Galsworthy House

177 Kingston Hill, Kingston upon Thames KT2 7LX
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9.6 82 Reviews
  • Galsworthy House, Kingston upon Thames
Galsworthy House in Kingston Upon Thames provides round the clock residential, nursing and dementia care on a permanent and respite basis.

The Surrey care home overlooks Richmond Park, and features many quality facilities including a café, library and hair and beauty salon. Residents’ bedrooms are tastefully decorated, and outside there is a beautiful, landscaped garden, perfect relaxing with loved ones.

The experienced and well-trained team aim to create a caring and supportive community for residents and their loved ones. The dedicated activities team organise regular activities, events and outings.
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Care Provided by Galsworthy House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1995
  • Self-Funded Residential Dementia Care: from £1995
  • Self-Funded Nursing Care: from £2245
  • Self-Funded Nursing Dementia Care: from £2245
  • RESPITE Self-Funded Residential Care: from £2145
  • RESPITE Self-Funded Residential Dementia Care: from £2145
  • RESPITE Self-Funded Nursing Care: from £2245
  • RESPITE Self-Funded Nursing Dementia Care: from £2245

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Galsworthy House for full pricing details and T&Cs.

Contact Galsworthy House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Galsworthy House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Andreea Pipple (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (72)
  • Single Rooms with Ensuite Wet Room (52)

Galsworthy House Reviews (82)

9.6

Galsworthy House has a Review Score of 9.6 (9.584) out of 10, based on 25 reviews in the last 2 years.
Over all time Galsworthy House has 82 reviews.

Overall Experience
  • 59
  • 22
  • 0
  • 0
  • 1
Date Published
  • 82
  • 7
  • 12
  • 25
  • 57
Reviewer Connection to Galsworthy House
  • 34
  • 11
  • 8
  • 6
  • 5
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 82, showing 81-82
Review from Maggie B (Daughter of Resident) published on 21 July 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's care home where she had been happy and content is being closed down by the council so a new care home had to be found for her. At the age of 95 she was welcomed to Galsworthy House where everything possible is being done to make her feel at home. The staff are all very caring and dedicated
I am happy to know my mum will spend her last days in such a lovely, caring 'new' home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rob (Son of Resident) published on 17 July 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
1st visit but was impressed by the cleanliness and security.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.584)

Overview of Review Score

The Review Score of 9.6 (9.584) out of 10 for Galsworthy House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.584 for Galsworthy House is calculated as follows: ( (189 Excellents x 5) + (96 Goods x 4) + (12 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 298 Ratings = 4.584
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Galsworthy House is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

Accreditations

Meet the Team (1)

Andreea

Andreea Tiple

Job Title: Home Manager

As Home Manager at Galsworthy House, I am passionate about creating a warm, safe, and person-centred environment where every resident is treated with dignity, compassion, and respect.


I believe that truly high-quality care comes from understanding each individual’s unique story, preferences, and needs, and ensuring that care is not only safe, but meaningful and fulfilling. I am equally committed to supporting and developing my team, fostering a culture of openness, kindness, and continuous learning.


By empowering staff and promoting reflective practice, I aim to build a strong, confident team that delivers exceptional care. My role is driven by a genuine desire to make a positive difference, ensuring that Galsworthy House feels like a true home for those who live and work here. 

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Galsworthy House to verify any information. View our terms and conditions. Galsworthy House has an Enhanced Service - more info.