room was clean, spacious with a lovely view over Richmond Park. On a few occasions, we went down
to the coffee lounge where you can have tea, coffee or hot chocolate. There is also a selection of cakes.
Thank you so much for making my mother so comfortable during her recovery.
Kind regards.
25 October 2024
I recently stayed at Galsworthy House after a minor operation for convalescence. I knew from the moment I met the manager that it would be the ideal place for me. She was so friendly and welcoming. All the staff were most friendly and efficient. The care and facilities were excellent. The food was
great and the chef willingly prepared alternatives for me due to my food intolerances. There were various daily activities.
The icing on the cake for me was the 'cafe' where I could help myself to a latte '
from the machine and a biscuit or some fruit and curl up in a very comfortable armchair with a book.
16 October 2024
My mother is visiting The UK. She tripped and fell and was rushed to the hospital.
After being discharged from the hospital she was admitted for respite care to Galworthy House for three weeks. The care is exemplary!
There is kindness and empathy and my mother is being looked after by caring and
professional staff.
They are helpful and always there to help when needed.
I would highly recommend the facility to anyone who wants their loved ones looked after with the same compassion and care you would give them!
10 October 2024
My 95-year-old mother has been a resident at Galsworthy House since February 2024. She has been provided excellent care at Galsworthy. The staff are caring, friendly and cheerful. Her room is always kept very clean. It is never an easy decision to move a loved one but Galsworthy has surpassed our
expectations.
Latest Reviews for Galsworthy House Nursing Home
11 December 2025
Mum has been at Galsworthy House for just over a year now. During this time the team have been amazing with her - she has good spells and some bad ones and they have looked after her through it all with so much care, compassion and kindness. The team (every single one of them) are an absolute
delight, nothing is too much trouble. The communication to me when mum had a fall (twice) from Robert and Linda was excellent and Andrea (Clinical lead) has been an absolute rock.
I looked at quite a few homes before settling on Galsworthy House for mum, but I am very happy with her being there and have full confidence in them taking care of my mum.
09 December 2025
My grandmother was in the home for a number of months before sadly passing away. She was very well looked after and the staff are lovely. She enjoyed doing the activity's while she was able to, and loved the amount of singing/ music activities they had.
27 November 2025
My aunt was transferred from a 7 week hospital stay for end of life care at Galsworthy House.
A beautiful building both inside & out, her room was calm, comfortable with lovely big windows letting the sunshine in. It was a fitting retreat for her to live out her final days.
The staff were so
caring & respectful for her yet made sure to engage myself & the family in more upbeat conversations. Just what was needed to buoy our spirits in a stressful situation.
We saw the home really well decorated for Halloween, the staff were in fancy dress which added to the fun. Poppy pride was displayed the following week, I'm sure the residents appreciated all the effort that was made.
The newsletter detailed many more daily events, interesting activities for the residents is obviously high on the list of priorities at Galsworthy.
I'm very pleased we had the opportunity for auntie to be looked after by people who go the extra mile. Well done & thank you to all the staff. :)))
17 November 2025
I would like to mention Robert (first floor) for his dedication to looking after my dad. Robert is always happy to advise and help + treats my dad with huge respect + courtesy. He is a joy to have here.
30 September 2025
This was my wife's second visit to Galsworthy House, and again, she loved it. She thinks all the staff are so lovely, all the tea and cakes are wonderfull, and would be quite happy to stay there for much longer. Since returning home, she likes to remind me how she used to get soup, and a main meal,
and pudding too! I can't compete !
22 August 2025
My husband recently stayed at the home on respite and we was very pleased with the care. The home itself is very homely in comparison to some of the others in the area and you get the feeling it's a home not a facility.
05 August 2025
We placed our mother into Galsworthy House Kingston for a weeks respite. We phoned nearly everyday to check on her welfare and the staff were pleasant and updated us on our mother's health and the activities she had participated in. On collecting her from Galsworthy House Kingston, she looked happy
and stated that everyone (staff and residents) were in her own words; 'lovely'. I would recommend labelling personal items or taking images, as on leaving we found clothing packed into our mother's suitcase that did not belong to her.
23 June 2025
My grandfather has just moved in and my family just loved the community. It was so clean but also really friendly and all the staff were just so nice and welcoming. We just love the care home and everything that comes with it.
03 June 2025
My father broke his leg and we needed to find respite care for him quickly. Having visited another care home we found the team at Galsworthy to be very kind, helpful and responsive, giving him a choice of rooms and accommodating his needs as quickly as they could.
I have so much respect for the
entire team at Galsworthy, for their warmth, patience and humour in what is clearly a complex and demanding job.
