Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Helen Ley Care Centre

stars
stars 15 May 2019
I have taken respite breaks at many care facilities, and Helen Ley is the best by far. The dedicated staff and the support they offer is second to none and families can be assured that their family members will be looked after. The UK needs many more centres like this to accommodate the needs of
those with neurological disorders.
Review from Nigel L K (Respite Resident/Service User)
stars
stars 22 February 2017
My husband arrived at Helen Ley in August 2016 and was made to feel very welcome and put at ease in his new surroundings immediately, as were we as his family. Helen Ley staff are all fantastic and have been so proactive in sorting out a new electric wheelchair, eye tests, physiotherapy and
hydrotherapy, all of which have been of huge importance, especially for my husband. We can't speak highly enough of this wonderful care centre.
Review from Amanda H (Wife of Resident/Service User)