- UK Care Homes Search
- Care Homes in England
- Care Homes in London
- Care Homes in Kingston upon Thames Borough
- Galsworthy House care home

Friendly and comfortable. Homely.V H(Next of Kin)

The staff are meticulous in their attention to Mum’s personal and medical needs.K M(Daughter of Resident/Service User)

They have the most lovely and kind staff here who clearly care about the residentsLucy B(Friend of Resident/Service User)

Friendly and comfortable. Homely.V H(Next of Kin)

The staff are meticulous in their attention to Mum’s personal and medical needs.K M(Daughter of Resident/Service User)

They have the most lovely and kind staff here who clearly care about the residentsLucy B(Friend of Resident/Service User)

Galsworthy House in Kingston Upon Thames provides round the clock residential, nursing and dementia care on a permanent and respite basis.
The Surrey care home overlooks Richmond Park, and features many quality facilities including a café, library and hair and beauty salon. Residents’ bedrooms are tastefully decorated, and outside there is a beautiful, landscaped garden, perfect relaxing with loved ones.
The experienced and well-trained team aim to create a caring and...
Care Provided by Galsworthy House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Galsworthy House for full pricing details and T&Cs.
Contact Galsworthy House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Andreea Tiple(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
Room Information
- Single Rooms (72)
- Single Rooms with ensuite Wet Room (52)
Galsworthy House Reviews (85)
Galsworthy House has a Review Score of 9.6 (9.614) out of 10, based on 27 reviews in the last 2 years.
Over all time Galsworthy House has 85 reviews.
The care at Galsworthy is excellent, all the staff are so kind and genuinely look after residents like they are at home. I feel so reassured knowing that my beloved Mum is safe, well fed and properly cared for. When you can no longer care for a parent yourself as their needs increase and they need 24-hour care in a warm and loving environment, Galsworthy is second to none. You couldn't find a kinder more hard-working team of nurses, carers and overall team.
Thank you so much for your touching feedback, Sophie, we're so glad to hear that you're pleased with your mum's care and reassured that she's getting the attention she needs. Your kind words about our team are so thoughtful and will put smiles on a lot of faces, thank you again for sharing this with us!
The staff who cared for her went above and beyond to make sure she was well looked after, and nothing was too much trouble.
Her room was clean, spacious with a lovely view over Richmond Park. On a few occasions, we went down to the coffee lounge where you can have tea, coffee or hot chocolate. There is also a selection of cakes.
Thank you so much for making my mother so comfortable during her recovery.
Kind regards.
Thank you so much for sharing your feedback, Sharon. We're delighted to hear that your mother enjoyed her stay at Galsworthy House and that the team were able to take care for all of her needs. Our team are dedicated to providing a warm, friendly, comfortable and safe environment for all residents,...
The icing on the cake for me was the 'cafe' where I could help myself to a latte '
from the machine and a biscuit or some fruit and curl up in a very comfortable armchair with a book.
Thank you for taking the time to leave us such a fantastic review. We're happy to hear that you enjoyed your stay at Galsworthy House. We will pass on your kind comments to the whole team.
After being discharged from the hospital she was admitted for respite care to Galworthy House for three weeks. The care is exemplary!
There is kindness and empathy and my mother is being looked after by caring and professional staff.
They are helpful and always there to help when needed.
I would highly recommend the facility to anyone who wants their loved ones looked after with the same compassion and care you would give them!
Thank you for taking the time to leave us such a fantastic review Sameera! We're happy to hear that your mother is receiving such great care at Galsworthy House and will pass on your kind comments to the whole team.
My 95-year-old mother has been a resident at Galsworthy House since February 2024. She has been provided excellent care at Galsworthy. The staff are caring, friendly and cheerful. Her room is always kept very clean. It is never an easy decision to move a loved one but Galsworthy has surpassed our expectations.
Thank you for taking the time to leave us such a fantastic review. We're happy to hear that your mother is receiving such great care at Galsworthy House and will pass on your kind comments to the whole team.
My mother has been in the nursing home for six weeks and has settled in well. The staff are all very nice and helpful. There are activities and entertainment daily.
On behalf of the Galsworthy House team, we would like to thank you for your wonderful feedback. Thank you again for your review.
