Submit a Review for Haven Lodge
Reckitt Close, Holland Road, Clacton-on-Sea, CO15 6PG
View Full Details of Haven LodgeLatest Reviews for Haven Lodge
18 August 2025
Mum remarked today how lovely the dinner was, which a staff member had prepared. She doesn't have a great appetite so I was pleased to hear her say she had eaten most of her dinner. The staff here are lovely, so kind and caring. The home is always spotlessly clean. We are blessed to have been recommended this care home by Social Services
28 July 2025
Most of the staff are really friendly, and happy, I know my mum is in a safe place, but sometimes I've been to see her and she's still in her night clothes, I know she can be stubborn, and try,s to dress herself, but I think they can at least help her or make sure she is dressed, some of the food is not to her taste, but not to bad.
22 July 2025
My mum is very well looked after she has vascular dementia and her mood swings are up and down, it gives us great peace of mind knowing how much care she is shown, if ever there is a problem we are notified straight away So long as mum is happy in her world and cared for we couldn't wish for more
21 July 2025
I have been very impressed with the care given to my friend in the care home.. she has been there several years now and has had to be in bed all the time and needs help with feeding and drinking.. .. she has got quite stiff with arthritis but is always treated with respect and care.. I have been impressed with the way she is cared for
10 June 2025
Haven Lodge made the last few days of my darling husbands life so very comfortable and peaceful. All the staff covered my husband and our family in love, patience and understanding. Feeding both our bodies and our souls. Nothing was too much trouble. Always with kindness. There are not enough words to describe the care we all received. Our never ending and grateful thanks to everyone
02 June 2025
What a wonderful home. My dad was moved here from hospital and sadly was only resident for a few days before passing away. But in that time both he, and his family were shown care, compassion, respect and given the dignity that everyone deserves. Nothing was to much trouble. The staff helped us smile, cry, and generally cope with what was happening. We were kept informed and supported by a team of true professionals. Thank you.
28 May 2025
Mum has been a resident since July 2024. Our family visit daily and are welcomed at the home at any time. All the staff, from the Nursing Home Manager, the Nurses, the Carers, the Lifestyles Team, the team that prepare and cook the meals, the Maintenance and Cleaning staff as well as the Laundry staff always greet us and chat with us. I am very impressed with their professionalism as well as their understanding of the residents' needs.
21 May 2025
Lovely staff, very attentive nothing seems too much trouble they are taking very good care of my dad. Good food choice catering for all tastes. Lovely tranquil grounds to sit out in. Seems to have lots of activities
21 March 2025
Very happy with the care that my father received during the latter stages of his dementia care. He stayed there for 4 and a half months before his passing. No issues with the staff or management and if there was minor problems they got rectified immediately. Very grateful for the care he received.
19 March 2025
Just like to say a big thank you to the manager and all the staff at Haven Lodge for the amazing job they do nothing is ever too much trouble for them and I am so pleased we moved my cousin to Haven Lodge back in June 2024. Thank you.
07 February 2025
My sister is happy, clean and well cared for. I feel welcome when visiting my sister, often greeted by reception for a chat. All nurses and care staff are friendly and good natured. I suppose the only negative is that the staff seem very busy. More staff would be beneficial to residents to add a little extra quality time.
24 January 2025
My Dad spent his last 3 months at Haven Lodge and within this time the staff, whether nursing, carers, activity or housekeeping showed nothing but kindness and respect to my Dad and his family. Nothing seemed too much trouble and the dignity of each individual resident was looked after. We were kept informed of every change with Dad which was very appreciated. Haven Lodge makes you feel as if you are one big family. You soon realise that family and friends of other residents also support each other. I always felt Dad was in safe hands when we used Haven Lodge for respite, so it was an easy decision that this was where we wanted Dad to be, when caring for him at home was no longer a possibility. Thank you to everyone who looked after Dad for me. I would definitely recommend Haven Lodge.
24 June 2024
Wonderful care home with a brilliant lifestyle/care team. The atmosphere is very friendly with a variety of activities taking place on a day-to-day basis. This care home stands out from all the rest with celebrations for residents and their families all welcome including the recent superb D-Day celebration.
