Submit a Review for Harpwood House
Seven Mile Lane, Wrotham Heath, Sevenoaks, TN15 7RY
View full details of Harpwood HouseLatest Reviews for Harpwood House
30 December 2025
I was a resident in Harpwood House for one week following a total hip replacement.
I found the staff very calm, friendly, helpful and caring. I was surprised that no member of management staff came to see me and a lot of the staff did not seem to know why I was there. I was given incorrect
information concerning payment of my account, which was annoying.
When I arrived, I was not clear that I was expected, and nobody seemed to know when I left.
I feel the admin side needs to be more professional.
11 November 2025
I was so happy to have found Harpwood and be able to move my mum in. Everyone has been professional friendly and helpful and I feel like I have support and help to get me through this emotional and different journey after many years battling and trying to cope alone. She has a lovely suite and view
and although due to her dementia there are still hurdles to jump and it's hard to step back a little I have confidence that she is in the best place for us to get there now.
07 November 2025
There is always a lovely atmosphere when entering the foyer and Jackie at the desk is so friendly and helpful.the care home is very clean and I really like the different decor on each section of the care home.the staff are always very welcoming and happy to help and answer any questions.my mum is
so very happy where she is and is well fed and always cleanly presentee which is so nice for the family to know she is well looked after.she id enjoying
The social interaction.weare regularly informed about any toiletries mum may need .she very much enjoyed going out on a farm visit . the nurses are always very happy to answer any of my questions..we are very happy with the care home
07 November 2025
Harpwood House is a care home from home!!
From the moment you step through the entrance the love and compassion for the home is shown by everyone from management, staff and residents. Which in turn gives the family's peace of mind and visits so very enjoyable. I always go home with a smile on my
face.
14 September 2023
My mother has some dementia and mobility problems, and after several falls resulting in regular hospital stays, moved to Harpwood Residential Home in the spring of 2022. She spent the first year in the old building and has now moved into the new facility, which is so much more spacious, with wide
corridors, open lounges and dining areas, and spacious, well-appointed ensuite private rooms. The staff have always been welcoming, engaging and clearly keen to provide a caring and enjoyable atmosphere for the residents. Although Mum does get a little confused at times, she genuinely seems happy at Harpwood, and she is not an easy lady to please! Mum even says she enjoys the food, and having received some samples during my visits, I can confirm they do make some excellent cakes! I do feel Mum is in safe hands. When she had a fall recently, a rare occurrence now due to diligent care and precautions provided, paramedics and hospital care were arranged much more quickly than we could achieve ourselves.
04 May 2023
I cannot thank Harpwood Residential Home enough for their care - loving - support
My dad was there just under 13 months
They gave so much amazing care
Sadly my dad lost his last breath on 4th April
I sat there for three weeks during my dads final journey of life
The staff was amazing so
much compassion - care - love - support not just for dad but for us- as a family
I so wish them all the best in the new home
23 April 2023
My father-in-law has lived in Harpwood Residential Home for a year. The carers work above and beyond; we know he is extremely well looked after.
27 October 2022
The family would like to thank all of the staff at Harpwood, who welcomed my mother into their home and cared for her with such love and kindness over the years she was with them. In the last week of her life, they went above and beyond in keeping her at Harpwood which had become her home.
The
staff at Harpwood our outstanding and my mother felt very much at home, happy and safe
07 December 2021
I cannot praise Harpwood Residential Home and the staff enough. My mum is looked after so well it really is faultless. Mum is so happy at Harpwood Residential Home and as a family, we have no worries. I would absolutely recommend Harpwood Residential Home.
25 November 2021
My Mum has been at Harpwood Residential Home for just over a year. The staff are amazing, so kind and caring and nothing seems too much trouble. The food always looks lovely and appetising with different choices available. I would not hesitate to recommend Harpwood. I know my mum is safe and
extremely well cared for.
08 September 2021
I put good for food, although I have not tried it, as my sister-in-law said it was good and she is a very fussy eater.
01 September 2021
At Harpwood the important word is 'care' - because they do!
