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Galsworthy House

177 Kingston Hill, Kingston upon Thames, London KT2 7LX
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Friendly and comfortable. Homely.V H(Next of Kin)
Galsworthy House, Kingston upon Thames
The staff are meticulous in their attention to Mum’s personal and medical needs.K M(Daughter of Resident/Service User)
Galsworthy House, Kingston upon Thames
They have the most lovely and kind staff here who clearly care about the residentsLucy B(Friend of Resident/Service User)
Galsworthy House, Kingston upon Thames

Galsworthy House in Kingston Upon Thames provides round the clock residential, nursing and dementia care on a permanent and respite basis.

The Surrey care home overlooks Richmond Park, and features many quality facilities including a café, library and hair and beauty salon. Residents’ bedrooms are tastefully decorated, and outside there is a beautiful, landscaped garden, perfect relaxing with loved ones.

The experienced and well-trained team aim to create a caring and...  

Care Provided by Galsworthy House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Accreditations

  • Adopt A Grandparent

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,995From £2,244
Residential Dementia CareFrom £1,995From £2,244
Nursing CareFrom £2,245From £2,525
Nursing Dementia CareFrom £2,245From £2,525
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Galsworthy House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Andreea Tiple(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (72)
  • Single Rooms with ensuite Wet Room (52)

Galsworthy House Reviews (85)

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9.6

Galsworthy House has a Review Score of 9.6 (9.614) out of 10, based on 27 reviews in the last 2 years. Over all time Galsworthy House has 85 reviews.

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Showing 85 reviews matching selected criteria
Review from Ashley D (Son of Resident) published on 16 August 2021 Submitted via Website
Overall Experience

Very happy with the care they are providing for my dad. Whenever I get chance to visit him he seems very happy and upbeat. Good quality assisted facility and staffing. The staff keeps me informed and it has been very easy to work with the new manager. Keep up the good work.

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Review from Alexandra G (Daughter of Resident) published on 16 July 2021 Submitted via Postal Card
Overall Experience

My mother has been very well cared for at Galsworthy. She has been here for nearly 5 years and in that time I have felt confident that her welfare has been very well provided for. It is a clean and well run nursing home and I'm very happy that she is receiving the care she needs. It has given us as a family great reassurance as she is very vulnerable and frail.

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Review from Judith B (Daughter of Resident) published on 1 July 2021 Submitted via Postal Card
Overall Experience

Mum, who has end-stage dementia and is unable to communicate or do anything independently, seems very well cared for. She is calm, peaceful, clean and her skin moistured, her hair brushed. She has survived longer than we thought she would due to her expect feeding. I don't worry about her, and the staff are very kind and caring.

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Review from B W (Son-in-law of Resident) published on 26 March 2020 Submitted via Postal Card
Overall Experience

My wife and I live abroad. The staff have all been very helpful in admitting my Mother in Law. Considering trans-Atlantic communication, the transition was made very easy. Please congratulate everyone for their superb help.

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Review from M P (Son of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience

Very good staff who have looked after Mother in difficult and challenging situations. Mother has Alzheimer's. Some excellent hep in getting Mother to hospital to have x-ray after fall (fracture). The staff have also been a great help to myself as it has been very difficult watching my mother deteriorate with Alzheimer's.

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Review from Angela M (Sister of Resident) published on 18 December 2019 Submitted via Website
Overall Experience

Galsworthy House is a beautiful period property overlooking Richmond Park. I viewed the home and was greeted by a very well informed gentleman, customer services manager and a kind and helpful Receptionist. After a good look around I chose a room for my Sister. On moving in for our respite stay, I was greeted very warmly. The senior team took time to ask me and my sister what her needs were. We met the new Manager and a very experienced Deputy. My sister received excellent care during her stay. I would recommend Galsworthy House.

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Review from John N (Husband of Resident) published on 21 May 2018 Submitted via Postal Card
Overall Experience
My wife has been here nearly three years now.
Very satisfied with all aspects of the very professional and friendly care.

I see her every day.

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Review from Philippa S (Daughter of Resident) published on 11 May 2018 Submitted via Website
Overall Experience

Galsworthy House is a lovely building, well presented, with break-taking views over Richmond Park.

The Manager takes an active interest in the well-being of each individual, is sensitive to needs and is always ready to listen if there are any problems. I have really appreciated how visitors are always welcomed, at any time, and the staff are very friendly, helpful, kind and caring.

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Review from E B (Respite Resident) published on 11 May 2018 Submitted via Postal Card
Overall Experience

Following insertion of a pacemaker, I was told I must not use my arm for six weeks. My husband and I are in our late 80's. I am his carer and accustomed to doing everything at home. Knowing I might use the arm inadvertently I decided we should both go for some convalescent care for the first few days. I found Galsworthy House on the web and was excited about it as they were able to take us both together and everything has come right up to our expectations and hopes.

The care, friendliness and personal attention from everyone have been exceptional, the room and cooking are excellent and the house and grounds are lovely. The library is a marvellous facility.

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Review from Dan B (Son of Resident) published on 2 February 2018 Submitted via Website
Overall Experience

My mother has been at Galsworthy House for c. 3 years and is very happy there. Probably the most positive characteristic is the warmth and friendliness of all the staff, and the caring atmosphere they and the management create. The food is also well above the standard one would expect in an institution of this sort. The home is based in an historic building with lots of character, and recent refurbishment work has enhanced further the surroundings and facilities.

