Submit a Review for Saltshouse Haven Care Home
71 Saltshouse Road, Hull, HU8 9EH
View Full Details of Saltshouse Haven Care HomeLatest Reviews for Saltshouse Haven Care Home
27 August 2025
My father received end of life care at this home. Although he was only there a matter of days the team showed every care and attention possible. They were proactive and professional whilst remaining friendly and caring. I would recommend highly.
11 July 2025
The home has been wonderful with her, through the years she has been living there, all the staff and management. When my mum was at the end of life, they could not do enough for my mum & family, they made sure my mum was comfortable and change when she needed too, look after all the family with cups of tea & sandwiches & crisps, was popping in and out of room checking everything was ok with mum & family, asking if we needed anything, I would say they went above and beyond for us all, I could not praise all the management and staff for the care and support for all the time my mum was there.
07 July 2025
I would recommend anyone to place any loved one here at the home, my mam has been a long term resident and at all times my mam has been treated with so much dignity love and care she has always been clean and tidy the rapport the staff has had with my mum has been amazing. As a family we also feel the support we hve had from all the staff has been fantastic. If we needed anything they have always been there and sorted it to the best of their ability.
21 May 2025
So caring and encouraging for clients to reach their abilities of there illness. They listen and explain everything. She loves it here and feels respected. Couldn't ask more of carers.
15 May 2025
It was my first visit to see my friend and I was very impressed with everything. My friend seemed very happy in the environment. The staff were very caring and helpful. All in all I think my friend will be well looked after in there and I would like to express my thanks to each and everyone of you for your caring for my best friend.
22 April 2025
My mum has been very well looked after and a lot happier in herself since she arrived, the staff are kind and helpful and attentive to her needs. Her room is lovely with everything she needs for her comfort. My mum said the food is very good and she enjoys all the meals.
22 April 2025
The carers looked after mum for 18 months, tending to her every need, nothing was too much trouble, they had respect and compassion and always with a smile, professional and trustworthy and with a personal touch. too, like one of their own family. On Mum's passing, they did everything to ensure Mum's peaceful passing and supporting us as the family too. I cannot say enough how wonderful and how hard the staff work. They are angels. Thank you so much, so appreciated.
19 March 2025
I would recommend Saltshouse Haven care home, as the staff is frendly, communicate with famly members, are very good with the residents. Activity Person is very friendly and communicates with family. The care is very outstanding, Mealtimes are very good, always omething for residents to do. It reminds me of when I used to work at a care home.
30 January 2025
My father was at the home for over 5 years and he was very happy there. The staff are very dedicated and provided my father with excellent care, especially in the last couple of months of his life. The care he received in his last few months was excellent and they made sure he was comfortable and had his dignity. I could not have wished for better care.
28 January 2025
The staff are very approachable and always keep us informed of any problems. All staff are very pleasant with us and have a good relationship with our Mum.
28 January 2025
The care Mum receives in Coniston House is very good, she gets very personal care catered to her own needs. Her room is her own space and I am allowed to visit her in her room and personalise it as she wishes, I bring the dogs to visit her as she wishes and take her out for meals and home visits. The home have an excellent entertainment worker who works hard to try and keep all the residents entertained and takes them out for visits if possible. Complaints (although few) are always dealt with quickly and with care.
28 January 2025
I find the home a very pleasant and relaxing place to reside. If I have any problems the staff are more than willing to help. The best part of the residence is the wonderful facilities organised which I think relaxes a lot of residents who as I did could sulk in their rooms and without these excellent facilities, the home would not be half as pleasant so a massive thank you is to all the staff, particularly the facilities organisers.
28 January 2025
My Dad has now been here since July 2024. He is very settled thanks to the care and support of all the staff. The activities they provide are excellent and ensure all residents are involved. Christmas celebrations have been excellent. Thank you.
28 January 2025
Seems my Mother is settling down nicely. The staff are all friendly and helpful and understand her needs and personality at her worst moments. At the moment I am happy that she is here.
28 January 2025
All the staff are really caring and attentive, always happy. The rooms and surrounds are all clean and tidy. The food always looks nice, with good portions.
28 November 2024
I would like to thank all the staff on Preston Lodge for looking after my mam. You all do an amazing job. Can't fault anyone. I'm not happy with all the staff you are changing. The lady who runs Preston Lodge is an amazing person, goes up and beyond to help all the residents. I'm just hoping my mam does get all the help she needs, as she loves all the carers that are there now, as she has got used to them, this is through bad management that is happening.
15 October 2024
Staff are wonderful, they treat the residents like their own family. Very pleased.
15 October 2024
This is an extraordinary place and remarkable staff.
04 October 2024
The staff are always pleasant and have good banter with the residents. There is a good activities team who always engage with residents and take them out whenever they can. We are very happy with the care being given.
