Submit a Review for Halliwell Care Home
Kingswood Road, Tunbridge Wells, TN2 4UN
View full details of Halliwell Care HomeLatest Reviews for Halliwell Care Home
13 January 2026
I was very impressed with the way Halliwell managed the extremely difficult situation of no running water over several days!! Thank you.
30 December 2025
I would like to express my thanks and admiration to all the staff at the Halliwell for managing a very challenging time recently, whilst without any mains water. Despite having no water for several days, the team coped admirably, adapting their personal care appropriately. The kitchen continued to operate smoothly, having bought in disposable crockery and cutlery. Unbelievably, no emergency water supplies were delivered initially, so members of staff (especially Stuart) spent his days collecting water from distribution centres. Thankfully, after a few days, pallets of water were eventually delivered. I would also like to add, that I take great comfort knowing that my mother is well cared for, happy and safe. She participates and thoroughly enjoys numerous activities and has made many friends during her four and a half years at Halliwell. I am always grateful to the staff for their kindness and professionalism but recently they have certainly gone above and beyond!
08 December 2025
All excellent - care, accommodation, menu - particularly good. I intend to come again once or twice a year.
08 October 2025
My mother has been at Halliwell for six weeks and we are very impressed with everything. The Home is well run, safe and welcoming - the atmosphere is happy and friendly. The staffing levels seem high and all of the staff we've met are friendly, caring, attentive and professional. We are kept informed by email of any changes of medicine, visits from the GP and so on, and we can phone to discuss, if desired. The food is excellent. There are lots of great activities on offer, for those who want to get involved and the staff are making a big effort to get my mother involved, taking her to try out various activities etc The home is light, bright and spacious with lovely gardens and great pathways for getting some exercise. We are very happy with Halliwell, as is our mother!
07 October 2025
My father has just spent 3 weeks at Halliwell, Tunbridge Wells. We have been very pleased with the excellent service, facilities and care provided. My father has also been very complimentary, especially about the staff who have been excellent. Thank you to Alison and the team.
23 September 2025
My father has spent a very happy respite stay and Halliwell over July/August and has been generally been looked after well for his daily requirements. We chose this care home having visited others locally as it had a friendly, welcoming atmosphere. He has enjoyed having a room with a patio door opening onto a well kept courtyard where he could go for his daily perambulations, with a little encouragement (from family members!) Overall, I would happily recommend Halliwell Care Home. Thank you.
16 September 2025
My respite stay was excellent.
29 August 2025
Very good!!
28 August 2025
My mother recently stayed at the Halliwell for some Respite Care after falling,I just wanted thank everyone who was involved in her care and stay there, she went in a frail unsteady lady and has bounced back to her usual positive cheerful self and is back walking independently. I visited most days and was totally impressed with the who set up at Halliwell, a particular member of staff who met us and went through things was just superb, the lady on reception whose beaming smile and warm welcome, made everyone feel special, and of course then the whole team on Floor 1 were just superb, kind, understanding and always very positive, my mother couldn't speak highly enough of them all. The entertainment and activities also played a very bit part in her mental wellbeing and these were very well organised too. Other than one meal my mother enjoyed all her food and was very happy with the choice so that you chefs and the F&B team. The home and grounds are immaculate Well done and a very big thank you
14 July 2025
All the staff are very caring and competent, and the rooms have a lovely feeling to them, the grounds and gardens are beautiful and I am glad that my friend ist being cared for at Halliwell and accompanied in her last journey.
14 July 2025
I have left a note to all the staff here for their 'First Class' attention with respect to all their various duties and their politeness. I hope to be returning in September for another 2 weeks. Until then, all the very best to all, and thank you all very much.
07 July 2025
My father has been at Halliwell for nearly 7 years. He has been very happy here and we have felt he is extremely well cared for. We love the fact that he is busy with so many activities to do and that he has made so many good friends here. The staff are always cheerful and helpful. My father does really feel that this is his home and we are grateful for that. Halliwell feels a very personal and homely place, where the residents are a big part of the way things are run. I particularly like the small touches such as the reception area with the art group's work on display as you come in. If anything, I'd like to see more examples of the residents' activities in the home.
