Orchard House Nursing Home

My uncle has received excellent care and everytime I visit, I can see improvement. The staff are professional and caring to the residents and always keep you up to date on how my loved one is doing. When I leave I am rest assurred that he is receiving good treatment. I would like to mention Georgina & Ronan, who always keep me informed of how uncle is.

My mother been here over a year now. Her care has been excellent. She did have some communication issues not being a good English speaker but settled in after a time. Staff are always polite & helpful.

When it comes to hospital transport, they are finding it hard to get for my mum.

From day one Orchard house staff have been wonderful. My wife and l turned up unannounced and were invited in for a cup of tea and a chat. They showed us around the home. The kitchen is clean, the rooms are spacious and light and the garden is a beautiful, peaceful place. The management helped straight away and made every effort to make my aunts move as pleasant and easy as they possibly could. Which we are grateful for. We looked at many other nursing homes but felt Orchard house was perfect for my aunt.

We visited my Aunt who moved to the nursing home recently after a cancer diagnosis. She had previously been independent, so this has been a huge change for her, and she has understandably had trouble adjusting to her new environment. But she recognises that this is a safe place for her, where they can help with pain relief, and also her future care when she deteriorates and needs palliative care. The nursing home have been so helpful in trying to help her settle in, and have been proactive in helping to resolve any issues that arise. We spoke to the very helpful deputy manager, Georgiana, during our visit (a meeting that was easy to arrange) to discuss future care planning for our Aunt, and I'm so glad we did. Also, the local GP has been regularly seeing my Aunt to help with her care. Thank you Orchard House! We know our Aunt is safe and well looked after with you.

All seems to be good for April's care, and medical needs.

The care and support is exceptional. They are treating my Aunt with dignity, giving her time and space to settle in. The staff are kind, caring and friendly. The management run the home efficiently and communication is prompt and clear. The home is spotless and the rooms are bright and airy. The menu is updated weekly with a variety of nutritional fresh food. There is onsite parking and the garden is beautiful with a summer house and canopy for shade. Orchard House Nursing Home provides a safe and secure place for my Aunt.

The home is peaceful and a home from home. My husband is settled and seems to like the staff who care for him. There have been improvements to security over the months I have been coming here. The management listened to any concerns raised when settling my husband in. He can be difficult, but they seem to take it in their stride nonetheless.

He has been very pleased to find that the staff are kind and patient, and his care needs have been well looked after.

I have had a very good experience. The standard of care was excellent. I would recommend Orchard House.

I find all the staff at Orchard House are pleasant and helpful and very caring in their attitudes.

My friend always seems to be looked after well. Even though she's bedbound. Food is excellent. Thank you.

Thank you to everyone at Orchard house - you are all truly wonderful

My mother had her last days here and was very happy. Now my mother-in-law is enjoying the lovely atmosphere and friendly staff at Orchard House.

My mum was really cared for brilliantly at Orchard House for the last few weeks of her life. All staff were very kind, professional and dignified to the end, many thanks for looking after my mum.

Orchard House has provided me with an excellent standard of essential twenty-four hour residential care which I require due to my chronic medical condition. I am very grateful to all Orchard House staff for looking after me with kindness, care, respect and dignity in my period of medical need.

Thank you for making his last days happy ones!

I enjoy the food at Orchard House and the staff are very caring. Sound progress of my wife has been aided by the treatment she is receiving.

Had to make the decision not seeing home, made the right decision. Staff are wonderful and caring, lovely room.

My Mum moved into Orchard House Nursing Home in Autumn 2023 from hospital. During her hospital stay it was touch and go whether she would pull through. However, the care at Orchard House has turned this around and Mum is now almost back to the way she was before she fell ill. I do think without their care she would not still be with us. Initially she was allocated a small room but now in a lovely big airy room and she enjoys watching the comings and goings outside. She has gained weight and although eats only a little she especially enjoys the sandwiches and cakes late afternoons. Mum is a loner and prefers to stay in her room than join in activities but these are always open to her and staff always ask her if she would like to be included.