Submit a Review for Ashbrook Nursing Home
217 Chase Cross Road, Collier Row, Romford, RM5 3XS
View full details of Ashbrook Nursing HomeLatest Reviews for Ashbrook Nursing Home
16 July 2026
My dad needs so much help all the time. The staff at Ashbrook are lifesavers. They look after my dad, they give him the help he needs that I cant, He's safe and cared for and the staff are always so polite and caring, despite the nature of the work being so, so difficult. I'm so grateful to them
all.
16 July 2026
The home as been so very good for my father & me, I feel happy that I know he is in good hands. They are quick to respond to my father's needs & very supportive to me.
Thank-You,
16 July 2026
I have always found staff very friendly and helpful when my wife had a fall she was moved to a better room where they could keep an eye on her better
14 July 2026
From day one I have been happy with the care my partner is receiving. The staff are all friendly, helpful and work so hard. he is kept clean and tidy and if I've ever had a need to ask for help it arrives within minutes. his room is also always clean + tidy. I can honestly say that I have no
complaints about his treatment.
To all the staff from the nurses, carers and receptionist I say well done.
08 June 2026
Excellent staff, very polite and clean. Lee is very good. All excellent.
01 June 2026
I am not responsible or involved in the financial side of my aunts care. Therefore I am unable to give a rating for 'value for money'
the home offers a very high standard of care for my aunt, and I am pleased to say this is done with compassion and love.
22 May 2026
Very satisfied with the care she receives. She is treated as an individual and is included in activities despite her limitations. Staff are friendly and the home is kept clean. Independence is encouraged as far as possible and she is well settled.
13 May 2026
Ashbrook Care Home is a very pleasant environment. The staff are very nice and welcoming. The home is clean and residents are well looked after.
16 April 2026
Mum was very happy here and always thought of all staff as her friends. A few weeks ago she had a meeting with a social worker and told him how well she was looked after and how good they all were to her. Activities are always good here and always something for residents to take part in if they want
to. All staff are very kind and always very helpful and genuine.
14 January 2026
Staff really good and home really clean. Only negative is the food is a bit average.
26 December 2025
My wife has been in Ashbrook N.H. for 16 months and she has settled in very well. I have managed to visit her very regularly and have always found the staff to be very helpful and willing to answer questions about her health and care given. Entertainment is varied and the residents are encouraged to
take part. Towards the end of November there was a quiz night, which was well attended by residents, relatives and friends. I find it hard to find faults. Food, cleanliness of rooms and furniture is very good.
18 December 2025
Quiz night, a brilliant night, a lot of laughs, happy, jovial atmosphere. Made to feel very welcome.
11 December 2025
Ashbrook Nursing home is amazing. My dad had a stay here from Nov 22 - Jan 23. We highly recommend this nursing home so much so, we have our nan staying here 3 years later. Our nan is delighted to be here. She said the staff are amazing. There's nothing they wouldn't do. She doesn't want to be
anywhere else. Her appitite, mood and energy has increased since she came. We are all happy.
12 November 2025
When ever I have visited the care home I found that all the residents are well cared for.
04 November 2025
Very satisfied.
03 November 2025
My dad has settled into the home and appears well cared for.
Staff are friendly and helpful. Special mention to receptionist and care coordinator.
Rooms spacious and clean.
10 October 2025
Excellent service provided by all carers, nurses and all other staff.
10 October 2025
My father is cared for extremely well. Every member of staff is excellent, they are kind, caring and do an exemplary job. We are very pleased that our father is at Ashbrook.
06 October 2025
When I visit my Mum she always seems happy and her room is clean and tidy and my Mum always looks nicely dressed and she gets nice meals and the staff are nice and friendly and always willing to help if it is needed.
06 October 2025
All very caring, clean and professional. e
Latest Reviews for Ashbrook Nursing Home
16 July 2026
My dad needs so much help all the time. The staff at Ashbrook are lifesavers. They look after my dad, they give him the help he needs that I cant, He's safe and cared for and the staff are always so polite and caring, despite the nature of the work being so, so difficult. I'm so grateful to them
all.
16 July 2026
The home as been so very good for my father & me, I feel happy that I know he is in good hands. They are quick to respond to my father's needs & very supportive to me.
Thank-You,
16 July 2026
I have always found staff very friendly and helpful when my wife had a fall she was moved to a better room where they could keep an eye on her better
14 July 2026
From day one I have been happy with the care my partner is receiving. The staff are all friendly, helpful and work so hard. he is kept clean and tidy and if I've ever had a need to ask for help it arrives within minutes. his room is also always clean + tidy. I can honestly say that I have no
complaints about his treatment.
To all the staff from the nurses, carers and receptionist I say well done.
08 June 2026
Excellent staff, very polite and clean. Lee is very good. All excellent.
01 June 2026
I am not responsible or involved in the financial side of my aunts care. Therefore I am unable to give a rating for 'value for money'
the home offers a very high standard of care for my aunt, and I am pleased to say this is done with compassion and love.
22 May 2026
Very satisfied with the care she receives. She is treated as an individual and is included in activities despite her limitations. Staff are friendly and the home is kept clean. Independence is encouraged as far as possible and she is well settled.
13 May 2026
Ashbrook Care Home is a very pleasant environment. The staff are very nice and welcoming. The home is clean and residents are well looked after.
16 April 2026
Mum was very happy here and always thought of all staff as her friends. A few weeks ago she had a meeting with a social worker and told him how well she was looked after and how good they all were to her. Activities are always good here and always something for residents to take part in if they want
to. All staff are very kind and always very helpful and genuine.
14 January 2026
Staff really good and home really clean. Only negative is the food is a bit average.
26 December 2025
My wife has been in Ashbrook N.H. for 16 months and she has settled in very well. I have managed to visit her very regularly and have always found the staff to be very helpful and willing to answer questions about her health and care given. Entertainment is varied and the residents are encouraged to
take part. Towards the end of November there was a quiz night, which was well attended by residents, relatives and friends. I find it hard to find faults. Food, cleanliness of rooms and furniture is very good.
18 December 2025
Quiz night, a brilliant night, a lot of laughs, happy, jovial atmosphere. Made to feel very welcome.
11 December 2025
Ashbrook Nursing home is amazing. My dad had a stay here from Nov 22 - Jan 23. We highly recommend this nursing home so much so, we have our nan staying here 3 years later. Our nan is delighted to be here. She said the staff are amazing. There's nothing they wouldn't do. She doesn't want to be
anywhere else. Her appitite, mood and energy has increased since she came. We are all happy.
12 November 2025
When ever I have visited the care home I found that all the residents are well cared for.
04 November 2025
Very satisfied.
03 November 2025
My dad has settled into the home and appears well cared for.
Staff are friendly and helpful. Special mention to receptionist and care coordinator.
Rooms spacious and clean.
10 October 2025
Excellent service provided by all carers, nurses and all other staff.
10 October 2025
My father is cared for extremely well. Every member of staff is excellent, they are kind, caring and do an exemplary job. We are very pleased that our father is at Ashbrook.
06 October 2025
When I visit my Mum she always seems happy and her room is clean and tidy and my Mum always looks nicely dressed and she gets nice meals and the staff are nice and friendly and always willing to help if it is needed.
06 October 2025
All very caring, clean and professional. e