07 July 2025
The staff could not have been kinder, more welcoming or professional. They were able to respond swiftly with respite/convalesence when Dad, who is usually independent at home, was recovering from a dip in his health just before we were due to be away for a week. They were very sensitive to Dad's understandable uncertainty and preference to keep himself to himself. He's so much stronger after his stay and thinks another stay when we are next away is a good plan. Thank you.
11 June 2025
The atmosphere in the Halliwell is just wonderful from the moment you enter the reception until leaving. The staff are all the most caring, conscientious and loving group one could ever wish to meet. Mum was so happy at Halliwell, and I feel truly blessed that she spent her final days with them. Her whole stay of 14 months was superb.
27 May 2025
The staff and care are both excellent. A very pleasant atmosphere. Loads of activities if you want to participate, and beautiful surroundings and gardens. The gardeners work really hard to maintain this.
19 May 2025
I want to thank everybody at Halliwell for the splendid way that they helped us celebrate the anniversary of VE day. While virtually all residents can remember the magic of the day itself, I doubt if any of the organisers had yet been born. Nevertheless, they gave us a memory packed few days. The food was great, and our "street party" special. We celebrated "Founders Day" playing various Games with valuable prizes, followed by our own Well Singers in concert, and finishing with a splendid Barb-e-que. On VE day itself we were entertained with VE day topical music by a top-grade violinist/singer/dancer, At 12 O'clock we observed the 2-minute silence, and then a flag decked dining room for lunch. A high-quality meal, yet again. I do not believe that our carers, our chefs and kitchen staff, together with our activities team could have worked harder to give us a better time to enjoy our memories, to celebrate our Victory, and to honour our fallen. Thank you. A resident.
03 April 2025
Halliwell is like a little oasis. The atmosphere is calm, friendly and welcoming. All the staff are approachable and nothing is too much trouble. The emphasis seems to be on providing the best experience possible for the residents, whilst recognising peoples individual needs. the rooms and public areas are well decorated and maintained with a lot of thought put into seasonal decorations. There is a good range of daily activities for people living at Halliwell to take part in. The care and nursing staff are very knowledgeable and pro-active.
26 March 2025
In January of this year, my mother had been at the Halliwell for five years. She went in as a resident a little before Covid and then through the Covid experience up to the present day. During all of that time the care she has received has been exemplary. She never misses an opportunity to say how much she likes it there. As her son, that is the main metric for me. During my mother's time there she has had a number of little medical episodes. These have all been handled very competently by the staff with good communication to me. My personal experience is that all of the staff are extremely nice and kind to her. I eat there weekly and the food is good with nice choices.
24 February 2025
I had a lovely stay at Halliwell Care Home last summer to help recover from a small operation. I found the home to be welcoming, spotless, beautiful and uplifting despite my worries about my operation and my discomfort after. The care staff were very kind, careful and supportive - and especially reassuring when I needed help at night. The gardens are gorgeous and can be accessed from every level - my grandsons loved finding the little stone animals. Lunch was always delicious. The evening meals were a little less inspired/more repetitive than lunch, but usually fresh and healthy and there was a good range of choice. There was a real community in the home, with many of the residents very active in making me feel welcome and driving the activities/care/food choices etc. There were a raft of things to get involved in - I only wish I'd had time do to more! My friends and family visited and were made very welcome and were impressed. I would certainly recommend Halliwell.
17 December 2024
Sadly I write this review with apprehension as my dad, although has always been a happy man and aims to please everyone, has of late become withdrawn and sad. After a lengthy amount of time at Halliwell he has been made to feel like a burden and someone of little importance. As new staff arrived things have changed and not in a good way. Where once I would have said this is the place to be with the love and care anyone would want for their family member this has changed. Unfortunately, care has been lost and it has been really sad to see the decline. The deputy manager is an amazing lady and Halliwell will be lost without her. It is a real shame that in 2024 people are not treated with the dignity and grace they deserve!
