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- Orchard House Nursing Home







Orchard House Nursing Home provides an ideal living environment for adults with care needs to feel empowered and respected, while having access to a professional team skilled in looking after their healthcare complications.
Staff are experienced in safeguarding the well-being of individuals with a learning disability and End of Life care, also offering respite and day care to the Sutton community.
A range of activities and entertainments are made available and an...
Orchard House Nursing Home provides an ideal living environment for adults with care needs to feel empowered and respected, while having access to a professional team skilled in looking after their healthcare complications.
Staff are experienced in safeguarding the well-being of individuals with a learning disability and End of Life care, also offering respite and day care to the Sutton community.
A range of activities and entertainments are made available and an on-site Head Chef supplies a varied food menu based largely on home-grown produce.
Their motto is 'kindness changes lives'. They value Orchard House as the residents' home where each and every one is treasured.
Care Provided by Orchard House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 44 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Orchard House Nursing Home to confirm what's included and get a personalised quote:
Fees dependent on room and location in the home. Discount offered for shared rooms.
The price(s) shown are provided by the care home. Contact Orchard House Nursing Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Elderose
- Private Owned
Person in charge
- Vera Liubchivschi (Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (4)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- No visiting restrictions
Parking
- Parking available on site
Orchard House Nursing Home Reviews (58)
Orchard House Nursing Home has a Review Score of 9.9 (9.879) out of 10, based on 51 reviews in the last 2 years.
Over all time Orchard House Nursing Home has 58 reviews.
My father was very well taken care of in a spacious and comfortable environment. He made good friends with other residents and the carers were very kind in responding to his needs. They took his medical needs very seriously.
My father was very well taken care of in a spacious and comfortable environment. He made good friends with other residents and the carers were very kind in responding to his needs. They took his medical needs very seriously.
Thank you for your kind feedback. We are delighted your father felt comfortable, made good friendships, and received the care and support he needed. Your lovely words mean a great deal to our team.
Very warm and caring environment. The team works so extremely well and hard together for the residents. My mother has been at Orchard House for the past 18 months, and feels completely at home.
Very warm and caring environment. The team works so extremely well and hard together for the residents. My mother has been at Orchard House for the past 18 months, and feels completely at home.
Thank you for your kind feedback. Knowing that your mum feels completely at home after 18 months means so much to our team. We truly appreciate your trust.
My time coming to visit my friend at Orchard House has given me great confidence in the care sector. The staff and everyone have been professional and caring to my friend & myself. I have been made to feel welcome and have every confidence in the way they care for my friend
My time coming to visit my friend at Orchard House has given me great confidence in the care sector. The staff and everyone have been professional and caring to my friend & myself. I have been made to feel welcome and have every confidence in the way they care for my friend
Thank you for your lovely review. We're pleased you always feel welcomed and have confidence in the care we provide. Your support is truly appreciated.
After visiting various care homes over the years for my own parents. This is far the best I've been to, run by attentive managers and staff alike!
After visiting various care homes over the years for my own parents. This is far the best I've been to, run by attentive managers and staff alike!
Thank you for your wonderful feedback. We're delighted that Orchard House has stood out to you and that our managers and team made such a positive impression. Your kind words mean a great deal to us.
My husband is currently a resident at Orchard House, and I have been very pleased with the care he receives. The staff are kind, compassionate and treat my husband with dignity and respect. They are always attentive to his needs and keep me informed, which gives me peace of mind. The home is clean,...
My husband is currently a resident at Orchard House, and I have been very pleased with the care he receives. The staff are kind, compassionate and treat my husband with dignity and respect. They are always attentive to his needs and keep me informed, which gives me peace of mind. The home is clean, welcoming and has a warm atmosphere It is reassuring to know that my husband is being so well looked after by a dedicated team. I am grateful to all the staff and the manager who always listens.
Thank you for your heartfelt review. We're pleased our team's kindness, communication, and compassionate care give you peace of mind. Your appreciation means a lot to us.
I have been at Orchard House for 9 months, in that time my needs and care has been excellent from weight loss to gaining weight, to ensure my pressure sore was dealt with and monitored on a daily basis the staff (carers) go above and beyond their duties the management (Georgiana, deputy manager)...
I have been at Orchard House for 9 months, in that time my needs and care has been excellent from weight loss to gaining weight, to ensure my pressure sore was dealt with and monitored on a daily basis the staff (carers) go above and beyond their duties the management (Georgiana, deputy manager) her door is always open to discuss if you have a problem or concern
Thank you for sharing your experience. We're delighted to hear you've received excellent care and support during your stay, and we'll pass your kind words on to Georgiana and the team. We wish you continued progress
Our dad has been so well taken care of, it's been a big relief for us all to know he's in good hands. When we come to visit, he's always in good condition, clean, the staff are well informed about his state, are happy to answer any questions, accommodate any requests and always in a friendly,...
