Submit a Review for Lothian House Care Home
Clyde Terrace, Spennymoor, DL16 7SG
View full details of Lothian House Care HomeLatest Reviews for Lothian House Care Home
21 January 2026
My mother-in-law has been a resident in Lothian House for the past seven weeks. Within this seven weeks we feel Brenda has adapted really well giving us the reassurance she is well cared for and happy within herself. We area so grateful for the care and attention she is been giving. Well done
Lothian House.
15 January 2026
My mother-in-law has been in Lothian House for 2years and we are very happy with the the standard of care. The staff and carers are extremely caring and committed to my Mother in Laws welfare.
They keep us well informed if there are any issues pertaining to her health and this is really
appreciated.
There has been lots of organised entertainment over the Xmas period. And there is an opportunity to have a weekly trip out.
The staff are extremely friendly and easy to talk to. They organise a yearly event to raise funds for extra activities with much enthusiasm.
07 January 2026
I would like to say that myself and family are all very happy with the care that all the staff at Lothian House provide for mum. They are very kind and considerate to her particular needs. Well done and thank you all
07 January 2026
This is an excellent home and I can't thank the staff enough for all of the care they provide for my gran. They are always friendly and welcoming and nothing is ever too much bother for them despite the long shifts they work. There is always something going on to keep residents entertained and the
staff always make everything fun and enjoyable for all. Special shout out to Shelly, Angela, Nicola, Beth & Barbara their care, compasion and hard work does not go unnoticed. I would recommend for anyone looking for somewhere for a loved one.
19 December 2025
The most important aspect of this is lack of staff and staff training. Most weekends on the EMI unit there was only 2 staff. The staff admitted they worked 12 hr shifts with no breaks.
The unit was lacking in not only staff but also there was nothing to stimulate the residents. The idea of
stimulation was to put all residents into a lounge and put a Disney movie on or a musical.
The staff admitted they also had to do the cleaning as well as look after the residents.
The downstairs unit was totally different. This is residential where most of the service users had capacity. The staff level was also 5/6 each day. The difference between the two floors is mind boggling. You would think with the EMI unit they would have the most staff but it seems the saying "out of sight out of mind " is the slogan for Lothian House.
If any member of my family in the future needed an EMI unit they would definitely not go to Lothian House.
16 December 2025
All the staff are amazing they do a fantastic job. I come here and feel at ease when I visit, the atmosphere is really good, the staff always helpful and smiling and so caring. They deserve a lot of credit for their hard work.
08 December 2025
My husband moved to this establishment following our very careful and thought provoking search - the staff are empathetic, caring, brilliant in meeting the needs of my husbands and other residents. Always a welcome and a smile on their faces giving you a feeling of contentment in their ability to
care and carry out all duties in a highly successful manner. Nutritional food is excellent and served in a clea happy dining room. Always someone to listen to me when I am feeling sad about his illness. Staff are very professional e.g. carers, cleaners, kitchen and laundry workers etc. I highly recommend this care home and have done this several times thank goodness for this establishment.
07 October 2025
I am very happy with the care my mum receives in the home. Staff are all excellent with her, and room and surrounding areas at the home very clean and tidy. So overall, very pleased.
15 September 2025
I have been in Lothian House since June 2025 following admission to hospital on March 2025. I found staff and management to show me kindness, encouragement and a lot of support. Although going home today I will miss the staff and having company each day. I would definitely come back here if
necessary and would always show my respect for everything they have done for me.
22 July 2025
When looking for a care home, this was the first place we visited. I didn't feel the need to look any further. The care home is spotless, well decorated and comfortable and good sized rooms. The staff are very helpful, friendly and always have a smile on their faces treating my mum and residents
with the greatest respect. I'm confident mum is well looked after and cared for in every respect.
17 June 2025
From her admission as a resident of Lothian House my mother-in-law was treated with the utmost care, love and dignity until her passing.
She could not have received better treatment and care as family we could not have asked for more support. The staff were fantastic from day 1.
13 June 2025
Lothian House is a great place for my dad to live.
Staff are caring, compassionate, funny and make Dad's time in the home great.
All staff look in on him and when he's not quite himself, they cheer him up and support him.
