Search...

Orchard House Nursing Home

35 Hallmead Road, Sutton, London SM1 1RD
Orchard House Nursing Home Logo
Jobs
Orchard House Nursing Home logo
Orchard House Nursing Home, Sutton
Orchard House Nursing Home, Sutton
Orchard House Nursing Home, Sutton

Orchard House Nursing Home provides an ideal living environment for adults with care needs to feel empowered and respected, while having access to a professional team skilled in looking after their healthcare complications.

Staff are experienced in safeguarding the well-being of individuals with a learning disability and End of Life care, also offering respite and day care to the Sutton community.

A range of activities and entertainments are made available and an...  

Loading travel time

Care Provided by Orchard House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £1,700£1,500 - £1,700
Residential Dementia Care£1,500 - £1,700£1,500 - £1,700
Nursing Care£1,500 - £1,700£1,500 - £1,700
Nursing Dementia Care£1,500 - £1,700£1,500 - £1,700

Fees dependent on room and location in the home. Discount offered for shared rooms.

Contact Orchard House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Vera Liubchivschi (Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (4)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • No visiting restrictions

Parking

  • Parking available on site

Orchard House Nursing Home Reviews (57)

Submit a Review
9.9

Orchard House Nursing Home has a Review Score of 9.9 (9.879) out of 10, based on 51 reviews in the last 2 years. Over all time Orchard House Nursing Home has 57 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Orchard House Nursing Home
Loading...
Showing 57 reviews matching selected criteria
Review from Laura H (Daughter-in-law of Resident) published on 22 January 2025 Submitted via Website
Overall Experience

My mother in law spent 15 months at Orchard House Nursing Home. She had advanced dementia and was well cared for, her needs were met and changed when needed. Communication was excellent and the staff were incredibly caring, from the chef to the cleaning staff and management. For her family, the most important thing was knowing she was safe and cared for and we felt that completely. Her husband was supported and encouraged to participate in events, and after her sad passing everything was handled with dignity and love. For us, they were outstanding and I would reach out to them immediately when the time comes for support again.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words. Our staff will be very happy to hear your feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Ginny Y (Cousin of Resident) published on 22 January 2025 Submitted via Website
Overall Experience

My cousin has been a resident of Orchard House Nursing Home for over a year now. Her overall condition improved immeasurably when she moved to Orchard House. This, I believe, is due to the facilities, food and care of her existing conditions, but more importantly the care and concern of the staff who have been truly wonderful. The manager has also always been available for updates and feedback as I don't get to visit my cousin often, and is always friendly and approachable.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words. Much appreciated

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Daughter of Resident) published on 22 January 2025 Submitted via Website
Overall Experience

I am very happy with the care that my mother has received over the period of time she has been at Orchard House Care Home. I feel content leaving my mother, knowing that she will be well looked after and cared for by all the members of staff.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words. Our staff will be very happy to hear your good feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from A P (Daughter of Resident) published on 22 January 2025 Submitted via Website
Overall Experience

I would highly recommend Orchard House Nursing Home. All staff are very friendly, warm, caring and professional to the people they look after and the family members / friends that visit. This is when we are greeted at the door and when they are doing their jobs within the home. They treat my dad with kindness, respect etc., despite his physical and mental disabilities. The manager is so warm, kind, caring, professional. She puts the needs of her residents first, her staff, as well as being kind, caring and more, it is really understanding towards her residents' family members and about their well being too. It is an honour to say, that she truly cares about the family members of the residents. Thank you so much, the manager and to your wonderful team at Orchard House. Keep doing what you are doing. It is much appreciated. Warm regards, to everyone.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words. Much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from D S (Daughter of Resident) published on 20 January 2025 Submitted via Website
Overall Experience
Orchard House has a real homely feel about it.
The staff are like a big family and Mum was made to feel comfortable from the very beginning.
We liked it so much that we decided to move our dad, from another nursing home to join her there.
Sadly, Dad passed away shortly after but we were grateful that they got to spend time together in a loving atmosphere.

After almost 4 years at Orchard House - Mum's passing, like Dad's, was dealt with, with dignity and respect.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words. Our staff will be very happy to hear your review. Much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne F (Cousin of Resident) published on 9 January 2025 Submitted via Website
Overall Experience

Orchard House Nursing Home has proved to be an excellent care home for my partially paralysed cousin. The staff are friendly, well motivated and supportive. The rooms are well kept and the new owners are keen to make further improvements. I would highly recommend the home.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words. We are very happy and grateful for your feedback and we will continue to do our best.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from L S (Daughter of Resident) published on 9 January 2025 Submitted via Website
Overall Experience

My mother has been a resident at Orchard House since September 2020. She has vascular dementia and was admitted straight from hospital following several falls. We are very pleased with the care she receives. The staff are friendly and caring, this includes nurses, carers and domestic staff. There is a very low turn over of staff which means good continuity of care, it's important that residents get to know their carers well. The quality of the food is excellent, all freshly cooked by their chef. The home is spotlessly clean and is currently being refurbished by the new owners.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words. The staff will be very happy to see your feedback and your compliments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Lisa B (Daughter of Resident) published on 20 December 2024 Submitted via Website
Overall Experience

My mum has been in this lovely care home for 7 years and the staff are amazing. They are so kind and patient with my mum. We have never had one concern for her. The atmosphere is welcoming and all the staff go out of their way to help you.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words and your appreciation. We are going to continue to do our best. We love your Mom and we are very grateful for your support. Kindest regards, Vera and Orchard Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K M (Daughter of Resident) published on 16 December 2024 Submitted via Website
Overall Experience
My mother has been a resident in Orchard House Nursing Home for 5 years.
She was brought to the nursing home from the hospital.
She has vascular dementia, Alzheimer's and a heart condition.
In all of this time my mother has been a resident I have never had any serious concerns.
The nurses and the manager are always available if I have any queries.
I am a regular visitor at Orchard House. I visit 4 to 5 times a week so I see all of the running of home.
The carers are very professional but also are very loving and considerate to my mother.

