Submit a Review for Ashbrook Nursing Home
217 Chase Cross Road, Collier Row, Romford, RM5 3XS
View full details of Ashbrook Nursing HomeLatest Reviews for Ashbrook Nursing Home
14 January 2026
Staff really good and home really clean. Only negative is the food is a bit average.
26 December 2025
My wife has been in Ashbrook N.H. for 16 months and she has settled in very well. I have managed to visit her very regularly and have always found the staff to be very helpful and willing to answer questions about her health and care given. Entertainment is varied and the residents are encouraged to
take part. Towards the end of November there was a quiz night, which was well attended by residents, relatives and friends. I find it hard to find faults. Food, cleanliness of rooms and furniture is very good.
18 December 2025
Quiz night, a brilliant night, a lot of laughs, happy, jovial atmosphere. Made to feel very welcome.
11 December 2025
Ashbrook Nursing home is amazing. My dad had a stay here from Nov 22 - Jan 23. We highly recommend this nursing home so much so, we have our nan staying here 3 years later. Our nan is delighted to be here. She said the staff are amazing. There's nothing they wouldn't do. She doesn't want to be
anywhere else. Her appitite, mood and energy has increased since she came. We are all happy.
12 November 2025
When ever I have visited the care home I found that all the residents are well cared for.
04 November 2025
Very satisfied.
03 November 2025
My dad has settled into the home and appears well cared for.
Staff are friendly and helpful. Special mention to receptionist and care coordinator.
Rooms spacious and clean.
10 October 2025
Excellent service provided by all carers, nurses and all other staff.
10 October 2025
My father is cared for extremely well. Every member of staff is excellent, they are kind, caring and do an exemplary job. We are very pleased that our father is at Ashbrook.
08 October 2025
My father became unwell in the home, carers and nurses were very diligent, checking on him. He was admitted into hospital, and I was called regularly by staff checking on his progress. When he returned to the home, the staff were amazing, again, checking on him and caring for his needs and
supporting him and myself. Thank you to all the team on every level.
06 October 2025
When I visit my Mum she always seems happy and her room is clean and tidy and my Mum always looks nicely dressed and she gets nice meals and the staff are nice and friendly and always willing to help if it is needed.
06 October 2025
All very caring, clean and professional. e
06 October 2025
From the experience I've had visiting other nursing homes from what I have seen when I visit Ashbrook. They are hard to beat.
Bonnie is my sister-in-law and I could not wish better that could follow the love and care of her husband john.
06 October 2025
My dad is so happy and very well looked after. It is very obvious the great bond he has built up with the care staff. Every time I come to visit Dad he is in great spirits.
03 October 2025
It is always very enjoyable to come and visit, the staff are very welcoming and treat the residents with kindness and respect. It's clean, bright, and there's always a happy atmosphere. The staff go out of their way to make sure the residents have everything they need and they are always ready with
a smile.
30 September 2025
All the staff are excellent. Home is very clean, very pleased with my mother's care.
30 September 2025
Mum is very happy here. All staff are very helpful, friendly and very good activities for all residents. Mum calls all the staff her friends and is always saying "how good they are to her and so helpful", that is normally the 1st thing she says when I arrive to visit her. I am very happy she is
here, as I know she is always looked after very well.
30 September 2025
Everyone has been good. Everyone was very helpful and caring for dad.
30 September 2025
My friend has been in for some time now, overall, the care she gets is good. I know the staff are pushed to the limit in the way of "not enough staff". All the staff are friendly and polite, and most of them get on well with the residents. The only thing I would change, and I appreciate it is
difficult, but I do believe more staff is needed.
29 September 2025
The management team were excellent, helping with the process of getting my Dad into Ashbrook. All the staff are very welcoming. Dad prefers Ashbrook to his previous home. Hyacinth and Aneta are very helpful and cheery. Heidi is always welcoming at reception.
Latest Reviews for Ashbrook Nursing Home
14 January 2026
Staff really good and home really clean. Only negative is the food is a bit average.
26 December 2025
My wife has been in Ashbrook N.H. for 16 months and she has settled in very well. I have managed to visit her very regularly and have always found the staff to be very helpful and willing to answer questions about her health and care given. Entertainment is varied and the residents are encouraged to
take part. Towards the end of November there was a quiz night, which was well attended by residents, relatives and friends. I find it hard to find faults. Food, cleanliness of rooms and furniture is very good.
18 December 2025
Quiz night, a brilliant night, a lot of laughs, happy, jovial atmosphere. Made to feel very welcome.
11 December 2025
Ashbrook Nursing home is amazing. My dad had a stay here from Nov 22 - Jan 23. We highly recommend this nursing home so much so, we have our nan staying here 3 years later. Our nan is delighted to be here. She said the staff are amazing. There's nothing they wouldn't do. She doesn't want to be
anywhere else. Her appitite, mood and energy has increased since she came. We are all happy.
12 November 2025
When ever I have visited the care home I found that all the residents are well cared for.
04 November 2025
Very satisfied.
03 November 2025
My dad has settled into the home and appears well cared for.
Staff are friendly and helpful. Special mention to receptionist and care coordinator.
Rooms spacious and clean.
10 October 2025
Excellent service provided by all carers, nurses and all other staff.
10 October 2025
My father is cared for extremely well. Every member of staff is excellent, they are kind, caring and do an exemplary job. We are very pleased that our father is at Ashbrook.
08 October 2025
My father became unwell in the home, carers and nurses were very diligent, checking on him. He was admitted into hospital, and I was called regularly by staff checking on his progress. When he returned to the home, the staff were amazing, again, checking on him and caring for his needs and
supporting him and myself. Thank you to all the team on every level.
06 October 2025
When I visit my Mum she always seems happy and her room is clean and tidy and my Mum always looks nicely dressed and she gets nice meals and the staff are nice and friendly and always willing to help if it is needed.
06 October 2025
All very caring, clean and professional. e
06 October 2025
From the experience I've had visiting other nursing homes from what I have seen when I visit Ashbrook. They are hard to beat.
Bonnie is my sister-in-law and I could not wish better that could follow the love and care of her husband john.
06 October 2025
My dad is so happy and very well looked after. It is very obvious the great bond he has built up with the care staff. Every time I come to visit Dad he is in great spirits.
03 October 2025
It is always very enjoyable to come and visit, the staff are very welcoming and treat the residents with kindness and respect. It's clean, bright, and there's always a happy atmosphere. The staff go out of their way to make sure the residents have everything they need and they are always ready with
a smile.
30 September 2025
All the staff are excellent. Home is very clean, very pleased with my mother's care.
30 September 2025
Mum is very happy here. All staff are very helpful, friendly and very good activities for all residents. Mum calls all the staff her friends and is always saying "how good they are to her and so helpful", that is normally the 1st thing she says when I arrive to visit her. I am very happy she is
here, as I know she is always looked after very well.
30 September 2025
Everyone has been good. Everyone was very helpful and caring for dad.
30 September 2025
My friend has been in for some time now, overall, the care she gets is good. I know the staff are pushed to the limit in the way of "not enough staff". All the staff are friendly and polite, and most of them get on well with the residents. The only thing I would change, and I appreciate it is
difficult, but I do believe more staff is needed.
29 September 2025
The management team were excellent, helping with the process of getting my Dad into Ashbrook. All the staff are very welcoming. Dad prefers Ashbrook to his previous home. Hyacinth and Aneta are very helpful and cheery. Heidi is always welcoming at reception.