From a personal point of view, I find I am always made welcome when I visit and feel my mother is happy and well looked-after. On the odd occasion I have expressed any concern or asked for something to be done, it has always been taken seriously and dealt with.

I would be very happy to recommend Galsworthy House.

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Review from Vivienne P (Wife of Resident) published on 29 June 2017 Submitted via Website
Overall Experience
Galsworthy House has wonderful staff who are always helpful, kind and caring. This applies to the carers, who interact with and really do care for the patient, and the management team who go to great lengths to ensure both patient and relatives are happy with the service provided.
My husband settled in extremely quickly and, despite his dementia, seems very happy and comfortable with everything being done for him. As he has other medical problems it is comforting to know that the nursing staff keep a close eye on these and react promptly if a situation changes.
The food is tasty and plentiful and my husband is kept scrupulously clean throughout the day and night.

The ethos here is 'patient led', which means the care staff react to the patient's needs and don't insist on things being done to a rigid timetable. Visitors are always welcome at any time, which is most reassuring.

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Review from K E (Private Carer of Resident) published on 29 June 2017 Submitted via Postal Card
Overall Experience

Lovely experience visiting this care home. I've been looking after my client here for 4 years. Staff are brilliant, well trained and thorough. Even with change, refurbishment etc it's a lovely place to be and for those who come in for respite, it is a home away from home.

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Review from Diane d B (Resident / Service User) published on 17 March 2017 Submitted via Postal Card
Overall Experience

I had a wonderful stay at Galsworthy House for 10 days to recuperate after pneumonia before going home. I thank the staff for their great care, kindness in every respect. There is a few staff, in particular, I would like to mention but the other staff were wonderful as well!

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Review from Marie H (Daughter of Resident) published on 23 January 2017 Submitted via Postal Card
Overall Experience

Mum arrived here in October 2016. She came straight from hospital and was in a very bad way. Almost comatosed, not walking, needing a hoist, not eating etc. She is now very well. The best she has been for over a year. The staff have been so good to her, getting her back on her feet and making her happy. They have sorted her medication and she is eating so well. Thanks to the Manager who works so hard and all the staff on the first floor.

Reply from Mary Plante, Acting Home Manager at Galsworthy House

Thank you for taking the time to review Galsworthy House, we really appreciate your feedback. At Galsworthy House, we take great pride in ensuring we deliver high-quality care and facilities and we are very pleased that you have such a positive impression of our team and the high-quality care they provide. We hope that you will continue to share your suggestions with us in the home in future.

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Review from Patricia C (Daughter of Resident) published on 8 December 2016 Submitted via Postal Card
Overall Experience

My Mum enjoyed living at Galsworthy House. She found the staff very friendly and kind.

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Review from Mazen A (Husband of Resident) published on 1 November 2016 Submitted via Postal Card
Overall Experience

My wife came here because she has Dementia. The place is clean and very well organised. The food is healthy and well made. My wife is happy here, she is very well looked after.

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Review from Terence R S (Friend of Resident) published on 9 June 2016 Submitted via Postal Card
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Always kind, charming and helpful to residents and visitors alike.

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Review from John L (Son of Resident) published on 2 June 2016 Submitted via Postal Card
Overall Experience

If I was allowed only one thing to day about Galsworthy House, it would be the brilliant staff that have looked after our mother since she became a resident in October 2011.

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Review from Martin K (Great-Nephew of Resident) published on 23 May 2016 Submitted via Postal Card
Overall Experience

Galsworthy House is always odour free, a good initial sign of a well financed, well cleaned, well run care home.

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Review from Susie A (Niece of Resident) published on 17 November 2015 Submitted via Website
Overall Experience

My Uncle stayed at Galsworthy House for nearly 2 years. They provided excellent quality of care, especially challenging with a man who was very independent until his early 90's. He clearly felt safe, enjoyed the food, care & attention very much. For his entire stay, he was resident on the mezzanine floor which is managed by a member of staff who was utterly superb. His patience & kindness to my Uncle was unfailing & it was clear my Uncle grew very fond of him which was lovely to see. It was lovely to think we did not have to worry about him & if there were any concerns over his health they always reached out immediately. The Deputy Manager has also been fantastic, providing support & guidance over the last 2 years. My Uncle sadly passed away last month, he passed away peacefully & with dignity at the age of 93, you can't really ask for more than that.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (50) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Galsworthy House.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

Meet the Team (1)

Andreea Tiple
Andreea TipleJob Title:Home Manager

As Home Manager at Galsworthy House, I am passionate about creating a warm, safe, and person-centred environment where every resident is treated with dignity, compassion, and respect.

I believe that truly high-quality care comes from understanding each individual’s unique story, preferences, and needs, and ensuring that care is not only safe, but meaningful and fulfilling. I am equally committed to supporting and developing my team, fostering a culture of openness, kindness, and continuous learning.

By empowering staff and promoting reflective practice, I aim to build a strong, confident team that delivers exceptional care. My role is driven by a genuine desire to make a positive difference, ensuring that Galsworthy House feels like a true home for those who live and work here.

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