18 September 2024
A well-managed care home offering professional, friendly and efficient care for its residents.
Latest Reviews for Saltshouse Haven Care Home
27 August 2025
My father received end of life care at this home. Although he was only there a matter of days the team showed every care and attention possible. They were proactive and professional whilst remaining friendly and caring. I would recommend highly.
11 July 2025
The home has been wonderful with her, through the years she has been living there, all the staff and management. When my mum was at the end of life, they could not do enough for my mum & family, they made sure my mum was comfortable and change when she needed too, look after all the family with cups of tea & sandwiches & crisps, was popping in and out of room checking everything was ok with mum & family, asking if we needed anything, I would say they went above and beyond for us all, I could not praise all the management and staff for the care and support for all the time my mum was there.
07 July 2025
I would recommend anyone to place any loved one here at the home, my mam has been a long term resident and at all times my mam has been treated with so much dignity love and care she has always been clean and tidy the rapport the staff has had with my mum has been amazing. As a family we also feel the support we hve had from all the staff has been fantastic. If we needed anything they have always been there and sorted it to the best of their ability.
21 May 2025
So caring and encouraging for clients to reach their abilities of there illness. They listen and explain everything. She loves it here and feels respected. Couldn't ask more of carers.
15 May 2025
It was my first visit to see my friend and I was very impressed with everything. My friend seemed very happy in the environment. The staff were very caring and helpful. All in all I think my friend will be well looked after in there and I would like to express my thanks to each and everyone of you for your caring for my best friend.
22 April 2025
My mum has been very well looked after and a lot happier in herself since she arrived, the staff are kind and helpful and attentive to her needs. Her room is lovely with everything she needs for her comfort. My mum said the food is very good and she enjoys all the meals.
22 April 2025
The carers looked after mum for 18 months, tending to her every need, nothing was too much trouble, they had respect and compassion and always with a smile, professional and trustworthy and with a personal touch. too, like one of their own family. On Mum's passing, they did everything to ensure Mum's peaceful passing and supporting us as the family too. I cannot say enough how wonderful and how hard the staff work. They are angels. Thank you so much, so appreciated.
19 March 2025
I would recommend Saltshouse Haven care home, as the staff is frendly, communicate with famly members, are very good with the residents. Activity Person is very friendly and communicates with family. The care is very outstanding, Mealtimes are very good, always omething for residents to do. It reminds me of when I used to work at a care home.
30 January 2025
My father was at the home for over 5 years and he was very happy there. The staff are very dedicated and provided my father with excellent care, especially in the last couple of months of his life. The care he received in his last few months was excellent and they made sure he was comfortable and had his dignity. I could not have wished for better care.
28 January 2025
The staff are very approachable and always keep us informed of any problems. All staff are very pleasant with us and have a good relationship with our Mum.
28 January 2025
The care Mum receives in Coniston House is very good, she gets very personal care catered to her own needs. Her room is her own space and I am allowed to visit her in her room and personalise it as she wishes, I bring the dogs to visit her as she wishes and take her out for meals and home visits. The home have an excellent entertainment worker who works hard to try and keep all the residents entertained and takes them out for visits if possible. Complaints (although few) are always dealt with quickly and with care.
28 January 2025
I find the home a very pleasant and relaxing place to reside. If I have any problems the staff are more than willing to help. The best part of the residence is the wonderful facilities organised which I think relaxes a lot of residents who as I did could sulk in their rooms and without these excellent facilities, the home would not be half as pleasant so a massive thank you is to all the staff, particularly the facilities organisers.
28 January 2025
My Dad has now been here since July 2024. He is very settled thanks to the care and support of all the staff. The activities they provide are excellent and ensure all residents are involved. Christmas celebrations have been excellent. Thank you.
28 January 2025
Seems my Mother is settling down nicely. The staff are all friendly and helpful and understand her needs and personality at her worst moments. At the moment I am happy that she is here.
28 January 2025
All the staff are really caring and attentive, always happy. The rooms and surrounds are all clean and tidy. The food always looks nice, with good portions.
28 November 2024
I would like to thank all the staff on Preston Lodge for looking after my mam. You all do an amazing job. Can't fault anyone. I'm not happy with all the staff you are changing. The lady who runs Preston Lodge is an amazing person, goes up and beyond to help all the residents. I'm just hoping my mam does get all the help she needs, as she loves all the carers that are there now, as she has got used to them, this is through bad management that is happening.
15 October 2024
Staff are wonderful, they treat the residents like their own family. Very pleased.
15 October 2024
This is an extraordinary place and remarkable staff.
04 October 2024
The staff are always pleasant and have good banter with the residents. There is a good activities team who always engage with residents and take them out whenever they can. We are very happy with the care being given.
18 September 2024
A well-managed care home offering professional, friendly and efficient care for its residents.