






Ashbrook Nursing Home is a family run business focused on quality and personalised care, with a holistic approach.
The needs of each individual are regularly assessed, with the skilled team dedicated to making a difference to health, well-being and daily living.
Specialist nursing needs are welcomed and the emotional and spiritual wishes of residents are respected.
The majority of rooms are ensuite and the home provides designated spaces for individuals both inside and...
Care Provided by Ashbrook Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashbrook Nursing Home for full pricing details and T&Cs.
Contact Ashbrook Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Abbey Total Care Group Ltd
- Private Owned
Person in charge
- Kulvinder Kaur (Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2000
- Number of floors: 3
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Visiting
- Visiting at a time that suits residents and their families
Parking
- There is a small car park and plenty of free off street car parking available.
Ashbrook Nursing Home Reviews (152)
Ashbrook Nursing Home has a Review Score of 9.4 (9.396) out of 10, based on 47 reviews in the last 2 years.
Over all time Ashbrook Nursing Home has 152 reviews.
Bonnie is my sister-in-law and I could not wish better that could follow the love and care of her husband john.
My dad is so happy and very well looked after. It is very obvious the great bond he has built up with the care staff. Every time I come to visit Dad he is in great spirits.
It is always very enjoyable to come and visit, the staff are very welcoming and treat the residents with kindness and respect. It's clean, bright, and there's always a happy atmosphere. The staff go out of their way to make sure the residents have everything they need and they are always ready with a smile.
Hi there, Thank you so much for your lovely words. We're really pleased that you enjoy visiting us at Ashbrook and that you feel the home has a happy and welcoming atmosphere. Our team works hard to ensure our residents are cared for with kindness and respect, and it means a lot to them to know this is noticed and appreciated.
All the staff are excellent. Home is very clean, very pleased with my mother's care.
Everyone has been good. Everyone was very helpful and caring for dad.
My friend has been in for some time now, overall, the care she gets is good. I know the staff are pushed to the limit in the way of "not enough staff". All the staff are friendly and polite, and most of them get on well with the residents. The only thing I would change, and I appreciate it is difficult, but I do believe more staff is needed.
The management team were excellent, helping with the process of getting my Dad into Ashbrook. All the staff are very welcoming. Dad prefers Ashbrook to his previous home. Hyacinth and Aneta are very helpful and cheery. Heidi is always welcoming at reception.
My then 81 year old mum was submitted in Feb. When I visited a few days later to my horror I found mum with a horrendous black eye and half her face and head completely bruised. Nobody from the home knew what had happened or how mum sustained her injuries. They hadn't informed the family of an incident or called an ambulance. Totally appalling. The manager couldn't shed any light and quickly told me and my brother mum was not welcome due to our reaction. We naturally reacted how anyone would. So mum was homeless. I insisted an ambulance was called. Mum was taken to the hospital that day. She could walk then but quickly lost that ability in the hospital. Over 5 months later the family are still waiting for answers. The home has still not provided their report. I would strongly advise caution when putting a loved one in this place. Something happened to my mum. It seems like the home do not want anyone to know the truth. Please take note of this and stay clear. It has ruined mum's life.
My mum came here from hospital to free a hospital bed. I was in the process of moving her nearer to my family. She was only a resident for 3 weeks. Here we go.
The food was averageNo one asks a visitor if they would like a hot drink. Even if staff are not busy and just sitting in the same room. I once asked for a tea for my mum and got coffee, if you get the small details wrong. You wont get the big things right.
I was not aware my mum went into the gardens on the ground floor once. Despite the heat.
On the 2nd floor they have 2 flicking lights for the 3 weeks she has been there. No change.
My wife was asked to fill in numerous papers of information. Only to be rang at 9 pm for the same!
My mum has now died. My wife and I went to pick up some pictures and a rosary. We asked for the balance of her account. Only to be told. Come back in two weeks as the person is on holiday!!!!!
The nursing home is always clean and tidy, staff are always friendly and helpful.
Hi there, we are pleased to hear that you find our nursing home clean and tidy, and that our staff are consistently friendly and helpful. Your comments are greatly appreciated and will be shared with the team, as they reflect our ongoing commitment to providing a high standard of care and a welcoming environment for all our residents and visitors.
Ashbrook cared for my dad fantastically! He was treated with dignity and respect. I cannot fault his care.
Always welcoming and happy environment. Kind & caring staff. Residents & rooms always lovely & clean.
Every one has always been polite and nice. Always found cheerful loves when I visit as she loves to sing. My sister loves dancing too. She remembers all the old songs without any difficulty.
Hi there, Thank you for your review. We are pleased to hear the positive experience with the home. We work tirelessly to ensure our residents and their families are welcomed in the warm and respectable atmosphere and it is encouraging to hear when our visitors give positive feedback. Please do contact the team in house should you require any assistance who will be happy to assist.
Have been very pleased with my dad's care. No problems at all.
Thank you so much for your review and kind words. We are pleased to hear about the positive experience you had with the care your father received. Please do reach out to our in-house team should you require any assistance.
Sometimes I feel the staff could do with some extra hands to assist with their duties and for the extra care needed.
Special mention to the activities coordinator who does an excellent job of entertainment and her focus and interaction with the residents and my Dad is first class.
Also need to mention the staff nurse who oversees and keeps the wheels in motion and at a top level. Two other members of staff in particular are also superb and caring.
The home is very clean, the staff are friendly, the food served is always well-presented and you have a choice.
The activities for residents have improved in recent months but these could be improved further with more regular daily activities to keep residents occupied.
Thank you for your review. It's great to hear that your mum is well cared for and settled at Ashbrook. It's also good to know the home is clean and the staff are friendly. It is also good to hear that the activities are improving in the home, we will continue working to enhance the daily activities for residents in the home.
Very happy with the care that Mum is receiving, Mum has improved greatly with her eating and drinking.
Overall the standard of care is good and we find staff most polite and obliging. However, Mum says she does not always get a regular cup of tea in the mid-morning break, especially at the weekends, or in the afternoon break. The dinners and the teas (unless I am around to speak to the staff) are not always delivered hot enough (Mum doesn't like cool or cold meals and tea). Mum also says that when she arrived in October there were always staff around and some would pop in for a chat. Now the place seems quiet and almost deserted.
My grandad has only been at Ashbrook Nursing Home for a month but the service and carers have been brilliant. The place is like home from home and I really feel like the carers care and that it's not just a job. The communication has been outstanding and we as a family, have been really pleased with everything so far.
Entertainment is really good for residents.
Overall Management is approachable.
Food could be better instead of sandwiches a hot meal in the evenings.
Maintenance could be better on squeaky doors and broken beds.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ashbrook Nursing Home.
Accreditations
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Meet the Team (0)
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