Latest Reviews for Heathfield
12 January 2026
My Dad moved to Heathfield from a hospital stay in August 2025 and sadly now this has become his full time home, as a family we had no experience of care homes prior to Dad's admission , The manager has worked with us every step of the way ensuring that Dad stayed where he was settled and happy.
They cater for all Dads needs and we don't have to worry about anything.
When we visit the staff are always extremely friendly and approachable making the visits a pleasure.
This was our first Christmas without Dad at home, and we were all wondering what to expect , we shouldn't have worried as we were welcomed to spend Christmas day & lunch with dad at the home.
I can't express what a lovely day it was , all staff treated us all extremely well and nothing was to much as they worked tirelessly all day.
We had a great time joining the residents for their lunch and Heathfield had thought of every detail from Christmas favours on the table to crackers and the residents' receiving personal gifts.
28 August 2025
My mum has been in the care of Heathfield since May of this year she is very happy and is being well cared for with all her needs being met. The home is bright and airy, the dining room and facilities are good. Menu choices are varied and good too.
Mums room is of good size and she has everything
she needs ( television, dvd player, air pressure bed, recliner chair) mum has had her hair and nails done which she likes on a regular basis.They have activities regularly which she enjoys. It's nice to see her so happy. Special thanks go to the manager and all of the staff who work tirelessly around the clock.
14 April 2025
My mum has just passed peacefully away after 4 weeks in the Heathfield after leaving hospital. The care home staff and manager were unfailingly loving and caring towards mum, going out of their way to make sure she felt safe and loved. Her room (and the whole place) had a light, bright and calm
atmosphere and I particularly enjoyed the feeling of competence and efficiency; it made me feel confident my mum was being cared for in the best possible way. Staff helped mum to pass in a dignified and calm way with her family having access at all times. This is really a care "home from home" I am just saddened mum didn't have longer to spend in this lovely family atmosphere. Thank you to all at Heathfield.
17 December 2024
I am so glad that my mum is in this care home, they cater for all her needs and I don't have to worry about anything. If there was to be a problem they would contact myself or my sister. They are always posting photos of what they get up to, which is great
20 November 2024
My mother stayed in Heathfield Care Home on an assessment care bed basis. She actually stayed at Heathfield Care Home for 6 months while I was sorting out relocation to the Staffordshire area. While my Mum was there, I found the care she was given was 100% and most of all was given compassionately.
All the staff at Heathfield are spot on and the management were very helpful in any concern I had. They went out of there way to keep me in touch and all the care staff were extremely good. I would recommend Heathfield Care Home 100% and are willing to give a recommendation if asked by anyone.
Keep up the extremely good work Heathfield.
05 February 2024
Great communication from all at Heathfield. Mum is very happy there. Lots of activities happening daily, good food menu, no issues with visiting whenever I want. All-around a great place for my mum to be.
05 February 2024
We made the difficult decision to place Mum in to care due to her dementia. This was extremely difficult having come from a care background. Whilst there were teething problems to start with, improvements have been made and now my mum is settled, happy and feels safe. She doesn't ask to come home
and has a smile on her face the majority of the time. The food here is fantastic with a wide selection on offer. All care staff are friendly, lot of activities and outings offered for the more able.
05 February 2024
Mum has been staying at the care home for nearly 2 years. She doesn’t mix well with others and prefers her own company, but they try and involve her as much as they can. She had a short stay in hospital and we were lucky to get her back to Heathfield, they pulled out all the stops and got Mum right
again. They were brilliant, the staff very thoughtful and caring. There are times when some residents need a bit more care than others. We are very thankful for all they do.
05 February 2024
My mum initially came to Heathfield for respite last Easter after a very long time of convincing my mum that care homes are exactly that “care home" and not institutions.
She loved it!
We then applied and waited for a permanent vacancy.
Mum moved in last August on a permanent basis and I and
all the family can only say, is how amazingly Heathfield staff have cared for Mum and improved her well-being.
Thank you all the staff at Heathfield.
05 February 2024
Very welcoming staff very nice. Usually something going on to keep the residents occupied with good facilities. Management always happy to discuss any issues my father has only been there a little while but we are very happy with the care he has received.
29 January 2024
My mother-in-law has been at Heathfield for a year. The staff are very friendly and helpful. They have supported us through this last year and we feel very lucky that my mother-in-law was given a bed here.
04 October 2023
I came to visit my dear aunt at Heathfield and was overwhelmed by the feeling of care and kindness from all the staff. Nothing seemed to be any trouble and I am truly grateful to all who work there. I was sceptical at first due to the stigma of care homes but felt immediately welcome by all. Keep up
the great work!
27 September 2023
After viewing Heathfield Nursing Home, I was initially impressed by what I had seen and arranged for my uncle who suffers from Dementia to have a 3-week respite stay. Staff was aware that my uncle had a catheter and I was assured that all staff had catheter care training. My uncle had his hair cut 2
days before going in.
When I collected my uncle after 3 weeks his head had been shaved. He had a razor cut that was healing in his head. All of his clothing was lost, and his catheter night bag was still attached to the stand with no blue end cap to stop bugs! The bag was dated and hadn’t been changed for 18 days. My uncle was dirty and smelly unshaven. He was wearing an incontinence pad that he did not need which had cut into his groan area and he was bleeding. He had the start of 2 bed sores which he had never had before, his testicular area was red raw. The catheter leg bag was blocked with thick concentrated urine no leg straps on the bag to hold it into position and had clearly not been changed.
