Lothian House Care Home

Clyde Terrace, Spennymoor DL16 7SG
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9.9 208 Reviews
  • Lothian House Care Home, Spennymoor
Located in the heart of Spennymoor, Lothian House care home offers personalised residential and residential dementia care to older people.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and internet café located on the first floor. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

Lothian House boasts a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at Lothian House, the team take pride in being able to encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Lothian House, and the team is dedicated to supporting residents in building strong relationships in the Spennymoor neighbourhood, regularly organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life at the home and the home manager leads the team at Lothian House to provide the kindest care possible to all residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1207

These prices are only a guideline, please contact Lothian House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jill Barlow (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (48)

Lothian House Care Home Reviews (208)

9.9

Lothian House Care Home has a Review Score of 9.9 (9.893) out of 10, based on 53 reviews in the last 2 years.
Over all time Lothian House Care Home has 208 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lothian House Care Home
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Review from L G (Respite Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in Lothian House since June 2025 following admission to hospital on March 2025. I found staff and management to show me kindness, encouragement and a lot of support. Although going home today I will miss the staff and having company each day. I would definitely come back here if necessary
and would always show my respect for everything they have done for me.
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Review from Lesley C (Daughter of Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When looking for a care home, this was the first place we visited. I didn't feel the need to look any further. The care home is spotless, well decorated and comfortable and good sized rooms. The staff are very helpful, friendly and always have a smile on their faces treating my mum and residents with
the greatest respect. I'm confident mum is well looked after and cared for in every respect.
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Review from M C (Son-in-law of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From her admission as a resident of Lothian House my mother-in-law was treated with the utmost care, love and dignity until her passing.
She could not have received better treatment and care as family we could not have asked for more support. The staff were fantastic from day 1.
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Review from Leah H (Daughter of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lothian House is a great place for my dad to live.
Staff are caring, compassionate, funny and make Dad's time in the home great.
All staff look in on him and when he's not quite himself, they cheer him up and support him.
His needs are catered for exceptionally well. Thank you xx
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Review from L P (Son of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam came to Lothian House in November 2024 after being diagnosed with terminal cancer. The level of care, compassion and kindness shown by all the staff is absolutely first class and they are all a credit to the home.
At present, my mam is now receiving end-of-life care and as a family, we wouldn't
want mam anywhere else. I would recommend Lothian House to anyone. Thank you for making Mama as comfortable and as dignified as possible.
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Review from Jamie W (Grandson of Resident) published on 2 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were absolutely incredible, the comfort and care that my grandad received after he moved from hospital to the home was amazing. The support that my grandma received in feeling comfortable in the home during visiting was unbelievable. The home is an amazing place, made so by the staff.
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Review from Audrey W (Cousin of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very caring and kind towards my cousin. He is much better both mentally and health wise than when he was admitted. Food and cleanliness are very good. Many thanks to staff and management.
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Review from Anne J (Daughter of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not thank the staff of lothian house enough for the outstanding care & support my dad received during his stay, they went above & beyond on a daily basis to make sure he was looked after nothing was a problem to them. Family members were made to feel welcome during visits, Food was nice & room
was spotless clean. Plenty of activities & entertainment for residents wanting to take part.
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Review from Tom A (Husband of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are fantastic, very helpful and friendly always make me feel very welcome.
The home it's self is great, They look after my wife with dignity and respect and I can't thank them enough.
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Review from A D (Respite Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found this a positive experience. The staff have been most helpful, the food has been enjoyable, and nothing has been a trouble for the staff.
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Review from K A (Son of Resident) published on 18 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Going into Lothian House has given Mam a new lease of life. She is up in the lounge every day. She loves watching what is going on. It has improved the relationship between Mum and Dad. When we visit we can talk about the old days and have a laugh together. There is always a lovely, friendly atmosphere
within the home and the staff are always friendly towards us and treat mam with dignity. Mam tells us how much she loves the girls.
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Review from L G (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam continues to enjoy her time at Lothian House. Staff have been fantastic and very patient as always but especially over the last year while Mam was ill. They were attentive and always happy to help or answer any questions. The home is always clean and is a very pleasant environment to visit. Nothing
is too much trouble and knowing Mam is safe and well cared for gives us peace of mind. Thank you.
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Review from M W (Daughter of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely love how happy my mam is in here, best thing that has happened to her and for us as a family. I've worked in care homes and non-compare, 5-star all the way. Thank you.
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Review from G W (Son of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Generally good, enjoying the day trips out. Entertainment was really well organised over Xmas but has slipped slightly maybe due to reduced hours/days by the main entertainer.
Care staff are always available and very helpful.
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Review from L B (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my dad receives is outstanding, nothing is a chew for the girls who look after my dad, and he is always clean and tidy. He is very well fed and when I ask him if he is happy he always says yes, couldn't ask for more. The staff are amazing with myself too, they take time t chat even though they
are busy. They go above and beyond to care for my dad. I am very grateful.
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Review from A C (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam was brought into Lothian due to illness. We arrived and from entering the home till now, we have been made so welcome. The love and warmth we all have received have been overwhelming. Everyone has given Mam the love and help that she needs to keep her safe, warm and also give her dignity. We
cannot thank them enough for what they do everyday and night. Always with a smile and friendly warmth no matter what time of day or night. My mam is so happy and they have helped to make that possible.
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Review from T B (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm happy with my mother's care and support. Staff are very helpful and us as a family would be lost without them.
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Review from C C (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very kind, professional and understanding of my mam's needs and likes.
Nothing is a problem for them. All senior managers are approachable and very understanding. No issues are too small for them to deal with.
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Review from Sheena F (Niece of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt moved into Lothian House Care Home in August 2024, it came as quiet a shock as until then she lived a full life and had her own bungalow.
Since she moved into Lothian House she has made some lovely friends among other residents and staff. It is a pleasure to come and visit, you feel part of
a happy family. I call most days and have never had a negative feeling, always go away smiling.
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Review from Paul S (Son of Resident) published on 31 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam has been a resident at Lothian House Care home for 13 years. She is cared for and looked after very well. All the staff are very helpful and kind and the home manager is very supportive. The home provides activities daily but Mam is unable to take part but did do when she first came in.
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Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Lothian House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 53 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.893 for Lothian House Care Home is calculated as follows: ( (579 Excellents x 5) + (46 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 633 Ratings = 4.893
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lothian House Care Home is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 52 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Feb 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Jill

Jill Barlow

Job Title: Home Manager Joined: 2004

“I believe that kind care means putting someone else’s needs before your own and making them feel special.”


Jill has gained over 20 years of experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at Lothian House for a number of years, Jill closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Lothian House.


When asked what she enjoys most about her role, Jill remarked: “I just love the satisfaction of ensuring the safety and wellbeing of our Residents.”


Away from work, Jill enjoys weekends away with her partner and socialising with her friends and family.


If you would like to find out more information about Lothian House, Jill has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Frequently Asked Questions about Lothian House Care Home

What types of Care is Lothian House Care Home registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lothian House Care Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Lothian House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lothian House Care Home to the centre of Spennymoor?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lothian House Care Home to verify any information. View our terms and conditions. Lothian House Care Home has an Enhanced Service - more info.