Submit a Review for Orchard House Nursing Home
35 Hallmead Road, Sutton, SM1 1RD
View full details of Orchard House Nursing HomeLatest Reviews for Orchard House Nursing Home
11 June 2026
Staff always pleasant & polite. Mum seems well looked after, always well dressed and groomed. Staff try to engage her in activities and are always popping in to see her. Managers keep us up to date on mums health and well being.
11 June 2026
I have been very pleased with the care of my mum and also the palliative care recently given to my dad.
I live too far away to visit regularly and mum has dementia so im unable to converse by phone, however, the home send me regular updates, and videos of mum enjoying the activities etc and always
let me know if she is feeling unwell.
My brother & sister visit weekly and they are always happy to see mum resting comfortably and relaxed and happy.
I have been involved and informed of the planned care for mum , and mum always looks clean and tidy, and the home always seems clean, and homely.
08 June 2026
Our Autn has been a resident here since February and we have all found the nurses and carers all very friendly, helpful and caring towards our Aunt and other residents. This is very reassuring when leaving your loved ones in someone elses care. I would highly recommend the Orchard House to anyone
looking for a nursing home for their loved ones.
27 May 2026
Our mum is cared for very well here staff are caring and care for mums needs. We have peace of mind knowing mum is so well cared for. We are kept fully up to date with mums care and photos give us peace of mind.
13 April 2026
Great care home, friendly staff wtih a high level of professionalism.
03 March 2026
I have come from Melbourne, Australia to visit my sister, Margaret, as it has been 3 years since I have seen her. Neither of us are getting any younger. I have been here four times this week and have been very impressed with the care, professionalism and genuine care for the residents and myself. My
experiences here lets me go back home completely happy knowing that my sister is in very good hands and being looked after by people who have her welfare as the number one perogative.
29 January 2026
Delighted with mums care staff and management team are amazing truly exceptional. High recommend this residential home.
29 January 2026
Having not been through picking a nursing home before from the moment my family and I stepped through the door we felt the care, attention and love that Orchard House provides. All the staff are welcoming and are so good with our mum that we do not worry about leaving her there, which gives us all
as a family peace of mind.
21 January 2026
I am very happy with the service. She has been here at least 5 times.
31 December 2025
Management and staff very good have no concerns about care. Always happy to get Linda ready to go out.
22 December 2025
I find Orchard House always friendly the staff are always keen to help and please, there's always someone popping in to chat to my mum, I know she is very happy here, and I know she is well cared for and safe, and very happy here. Orchard House is always clean, tidy and warm.
19 December 2025
My uncle has received excellent care and everytime I visit, I can see improvement. The staff are professional and caring to the residents and always keep you up to date on how my loved one is doing. When I leave I am rest assurred that he is receiving good treatment. I would like to mention Georgina
& Ronan, who always keep me informed of how uncle is.
25 November 2025
My mother been here over a year now. Her care has been excellent. She did have some communication issues not being a good English speaker but settled in after a time. Staff are always polite & helpful.
23 September 2025
Mum is happy here.
When it comes to hospital transport, they are finding it hard to get for my mum.
18 September 2025
From day one Orchard house staff have been wonderful. My wife and l turned up unannounced and were invited in for a cup of tea and a chat. They showed us around the home. The kitchen is clean, the rooms are spacious and light and the garden is a beautiful, peaceful place. The management helped
straight away and made every effort to make my aunts move as pleasant and easy as they possibly could. Which we are grateful for. We looked at many other nursing homes but felt Orchard house was perfect for my aunt.
18 September 2025
We visited my Aunt who moved to the nursing home recently after a cancer diagnosis. She had previously been independent, so this has been a huge change for her, and she has understandably had trouble adjusting to her new environment. But she recognises that this is a safe place for her, where they
can help with pain relief, and also her future care when she deteriorates and needs palliative care. The nursing home have been so helpful in trying to help her settle in, and have been proactive in helping to resolve any issues that arise. We spoke to the very helpful deputy manager, Georgiana, during our visit (a meeting that was easy to arrange) to discuss future care planning for our Aunt, and I'm so glad we did. Also, the local GP has been regularly seeing my Aunt to help with her care. Thank you Orchard House! We know our Aunt is safe and well looked after with you.
18 September 2025
All seems to be good for April's care, and medical needs.
09 September 2025
The care and support is exceptional. They are treating my Aunt with dignity, giving her time and space to settle in. The staff are kind, caring and friendly. The management run the home efficiently and communication is prompt and clear. The home is spotless and the rooms are bright and airy. The
menu is updated weekly with a variety of nutritional fresh food. There is onsite parking and the garden is beautiful with a summer house and canopy for shade. Orchard House Nursing Home provides a safe and secure place for my Aunt.
29 August 2025
The home is peaceful and a home from home. My husband is settled and seems to like the staff who care for him. There have been improvements to security over the months I have been coming here. The management listened to any concerns raised when settling my husband in. He can be difficult, but they
seem to take it in their stride nonetheless.
07 July 2025
My friend was sent here to recuperate after a motorbike accident.