My mother spent the last two weeks of her life here and I was very happy with the way the nurses and carers looked after and respected her. Her room was bright and airy and had patio doors leading onto a terrace area. (It would have been nicer if the pots had been planted out.) I arrived a few minutes after my mother died, but two carers with there holding her hand and reading to her which was a comfort to both her and me. The staff are all very kind.
Thank you for your kind words and recognition of the team at Galsworthy House. We are really sorry for your loss, we hope we made your mother's stay with us comfortable and would like to pass on our condolences on hearing of her passing.
Friendly and comfortable. Homely.
Many thanks for your review of Galsworthy House, your feedback has been shared with the team.
Our family could not be happier with the wonderful care provided to our mother who has significant medical needs. The home is very clean, and comfortable with great facilities for residents and family members. My young daughter was unwilling to visit Mum in hospital, but loves it at the home and is very happy that her grandma is being so well cared for. The staff are meticulous in their attention to Mum’s personal and medical needs. They seem to have endless patience when feeding her, and administering personal care. The team members we deal with have been warm and empathetic, providing support to Mum and emotional support and guidance to us. They keep us up to date, and tell us what to expect, which reaffirms our impression that they are well experienced and very skilled. The atmosphere is warm, and I can see every effort is made to treat the residents with care, dignity and respect. I will always be grateful for the way the home has looked after us all at this important time.
Thank you for taking the time to leave us a review and for your kind words about our home, the care your mother is receiving and the team at Galsworthy House. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
The care she has received has been very good. Occasionally one of the carers doesn’t listen to how she likes to take her shower, but otherwise they’ve been kind and respectful. The nurses are excellent and have built up a lovely rapport with her. As have the other staff, including the wonderfully warm and friendly hospitality manager.
There is a regular physio, who comes weekly and works wonders with her mobility and confidence, as well as a lovely hairdresser. Would highly recommend!
Many thanks for your review and your lovely comments about our home and the care the residents are receiving. Your feedback has been sent to the team.
It was not only a beautiful location with its perfect vibe (both for patients and for visitors) but the staff and facilities were outstanding.
I understand he finally was able to relax and, sadly, passed away with carers who seemed to care.
Thank you Galsworthy House! We are so happy that he was able to stay with you.
Thank you for your review and recognition of the team at Galsworthy House Nursing Home. We are very sorry for your loss. We hope we made your brother's time here as peaceful as possible and would like to thank you for your heartfelt words of kindness which are very much appreciated. The team will be touched to hear your feedback.
We are really pleased with and grateful for the quality of care provided to my mum who was discharged here after a severe stroke. The staff are attentive, caring and extremely professional. The team have gotten to know my mum and our wider family quickly, and are always keen to do what they can to make all of us, including Mum, comfortable and calm at a very difficult time. They are always well-informed about her up-to-date condition and anticipate her needs. We are being kept well informed, and feel very comfortable that we can ask as many questions as we have. The room itself is very clean and comfortable, and Mum’s personal care needs are being met and maintained to a really high standard. We have been really impressed that the quality of care and commitment is high across every level of the team, including the night team. The staff work really hard, without complaint and always seem to be in good humour. Overall, we are so thankful to everyone who is supporting us all.
Thank you for taking the time to leave us a review and for your lovely comments about our home, the care your mum is receiving and the recognition of the team at Galsworthy House. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
When my husband was moved here I was very worried about how things would turn out for him. I need not have worried, everything went well, the staff were nice (they are the most important thing in my opinion) all other things like rooms, and services to him, he seems to have settled. I really miss him but it gives me a little peace of mind to see how well things have turned out, of course, he does not want to be away from his own home but I hope he will be able to take it all in his stride. Thanks to all who are looking after him.
