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Orchard House Nursing Home

35 Hallmead Road, Sutton, London SM1 1RD
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Orchard House Nursing Home, Sutton
Orchard House Nursing Home, Sutton
Orchard House Nursing Home, Sutton

Orchard House Nursing Home provides an ideal living environment for adults with care needs to feel empowered and respected, while having access to a professional team skilled in looking after their healthcare complications.

Staff are experienced in safeguarding the well-being of individuals with a learning disability and End of Life care, also offering respite and day care to the Sutton community.

A range of activities and entertainments are made available and an...  

Care Provided by Orchard House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £1,700£1,500 - £1,700
Residential Dementia Care£1,500 - £1,700£1,500 - £1,700
Nursing Care£1,500 - £1,700£1,500 - £1,700
Nursing Dementia Care£1,500 - £1,700£1,500 - £1,700

Fees dependent on room and location in the home. Discount offered for shared rooms.

Contact Orchard House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Vera Liubchivschi(Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (4)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • No visiting restrictions

Parking

  • Parking available on site

Orchard House Nursing Home Reviews (53)

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9.9

Orchard House Nursing Home has a Review Score of 9.9 (9.857) out of 10, based on 47 reviews in the last 2 years. Over all time Orchard House Nursing Home has 53 reviews.

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Review from D S (Daughter of Resident) published on 21 July 2026 Submitted via Postal Card
Overall Experience

Our dad has been so well taken care of, it's been a big relief for us all to know he's in good hands. When we come to visit, he's always in good condition, clean, the staff are well informed about his state, are happy to answer any questions, accommodate any requests and always in a friendly, compassionate manner.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home
Thank you so much for your lovely feedback. We're delighted to hear that your dad is being so well cared for and that it has given you and your family peace of mind.

Your kind words about our team's care, compassion, and professionalism mean a great deal. We will be sure to share your comments...  

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Review from Albertine B (Daughter of Resident) published on 17 July 2026 Submitted via Postal Card
Overall Experience

Orchard House have provided excellent care for my father, you can tell the team truly care about the resident's wellbeing and comfort. Georgiana and Manu in particular have been great at providing support for my father, and us as a family.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you for your kind feedback and for taking the time to share your experience. We are delighted to hear that you have been happy with the care and support provided. Your comments are greatly appreciated and will be shared with the whole team, who work hard to ensure every resident feels safe, comfortable and well cared for. Thank you for your recommendation and for placing your trust in us.

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Review from D T (Wife of Resident) published on 14 July 2026 Submitted via Website
Overall Experience
I want to review this home because l think the staff are very professional and caring.
It feels homely and staff really do care about their patients and relatives.

Always clean, food is good and overall the home l think is the best

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Hi Denise,

Thank you so much for your kind words and all your support.

Much appreciated.

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Review from M L (Son of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience

Staff always pleasant & polite. Mum seems well looked after, always well dressed and groomed. Staff try to engage her in activities and are always popping in to see her. Managers keep us up to date on mums health and well being.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you for your Feedback. Our team is hapoy to hear that their hard work is appreciated. Your kind words mean a lot to us!

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Review from Linda O (Daughter of Resident) published on 11 June 2026 Submitted via Website
Overall Experience
I have been very pleased with the care of my mum and also the palliative care recently given to my dad.
I live too far away to visit regularly and mum has dementia so im unable to converse by phone, however, the home send me regular updates, and videos of mum enjoying the activities etc and always let me know if she is feeling unwell.
My brother & sister visit weekly and they are always happy to see mum resting comfortably and relaxed and happy.

I have been involved and informed of the planned care for mum , and mum always looks clean and tidy, and the home always seems clean, and homely.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your wonderful review. Our team is truly delighted to hear that their efforts are appreciated. Feedback like yours means a great deal to us and motivates us to continue providing the best possible service. We're grateful for your kind words and look forward to welcoming you again.

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Review from Denise B (Niece of Resident) published on 8 June 2026 Submitted via Postal Card
Overall Experience

Our Autn has been a resident here since February and we have all found the nurses and carers all very friendly, helpful and caring towards our Aunt and other residents. This is very reassuring when leaving your loved ones in someone elses care. I would highly recommend the Orchard House to anyone looking for a nursing home for their loved ones.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you very much for your kind feedback and appreciation. We are truly grateful for your thoughtful words and delighted to know that you had a positive experience with us. It is especially heartwarming to hear that you would warmly recommend Orchard House. Your support and recommendation mean a...  

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Review from Amanda L (Daughter of Resident) published on 27 May 2026 Submitted via Postal Card
Overall Experience

Our mum is cared for very well here staff are caring and care for mums needs. We have peace of mind knowing mum is so well cared for. We are kept fully up to date with mums care and photos give us peace of mind.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you for this lovely review. We are very happy to see our beloved resident happy as well as the family.

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Review from Wai T (Son of Resident) published on 13 April 2026 Submitted via Postal Card
Overall Experience

Great care home, friendly staff wtih a high level of professionalism.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your positive Feedback. Our staff will be very delighted to hear your kind words and your appreciation.

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Review from William K (Brother of Resident) published on 3 March 2026 Submitted via Postal Card
Overall Experience

I have come from Melbourne, Australia to visit my sister, Margaret, as it has been 3 years since I have seen her. Neither of us are getting any younger. I have been here four times this week and have been very impressed with the care, professionalism and genuine care for the residents and myself. My experiences here lets me go back home completely happy knowing that my sister is in very good hands and being looked after by people who have her welfare as the number one perogative.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home
Dear William,

Thank you so much for your kind words . The staff will be very pleased to hear how much you are appreciating their hard work.

