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Orchard House Nursing Home

35 Hallmead Road, Sutton, London SM1 1RD
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Orchard House Nursing Home, Sutton
Orchard House Nursing Home, Sutton
Orchard House Nursing Home, Sutton

Orchard House Nursing Home provides an ideal living environment for adults with care needs to feel empowered and respected, while having access to a professional team skilled in looking after their healthcare complications.

Staff are experienced in safeguarding the well-being of individuals with a learning disability and End of Life care, also offering respite and day care to the Sutton community.

A range of activities and entertainments are made available and an...  

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Care Provided by Orchard House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £1,700£1,500 - £1,700
Residential Dementia Care£1,500 - £1,700£1,500 - £1,700
Nursing Care£1,500 - £1,700£1,500 - £1,700
Nursing Dementia Care£1,500 - £1,700£1,500 - £1,700

Fees dependent on room and location in the home. Discount offered for shared rooms.

Contact Orchard House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Vera Liubchivschi (Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (4)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • No visiting restrictions

Parking

  • Parking available on site

Orchard House Nursing Home Reviews (57)

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9.9

Orchard House Nursing Home has a Review Score of 9.9 (9.879) out of 10, based on 51 reviews in the last 2 years. Over all time Orchard House Nursing Home has 57 reviews.

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Review from K T (Son of Resident) published on 25 November 2025 Submitted via Website
Overall Experience

My mother been here over a year now. Her care has been excellent. She did have some communication issues not being a good English speaker but settled in after a time. Staff are always polite & helpful.

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Review from Annette B (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card
Overall Experience
Mum is happy here.

When it comes to hospital transport, they are finding it hard to get for my mum.

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Review from Daniel H (Relative of Resident) published on 18 September 2025 Submitted via Website
Overall Experience

From day one Orchard house staff have been wonderful. My wife and l turned up unannounced and were invited in for a cup of tea and a chat. They showed us around the home. The kitchen is clean, the rooms are spacious and light and the garden is a beautiful, peaceful place. The management helped straight away and made every effort to make my aunts move as pleasant and easy as they possibly could. Which we are grateful for. We looked at many other nursing homes but felt Orchard house was perfect for my aunt.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind Feedback.Much appreciated.

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Review from S G (Niece of Resident) published on 18 September 2025 Submitted via Website
Overall Experience

We visited my Aunt who moved to the nursing home recently after a cancer diagnosis. She had previously been independent, so this has been a huge change for her, and she has understandably had trouble adjusting to her new environment. But she recognises that this is a safe place for her, where they can help with pain relief, and also her future care when she deteriorates and needs palliative care. The nursing home have been so helpful in trying to help her settle in, and have been proactive in helping to resolve any issues that arise. We spoke to the very helpful deputy manager, Georgiana, during our visit (a meeting that was easy to arrange) to discuss future care planning for our Aunt, and I'm so glad we did. Also, the local GP has been regularly seeing my Aunt to help with her care. Thank you Orchard House! We know our Aunt is safe and well looked after with you.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words.It means a lot for our Team to feel that our hard work is deeply appreciated .

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Review from Bruce G (Father of Resident) published on 18 September 2025 Submitted via Postal Card
Overall Experience

All seems to be good for April's care, and medical needs.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words. We are grateful for your appreciation.

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Review from S G (Niece of Resident) published on 9 September 2025 Submitted via Website
Overall Experience

The care and support is exceptional. They are treating my Aunt with dignity, giving her time and space to settle in. The staff are kind, caring and friendly. The management run the home efficiently and communication is prompt and clear. The home is spotless and the rooms are bright and airy. The menu is updated weekly with a variety of nutritional fresh food. There is onsite parking and the garden is beautiful with a summer house and canopy for shade. Orchard House Nursing Home provides a safe and secure place for my Aunt.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind feedback, much appreciated. The staff are very happy to see their hard work being recognized and appreciated.

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Review from Valerie B (Wife of Resident) published on 29 August 2025 Submitted via Postal Card
Overall Experience

The home is peaceful and a home from home. My husband is settled and seems to like the staff who care for him. There have been improvements to security over the months I have been coming here. The management listened to any concerns raised when settling my husband in. He can be difficult, but they seem to take it in their stride nonetheless.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Tank you so much for your Feedback, much appreciated.

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Review from R D (Friend of Resident) published on 7 July 2025 Submitted via Postal Card
Overall Experience
My friend was sent here to recuperate after a motorbike accident.

He has been very pleased to find that the staff are kind and patient, and his care needs have been well looked after.

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Review from S E (Respite Resident) published on 16 June 2025 Submitted via Postal Card
Overall Experience

I have had a very good experience. The standard of care was excellent. I would recommend Orchard House.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you for your kind Feedback.We are very pleased to hear your appreciation.

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Review from Bernice B (Partner of Resident) published on 14 May 2025 Submitted via Postal Card
Overall Experience

I find all the staff at Orchard House are pleasant and helpful and very caring in their attitudes.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind Feedback.Much appreciated.