His needs are catered for exceptionally well. Thank you xx
05 June 2025
My mam came to Lothian House in November 2024 after being diagnosed with terminal cancer. The level of care, compassion and kindness shown by all the staff is absolutely first class and they are all a credit to the home.
At present, my mam is now receiving end-of-life care and as a family, we
wouldn't want mam anywhere else. I would recommend Lothian House to anyone. Thank you for making Mama as comfortable and as dignified as possible.
02 June 2025
The staff were absolutely incredible, the comfort and care that my grandad received after he moved from hospital to the home was amazing. The support that my grandma received in feeling comfortable in the home during visiting was unbelievable. The home is an amazing place, made so by the staff.
28 May 2025
The staff are very caring and kind towards my cousin. He is much better both mentally and health wise than when he was admitted. Food and cleanliness are very good. Many thanks to staff and management.
27 May 2025
I can not thank the staff of lothian house enough for the outstanding care & support my dad received during his stay, they went above & beyond on a daily basis to make sure he was looked after nothing was a problem to them. Family members were made to feel welcome during visits, Food was nice &
room was spotless clean. Plenty of activities & entertainment for residents wanting to take part.
15 May 2025
The staff are fantastic, very helpful and friendly always make me feel very welcome.
The home it's self is great, They look after my wife with dignity and respect and I can't thank them enough.
04 March 2025
I have found this a positive experience. The staff have been most helpful, the food has been enjoyable, and nothing has been a trouble for the staff.
18 February 2025
Going into Lothian House has given Mam a new lease of life. She is up in the lounge every day. She loves watching what is going on. It has improved the relationship between Mum and Dad. When we visit we can talk about the old days and have a laugh together. There is always a lovely, friendly
atmosphere within the home and the staff are always friendly towards us and treat mam with dignity. Mam tells us how much she loves the girls.
03 February 2025
Mam continues to enjoy her time at Lothian House. Staff have been fantastic and very patient as always but especially over the last year while Mam was ill. They were attentive and always happy to help or answer any questions. The home is always clean and is a very pleasant environment to visit.
Nothing is too much trouble and knowing Mam is safe and well cared for gives us peace of mind. Thank you.
Latest Reviews for Lothian House Care Home
21 January 2026
My mother-in-law has been a resident in Lothian House for the past seven weeks. Within this seven weeks we feel Brenda has adapted really well giving us the reassurance she is well cared for and happy within herself. We area so grateful for the care and attention she is been giving. Well done
Lothian House.
15 January 2026
My mother-in-law has been in Lothian House for 2years and we are very happy with the the standard of care. The staff and carers are extremely caring and committed to my Mother in Laws welfare.
They keep us well informed if there are any issues pertaining to her health and this is really
appreciated.
There has been lots of organised entertainment over the Xmas period. And there is an opportunity to have a weekly trip out.
The staff are extremely friendly and easy to talk to. They organise a yearly event to raise funds for extra activities with much enthusiasm.
07 January 2026
I would like to say that myself and family are all very happy with the care that all the staff at Lothian House provide for mum. They are very kind and considerate to her particular needs. Well done and thank you all
07 January 2026
This is an excellent home and I can't thank the staff enough for all of the care they provide for my gran. They are always friendly and welcoming and nothing is ever too much bother for them despite the long shifts they work. There is always something going on to keep residents entertained and the
staff always make everything fun and enjoyable for all. Special shout out to Shelly, Angela, Nicola, Beth & Barbara their care, compasion and hard work does not go unnoticed. I would recommend for anyone looking for somewhere for a loved one.
19 December 2025
The most important aspect of this is lack of staff and staff training. Most weekends on the EMI unit there was only 2 staff. The staff admitted they worked 12 hr shifts with no breaks.
The unit was lacking in not only staff but also there was nothing to stimulate the residents. The idea of
stimulation was to put all residents into a lounge and put a Disney movie on or a musical.
The staff admitted they also had to do the cleaning as well as look after the residents.
The downstairs unit was totally different. This is residential where most of the service users had capacity. The staff level was also 5/6 each day. The difference between the two floors is mind boggling. You would think with the EMI unit they would have the most staff but it seems the saying "out of sight out of mind " is the slogan for Lothian House.