Our dad has been so well taken care of, it's been a big relief for us all to know he's in good hands. When we come to visit, he's always in good condition, clean, the staff are well informed about his state, are happy to answer any questions, accommodate any requests and always in a friendly, compassionate manner.
Your kind words about our team's care, compassion, and professionalism mean a great deal. We will be sure to share your comments...
Thank you so much for your lovely feedback. We're delighted to hear that your dad is being so well cared for and that it has given you and your family peace of mind.Your kind words about our team's care, compassion, and professionalism mean a great deal. We will be sure to share your comments with everyone involved-they'll be very grateful to know they've made such a positive difference.
Thank you again for your trust and support.
Orchard House have provided excellent care for my father, you can tell the team truly care about the resident's wellbeing and comfort. Georgiana and Manu in particular have been great at providing support for my father, and us as a family.
Orchard House have provided excellent care for my father, you can tell the team truly care about the resident's wellbeing and comfort. Georgiana and Manu in particular have been great at providing support for my father, and us as a family.
Thank you for your kind feedback and for taking the time to share your experience. We are delighted to hear that you have been happy with the care and support provided. Your comments are greatly appreciated and will be shared with the whole team, who work hard to ensure every resident feels safe, comfortable and well cared for. Thank you for your recommendation and for placing your trust in us.
It feels homely and staff really do care about their patients and relatives.
Always clean, food is good and overall the home l think is the best
It feels homely and staff really do care about their patients and relatives.
Always clean, food is good and overall the home l think is the best
Hi Denise,
Thank you so much for your kind words and all your support.Much appreciated.
Staff always pleasant & polite. Mum seems well looked after, always well dressed and groomed. Staff try to engage her in activities and are always popping in to see her. Managers keep us up to date on mums health and well being.
Staff always pleasant & polite. Mum seems well looked after, always well dressed and groomed. Staff try to engage her in activities and are always popping in to see her. Managers keep us up to date on mums health and well being.
Thank you for your Feedback. Our team is hapoy to hear that their hard work is appreciated. Your kind words mean a lot to us!
I live too far away to visit regularly and mum has dementia so im unable to converse by phone, however, the home send me regular updates, and videos of mum enjoying the activities etc and always...
I live too far away to visit regularly and mum has dementia so im unable to converse by phone, however, the home send me regular updates, and videos of mum enjoying the activities etc and always let me know if she is feeling unwell.
My brother & sister visit weekly and they are always happy to see mum resting comfortably and relaxed and happy.
I have been involved and informed of the planned care for mum , and mum always looks clean and tidy, and the home always seems clean, and homely.
Thank you so much for your wonderful review. Our team is truly delighted to hear that their efforts are appreciated. Feedback like yours means a great deal to us and motivates us to continue providing the best possible service. We're grateful for your kind words and look forward to welcoming you again.
Our Autn has been a resident here since February and we have all found the nurses and carers all very friendly, helpful and caring towards our Aunt and other residents. This is very reassuring when leaving your loved ones in someone elses care. I would highly recommend the Orchard House to anyone...
Our Autn has been a resident here since February and we have all found the nurses and carers all very friendly, helpful and caring towards our Aunt and other residents. This is very reassuring when leaving your loved ones in someone elses care. I would highly recommend the Orchard House to anyone looking for a nursing home for their loved ones.
Thank you very much for your kind feedback and appreciation. We are truly grateful for your thoughtful words and delighted to know that you had a positive experience with us. It is especially heartwarming to hear that you would warmly recommend Orchard House. Your support and recommendation mean a...
Thank you very much for your kind feedback and appreciation. We are truly grateful for your thoughtful words and delighted to know that you had a positive experience with us. It is especially heartwarming to hear that you would warmly recommend Orchard House. Your support and recommendation mean a great deal to our team and encourage us to continue providing the highest level of care and service. Thank you once again for your trust and kindness.
Our mum is cared for very well here staff are caring and care for mums needs. We have peace of mind knowing mum is so well cared for. We are kept fully up to date with mums care and photos give us peace of mind.
Our mum is cared for very well here staff are caring and care for mums needs. We have peace of mind knowing mum is so well cared for. We are kept fully up to date with mums care and photos give us peace of mind.
Thank you for this lovely review. We are very happy to see our beloved resident happy as well as the family.
Great care home, friendly staff wtih a high level of professionalism.