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Review from C C (Friend of Resident) published on 12 May 2025 Submitted via Postal Card
Overall Experience

My friend always seems to be looked after well. Even though she's bedbound. Food is excellent. Thank you.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you for your kind Feedback .We are very pleased to hear your thoughts about the care provided at Lodore .

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Review from Lisa R (Daughter of Resident) published on 25 April 2025 Submitted via Website
Overall Experience
Our Mum was a resident at Orchard House for three and a half years and we are so thankful and grateful for the care and kindness that she received during this time.
We were always greeted with a welcome smile from regular staff who we became to know and trust.
They not only looked after our Mum (and our Dad for a short time) but they were always at hand to speak with myself and my sister and to reassure us, especially at difficult times.
Any questions, queries or concerns that we had regarding our mum, were dealt with quickly and efficiently by the manager and the team.
Our Mum passed away peacefully in a place that had become her home and where she was respected and cared for.

Thank you to everyone at Orchard house - you are all truly wonderful

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you for your kind words. Much appreciated.

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Review from B M (Son-in-law of Resident) published on 23 April 2025 Submitted via Postal Card
Overall Experience

My mother had her last days here and was very happy. Now my mother-in-law is enjoying the lovely atmosphere and friendly staff at Orchard House.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you very much for your kind Feedback. We are very happy to hear that our care had such a good impact on someone's last days while at Orchard House.

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Review from A C (Son of Resident) published on 22 April 2025 Submitted via Postal Card
Overall Experience

My mum was really cared for brilliantly at Orchard House for the last few weeks of her life. All staff were very kind, professional and dignified to the end, many thanks for looking after my mum.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so very much for the positive Feedback.We are very happy to see that our care is highly appreciated and really makes a difference.

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Review from Leonard D (Resident / Service User) published on 9 April 2025 Submitted via Website
Overall Experience

Orchard House has provided me with an excellent standard of essential twenty-four hour residential care which I require due to my chronic medical condition. I am very grateful to all Orchard House staff for looking after me with kindness, care, respect and dignity in my period of medical need.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words. We are very happy to have you with us.

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Review from M S (Son of Resident) published on 27 March 2025 Submitted via Postal Card
Overall Experience
I can't say how much we appreciate the care and respect given to our father.
He had said he enjoyed being here with all the care and attention the staff gave him.

Thank you for making his last days happy ones!

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind Feedback!We are very grateful and very happy to hear that our level of care have such a positive impact for our residents life.

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Review from N W (Husband of Resident) published on 4 March 2025 Submitted via Postal Card
Overall Experience

I enjoy the food at Orchard House and the staff are very caring. Sound progress of my wife has been aided by the treatment she is receiving.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind feedback. Much appreciated.

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Review from J T (Friend of Resident) published on 4 March 2025 Submitted via Postal Card
Overall Experience

Had to make the decision not seeing home, made the right decision. Staff are wonderful and caring, lovely room.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind feedback. Much appreciated.

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Review from J H (Daughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

My Mum moved into Orchard House Nursing Home in Autumn 2023 from hospital. During her hospital stay it was touch and go whether she would pull through. However, the care at Orchard House has turned this around and Mum is now almost back to the way she was before she fell ill. I do think without their care she would not still be with us. Initially she was allocated a small room but now in a lovely big airy room and she enjoys watching the comings and goings outside. She has gained weight and although eats only a little she especially enjoys the sandwiches and cakes late afternoons. Mum is a loner and prefers to stay in her room than join in activities but these are always open to her and staff always ask her if she would like to be included.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your wonderful feedback, much appreciated.

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Review from Gordon R (Husband of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

I would like to thank the staff I've engaged with while visiting my wife. She is bed bound and needs 24 hour care. I cannot praise the staff enough, from the managers, to the care staff, laundry staff and cleaners. Very busy people but they all have time to spare for any questions I may have. Also the home is very clean and tidy.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind feedback, much appreciated.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 November 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Orchard House Nursing Home.

Upcoming Events

There are no upcoming events for Orchard House Nursing Home.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Orchard House Nursing Home.

Meet the Team (1)

Vera Liubchivschi
Vera LiubchivschiJob Title Registered ManagerJoined 2017

Our team is headed up by Naveen Chilamkurty, the Group Operations Manager, and Vera Liubchivschi, who has been in the care industry for over ten years. She joined Orchard House and Lodore Nursing Homes in 2017 as a Registered Nurse and became the Home Manager in 2024.

Vera is also a Clinical Psychologist and Family Therapist.

Both Naveen and Vera strive to ensure the effective delivery of holistic person-centred care in a safe environment in accordance with CQC standards. They lead by example and work with a dedicated team to provide high standards of care in a homely and happy environment. They have always maintained good relationships with the local authority and Sutton Clinical Commissioning Group.


"At Orchard House and Lodore Nursing Home, we celebrate difference. Embracing culture and diversity is at the very heart of our offering. We welcome residents from all walks of life - no matter their culture, faith or mother tongue.

I feel it’s very important to maintain our links within our community in Sutton to enhance the lives of the residents, especially around activities. Every day is different and brings new challenges and rewards but my passion is to provide the best possible care to enhance the resident's lives.”

Vera Liubchivschi

Registered Manager

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