Old Walled Garden, Teaninich Industrial Estate, Alness, IV17 0XB
View Full Details of Redwoods Nursing HomeMy wife has been a resident for over a year now. After an extended stay in hospital, the family was eager to get a suitable nursing home. This was not without some concerns. We were confident that her social needs would be catered for (which, obviously was not something the hospital could do) but her clinical care exercised our thoughts. We needn't have worried - the nursing care has been beyond exemplary to our everlasting relief. It is one of the most important decisions anyone can face to choose a nursing home for a loved one. That EVERY member of staff we meet works to the highest standards to ensure a safe and comfortable stay is beyond our (admittedly very high) expectations and we are eternally grateful for the peace of mind this gives to all our family. Well done REDWOODS.
All the staff at Redwoods Care Home are kind, thoughtful and hardworking. They go out of their way to make the residents comfortable and happy and also help to comfort the relatives. I would not hesitate to recommend Redwoods.
We have always found all the staff very caring, professional and compassionate towards our friend who is under nursing care in Redwoods nursing home. Our friend suffers from the results of a severe stroke which rendered her immobile and with very limited speech. The staff spend time with her and put huge effort into communicating with her and we have seen first hand, how she interacts with them. So a huge thank you to you all!!
My father became a resident at Redwoods Nursing Home 4yrs ago & I can honestly say the care & attention he has received has been exceptionally brilliant. He has not always been the easiest to deal with but all staff have been brilliant. Due to the care & kindness my father has received my mother decided there was no better place for herself to see out her last years but in Redwoods also. She has been a resident there now for nearly 6mths & I am amazed how well she has settled in. She is looking so much happier & healthier since going there. She's never been one for mixing with others but the staff have made her feel so welcome. She says she's feels like part of a family Huge thank you to you all,You have all taken so much pressure off of me and I can now enjoy my time with my parents and not have to worry about them.xx
The team at Redwoods are professional, compassionate and simply put, the very best. I have no hesitation in recommending them to anyone who finds themselves in need of the service they provide. My mother has been cared for at Redwoods for nearly two and a half years. I see the staff go above and beyond to make their residents as comfortable and happy as possible. There are lots of activities, interaction with the local schools, and music. Nursing care is of the highest standard and everyday care is carried out with the greatest of respect , dignity and good humour. Food, laundry, maintenance and other behind the scenes work is clearly done by people who care. Well done to everyone at Redwoods Carehome.
I'm very happy with the staff at Redwoods and would like to note my appreciation of their patience, care and kindness they show my friend. I am well aware that my friend "has his days" and can take it out on the very people who are helping him. I am concerned about the situation regarding my friend's TV. I first raised the issue with his faulty remote control several weeks ago. Nothing has changed sadly- the remote doesn't work. I'd like to see my friend set a new flat screen TV so that he can choose what to watch and maybe even watch music or online streaming services.
Excellent care of my relative with plenty of entertainment and things for them to do . Interaction between staff and residents is excellent and they all seem to have a great raport between them. Plenty information on how things are going with my relative health and care wise. Couldn't find a better place for attentativeness and the carre provided.
After checking out several nursing homes in the area we chose Redwoods Nursing Home. We feel that we chose correctly as Redwoods create a very friendly and caring atmosphere and the care and nursing staff are fantastic at their jobs and look after our friend with great care and compassion.
My father has been a resident in Redwoods for the past 3 months. Both I and the rest of my extended family are delighted with the level of care that our beloved father receives. The staff are always patient, friendly and very professional. The staff have a wonderful way with Dad who can be very stubborn. They have a great relationship with him incorporating fun into the situation, something he enjoys immensely. The recent Christmas Party organised for the residents was excellent. A party that we all enjoyed immensely, especially Dad. All-in-all, as a family, we are delighted with the care home. A real highland gem.
On all occasions when visiting my mum, the staff are friendly, happy and always keen to chat about her! Over the festive season, I was delighted to see the staff making a real effort to involve my mum in all the activities, and there were a few different things going on. Thanks for all the effort.
My cousin has been a resident for a few years. I have been impressed by the friendly staff and the way that my cousin has been carefully treated. She can be difficult and rude. All the staff treat her with respect and make her feel at home. Your entertainment officer is impressive and the housekeeping is good.
I am extremely happy with the care my mother receives from Redwoods, staff are always happy and helpful, always keep me updated with anything and there are always activities on and days out that my mother loves. I highly recommend Redwoods and would certainly recommend to friends and other families. Thanks to you all, you’re doing a fantastic job.
