Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Brooklands Healthcare

stars
stars 22 May 2018
My mother was fortunate to be accepted into Brooklands care Home. She was very frail after the move from hospital however from the moment she arrived at Brooklands on 18th April 2018, the caring staff were around her comforting and reassuring her in her new home. The level of compassionate
caring continued throughout her stay approx of 16 days and it was clear that the high level of nursing care was demonstrated throughout the home to all residents. I wholeheartedly recommend Brooklands care Home and thank them for the excellent care provided.
Review from William M (Son of Resident/Service User)