17 May 2024
Our mother entered under covid restrictions, without us even stepping into the home. When we were allowed in we found the staff to be pleasant, helpful and open to our observations (positive and, occasionally, negative). The home has benefitted from some TLC over the last few months and it looks better, the rooms could do with some TLC too. There's a choice of food which always looks and smells nice. Our mother, 96 and mobile, doesn't need as much assistance as many residents but she does have dementia. When she gets in a pickle the staff have strategies to help her. The home has a wonderful lifestyle coach who organises lots of entertainment and activities. My mother, however, is lonely, the staff are extremely busy and have little time to sit and chat with her (sadly the other residents are not on her wavelength). We visit regularly and the staff are happy for us to call Mum for a chat.
23 February 2024
From the first time I visited Haven Lodge to re-connect with my son, I was made to feel welcome, and comfortable by the staff members who all seemed totally engaged in their work and committed to the resident's best care. And during all subsequent visits, I have found nothing to change that first impression, in fact, it seems to have become a better environment each time for both us visitors and the residents. I have now become a regular and when I visit my son I now see familiar faces among both. The place is always clean, and warm, with a happy ambience and is a credit to all the staff there. If I have any concerns or queries I have always received the full attention and advice of senior staff, both nursing and management. We live quite a distance away and get down as often as we can, so it is nice to know my son gets such good care, and I am confident that the staff will inform me of any problems.
11 January 2024
All the staff and management give a second-to-none service, all are approachable and will help in any way they can. Activities for residents are excellent and all are encouraged to get involved. A system of video calls to family members of residents who live abroad or are unable to visit for whatever reason would be a bonus. All in all, a first-class care home. Well done to all concerned.
30 August 2023
Just so pleased with the care and dedication the staff give to my mum. The food is very good, with staff helping out residents when needed. The overall experience of all our family is excellent we are made welcome and told to treat Haven Lodge just like Mum's home.
14 August 2023
Really made to feel at home and felt confident the resident was well taken care of. The staff were very friendly and helpful and were careful to respect the fact I had a small child with me. Thank you!
26 July 2023
Excellent nursing care in a well-staffed friendly environment. The individuals’ needs are considered and residents are encouraged to participate in well-run appropriate activities. Management were approachable, listened and acted on concerns and requests.
05 July 2023
I am very pleased with the care and nursing my husband receives. The care staff are amazing, the surroundings are light, bright and kept very clean. The management are always available if needs be. This has been the case since my husband arrived here a year ago.
Latest Reviews for Haven Lodge
18 August 2025
Mum remarked today how lovely the dinner was, which a staff member had prepared. She doesn't have a great appetite so I was pleased to hear her say she had eaten most of her dinner. The staff here are lovely, so kind and caring. The home is always spotlessly clean. We are blessed to have been recommended this care home by Social Services
28 July 2025
Most of the staff are really friendly, and happy, I know my mum is in a safe place, but sometimes I've been to see her and she's still in her night clothes, I know she can be stubborn, and try,s to dress herself, but I think they can at least help her or make sure she is dressed, some of the food is not to her taste, but not to bad.
22 July 2025
My mum is very well looked after she has vascular dementia and her mood swings are up and down, it gives us great peace of mind knowing how much care she is shown, if ever there is a problem we are notified straight away So long as mum is happy in her world and cared for we couldn't wish for more
21 July 2025
I have been very impressed with the care given to my friend in the care home.. she has been there several years now and has had to be in bed all the time and needs help with feeding and drinking.. .. she has got quite stiff with arthritis but is always treated with respect and care.. I have been impressed with the way she is cared for
10 June 2025
Haven Lodge made the last few days of my darling husbands life so very comfortable and peaceful. All the staff covered my husband and our family in love, patience and understanding. Feeding both our bodies and our souls. Nothing was too much trouble. Always with kindness. There are not enough words to describe the care we all received. Our never ending and grateful thanks to everyone
02 June 2025
What a wonderful home. My dad was moved here from hospital and sadly was only resident for a few days before passing away. But in that time both he, and his family were shown care, compassion, respect and given the dignity that everyone deserves. Nothing was to much trouble. The staff helped us smile, cry, and generally cope with what was happening. We were kept informed and supported by a team of true professionals. Thank you.
28 May 2025
Mum has been a resident since July 2024. Our family visit daily and are welcomed at the home at any time. All the staff, from the Nursing Home Manager, the Nurses, the Carers, the Lifestyles Team, the team that prepare and cook the meals, the Maintenance and Cleaning staff as well as the Laundry staff always greet us and chat with us. I am very impressed with their professionalism as well as their understanding of the residents' needs.
