Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Southside Care Home

stars
stars 18 December 2024
Mum moved into Southside from hospital. The home is tastefully decorated, room sizes large and has all the amenities required. The stand out is the manager and her staff, they are all lovely and genuinely care for the residents. I'm so glad we chose Southside as it's homely and caring with excellent
staff and lovely food. Wouldn't hesitate to recommend to others.
Review from Maree C (Daughter of Resident/Service User)
stars
stars 21 November 2024
Would highly recommend Southside. Very friendly and amazing staff, from management down to carers, chefs, cleaners, and handyman. Great atmosphere, welcoming. Always entertaining the residents. Great meals. Couldn't ask for better care, so attentive and caring. Great with family, always keeping in
touch, getting to know everyone. It's like being part of a big family, always made to feel welcome. Motivate the residents with loads of activities and, a beautiful garden that is well-used in summer. If you're looking for a home for a loved one, look here you won't be disappointed.
Review from Moira M (Daughter-in-law of Resident/Service User)