Orchard House Nursing Home

I would like to thank the staff I've engaged with while visiting my wife. She is bed bound and needs 24 hour care. I cannot praise the staff enough, from the managers, to the care staff, laundry staff and cleaners. Very busy people but they all have time to spare for any questions I may have. Also the home is very clean and tidy.

My mother in law spent 15 months at Orchard House Nursing Home. She had advanced dementia and was well cared for, her needs were met and changed when needed. Communication was excellent and the staff were incredibly caring, from the chef to the cleaning staff and management. For her family, the most important thing was knowing she was safe and cared for and we felt that completely. Her husband was supported and encouraged to participate in events, and after her sad passing everything was handled with dignity and love. For us, they were outstanding and I would reach out to them immediately when the time comes for support again.

My cousin has been a resident of Orchard House Nursing Home for over a year now. Her overall condition improved immeasurably when she moved to Orchard House. This, I believe, is due to the facilities, food and care of her existing conditions, but more importantly the care and concern of the staff who have been truly wonderful. The manager has also always been available for updates and feedback as I don't get to visit my cousin often, and is always friendly and approachable.

I am very happy with the care that my mother has received over the period of time she has been at Orchard House Care Home. I feel content leaving my mother, knowing that she will be well looked after and cared for by all the members of staff.

I would highly recommend Orchard House Nursing Home. All staff are very friendly, warm, caring and professional to the people they look after and the family members / friends that visit. This is when we are greeted at the door and when they are doing their jobs within the home. They treat my dad with kindness, respect etc., despite his physical and mental disabilities. The manager is so warm, kind, caring, professional. She puts the needs of her residents first, her staff, as well as being kind, caring and more, it is really understanding towards her residents' family members and about their well being too. It is an honour to say, that she truly cares about the family members of the residents. Thank you so much, the manager and to your wonderful team at Orchard House. Keep doing what you are doing. It is much appreciated. Warm regards, to everyone.

After almost 4 years at Orchard House - Mum's passing, like Dad's, was dealt with, with dignity and respect.

Orchard House Nursing Home has proved to be an excellent care home for my partially paralysed cousin. The staff are friendly, well motivated and supportive. The rooms are well kept and the new owners are keen to make further improvements. I would highly recommend the home.

My mother has been a resident at Orchard House since September 2020. She has vascular dementia and was admitted straight from hospital following several falls. We are very pleased with the care she receives. The staff are friendly and caring, this includes nurses, carers and domestic staff. There is a very low turn over of staff which means good continuity of care, it's important that residents get to know their carers well. The quality of the food is excellent, all freshly cooked by their chef. The home is spotlessly clean and is currently being refurbished by the new owners.

My mum has been in this lovely care home for 7 years and the staff are amazing. They are so kind and patient with my mum. We have never had one concern for her. The atmosphere is welcoming and all the staff go out of their way to help you.

I would recommend Orchard House.

The staff are all very helpful, friendly and my father likes and trusts them, which is a great comfort.

Initially, we were concerned about Dad going into a home in his condition however after the first week we knew he was in a good place and I cannot state enough how pleased we were with the care he received in his final days.

My brother-in-law has been a resident for some years now. He is brain-damaged and a double amputee. I have always found the staff, caring, thoughtful and treat him with respect and dignity. The home is clean, comfortable and welcoming. There is also a love garden and very nice to go into in the warmer months. I would have no qualms in recommending the home for anyone.

The nurses administer medical care efficiently and monitor any changes in health requirements. They always have time for their families also.

I would like to say thank you very much to all employees of this nursing home. Professional staff who treated my father with empathy and made him feel very special. My father was a bedridden person who needed daily help with eating, drinking, toileting etc. Huge sacrifice of the nursing home staff, they are treating residents and their families friendly and respectably. I never ever had any concerns about the care that my father had received. I am very grateful to all of them. Thank you.

I would highly recommend this care home and thank you to all of the staff.

My husband has been a resident at Orchard House since 2012 and myself and family are extremely grateful for the love and care he continues to receive. The staff are approachable and friendly and the home is clean and homely.

Thank you so much to everyone for the care and love you gave, not only to my mother in law but to the whole family during her time she spent with you. The moment we came to look at Orchard House we knew we had found the right Home and have not been disappointed. I recommend Orchard House to anyone who wants their loved ones to be well looked after. We can’t thank every one of you enough.