I was very moved that so many of the team came to wish my Dad a happy birthday and presented him with a beautiful cake before he left. We always felt welcome and they have been a big support to my sister and I in what has been a difficult time.
23 May 2025
After a bad experience in another care home, Galsworthy has been a breath of fresh air. The staff treat mum & dad as the individuals they are even though they both have dementia. The carers are kind & engage with mum dad and the entertainment team always keep them involved in the activities. It's a
relief to see mum & dad settled and happy.
22 April 2025
My mother stayed in the home for 4 months but was an unwilling resident. My mother was complimentary about her room, the food and especially the staff. My mother would have liked to have more freedom and regular opportunities to spend time outside. Overall, she was well looked after .
07 April 2025
My mother arrived at Galsworthy House at the end of January. My sister and I have been amazed at how easily my mother has settled in and adapted to the routine. The staff, especially the carers have been fantastic at putting up with the rudeness of my mother and ensuring she is content. My
appreciation goes out to those who work with the residents with dementia and admiration.
17 March 2025
My husband was having a month of respite care
The staff were polite and caring
I do think he was left too much on his own in his room and was not stimulated enough
I therefore had to take up this job which didn't give Me the respite I needed
31 January 2025
My mother initially stayed at Galsworthy House for respite and was very happy there. She returned home, but when her health deteriorated and needed 24-hour care, I had no hesitation in her returning to Galsworthy House on a permanent basis to be cared for by professional medical staff and carers. I
felt rest assured that Mum would be looked after. The staff and management are so caring and Mum has been made to feel at home. Mum has a good rapport with the carers, nurses and hospitality team and nothing is ever too much trouble to ensure mum is happy and comfortable. There are daily activities available and Mum enjoys playing Bingo, which is something she looks forward to twice a week. It's lovely to have the coffee lounge where we can sit with Mum during our visits, have a cup of tea and spend quality time with her. The care home is kept very clean. Overall I am very pleased with the standard of care Mum is receiving.
31 January 2025
My mum originally came to Galsworthy House for respite after an illness. She settled well and was cared for by all the staff.
Since October 2024 Mum returned and became a resident, I feel fortunate to have found her a care home within a caring environment. The staff are friendly and go out of their
way to help in any way they can. Some even say "It's like being with my grandparents". I feel happy leaving my mum in such a warm and caring place. There is a lovely coffee lounge where you can help yourself to coffee, pastries, biscuits and fruit. We use these facilities often as Mum loves to come down and chat and enjoy a cup of tea with her family.
She enjoys many activities especially playing bingo with the other residents and loves joining in with singing. Overall, I and my mum are very happy.
Thank you.
08 January 2025
The care at Galsworthy is excellent, all the staff are so kind and genuinely look after residents like they are at home. I feel so reassured knowing that my beloved Mum is safe, well fed and properly cared for. When you can no longer care for a parent yourself as their needs increase and they need
24-hour care in a warm and loving environment, Galsworthy is second to none. You couldn't find a kinder more hard-working team of nurses, carers and overall team.
11 December 2024
My mother stayed at Galsworthy House for respite after a hip operation.
The staff who cared for her went above and beyond to make sure she was well looked after, and nothing was too much trouble.
Her room was clean, spacious with a lovely view over Richmond Park. On a few occasions, we went down
to the coffee lounge where you can have tea, coffee or hot chocolate. There is also a selection of cakes.
Thank you so much for making my mother so comfortable during her recovery.
Kind regards.
25 October 2024
I recently stayed at Galsworthy House after a minor operation for convalescence. I knew from the moment I met the manager that it would be the ideal place for me. She was so friendly and welcoming. All the staff were most friendly and efficient. The care and facilities were excellent. The food was
great and the chef willingly prepared alternatives for me due to my food intolerances. There were various daily activities.
The icing on the cake for me was the 'cafe' where I could help myself to a latte '
from the machine and a biscuit or some fruit and curl up in a very comfortable armchair with a book.
16 October 2024
My mother is visiting The UK. She tripped and fell and was rushed to the hospital.
After being discharged from the hospital she was admitted for respite care to Galworthy House for three weeks. The care is exemplary!
There is kindness and empathy and my mother is being looked after by caring and
professional staff.
They are helpful and always there to help when needed.
I would highly recommend the facility to anyone who wants their loved ones looked after with the same compassion and care you would give them!
10 October 2024
My 95-year-old mother has been a resident at Galsworthy House since February 2024. She has been provided excellent care at Galsworthy. The staff are caring, friendly and cheerful. Her room is always kept very clean. It is never an easy decision to move a loved one but Galsworthy has surpassed our
expectations.