Galsworthy House

My Dad was made very welcome in the 2 weeks he was in the care home for respite after a fall he had. The staff were lovely and he enjoyed talking the them and the other residents during the day.

Although my Dad is a fussy eater there was always plenty to choose from for lunch and dinner and plenty of tea and cake in between meals !

He was very happy with his room and the facilities on offer.

My mother has been to Galsworthy twice now and both times has received the best care. It's a beautiful building in a beautiful setting and has a wonderful team of truly caring people. There are really good engaging activities, my Mum gets her hair and nails done every week and the food is great (especially Sunday lunch!). The home is maintained beautifully and everyone is so friendly and kind. I feel so grateful that she has Galsworthy to go to when she needs to and totally confident in their care for her.

Choosing a nursing home for my wife was one of the hardest decisions I have ever had to make, so the kindness and reassurance we have received from Galsworthy House has meant a great deal to me.

The management team, nurses, carers and wider staff have always treated my wife with warmth, dignity and genuine affection. I visit daily, and it is comforting to see how well the staff know her and how much care they take over the little things that make such a difference.

I have also always felt welcomed, listened to and supported as her husband, which has helped enormously during a very emotional time for us both.

The food is excellent too, and it is lovely to know she is enjoying good-quality meals as well as receiving such thoughtful care.

Leaving after a visit is never easy, but knowing my wife is in caring hands gives me real peace of mind. My sincere thanks to everyone at Galsworthy House for all that you do.

My mother came to Galsworthy confused and angry that she could not go home but the staff have been very patient with her and her dementia. The staff and in particular the activity staff have shown her so much care that she is now so much calmer and beginning to see the benefits of on call staff , medical advice as well as regular hair, nails etc

This was our mothers first experience of a care home (to give our live in carer a break), so we were very nervous of how it would go - especially as she was against being in a Home and capable of difficult behaviour. However, everything went very smoothly and the entire care team were brilliant and attentive.

Mum's live-in carer ended up doing a runner (and frankly, no one could blame her) and so we found ourselves suddenly needing to extend my mother's stay as an emergency. Galsworthy managed this admirably and gave us the time and space to find a new carer for her without making a rushed or panicked decision. Their flexibility, kindness and understanding was as gorgeous as their location and offerings to entertain their residents.

The staff at Galsworthy House looked after my mother incredibly well, she was with them for the last 3 months of her life. They cared for her, they managed her discharge from various hospital stays well and they always communicated well with the family.

Galsworthy House has compassionate, kind, caring, patient and skilled carers and nurses. This was the most important criteria for me when I was looking for somewhere for my husband. I know he is safe in their hands. The whole team are excellent - including the domestic staff and activities team. I would like to see the availability of more specialist equipment - there is only one Sara Stedy and this means it can delay transfer of my husband and other residents which is not ideal.

My Mum has been at Galsworthy house since November 2024, and we could not be more delighted with the care and support she receives. Mum is known and valued as a person, and staff go out of the way to recognise Mum's preferences in her daily care. There is a lively and varied daily programme of activities that help Mum feel engaged with staff and residents and with the local community. When Mum has needed nursing care, this has been attentive and thorough, whilst respecting Mum' s dignity. Mum considers Galsworthy House to be her home and is happy to invite family members to join her for a coffee, a meal or a stroll on the patio. As a family member, I am always kept well informed about Mum's health and day-to-day care. And I receive a warm welcome as part of the Galsworthy community. When little issues arise, I am particularly impressed that no matter who I approach, that member of staff will help - or find the person who can. I am delighted Mum is so happy and well-cared-for.

We feel fortunate that we selected Galsworthy as it provided a final year for her which was very much as she would have wanted. Thankyou.

As a daughter of a resident, I can't praise Glasworthy Care Home highly enough. The staff are compassionate, respectful + truly care about residents as individuals. My mum is treated with dignity, warmth and kindness. The home is calm. clean + welcoming. Knowing my mum is so well cared for gives me complete peace of mind. I would recommend Glasworthy to other families.

I looked at quite a few homes before settling on Galsworthy House for mum, but I am very happy with her being there and have full confidence in them taking care of my mum.

I'm very pleased we had the opportunity for auntie to be looked after by people who go the extra mile. Well done & thank you to all the staff. :)))

I would like to mention Robert (first floor) for his dedication to looking after my dad. Robert is always happy to advise and help + treats my dad with huge respect + courtesy. He is a joy to have here.

This was my wife's second visit to Galsworthy House, and again, she loved it. She thinks all the staff are so lovely, all the tea and cakes are wonderfull, and would be quite happy to stay there for much longer. Since returning home, she likes to remind me how she used to get soup, and a main meal, and pudding too! I can't compete !

We placed our mother into Galsworthy House Kingston for a weeks respite. We phoned nearly everyday to check on her welfare and the staff were pleasant and updated us on our mother's health and the activities she had participated in. On collecting her from Galsworthy House Kingston, she looked happy and stated that everyone (staff and residents) were in her own words; 'lovely'. I would recommend labelling personal items or taking images, as on leaving we found clothing packed into our mother's suitcase that did not belong to her.

My grandfather has just moved in and my family just loved the community. It was so clean but also really friendly and all the staff were just so nice and welcoming. We just love the care home and everything that comes with it.

I was very moved that so many of the team came to wish my Dad a happy birthday and presented him with a beautiful cake before he left. We always felt welcome and they have been a big support to my sister and I in what has been a difficult time.

After a bad experience in another care home, Galsworthy has been a breath of fresh air. The staff treat mum & dad as the individuals they are even though they both have dementia. The carers are kind & engage with mum dad and the entertainment team always keep them involved in the activities. It's a relief to see mum & dad settled and happy.

My mother stayed in the home for 4 months but was an unwilling resident. My mother was complimentary about her room, the food and especially the staff. My mother would have liked to have more freedom and regular opportunities to spend time outside. Overall, she was well looked after .