My husband came to Redwoods in March 2023 and settled much quicker than I thought he would. The staff are so caring and treat him with respect. Nothing is too much trouble, and we know he can be quite challenging at times. We were pleased to see him participating in some of the activities. The staff are so patient and encouraging. I would recommend Redwoods to anyone needing a caring, efficient home from home.
My partner had been in Redwoods for several months now. I have found the staff to be very friendly and helpful and welcoming. As my partner is nonverbal, they take time to talk to him and explain what they are doing and make sure he is comfortable. I find it to be good in every aspect of care.
My mother has been a resident at Redwoods Nursing Home for the past nine months. The caring and supportive staff eased the transition for both the resident and relatives. The home has an open and inclusive feel - all staff are very welcoming. Mum settled very quickly in this secure environment. The recent appointment of an activities co-ordinator, and the wide spectrum of activities on offer has led to a much greater level of engagement and stimulation. The quality and variety of food provided is first-class. The home is very well-managed which instills great confidence in relatives.
My mum has been in Redwoods Nursing Home's care for almost 7 years and in that time she has received excellent care and attention from a very friendly and welcoming staff. Redwoods is situated in a garden setting and residents are encouraged to be involved in outdoor and indoor activities. Mum is receiving the best of care for her needs and while her abilities are limited now she is always made to feel included in daily life here. We are kept regularly informed by staff of any issues that arise.
My husband has been in since February 2023, and is settled and is very happy with his care. Once he got to know the staff and he has started to participate in the activities. He has gone out for walks with staff and other service users and is quite happy to mix with other service users.
Our mother moved care home to Redwood in April 2022. She was in another care home prior to this period for six months, and the nursing care was awful. Since moving to Redwood, the care has been fantastic - so, so much better than the nursing care she received in the previous care home. The staff at Redwood are brilliant - so caring!
Very happy with the constant care my relative receives. He has been a resident for almost 8 years and throughout that time the staff have gone way beyond the call of duty. I would happily recommend this home to anyone. My relative is in the dementia unit where the care is exceptional.
My husband has been a resident in the home for over 7-years. As a dementia sufferer, his care has been excellent in every way - physically and mentally. Lockdown was very difficult for everybody but was made "easier" knowing that the care given, in the past, would continue throughout that period. My sincere thanks to the manageress and her team for running such a caring home.
My wife has been a resident for over a year now. After an extended stay in hospital, the family was eager to get a suitable nursing home. This was not without some concerns. We were confident that her social needs would be catered for (which, obviously was not something the hospital could do) but her clinical care exercised our thoughts. We needn't have worried - the nursing care has been beyond exemplary to our everlasting relief. It is one of the most important decisions anyone can face to choose a nursing home for a loved one. That EVERY member of staff we meet works to the highest standards to ensure a safe and comfortable stay is beyond our (admittedly very high) expectations and we are eternally grateful for the peace of mind this gives to all our family. Well done REDWOODS.
All the staff at Redwoods Care Home are kind, thoughtful and hardworking. They go out of their way to make the residents comfortable and happy and also help to comfort the relatives. I would not hesitate to recommend Redwoods.
We have always found all the staff very caring, professional and compassionate towards our friend who is under nursing care in Redwoods nursing home. Our friend suffers from the results of a severe stroke which rendered her immobile and with very limited speech. The staff spend time with her and put huge effort into communicating with her and we have seen first hand, how she interacts with them. So a huge thank you to you all!!
My father became a resident at Redwoods Nursing Home 4yrs ago & I can honestly say the care & attention he has received has been exceptionally brilliant. He has not always been the easiest to deal with but all staff have been brilliant. Due to the care & kindness my father has received my mother decided there was no better place for herself to see out her last years but in Redwoods also. She has been a resident there now for nearly 6mths & I am amazed how well she has settled in. She is looking so much happier & healthier since going there. She's never been one for mixing with others but the staff have made her feel so welcome. She says she's feels like part of a family Huge thank you to you all,You have all taken so much pressure off of me and I can now enjoy my time with my parents and not have to worry about them.xx
The team at Redwoods are professional, compassionate and simply put, the very best. I have no hesitation in recommending them to anyone who finds themselves in need of the service they provide. My mother has been cared for at Redwoods for nearly two and a half years. I see the staff go above and beyond to make their residents as comfortable and happy as possible. There are lots of activities, interaction with the local schools, and music. Nursing care is of the highest standard and everyday care is carried out with the greatest of respect , dignity and good humour. Food, laundry, maintenance and other behind the scenes work is clearly done by people who care. Well done to everyone at Redwoods Carehome.
