Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

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Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Cantref

stars
stars 10 February 2020
My Mum had been a resident at Cantref Care Home and when she left the home it was like leaving a family behind. The care they provided was ‘wonderful’ as it was a difficult time when Mum decided she could no longer live independently. It didn’t take long for me to adjust to my Mum living at
Cantref Care Home as they became our family. I could always talk to them at any time. I just want to take this opportunity to ‘thank all the staff’ for the care they gave my Mum.
Review from Michelle J (Daughter of Resident/Service User)