Latest Reviews for Halliwell Care Home
13 January 2026
I was very impressed with the way Halliwell managed the extremely difficult situation of no running water over several days!! Thank you.
30 December 2025
I would like to express my thanks and admiration to all the staff at the Halliwell for managing a very challenging time recently, whilst without any mains water. Despite having no water for several days, the team coped admirably, adapting their personal care appropriately. The kitchen continued to operate smoothly, having bought in disposable crockery and cutlery. Unbelievably, no emergency water supplies were delivered initially, so members of staff (especially Stuart) spent his days collecting water from distribution centres. Thankfully, after a few days, pallets of water were eventually delivered. I would also like to add, that I take great comfort knowing that my mother is well cared for, happy and safe. She participates and thoroughly enjoys numerous activities and has made many friends during her four and a half years at Halliwell. I am always grateful to the staff for their kindness and professionalism but recently they have certainly gone above and beyond!
08 December 2025
All excellent - care, accommodation, menu - particularly good. I intend to come again once or twice a year.
08 October 2025
My mother has been at Halliwell for six weeks and we are very impressed with everything. The Home is well run, safe and welcoming - the atmosphere is happy and friendly. The staffing levels seem high and all of the staff we've met are friendly, caring, attentive and professional. We are kept informed by email of any changes of medicine, visits from the GP and so on, and we can phone to discuss, if desired. The food is excellent. There are lots of great activities on offer, for those who want to get involved and the staff are making a big effort to get my mother involved, taking her to try out various activities etc The home is light, bright and spacious with lovely gardens and great pathways for getting some exercise. We are very happy with Halliwell, as is our mother!
07 October 2025
My father has just spent 3 weeks at Halliwell, Tunbridge Wells. We have been very pleased with the excellent service, facilities and care provided. My father has also been very complimentary, especially about the staff who have been excellent. Thank you to Alison and the team.
23 September 2025
My father has spent a very happy respite stay and Halliwell over July/August and has been generally been looked after well for his daily requirements. We chose this care home having visited others locally as it had a friendly, welcoming atmosphere. He has enjoyed having a room with a patio door opening onto a well kept courtyard where he could go for his daily perambulations, with a little encouragement (from family members!) Overall, I would happily recommend Halliwell Care Home. Thank you.
16 September 2025
My respite stay was excellent.
29 August 2025
Very good!!
28 August 2025
My mother recently stayed at the Halliwell for some Respite Care after falling,I just wanted thank everyone who was involved in her care and stay there, she went in a frail unsteady lady and has bounced back to her usual positive cheerful self and is back walking independently. I visited most days and was totally impressed with the who set up at Halliwell, a particular member of staff who met us and went through things was just superb, the lady on reception whose beaming smile and warm welcome, made everyone feel special, and of course then the whole team on Floor 1 were just superb, kind, understanding and always very positive, my mother couldn't speak highly enough of them all. The entertainment and activities also played a very bit part in her mental wellbeing and these were very well organised too. Other than one meal my mother enjoyed all her food and was very happy with the choice so that you chefs and the F&B team. The home and grounds are immaculate Well done and a very big thank you
14 July 2025
All the staff are very caring and competent, and the rooms have a lovely feeling to them, the grounds and gardens are beautiful and I am glad that my friend ist being cared for at Halliwell and accompanied in her last journey.
14 July 2025
I have left a note to all the staff here for their 'First Class' attention with respect to all their various duties and their politeness. I hope to be returning in September for another 2 weeks. Until then, all the very best to all, and thank you all very much.
07 July 2025
My father has been at Halliwell for nearly 7 years. He has been very happy here and we have felt he is extremely well cared for. We love the fact that he is busy with so many activities to do and that he has made so many good friends here. The staff are always cheerful and helpful. My father does really feel that this is his home and we are grateful for that. Halliwell feels a very personal and homely place, where the residents are a big part of the way things are run. I particularly like the small touches such as the reception area with the art group's work on display as you come in. If anything, I'd like to see more examples of the residents' activities in the home.