Thank you Hilda for taking the time to leave us a review and for your kind words about our home and team at Galsworthy House. It is lovely to hear that your husband is settling in at our home and you have peace of mind that he is being looked after. Your feedback will be shared with the team.
They have the most lovely and kind staff here who clearly care about the residents and are great at their job. There are also lots of great activities available for everyone. I would definitely recommend this care home.
Thank you for taking the time to leave us a review and for your lovely comments about our team and activities at Galsworthy House. Your feedback will be shared with the team.
When I was first looking for somewhere to take care of my husband I didn’t know the first thing to do, so many to view but I’m so glad I found this one. The staff are so friendly and very attentive to my husband's needs also which I found that they are very respectful as growing old you seem to lose your place in society but not here, everybody is made to feel welcome, they work hard to include you in the daily activities, keeping the mind busy is a must. The food looks absolutely amazing. I’ve got this place earmarked if I ever need it, also on the other note health is monitored on a regular basis they record it on his notes and appointments are dealt with it is definitely a home-from-home.
Thank you for taking the time to leave us a review and for your wonderful comments about our home and team, it is lovely to hear that Galsworthy House feels like a home-from-home. Your comments have been passed on to the team who will be delighted to hear your feedback.
I cannot praise the home enough. The carers are amazing, mum is well looked after. Nothing is too much trouble. The staff are very responsive with queries, or questions I may have. I would like to see Mum attend outings more apart from that very pleased with Galsworthy House. Keep up the good work.
Thank you Denise for your kind words and recognition of the team at Galsworthy House. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
The old friend that I visit is very happy here and her health has improved since being here. I always find the staff kind and supportive. I teach my friend a particular technique and the staff express interest and cooperate with me. The extra activities the home provides are particularly important. I am impressed.
Thank you for taking the time to leave us a review, it is lovely to hear that your friend has settled in at Galsworthy House and that you enjoy your visits. Your feedback will be shared with the team.
Staff are all very friendly and seem to know exactly what they are doing and my mother is extremely happy there. Always smells clean and relaxed, never shows signs of pain or neglect, this is important to me. Thank you so much to all the staff and especially the lovely managers.
Thank you for taking the time to leave us a review and for your lovely comments about our team and the care your mother is receiving. It is wonderful to hear that your mother is happy and settled at Galsworthy House. Your feedback will be shared with the team.
Wonderful place, very professional staff and management are easy to talk to. From entering the building till exit you can see everybody is working hard to fulfil the needs of residents. Highly recommended.
Thank you Naga for taking the time to leave us a review and for your wonderful comments about our home and team. Your feedback will be shared with the team who will be delighted to read your comments.
He has greatly appreciated it and has improved, almost back to full strength, which has only been possible due to what the team have done for him.
If or when we require respite care again, Galsworthy House will be will be our first point of call due to the caring nature of all that work there.
Thank you, Simon, for taking the time to leave us a review and for your recognition and lovely comments about our team at Galsworthy House. We are delighted to hear your father enjoyed his stay with us and look forward to welcoming him back. Your feedback has been shared with the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (50) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Galsworthy House.
Meet the Team (1)

As Home Manager at Galsworthy House, I am passionate about creating a warm, safe, and person-centred environment where every resident is treated with dignity, compassion, and respect.
I believe that truly high-quality care comes from understanding each individual’s unique story, preferences, and needs, and ensuring that care is not only safe, but meaningful and fulfilling. I am equally committed to supporting and developing my team, fostering a culture of openness, kindness, and continuous learning.
By empowering staff and promoting reflective practice, I aim to build a strong, confident team that delivers exceptional care. My role is driven by a genuine desire to make a positive difference, ensuring that Galsworthy House feels like a true home for those who live and work here.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Galsworthy House to verify any information. View our terms and conditions. Galsworthy House has an Enhanced Service -more info.