If any member of my family in the future needed an EMI unit they would definitely not go to Lothian House.
16 December 2025
All the staff are amazing they do a fantastic job. I come here and feel at ease when I visit, the atmosphere is really good, the staff always helpful and smiling and so caring. They deserve a lot of credit for their hard work.
08 December 2025
My husband moved to this establishment following our very careful and thought provoking search - the staff are empathetic, caring, brilliant in meeting the needs of my husbands and other residents. Always a welcome and a smile on their faces giving you a feeling of contentment in their ability to
care and carry out all duties in a highly successful manner. Nutritional food is excellent and served in a clea happy dining room. Always someone to listen to me when I am feeling sad about his illness. Staff are very professional e.g. carers, cleaners, kitchen and laundry workers etc. I highly recommend this care home and have done this several times thank goodness for this establishment.
07 October 2025
I am very happy with the care my mum receives in the home. Staff are all excellent with her, and room and surrounding areas at the home very clean and tidy. So overall, very pleased.
15 September 2025
I have been in Lothian House since June 2025 following admission to hospital on March 2025. I found staff and management to show me kindness, encouragement and a lot of support. Although going home today I will miss the staff and having company each day. I would definitely come back here if
necessary and would always show my respect for everything they have done for me.
22 July 2025
When looking for a care home, this was the first place we visited. I didn't feel the need to look any further. The care home is spotless, well decorated and comfortable and good sized rooms. The staff are very helpful, friendly and always have a smile on their faces treating my mum and residents
with the greatest respect. I'm confident mum is well looked after and cared for in every respect.
17 June 2025
From her admission as a resident of Lothian House my mother-in-law was treated with the utmost care, love and dignity until her passing.
She could not have received better treatment and care as family we could not have asked for more support. The staff were fantastic from day 1.
13 June 2025
Lothian House is a great place for my dad to live.
Staff are caring, compassionate, funny and make Dad's time in the home great.
All staff look in on him and when he's not quite himself, they cheer him up and support him.
His needs are catered for exceptionally well. Thank you xx
05 June 2025
My mam came to Lothian House in November 2024 after being diagnosed with terminal cancer. The level of care, compassion and kindness shown by all the staff is absolutely first class and they are all a credit to the home.
At present, my mam is now receiving end-of-life care and as a family, we
wouldn't want mam anywhere else. I would recommend Lothian House to anyone. Thank you for making Mama as comfortable and as dignified as possible.
02 June 2025
The staff were absolutely incredible, the comfort and care that my grandad received after he moved from hospital to the home was amazing. The support that my grandma received in feeling comfortable in the home during visiting was unbelievable. The home is an amazing place, made so by the staff.
28 May 2025
The staff are very caring and kind towards my cousin. He is much better both mentally and health wise than when he was admitted. Food and cleanliness are very good. Many thanks to staff and management.
27 May 2025
I can not thank the staff of lothian house enough for the outstanding care & support my dad received during his stay, they went above & beyond on a daily basis to make sure he was looked after nothing was a problem to them. Family members were made to feel welcome during visits, Food was nice &
room was spotless clean. Plenty of activities & entertainment for residents wanting to take part.
15 May 2025
The staff are fantastic, very helpful and friendly always make me feel very welcome.
The home it's self is great, They look after my wife with dignity and respect and I can't thank them enough.
04 March 2025
I have found this a positive experience. The staff have been most helpful, the food has been enjoyable, and nothing has been a trouble for the staff.
18 February 2025
Going into Lothian House has given Mam a new lease of life. She is up in the lounge every day. She loves watching what is going on. It has improved the relationship between Mum and Dad. When we visit we can talk about the old days and have a laugh together. There is always a lovely, friendly
atmosphere within the home and the staff are always friendly towards us and treat mam with dignity. Mam tells us how much she loves the girls.
03 February 2025
Mam continues to enjoy her time at Lothian House. Staff have been fantastic and very patient as always but especially over the last year while Mam was ill. They were attentive and always happy to help or answer any questions. The home is always clean and is a very pleasant environment to visit.
Nothing is too much trouble and knowing Mam is safe and well cared for gives us peace of mind. Thank you.