Great care home, friendly staff wtih a high level of professionalism.
Thank you so much for your positive Feedback. Our staff will be very delighted to hear your kind words and your appreciation.
I have come from Melbourne, Australia to visit my sister, Margaret, as it has been 3 years since I have seen her. Neither of us are getting any younger. I have been here four times this week and have been very impressed with the care, professionalism and genuine care for the residents and myself....
I have come from Melbourne, Australia to visit my sister, Margaret, as it has been 3 years since I have seen her. Neither of us are getting any younger. I have been here four times this week and have been very impressed with the care, professionalism and genuine care for the residents and myself. My experiences here lets me go back home completely happy knowing that my sister is in very good hands and being looked after by people who have her welfare as the number one perogative.
Thank you so much for your kind words . The staff will be very pleased to hear how much you are appreciating their hard work.
Delighted with mums care staff and management team are amazing truly exceptional. High recommend this residential home.
Delighted with mums care staff and management team are amazing truly exceptional. High recommend this residential home.
Thank you so much for your kind words and such a positive Feedback.
Having not been through picking a nursing home before from the moment my family and I stepped through the door we felt the care, attention and love that Orchard House provides. All the staff are welcoming and are so good with our mum that we do not worry about leaving her there, which gives us all...
Having not been through picking a nursing home before from the moment my family and I stepped through the door we felt the care, attention and love that Orchard House provides. All the staff are welcoming and are so good with our mum that we do not worry about leaving her there, which gives us all as a family peace of mind.
I am very happy with the service. She has been here at least 5 times.
I am very happy with the service. She has been here at least 5 times.
Management and staff very good have no concerns about care. Always happy to get Linda ready to go out.
Management and staff very good have no concerns about care. Always happy to get Linda ready to go out.
Thank you so very much for your positive Feedback.
I find Orchard House always friendly the staff are always keen to help and please, there's always someone popping in to chat to my mum, I know she is very happy here, and I know she is well cared for and safe, and very happy here. Orchard House is always clean, tidy and warm.
I find Orchard House always friendly the staff are always keen to help and please, there's always someone popping in to chat to my mum, I know she is very happy here, and I know she is well cared for and safe, and very happy here. Orchard House is always clean, tidy and warm.
Thank you so much for your positive Feedback. Much appreciated. Our staff are very grateful for your kind words.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Orchard House Nursing Home.
There are no upcoming events for Orchard House Nursing Home.
Awards / Recognitions (2)
- 30 Jan 2026Recipient: Elderose
- 30 Jan 2026Recipient: Orchard House Nursing Home
Accreditations
There are no accreditations posted yet for Orchard House Nursing Home.
Meet the Team (1)

Our team is headed up by Naveen Chilamkurty, the Group Operations Manager, and Vera Liubchivschi, who has been in the care industry for over ten...
Our team is headed up by Naveen Chilamkurty, the Group Operations Manager, and Vera Liubchivschi, who has been in the care industry for over ten years. She joined Orchard House and Lodore Nursing Homes in 2017 as a Registered Nurse and became the Home Manager in 2024.
Vera is also a Clinical Psychologist and Family Therapist.
Both Naveen and Vera strive to ensure the effective delivery of holistic person-centred care in a safe environment in accordance with CQC standards. They lead by example and work with a dedicated team to provide high standards of care in a homely and happy environment. They have always maintained good relationships with the local authority and Sutton Clinical Commissioning Group.
"At Orchard House and Lodore Nursing Home, we celebrate difference. Embracing culture and diversity is at the very heart of our offering. We welcome residents from all walks of life - no matter their culture, faith or mother tongue.
I feel it’s very important to maintain our links within our community in Sutton to enhance the lives of the residents, especially around activities. Every day is different and brings new challenges and rewards but my passion is to provide the best possible care to enhance the resident's lives.”
Vera LiubchivschiRegistered Manager
Frequently Asked Questions about Orchard House Nursing Home
How much does Orchard House Nursing Home cost?
The care home lists weekly fees per person between £1,500 and £1,700 for residential care (respite between £1,500 and £1,700), between £1,500 and £1,700 for residential dementia care (respite between £1,500 and £1,700), between £1,500 and £1,700 for nursing care (respite between £1,500 and £1,700) and between £1,500 and £1,700 for nursing dementia care (respite between £1,500 and £1,700). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Orchard House Nursing Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Orchard House Nursing Home have?
There are 30 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Orchard House Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Orchard House Nursing Home to the centre of Sutton?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchard House Nursing Home to verify any information. View our terms and conditions. Orchard House Nursing Home has an Enhanced Service -what an Enhanced Service includes.