Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Hurst

stars
stars 26 April 2023
Although the home is scruffy and limited, it is friendly and homely. For my brother, it has provided him, with his schizophrenia, with a home where he feels safe and wanted. The manager has proved especially capable of handling my brother's behaviour. Other staff are also caring and the current cook
has 'mothered' him in a way which has markedly improved his behaviour and appearance. His experience in previous homes has never helped him so much. He is happier and better behaved now than he has been for tens of years. Although the facilities may seem few, it has not proved a disadvantage for him.
Review from David H (Brother of Resident/Service User)
stars
stars 21 May 2019
A great improvement from my last review, the food is a lot better more of a choice, the staff take turns in doing the cooking, the garden is much cleaner, there are more activities, more rooms to relax in.
Review from Stephen R (Resident / Service User)