Submit a Review for Hazelbrook Christian Nursing Home
Albert Street, Horwich, Bolton, BL6 7AW
View Full Details of Hazelbrook Christian Nursing HomeLatest Reviews for Hazelbrook Christian Nursing Home
26 August 2025
I've been visiting my mother at Hazelbrook for the past two years. She has received excellent care from all the staff, who are friendly, hard working and go 'above and beyond' for all the residents. I enjoy the visits and am made to feel welcome and well-informed of events and any situations that arise. There is a feel-good atmosphere whenever I sign in and I leave, knowing Mum is in safe hands. :)
15 July 2025
My mum was admitted in April 2025. I visited many homes before deciding on Hazelbrook. I chose Hazelbrook because that important 1st impression was very good. It is clean, it doesn't smell, it is welcoming, and the staff interact really well with the patients. The manager is very professional and is extremely knowledgeable about the complex care needs of the elderly. It's not a 5 star hotel, and there may be a bit of chipped paint here and there, but for me, its all about the quality of care, which is excellent. My mum has settled in well, and is a lot more calm now. She is treated with respect, understanding and patience. Her dignity is always preserved. I see staff clean her room regularly, bedding is always fresh, and Mum is in clean clothes every day. I highly recommend Hazelbrook.
15 July 2025
The care that my grandma has received has been brilliant. The management of the care home fully understood my grandma's needs and what needed to be put in place. Everyone we have met involved in my grandmas's care have been professional, friendly and looked after my grandma well. The building could do with a refresh. But the care home is clean at all times.
15 July 2025
My mum has been in Hazelbrook Nursing Home for over 14 years. She has been treated with great care, compassion and dignity throughout. We could not have asked for better for Mum or ourselves. Hazelcourt is a good example of how a care home should be run.
15 July 2025
All staff friendly, competent & the treatment/care she receives is first rate. Although, always clean, the overall appearance (decor) of the rooms could do with a update/refresh, but the care my mother receives far outweighs the minor aesthetic aspects of the home.
30 June 2025
I feel that this is a kind and caring team. Our Dad has been here for nearly a year and is treated respectfully and compassionately. I feel assured that he is in safe hands.
14 January 2025
It is never an easy decision to place a loved one in respite care. My experience with Hazelbrook Christian Nursing Home gave me peace of mind. My Dad stayed there for 14 days - bridging November 2024 and December 2024. From the first conversation with the manager, all of our fears and concerns were addressed. Their reassurance and understanding made me confident that my Dad would be well cared for. During his stay, my Dad received excellent care, creating an environment where he felt comfortable. Every single member of staff who was involved in his care was attentive, compassionate and always willing to answer our questions. Their kindness and professionalism truly stood out. Overall, Hazelbrook Christian Nursing Home provided a safe and caring environment for my Dad during his respite care. I am very grateful for their support and understanding.
04 December 2024
My dad is really well looked after for all his needs. I would like more one to one care if possible or days out. Overall my dad is a lot better than the day he came in, thanks to all the staff. The home needs a lot up updating.
24 June 2024
The staff are always helpful and friendly, although they can be very busy. Nice garden space for summer.
12 July 2023
When Mum became too poorly to be cared for at home, it was a very worrying time for us all. I have to say though, that from the first week at Hazelbrook Christian Nursing Home, not only was Mum made welcome but all the family too. We never once felt uneasy leaving Mum in their care and she was happy and said she felt safe. Her room was spotless and personal care a priority throughout. Staff gave Mum every opportunity to engage with other residents and enjoy daily activities. We visited every day for almost 8 months and were given updates on arrival of how Mum had been and if they had any concerns. I was contacted a few times in the early hours because nurses and carers had seen deterioration in Mum's condition and it helped me to rest and trust that I would be alerted quickly if necessary. We were very impressed. Mum's passing was gradual and peaceful and the highest level of care was constantly maintained. I have absolutely no hesitation in recommending Hazelbrook to anyone.
24 October 2022
Having spent three months in hospital, my aunt was moved to this care home as part of the rehabilitation/review service provided by the hospital (once the hospital can do more). Although my aunt was only at Hazelbrook for a week before sadly passing away, I found all the staff to be so caring and considerate. It doesn't matter what the fixtures and fittings look like, a place should be judged on how the residents are cared for. I really feel that she was looked after well and with dignity and respect in her final week of her life. Thank you to all the staff.
18 March 2022
Excellent staff, very caring. My mother was looked after so well, and I felt reassured she was well cared for in exceptional circumstances. Cannot fill value for money because it was an awful lot of money because Mum had savings. Staff were magnificent. Even stood outside the home as mark of respect on Mum's funeral.
07 April 2021
This home looked after my mother many years ago and my cousin in the last few years. Many of the staff are still the same and show the same level of care consistently. During Covid they have excelled, always asking if they can do more and keeping me informed the whole way through. They have limited space but erected a place where I can safely see my cousin. The staff go the extra mile to help in these strange times and the recent sweet trolley for the residents was a really good idea. I would recommend this home to anyone for their loved family members.
07 April 2021
We are more than happy with the care provided for our mum. Residents are treated as individuals, care and regular activities are tailored to suit individual needs. At breakfast residents can choose whatever they would like to eat on that particular day, which our mum particularly appreciates. Each resident has their own key worker, which is helpful to Mum as her care remains constant which I am sure she benefits from. Everywhere is very clean and tidy at all times. The furniture is well maintained and comfortable. All clothing is washed and ironed on site, which ensures that residents have their own clothes returned to them. Outside activities are encouraged when and where possible. Residents are able to sit outside in the grounds when they would like to do so. For Easter they have made Easter bonnets during a craft afternoon. Regular sing songs take place, which Mum enjoys. Trips to the library and book choosing takes place when possible.