07 July 2025
The staff could not have been kinder, more welcoming or professional. They were able to respond swiftly with respite/convalesence when Dad, who is usually independent at home, was recovering from a dip in his health just before we were due to be away for a week. They were very sensitive to Dad's understandable uncertainty and preference to keep himself to himself. He's so much stronger after his stay and thinks another stay when we are next away is a good plan. Thank you.
11 June 2025
The atmosphere in the Halliwell is just wonderful from the moment you enter the reception until leaving. The staff are all the most caring, conscientious and loving group one could ever wish to meet. Mum was so happy at Halliwell, and I feel truly blessed that she spent her final days with them. Her whole stay of 14 months was superb.
27 May 2025
The staff and care are both excellent. A very pleasant atmosphere. Loads of activities if you want to participate, and beautiful surroundings and gardens. The gardeners work really hard to maintain this.
19 May 2025
I want to thank everybody at Halliwell for the splendid way that they helped us celebrate the anniversary of VE day. While virtually all residents can remember the magic of the day itself, I doubt if any of the organisers had yet been born. Nevertheless, they gave us a memory packed few days. The food was great, and our "street party" special. We celebrated "Founders Day" playing various Games with valuable prizes, followed by our own Well Singers in concert, and finishing with a splendid Barb-e-que. On VE day itself we were entertained with VE day topical music by a top-grade violinist/singer/dancer, At 12 O'clock we observed the 2-minute silence, and then a flag decked dining room for lunch. A high-quality meal, yet again. I do not believe that our carers, our chefs and kitchen staff, together with our activities team could have worked harder to give us a better time to enjoy our memories, to celebrate our Victory, and to honour our fallen. Thank you. A resident.
03 April 2025
Halliwell is like a little oasis. The atmosphere is calm, friendly and welcoming. All the staff are approachable and nothing is too much trouble. The emphasis seems to be on providing the best experience possible for the residents, whilst recognising peoples individual needs. the rooms and public areas are well decorated and maintained with a lot of thought put into seasonal decorations. There is a good range of daily activities for people living at Halliwell to take part in. The care and nursing staff are very knowledgeable and pro-active.
26 March 2025
In January of this year, my mother had been at the Halliwell for five years. She went in as a resident a little before Covid and then through the Covid experience up to the present day. During all of that time the care she has received has been exemplary. She never misses an opportunity to say how much she likes it there. As her son, that is the main metric for me. During my mother's time there she has had a number of little medical episodes. These have all been handled very competently by the staff with good communication to me. My personal experience is that all of the staff are extremely nice and kind to her. I eat there weekly and the food is good with nice choices.
24 February 2025
I had a lovely stay at Halliwell Care Home last summer to help recover from a small operation. I found the home to be welcoming, spotless, beautiful and uplifting despite my worries about my operation and my discomfort after. The care staff were very kind, careful and supportive - and especially reassuring when I needed help at night. The gardens are gorgeous and can be accessed from every level - my grandsons loved finding the little stone animals. Lunch was always delicious. The evening meals were a little less inspired/more repetitive than lunch, but usually fresh and healthy and there was a good range of choice. There was a real community in the home, with many of the residents very active in making me feel welcome and driving the activities/care/food choices etc. There were a raft of things to get involved in - I only wish I'd had time do to more! My friends and family visited and were made very welcome and were impressed. I would certainly recommend Halliwell.
17 December 2024
Sadly I write this review with apprehension as my dad, although has always been a happy man and aims to please everyone, has of late become withdrawn and sad. After a lengthy amount of time at Halliwell he has been made to feel like a burden and someone of little importance. As new staff arrived things have changed and not in a good way. Where once I would have said this is the place to be with the love and care anyone would want for their family member this has changed. Unfortunately, care has been lost and it has been really sad to see the decline. The deputy manager is an amazing lady and Halliwell will be lost without her. It is a real shame that in 2024 people are not treated with the dignity and grace they deserve!