Latest Reviews for Heathfield
12 January 2026
My Dad moved to Heathfield from a hospital stay in August 2025 and sadly now this has become his full time home, as a family we had no experience of care homes prior to Dad's admission , The manager has worked with us every step of the way ensuring that Dad stayed where he was settled and happy.
They cater for all Dads needs and we don't have to worry about anything.
When we visit the staff are always extremely friendly and approachable making the visits a pleasure.
This was our first Christmas without Dad at home, and we were all wondering what to expect , we shouldn't have worried as we were welcomed to spend Christmas day & lunch with dad at the home.
I can't express what a lovely day it was , all staff treated us all extremely well and nothing was to much as they worked tirelessly all day.
We had a great time joining the residents for their lunch and Heathfield had thought of every detail from Christmas favours on the table to crackers and the residents' receiving personal gifts.
28 August 2025
My mum has been in the care of Heathfield since May of this year she is very happy and is being well cared for with all her needs being met. The home is bright and airy, the dining room and facilities are good. Menu choices are varied and good too.
Mums room is of good size and she has everything
she needs ( television, dvd player, air pressure bed, recliner chair) mum has had her hair and nails done which she likes on a regular basis.They have activities regularly which she enjoys. It's nice to see her so happy. Special thanks go to the manager and all of the staff who work tirelessly around the clock.
14 April 2025
My mum has just passed peacefully away after 4 weeks in the Heathfield after leaving hospital. The care home staff and manager were unfailingly loving and caring towards mum, going out of their way to make sure she felt safe and loved. Her room (and the whole place) had a light, bright and calm
atmosphere and I particularly enjoyed the feeling of competence and efficiency; it made me feel confident my mum was being cared for in the best possible way. Staff helped mum to pass in a dignified and calm way with her family having access at all times. This is really a care "home from home" I am just saddened mum didn't have longer to spend in this lovely family atmosphere. Thank you to all at Heathfield.
17 December 2024
I am so glad that my mum is in this care home, they cater for all her needs and I don't have to worry about anything. If there was to be a problem they would contact myself or my sister. They are always posting photos of what they get up to, which is great
20 November 2024
My mother stayed in Heathfield Care Home on an assessment care bed basis. She actually stayed at Heathfield Care Home for 6 months while I was sorting out relocation to the Staffordshire area. While my Mum was there, I found the care she was given was 100% and most of all was given compassionately.
All the staff at Heathfield are spot on and the management were very helpful in any concern I had. They went out of there way to keep me in touch and all the care staff were extremely good. I would recommend Heathfield Care Home 100% and are willing to give a recommendation if asked by anyone.
Keep up the extremely good work Heathfield.
05 February 2024
Great communication from all at Heathfield. Mum is very happy there. Lots of activities happening daily, good food menu, no issues with visiting whenever I want. All-around a great place for my mum to be.
05 February 2024
We made the difficult decision to place Mum in to care due to her dementia. This was extremely difficult having come from a care background. Whilst there were teething problems to start with, improvements have been made and now my mum is settled, happy and feels safe. She doesn't ask to come home
and has a smile on her face the majority of the time. The food here is fantastic with a wide selection on offer. All care staff are friendly, lot of activities and outings offered for the more able.
05 February 2024
Mum has been staying at the care home for nearly 2 years. She doesn’t mix well with others and prefers her own company, but they try and involve her as much as they can. She had a short stay in hospital and we were lucky to get her back to Heathfield, they pulled out all the stops and got Mum right
again. They were brilliant, the staff very thoughtful and caring. There are times when some residents need a bit more care than others. We are very thankful for all they do.
05 February 2024
My mum initially came to Heathfield for respite last Easter after a very long time of convincing my mum that care homes are exactly that “care home" and not institutions.
She loved it!
We then applied and waited for a permanent vacancy.
Mum moved in last August on a permanent basis and I and
all the family can only say, is how amazingly Heathfield staff have cared for Mum and improved her well-being.
Thank you all the staff at Heathfield.
05 February 2024
Very welcoming staff very nice. Usually something going on to keep the residents occupied with good facilities. Management always happy to discuss any issues my father has only been there a little while but we are very happy with the care he has received.
29 January 2024
My mother-in-law has been at Heathfield for a year. The staff are very friendly and helpful. They have supported us through this last year and we feel very lucky that my mother-in-law was given a bed here.
04 October 2023
I came to visit my dear aunt at Heathfield and was overwhelmed by the feeling of care and kindness from all the staff. Nothing seemed to be any trouble and I am truly grateful to all who work there. I was sceptical at first due to the stigma of care homes but felt immediately welcome by all. Keep up
the great work!
27 September 2023
After viewing Heathfield Nursing Home, I was initially impressed by what I had seen and arranged for my uncle who suffers from Dementia to have a 3-week respite stay. Staff was aware that my uncle had a catheter and I was assured that all staff had catheter care training. My uncle had his hair cut 2
days before going in.
When I collected my uncle after 3 weeks his head had been shaved. He had a razor cut that was healing in his head. All of his clothing was lost, and his catheter night bag was still attached to the stand with no blue end cap to stop bugs! The bag was dated and hadn’t been changed for 18 days. My uncle was dirty and smelly unshaven. He was wearing an incontinence pad that he did not need which had cut into his groan area and he was bleeding. He had the start of 2 bed sores which he had never had before, his testicular area was red raw. The catheter leg bag was blocked with thick concentrated urine no leg straps on the bag to hold it into position and had clearly not been changed.