Ashbrook Nursing Home

The team ( 2nd floor) took care of our dad with compassion and dignity. The staffs holistic approach to residents was often seen, especially in challenging times when someone appeared confused and agitated.

Dads room was clean and bright and the day room sometimes offered games or music creating a happy and relaxed atmosphere and providing stimulation for residents and visitors alike.

The food choices looked somewhat limited and 'samey', just not very appealing to the eye. As constructive feedback, I do think they could be better thought out in view of the general age of residents and what their long term memory might identify with .That is to say chicken nuggets, sausage rolls and chips are dry and pretty indigestible (especially if not served immediately) whereas desserts like jelly/ ice cream proved popular.

Our family sends heart-felt thanks to you all for your professionalism and dedication to caring for our dad in what was an emotionally challenging time for our family.

My dad needs so much help all the time. The staff at Ashbrook are lifesavers. They look after my dad, they give him the help he needs that I cant, He's safe and cared for and the staff are always so polite and caring, despite the nature of the work being so, so difficult. I'm so grateful to them all.

Thank-You,

I have always found staff very friendly and helpful when my wife had a fall she was moved to a better room where they could keep an eye on her better

To all the staff from the nurses, carers and receptionist I say well done.

Excellent staff, very polite and clean. Lee is very good. All excellent.

I am not responsible or involved in the financial side of my aunts care. Therefore I am unable to give a rating for 'value for money'

the home offers a very high standard of care for my aunt, and I am pleased to say this is done with compassion and love.

Very satisfied with the care she receives. She is treated as an individual and is included in activities despite her limitations. Staff are friendly and the home is kept clean. Independence is encouraged as far as possible and she is well settled.

Ashbrook Care Home is a very pleasant environment. The staff are very nice and welcoming. The home is clean and residents are well looked after.

Mum was very happy here and always thought of all staff as her friends. A few weeks ago she had a meeting with a social worker and told him how well she was looked after and how good they all were to her. Activities are always good here and always something for residents to take part in if they want to. All staff are very kind and always very helpful and genuine.

Staff really good and home really clean. Only negative is the food is a bit average.

My wife has been in Ashbrook N.H. for 16 months and she has settled in very well. I have managed to visit her very regularly and have always found the staff to be very helpful and willing to answer questions about her health and care given. Entertainment is varied and the residents are encouraged to take part. Towards the end of November there was a quiz night, which was well attended by residents, relatives and friends. I find it hard to find faults. Food, cleanliness of rooms and furniture is very good.

Quiz night, a brilliant night, a lot of laughs, happy, jovial atmosphere. Made to feel very welcome.

Ashbrook Nursing home is amazing. My dad had a stay here from Nov 22 - Jan 23. We highly recommend this nursing home so much so, we have our nan staying here 3 years later. Our nan is delighted to be here. She said the staff are amazing. There's nothing they wouldn't do. She doesn't want to be anywhere else. Her appitite, mood and energy has increased since she came. We are all happy.

When ever I have visited the care home I found that all the residents are well cared for.

Very satisfied.

Rooms spacious and clean.

Excellent service provided by all carers, nurses and all other staff.

My father is cared for extremely well. Every member of staff is excellent, they are kind, caring and do an exemplary job. We are very pleased that our father is at Ashbrook.

When I visit my Mum she always seems happy and her room is clean and tidy and my Mum always looks nicely dressed and she gets nice meals and the staff are nice and friendly and always willing to help if it is needed.