I would recommend Orchard House.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words and all your support. Best regards, Vera.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from C L (Daughter of Resident) published on 16 December 2024 Submitted via Website
Overall Experience
My father came to Orchard House Nursing Home at the end of 2021. He settled well into his new home and has always seemed happy with his care.

The staff are all very helpful, friendly and my father likes and trusts them, which is a great comfort.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you for your kind words. We will continue to do our best. Kindest regards, Vera.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Brian E (Son of Resident) published on 17 October 2024 Submitted via Website
Overall Experience
My father was transferred to Orchard House from the local hospital for palliative care due to a combination of a bad fall at home and the effects of prostate cancer. When he arrived at the home it was thought that he did not have long to be with us however because of the excellent care he received at Orchard House he lived a further 4 months before he peacefully passed away.
Myself and my brothers visited Dad every week and observed how the staff looked after him, at all times they were professional and caring. If we had any concerns we were able to speak to the home manager or the nurse on duty at the time.

Initially, we were concerned about Dad going into a home in his condition however after the first week we knew he was in a good place and I cannot state enough how pleased we were with the care he received in his final days.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words. Kindest regards, Vera.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from M P (Sister-in-law of Resident) published on 18 July 2024 Submitted via Website
Overall Experience

My brother-in-law has been a resident for some years now. He is brain-damaged and a double amputee. I have always found the staff, caring, thoughtful and treat him with respect and dignity. The home is clean, comfortable and welcoming. There is also a love garden and very nice to go into in the warmer months. I would have no qualms in recommending the home for anyone.

Reply from Chandra Uwins, Group Operations Manager at Orchard House Nursing Home

Thank you so much for your lovely review of our home. It is really appreciated by all the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Suzanne R (Daughter of Resident) published on 24 November 2023 Submitted via Website
Overall Experience
At Orchard House, the carers are very kind. All of the staff are respectful and treat the residents with dignity.
The food provided is very good and special dietary requirements are catered for. They take the time to make meals that the residents enjoy.

The nurses administer medical care efficiently and monitor any changes in health requirements. They always have time for their families also.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Wanda S (Daughter of Resident) published on 10 October 2023 Submitted via Website
Overall Experience

I would like to say thank you very much to all employees of this nursing home. Professional staff who treated my father with empathy and made him feel very special. My father was a bedridden person who needed daily help with eating, drinking, toileting etc. Huge sacrifice of the nursing home staff, they are treating residents and their families friendly and respectably. I never ever had any concerns about the care that my father had received. I am very grateful to all of them. Thank you.

Reply from Chandra Uwins, Group Operations Manager at Orchard House Nursing Home

Thank you for your kind words. I will pass your review on to our staff. They all work extremely hard and it is lovely when we can show them how much they are appreciated by residents and their families.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from L B (Daughter of Resident) published on 21 September 2023 Submitted via Website
Overall Experience
My father is cared for so well here and I have complete peace of mind knowing he is being looked after by the manager and the team.
They treat my dad with compassion and dignity and have supported my family throughout difficult times.
They have gone out of their way to arrange family celebrations at the home so that my dad can still be a part of special occasions.

I would highly recommend this care home and thank you to all of the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Lorna A (Wife of Resident) published on 13 September 2023 Submitted via Website
Overall Experience

My husband has been a resident at Orchard House since 2012 and myself and family are extremely grateful for the love and care he continues to receive. The staff are approachable and friendly and the home is clean and homely.

Reply from Chandra Uwins, Group Operations Manager at Orchard House Nursing Home

Thank you for your kind words, we will continue to care for your husband to our usual high standards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alison P (Daughter-in-law of Resident) published on 22 March 2018 Submitted via Website
Overall Experience

Thank you so much to everyone for the care and love you gave, not only to my mother in law but to the whole family during her time she spent with you. The moment we came to look at Orchard House we knew we had found the right Home and have not been disappointed. I recommend Orchard House to anyone who wants their loved ones to be well looked after. We can’t thank every one of you enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 November 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Orchard House Nursing Home.

Upcoming Events

There are no upcoming events for Orchard House Nursing Home.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Orchard House Nursing Home.

Meet the Team (1)

Vera Liubchivschi
Vera LiubchivschiJob Title Registered ManagerJoined 2017

Our team is headed up by Naveen Chilamkurty, the Group Operations Manager, and Vera Liubchivschi, who has been in the care industry for over ten years. She joined Orchard House and Lodore Nursing Homes in 2017 as a Registered Nurse and became the Home Manager in 2024.

Vera is also a Clinical Psychologist and Family Therapist.

Both Naveen and Vera strive to ensure the effective delivery of holistic person-centred care in a safe environment in accordance with CQC standards. They lead by example and work with a dedicated team to provide high standards of care in a homely and happy environment. They have always maintained good relationships with the local authority and Sutton Clinical Commissioning Group.


"At Orchard House and Lodore Nursing Home, we celebrate difference. Embracing culture and diversity is at the very heart of our offering. We welcome residents from all walks of life - no matter their culture, faith or mother tongue.

I feel it’s very important to maintain our links within our community in Sutton to enhance the lives of the residents, especially around activities. Every day is different and brings new challenges and rewards but my passion is to provide the best possible care to enhance the resident's lives.”

Vera Liubchivschi

Registered Manager

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchard House Nursing Home to verify any information. View our terms and conditions. Orchard House Nursing Home has an Enhanced Service -more info.