Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Ashley House

stars
stars 19 August 2019
A very welcoming and friendly home with great care and kindness shown to the residents, also quick to act if there is a problem with the health of any of the residents. There is also a system of games and activities for those who can manage it; reading materials, books, and facility to make things
to0. when possible outings are arranged for those who wish. Generally a happy and organised place.
Review from Jean P (Daughter of Resident/Service User)
stars
stars 07 August 2019
Mum came to stay at Ashley House following a series of falls in her own home. After discussing at length with family and medical practitioner with regards to our mother's age and future wellbeing, we met with senior staff at Ashley House and after a period of time, mum decided to stay. It is a
lovely home, with an excellent senior team who are kind and friendly carers. As a family, we feel reassured that mum is safe with the care offered and treated with dignity at all times. She has the freedom to do her own thing but has help whenever she needs it. The food is very good with plenty of choices, we would highly recommend Ashley House to anyone considering residential care.
Review from Terry B (Son of Resident/Service User)