I'm very happy with the staff at Redwoods and would like to note my appreciation of their patience, care and kindness they show my friend. I am well aware that my friend "has his days" and can take it out on the very people who are helping him. I am concerned about the situation regarding my friend's TV. I first raised the issue with his faulty remote control several weeks ago. Nothing has changed sadly- the remote doesn't work. I'd like to see my friend set a new flat screen TV so that he can choose what to watch and maybe even watch music or online streaming services.
Excellent care of my relative with plenty of entertainment and things for them to do . Interaction between staff and residents is excellent and they all seem to have a great raport between them. Plenty information on how things are going with my relative health and care wise. Couldn't find a better place for attentativeness and the carre provided.
After checking out several nursing homes in the area we chose Redwoods Nursing Home. We feel that we chose correctly as Redwoods create a very friendly and caring atmosphere and the care and nursing staff are fantastic at their jobs and look after our friend with great care and compassion.
My father has been a resident in Redwoods for the past 3 months. Both I and the rest of my extended family are delighted with the level of care that our beloved father receives. The staff are always patient, friendly and very professional. The staff have a wonderful way with Dad who can be very stubborn. They have a great relationship with him incorporating fun into the situation, something he enjoys immensely. The recent Christmas Party organised for the residents was excellent. A party that we all enjoyed immensely, especially Dad. All-in-all, as a family, we are delighted with the care home. A real highland gem.
On all occasions when visiting my mum, the staff are friendly, happy and always keen to chat about her! Over the festive season, I was delighted to see the staff making a real effort to involve my mum in all the activities, and there were a few different things going on. Thanks for all the effort.
My cousin has been a resident for a few years. I have been impressed by the friendly staff and the way that my cousin has been carefully treated. She can be difficult and rude. All the staff treat her with respect and make her feel at home. Your entertainment officer is impressive and the housekeeping is good.
I am extremely happy with the care my mother receives from Redwoods, staff are always happy and helpful, always keep me updated with anything and there are always activities on and days out that my mother loves. I highly recommend Redwoods and would certainly recommend to friends and other families. Thanks to you all, you’re doing a fantastic job.
My husband came to Redwoods in March 2023 and settled much quicker than I thought he would. The staff are so caring and treat him with respect. Nothing is too much trouble, and we know he can be quite challenging at times. We were pleased to see him participating in some of the activities. The staff are so patient and encouraging. I would recommend Redwoods to anyone needing a caring, efficient home from home.
My partner had been in Redwoods for several months now. I have found the staff to be very friendly and helpful and welcoming. As my partner is nonverbal, they take time to talk to him and explain what they are doing and make sure he is comfortable. I find it to be good in every aspect of care.
My mother has been a resident at Redwoods Nursing Home for the past nine months. The caring and supportive staff eased the transition for both the resident and relatives. The home has an open and inclusive feel - all staff are very welcoming. Mum settled very quickly in this secure environment. The recent appointment of an activities co-ordinator, and the wide spectrum of activities on offer has led to a much greater level of engagement and stimulation. The quality and variety of food provided is first-class. The home is very well-managed which instills great confidence in relatives.
My mum has been in Redwoods Nursing Home's care for almost 7 years and in that time she has received excellent care and attention from a very friendly and welcoming staff. Redwoods is situated in a garden setting and residents are encouraged to be involved in outdoor and indoor activities. Mum is receiving the best of care for her needs and while her abilities are limited now she is always made to feel included in daily life here. We are kept regularly informed by staff of any issues that arise.
My husband has been in since February 2023, and is settled and is very happy with his care. Once he got to know the staff and he has started to participate in the activities. He has gone out for walks with staff and other service users and is quite happy to mix with other service users.
Our mother moved care home to Redwood in April 2022. She was in another care home prior to this period for six months, and the nursing care was awful. Since moving to Redwood, the care has been fantastic - so, so much better than the nursing care she received in the previous care home. The staff at Redwood are brilliant - so caring!
Very happy with the constant care my relative receives. He has been a resident for almost 8 years and throughout that time the staff have gone way beyond the call of duty. I would happily recommend this home to anyone. My relative is in the dementia unit where the care is exceptional.
My husband has been a resident in the home for over 7-years. As a dementia sufferer, his care has been excellent in every way - physically and mentally. Lockdown was very difficult for everybody but was made "easier" knowing that the care given, in the past, would continue throughout that period. My sincere thanks to the manageress and her team for running such a caring home.