Ashbrook Nursing Home

217 Chase Cross Road, Collier Row, Romford RM5 3XS
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9.4 146 Reviews
  • Ashbrook Nursing Home, Romford
Ashbrook Nursing Home is a family run business focused on quality and personalised care, with a holistic approach.

The needs of each individual are regularly assessed, with the skilled team dedicated to making a difference to health, well-being and daily living.

Specialist nursing needs are welcomed and the emotional and spiritual wishes of residents are respected.

There are visiting pods, window/garden visits allowed. Technology to support seeing your loved one!
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Care Provided by Ashbrook Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: £1500 – £1700
  • Self-Funded Nursing Dementia Care: £1500 – £1700
  • RESPITE Self-Funded Nursing Care: £1500 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1700

These prices are only a guideline, please contact Ashbrook Nursing Home to find out the exact price for your requirements.

Contact Ashbrook Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Ashbrook Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Kulvinder Kaur (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2000

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Ashbrook Nursing Home Reviews (146)

9.4

Ashbrook Nursing Home has a Review Score of 9.4 (9.395) out of 10, based on 48 reviews in the last 2 years.
Over all time Ashbrook Nursing Home has 146 reviews.

Overall Experience
  • 77
  • 56
  • 6
  • 2
  • 5
Date Published
  • 146
  • 22
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  • 48
  • 98
Reviewer Connection to Ashbrook Nursing Home
  • 57
  • 26
  • 8
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  • 6
  • 6
  • 6
  • 3
  • 2
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  • 2
  • 2
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Total of 146, showing 141-146
Review from Jill W (Daughter of Resident) published on 1 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother stays on a regular respite basis. Every time she arrives she is greeted by staff using her name. She is made to feel welcome. She has been coming to this home for approximately two years on and off, but more regularly this year. She has always been happy to come here even though, at 97, there
are limited things she can do - therefore it is how she is made to feel that counts. I am happy to leave my mother in the care of the hard-working staff - hats off to them all. I feel that things have become more organised of late and am very happy.
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Review from Paul R (Nephew of Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff were very helpful and caring. We would like to thank the staff and manager for their persistence in finding out the residents next of kin and also trying to locate his children. Thank you for looking after him.
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Review from Barbara N (Daughter of Resident) published on 21 March 2018 Submitted via Website • Report
Overall Experience 2.0 out of 5
Ashbrook is not suitable for walkers or dementia patients. There is only one social area where the residents sit all day watching television and having their lunch, dinner and tea. Activities are next to none. Carers do their best, but are understaffed and poorly lead. There is a distinctive odour around
the home that is quite unpleasant. So glad we found my dad another care home that is much better suited to his needs.
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Review from Joan D (Resident) published on 31 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have recently spent 3-4 weeks at Ashbrook for orthopaedic rehab and I found the experience very pleasant indeed. The carers were excellent, and the atmosphere kind and supportive. Nothing was too much trouble. I was especially impressed with the standards of cleaning and the staff delivering it,
and the quality of the food.
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Review from Mary B (Daughter of Resident) published on 12 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have recommended this nursing home because of the dedication of the staff and the excellent care my mother has received there. They have maintained high standards of pressure area care, nutrition and communication. We visited a number of other homes and none matched the kindness and professionalism
of the manager and her dedicated team.
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Review from Diane F (Resident) published on 23 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the home are very caring and attentive. They pick me up when I am down and attend to all my needs. I would not be able to wish for better care.
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Current Review Score: 9.4 (9.395)

Overview of Review Score

The Review Score of 9.4 (9.395) out of 10 for Ashbrook Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 48 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.395 for Ashbrook Nursing Home is calculated as follows: ( (308 Excellents x 5) + (182 Goods x 4) + (57 Satisfactorys x 3) + (6 Poors x 2) + (6 Very Poors x 1) ) ÷ 559 Ratings = 4.395
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashbrook Nursing Home is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 44 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashbrook Nursing Home to verify any information. View our terms and conditions. Ashbrook Nursing Home has an Enhanced Service - more info.