Latest Reviews for Hazelbrook Christian Nursing Home
26 August 2025
I've been visiting my mother at Hazelbrook for the past two years. She has received excellent care from all the staff, who are friendly, hard working and go 'above and beyond' for all the residents. I enjoy the visits and am made to feel welcome and well-informed of events and any situations that arise. There is a feel-good atmosphere whenever I sign in and I leave, knowing Mum is in safe hands. :)
15 July 2025
My mum was admitted in April 2025. I visited many homes before deciding on Hazelbrook. I chose Hazelbrook because that important 1st impression was very good. It is clean, it doesn't smell, it is welcoming, and the staff interact really well with the patients. The manager is very professional and is extremely knowledgeable about the complex care needs of the elderly. It's not a 5 star hotel, and there may be a bit of chipped paint here and there, but for me, its all about the quality of care, which is excellent. My mum has settled in well, and is a lot more calm now. She is treated with respect, understanding and patience. Her dignity is always preserved. I see staff clean her room regularly, bedding is always fresh, and Mum is in clean clothes every day. I highly recommend Hazelbrook.
15 July 2025
The care that my grandma has received has been brilliant. The management of the care home fully understood my grandma's needs and what needed to be put in place. Everyone we have met involved in my grandmas's care have been professional, friendly and looked after my grandma well. The building could do with a refresh. But the care home is clean at all times.
15 July 2025
My mum has been in Hazelbrook Nursing Home for over 14 years. She has been treated with great care, compassion and dignity throughout. We could not have asked for better for Mum or ourselves. Hazelcourt is a good example of how a care home should be run.
15 July 2025
All staff friendly, competent & the treatment/care she receives is first rate. Although, always clean, the overall appearance (decor) of the rooms could do with a update/refresh, but the care my mother receives far outweighs the minor aesthetic aspects of the home.
30 June 2025
I feel that this is a kind and caring team. Our Dad has been here for nearly a year and is treated respectfully and compassionately. I feel assured that he is in safe hands.
14 January 2025
It is never an easy decision to place a loved one in respite care. My experience with Hazelbrook Christian Nursing Home gave me peace of mind. My Dad stayed there for 14 days - bridging November 2024 and December 2024. From the first conversation with the manager, all of our fears and concerns were addressed. Their reassurance and understanding made me confident that my Dad would be well cared for. During his stay, my Dad received excellent care, creating an environment where he felt comfortable. Every single member of staff who was involved in his care was attentive, compassionate and always willing to answer our questions. Their kindness and professionalism truly stood out. Overall, Hazelbrook Christian Nursing Home provided a safe and caring environment for my Dad during his respite care. I am very grateful for their support and understanding.
04 December 2024
My dad is really well looked after for all his needs. I would like more one to one care if possible or days out. Overall my dad is a lot better than the day he came in, thanks to all the staff. The home needs a lot up updating.
24 June 2024
The staff are always helpful and friendly, although they can be very busy. Nice garden space for summer.
12 July 2023
When Mum became too poorly to be cared for at home, it was a very worrying time for us all. I have to say though, that from the first week at Hazelbrook Christian Nursing Home, not only was Mum made welcome but all the family too. We never once felt uneasy leaving Mum in their care and she was happy and said she felt safe. Her room was spotless and personal care a priority throughout. Staff gave Mum every opportunity to engage with other residents and enjoy daily activities. We visited every day for almost 8 months and were given updates on arrival of how Mum had been and if they had any concerns. I was contacted a few times in the early hours because nurses and carers had seen deterioration in Mum's condition and it helped me to rest and trust that I would be alerted quickly if necessary. We were very impressed. Mum's passing was gradual and peaceful and the highest level of care was constantly maintained. I have absolutely no hesitation in recommending Hazelbrook to anyone.
24 October 2022
Having spent three months in hospital, my aunt was moved to this care home as part of the rehabilitation/review service provided by the hospital (once the hospital can do more). Although my aunt was only at Hazelbrook for a week before sadly passing away, I found all the staff to be so caring and considerate. It doesn't matter what the fixtures and fittings look like, a place should be judged on how the residents are cared for. I really feel that she was looked after well and with dignity and respect in her final week of her life. Thank you to all the staff.
18 March 2022
Excellent staff, very caring. My mother was looked after so well, and I felt reassured she was well cared for in exceptional circumstances. Cannot fill value for money because it was an awful lot of money because Mum had savings. Staff were magnificent. Even stood outside the home as mark of respect on Mum's funeral.
07 April 2021
This home looked after my mother many years ago and my cousin in the last few years. Many of the staff are still the same and show the same level of care consistently. During Covid they have excelled, always asking if they can do more and keeping me informed the whole way through. They have limited space but erected a place where I can safely see my cousin. The staff go the extra mile to help in these strange times and the recent sweet trolley for the residents was a really good idea. I would recommend this home to anyone for their loved family members.
07 April 2021
We are more than happy with the care provided for our mum. Residents are treated as individuals, care and regular activities are tailored to suit individual needs. At breakfast residents can choose whatever they would like to eat on that particular day, which our mum particularly appreciates. Each resident has their own key worker, which is helpful to Mum as her care remains constant which I am sure she benefits from. Everywhere is very clean and tidy at all times. The furniture is well maintained and comfortable. All clothing is washed and ironed on site, which ensures that residents have their own clothes returned to them. Outside activities are encouraged when and where possible. Residents are able to sit outside in the grounds when they would like to do so. For Easter they have made Easter bonnets during a craft afternoon. Regular sing songs take place, which Mum enjoys. Trips to the library and book choosing takes place when possible.