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Review from T L (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

Delighted with mums care staff and management team are amazing truly exceptional. High recommend this residential home.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words and such a positive Feedback.

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Review from S B (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

Having not been through picking a nursing home before from the moment my family and I stepped through the door we felt the care, attention and love that Orchard House provides. All the staff are welcoming and are so good with our mum that we do not worry about leaving her there, which gives us all as a family peace of mind.

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Review from H P (Husband of Resident) published on 21 January 2026 Submitted via Postal Card
Overall Experience

I am very happy with the service. She has been here at least 5 times.

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Review from P F (Cousin of Resident) published on 31 December 2025 Submitted via Postal Card
Overall Experience

Management and staff very good have no concerns about care. Always happy to get Linda ready to go out.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so very much for your positive Feedback.

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Review from Jan B (Daughter of Resident) published on 22 December 2025 Submitted via Postal Card
Overall Experience

I find Orchard House always friendly the staff are always keen to help and please, there's always someone popping in to chat to my mum, I know she is very happy here, and I know she is well cared for and safe, and very happy here. Orchard House is always clean, tidy and warm.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your positive Feedback. Much appreciated. Our staff are very grateful for your kind words.

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Review from A P (Niece of Resident) published on 19 December 2025 Submitted via Postal Card
Overall Experience

My uncle has received excellent care and everytime I visit, I can see improvement. The staff are professional and caring to the residents and always keep you up to date on how my loved one is doing. When I leave I am rest assurred that he is receiving good treatment. I would like to mention Georgina & Ronan, who always keep me informed of how uncle is.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind review-we truly appreciate it. The team will be absolutely delighted to hear that their efforts made a positive difference.

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Review from K T (Son of Resident) published on 25 November 2025 Submitted via Website
Overall Experience

My mother been here over a year now. Her care has been excellent. She did have some communication issues not being a good English speaker but settled in after a time. Staff are always polite & helpful.

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Review from Annette B (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card
Overall Experience
Mum is happy here.

When it comes to hospital transport, they are finding it hard to get for my mum.

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Review from Daniel H (Relative of Resident) published on 18 September 2025 Submitted via Website
Overall Experience

From day one Orchard house staff have been wonderful. My wife and l turned up unannounced and were invited in for a cup of tea and a chat. They showed us around the home. The kitchen is clean, the rooms are spacious and light and the garden is a beautiful, peaceful place. The management helped straight away and made every effort to make my aunts move as pleasant and easy as they possibly could. Which we are grateful for. We looked at many other nursing homes but felt Orchard house was perfect for my aunt.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind Feedback.Much appreciated.

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Review from S G (Niece of Resident) published on 18 September 2025 Submitted via Website
Overall Experience

We visited my Aunt who moved to the nursing home recently after a cancer diagnosis. She had previously been independent, so this has been a huge change for her, and she has understandably had trouble adjusting to her new environment. But she recognises that this is a safe place for her, where they can help with pain relief, and also her future care when she deteriorates and needs palliative care. The nursing home have been so helpful in trying to help her settle in, and have been proactive in helping to resolve any issues that arise. We spoke to the very helpful deputy manager, Georgiana, during our visit (a meeting that was easy to arrange) to discuss future care planning for our Aunt, and I'm so glad we did. Also, the local GP has been regularly seeing my Aunt to help with her care. Thank you Orchard House! We know our Aunt is safe and well looked after with you.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words.It means a lot for our Team to feel that our hard work is deeply appreciated .

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Review from Bruce G (Father of Resident) published on 18 September 2025 Submitted via Postal Card
Overall Experience

All seems to be good for April's care, and medical needs.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words. We are grateful for your appreciation.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 November 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Orchard House Nursing Home.

Meet the Team (1)

Vera Liubchivschi
Vera LiubchivschiJob Title:Registered ManagerJoined: 2017

Our team is headed up by Naveen Chilamkurty, the Group Operations Manager, and Vera Liubchivschi, who has been in the care industry for over ten years. She joined Orchard House and Lodore Nursing Homes in 2017 as a Registered Nurse and became the Home Manager in 2024.

Vera is also a Clinical Psychologist and Family Therapist.

Both Naveen and Vera strive to ensure the effective delivery of holistic person-centred care in a safe environment in accordance with CQC standards. They lead by example and work with a dedicated team to provide high standards of care in a homely and happy environment. They have always maintained good relationships with the local authority and Sutton Clinical Commissioning Group.


"At Orchard House and Lodore Nursing Home, we celebrate difference. Embracing culture and diversity is at the very heart of our offering. We welcome residents from all walks of life - no matter their culture, faith or mother tongue.

I feel it’s very important to maintain our links within our community in Sutton to enhance the lives of the residents, especially around activities. Every day is different and brings new challenges and rewards but my passion is to provide the best possible care to enhance the resident's lives.”

Vera Liubchivschi

Registered Manager

Frequently Asked Questions about Orchard House Nursing Home

What types of Care is Orchard House Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Orchard House Nursing Home have?

There are 30 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Orchard House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Orchard House Nursing Home to the centre of Sutton?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchard House Nursing Home to verify any information. View our terms and conditions. Orchard House Nursing Home has an Enhanced Service -more info.