35 Hallmead Road, Sutton SM1 1RD
Group: Sutton Nursing Homes Ltd
Person in charge: Karen Pumford (Manager)
Local Authority / Social Services: London Borough of Sutton Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 44 Service Users
Registered Care Categories*: Learning Disability • Old Age • Physical Disability
Specialist Care Categories: Anorexia/Bulimia/Self Harming • Cancer Care • Colitis & Crohn's Disease • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Stroke • Visual Impairment
Languages Spoken by Staff (other than English): Tagalog
Single Rooms: 22
Shared Rooms: 11
Rooms with ensuite WC: 5
Weekly Charges Guide: Nursing Care Single £575 – £1495 , Nursing Care Shared (per person) £575 – £1495 (These prices are only a guideline, please contact Orchard House Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Orchard House Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.8 (maximum of 10) for Orchard House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Orchard House Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.727 for Orchard House Nursing Home is calculated as follows: ( (8 Excellents x 5) + (3 Goods x 4) ) ÷ 11 Ratings = 4.727
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.114 Points relating to the number of positive Reviews for Orchard House Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.8 Target = 0.114
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Orchard House Nursing Home has a Review Score of 7.8 (7.841) from 1 Reviews
Review submitted from a Website Submission by Alison P (Daughter-in-law of Resident) on Wednesday 7 March 2018. Relates to March 2018.
Thank you so much to everyone for the care and love you gave, not only to my mother in law but to the whole family during her time she spent with you. The moment we came to look at Orchard House we knew we had found the right Home and have not been disappointed. I recommend Orchard House to anyone who wants their loved ones to be well looked after. We can’t thank every one of you enough.
How likely would you be to recommend Orchard House Nursing Home? Extremely Likely
There are currently no awards/recognitions posted yet for Orchard House Nursing Home
There are currently no Care Home Idol entrants who have performed at Orchard House Nursing Home