He has been very pleased to find that the staff are kind and patient, and his care needs have been well looked after.
Latest Reviews for Orchard House Nursing Home
11 June 2026
Staff always pleasant & polite. Mum seems well looked after, always well dressed and groomed. Staff try to engage her in activities and are always popping in to see her. Managers keep us up to date on mums health and well being.
11 June 2026
I have been very pleased with the care of my mum and also the palliative care recently given to my dad.
I live too far away to visit regularly and mum has dementia so im unable to converse by phone, however, the home send me regular updates, and videos of mum enjoying the activities etc and always
let me know if she is feeling unwell.
My brother & sister visit weekly and they are always happy to see mum resting comfortably and relaxed and happy.
I have been involved and informed of the planned care for mum , and mum always looks clean and tidy, and the home always seems clean, and homely.
08 June 2026
Our Autn has been a resident here since February and we have all found the nurses and carers all very friendly, helpful and caring towards our Aunt and other residents. This is very reassuring when leaving your loved ones in someone elses care. I would highly recommend the Orchard House to anyone
looking for a nursing home for their loved ones.
27 May 2026
Our mum is cared for very well here staff are caring and care for mums needs. We have peace of mind knowing mum is so well cared for. We are kept fully up to date with mums care and photos give us peace of mind.
13 April 2026
Great care home, friendly staff wtih a high level of professionalism.
03 March 2026
I have come from Melbourne, Australia to visit my sister, Margaret, as it has been 3 years since I have seen her. Neither of us are getting any younger. I have been here four times this week and have been very impressed with the care, professionalism and genuine care for the residents and myself. My
experiences here lets me go back home completely happy knowing that my sister is in very good hands and being looked after by people who have her welfare as the number one perogative.
29 January 2026
Delighted with mums care staff and management team are amazing truly exceptional. High recommend this residential home.
29 January 2026
Having not been through picking a nursing home before from the moment my family and I stepped through the door we felt the care, attention and love that Orchard House provides. All the staff are welcoming and are so good with our mum that we do not worry about leaving her there, which gives us all
as a family peace of mind.
21 January 2026
I am very happy with the service. She has been here at least 5 times.
31 December 2025
Management and staff very good have no concerns about care. Always happy to get Linda ready to go out.
22 December 2025
I find Orchard House always friendly the staff are always keen to help and please, there's always someone popping in to chat to my mum, I know she is very happy here, and I know she is well cared for and safe, and very happy here. Orchard House is always clean, tidy and warm.
19 December 2025
My uncle has received excellent care and everytime I visit, I can see improvement. The staff are professional and caring to the residents and always keep you up to date on how my loved one is doing. When I leave I am rest assurred that he is receiving good treatment. I would like to mention Georgina
& Ronan, who always keep me informed of how uncle is.
25 November 2025
My mother been here over a year now. Her care has been excellent. She did have some communication issues not being a good English speaker but settled in after a time. Staff are always polite & helpful.
23 September 2025
Mum is happy here.
When it comes to hospital transport, they are finding it hard to get for my mum.
18 September 2025
From day one Orchard house staff have been wonderful. My wife and l turned up unannounced and were invited in for a cup of tea and a chat. They showed us around the home. The kitchen is clean, the rooms are spacious and light and the garden is a beautiful, peaceful place. The management helped
straight away and made every effort to make my aunts move as pleasant and easy as they possibly could. Which we are grateful for. We looked at many other nursing homes but felt Orchard house was perfect for my aunt.
18 September 2025
We visited my Aunt who moved to the nursing home recently after a cancer diagnosis. She had previously been independent, so this has been a huge change for her, and she has understandably had trouble adjusting to her new environment. But she recognises that this is a safe place for her, where they
can help with pain relief, and also her future care when she deteriorates and needs palliative care. The nursing home have been so helpful in trying to help her settle in, and have been proactive in helping to resolve any issues that arise. We spoke to the very helpful deputy manager, Georgiana, during our visit (a meeting that was easy to arrange) to discuss future care planning for our Aunt, and I'm so glad we did. Also, the local GP has been regularly seeing my Aunt to help with her care. Thank you Orchard House! We know our Aunt is safe and well looked after with you.
18 September 2025
All seems to be good for April's care, and medical needs.
09 September 2025
The care and support is exceptional. They are treating my Aunt with dignity, giving her time and space to settle in. The staff are kind, caring and friendly. The management run the home efficiently and communication is prompt and clear. The home is spotless and the rooms are bright and airy. The
menu is updated weekly with a variety of nutritional fresh food. There is onsite parking and the garden is beautiful with a summer house and canopy for shade. Orchard House Nursing Home provides a safe and secure place for my Aunt.
29 August 2025
The home is peaceful and a home from home. My husband is settled and seems to like the staff who care for him. There have been improvements to security over the months I have been coming here. The management listened to any concerns raised when settling my husband in. He can be difficult, but they
seem to take it in their stride nonetheless.
07 July 2025
My friend was sent here to recuperate after a motorbike accident.
He has been very pleased to find that the staff are kind and patient, and his care needs have been well looked after.