21 May 2025
Lovely staff, very attentive nothing seems too much trouble they are taking very good care of my dad. Good food choice catering for all tastes. Lovely tranquil grounds to sit out in. Seems to have lots of activities
21 March 2025
Very happy with the care that my father received during the latter stages of his dementia care. He stayed there for 4 and a half months before his passing. No issues with the staff or management and if there was minor problems they got rectified immediately. Very grateful for the care he received.
19 March 2025
Just like to say a big thank you to the manager and all the staff at Haven Lodge for the amazing job they do nothing is ever too much trouble for them and I am so pleased we moved my cousin to Haven Lodge back in June 2024. Thank you.
07 February 2025
My sister is happy, clean and well cared for. I feel welcome when visiting my sister, often greeted by reception for a chat. All nurses and care staff are friendly and good natured. I suppose the only negative is that the staff seem very busy. More staff would be beneficial to residents to add a little extra quality time.
24 January 2025
My Dad spent his last 3 months at Haven Lodge and within this time the staff, whether nursing, carers, activity or housekeeping showed nothing but kindness and respect to my Dad and his family. Nothing seemed too much trouble and the dignity of each individual resident was looked after. We were kept informed of every change with Dad which was very appreciated. Haven Lodge makes you feel as if you are one big family. You soon realise that family and friends of other residents also support each other. I always felt Dad was in safe hands when we used Haven Lodge for respite, so it was an easy decision that this was where we wanted Dad to be, when caring for him at home was no longer a possibility. Thank you to everyone who looked after Dad for me. I would definitely recommend Haven Lodge.
24 June 2024
Wonderful care home with a brilliant lifestyle/care team. The atmosphere is very friendly with a variety of activities taking place on a day-to-day basis. This care home stands out from all the rest with celebrations for residents and their families all welcome including the recent superb D-Day celebration.
17 May 2024
Our mother entered under covid restrictions, without us even stepping into the home. When we were allowed in we found the staff to be pleasant, helpful and open to our observations (positive and, occasionally, negative). The home has benefitted from some TLC over the last few months and it looks better, the rooms could do with some TLC too. There's a choice of food which always looks and smells nice. Our mother, 96 and mobile, doesn't need as much assistance as many residents but she does have dementia. When she gets in a pickle the staff have strategies to help her. The home has a wonderful lifestyle coach who organises lots of entertainment and activities. My mother, however, is lonely, the staff are extremely busy and have little time to sit and chat with her (sadly the other residents are not on her wavelength). We visit regularly and the staff are happy for us to call Mum for a chat.
23 February 2024
From the first time I visited Haven Lodge to re-connect with my son, I was made to feel welcome, and comfortable by the staff members who all seemed totally engaged in their work and committed to the resident's best care. And during all subsequent visits, I have found nothing to change that first impression, in fact, it seems to have become a better environment each time for both us visitors and the residents. I have now become a regular and when I visit my son I now see familiar faces among both. The place is always clean, and warm, with a happy ambience and is a credit to all the staff there. If I have any concerns or queries I have always received the full attention and advice of senior staff, both nursing and management. We live quite a distance away and get down as often as we can, so it is nice to know my son gets such good care, and I am confident that the staff will inform me of any problems.
11 January 2024
All the staff and management give a second-to-none service, all are approachable and will help in any way they can. Activities for residents are excellent and all are encouraged to get involved. A system of video calls to family members of residents who live abroad or are unable to visit for whatever reason would be a bonus. All in all, a first-class care home. Well done to all concerned.
30 August 2023
Just so pleased with the care and dedication the staff give to my mum. The food is very good, with staff helping out residents when needed. The overall experience of all our family is excellent we are made welcome and told to treat Haven Lodge just like Mum's home.
14 August 2023
Really made to feel at home and felt confident the resident was well taken care of. The staff were very friendly and helpful and were careful to respect the fact I had a small child with me. Thank you!
26 July 2023
Excellent nursing care in a well-staffed friendly environment. The individuals’ needs are considered and residents are encouraged to participate in well-run appropriate activities. Management were approachable, listened and acted on concerns and requests.
05 July 2023
I am very pleased with the care and nursing my husband receives. The care staff are amazing, the surroundings are light, bright and kept very clean. The management are always available if needs be. This has been the case since my husband arrived here a year ago.