14 August 2019
I first went to Harpwood a year ago and found it friendly and good service. That is why my husband is back. Thank you so much.
12 July 2019
The care and kindness my mother receives from all the staff is excellent. They are always friendly and willing to assist in any way. My mum is happy there and this makes me happy.
30 June 2019
On behalf of my mother, I started looking at suitable care homes for her. I was not happy with the first homes we (my wife and I) looked at. Then, just by chance I was told of Harpwood and rang up the home. From the moment I rang something felt right and when we visited we both felt at ease and was
pleased with everything we saw. Our first impression has not changed, and it is down mainly to the good team you have working there. You may have a slightly weather-beaten ship but the important thing is you appear to have a good captain and crew so well done. I hope you can keep up the same standard when the new facility is built and wish you every success for the future.
29 January 2019
My Mother lived at Harpwood for over two years, going there when she was 102 years old. The care she has received there has been outstanding, the staff became friends of our family and Mum just loved living there. She was always taking part in activities, enjoying the tasty food (and so much of
it) and really living her life to the full.
Mum passed away at the beginning of January, and the care and support the staff gave to us during her last day was just amazing. They truly cared for her and for us and made sure that Mum's last hours were peaceful and comfortable.
I cannot praise the staff at Harpwood highly enough, it is a wonderful place full of genuine love, care and support.
21 December 2018
My relatives, who both have dementia, have been at Harpwood for over 1 year. I am particularly impressed that the dementia bus was recently at Harpwood for staff to experience how someone with dementia perceives the world. Therefore enabling better support. They also took part in the Nameste
project, lead by a hospice charity to explore the use of well-being techniques, especially sensory touch to reduce medication. The visiting acts are many and varied, singers and musicians, interactive talks. Dogs to stroke and cuddle, plus many regular activities.
29 April 2018
During the time my father stayed at Harpwood Care Home he was treated exceptionally well. He was treated with dignity as an individual. He wasn't always easy to care for (due to his Dementia) yet the staff were an amazing team and always cared for him with heaps of patience.
As a relative visiting
regularly, I was always made welcome by the friendly staff (including the admin staff) and kept up to date with my fathers well being. One of the best things about this care home is that it is small enough for the staff to know every resident personally. There was always plenty going on with regards to activities.
I thoroughly recommend this care home.
20 March 2018
The staff at Harpwood, in my opinion, are great.
16 March 2018
My husband has been in this home since August and I thought then they were very attentive to his needs especially as he kept trying to get out. He has settled now and with the new management, it has gone from strength to strength.
I appreciate its an old building so rooms are OK but very clean
which is the important thing.
I am very happy my husband is here, they look after him well.
Latest Reviews for Harpwood House
30 December 2025
I was a resident in Harpwood House for one week following a total hip replacement.
I found the staff very calm, friendly, helpful and caring. I was surprised that no member of management staff came to see me and a lot of the staff did not seem to know why I was there. I was given incorrect
information concerning payment of my account, which was annoying.
When I arrived, I was not clear that I was expected, and nobody seemed to know when I left.
I feel the admin side needs to be more professional.
11 November 2025
I was so happy to have found Harpwood and be able to move my mum in. Everyone has been professional friendly and helpful and I feel like I have support and help to get me through this emotional and different journey after many years battling and trying to cope alone. She has a lovely suite and view
and although due to her dementia there are still hurdles to jump and it's hard to step back a little I have confidence that she is in the best place for us to get there now.
07 November 2025
There is always a lovely atmosphere when entering the foyer and Jackie at the desk is so friendly and helpful.the care home is very clean and I really like the different decor on each section of the care home.the staff are always very welcoming and happy to help and answer any questions.my mum is
so very happy where she is and is well fed and always cleanly presentee which is so nice for the family to know she is well looked after.she id enjoying
The social interaction.weare regularly informed about any toiletries mum may need .she very much enjoyed going out on a farm visit . the nurses are always very happy to answer any of my questions..we are very happy with the care home
07 November 2025
Harpwood House is a care home from home!!
From the moment you step through the entrance the love and compassion for the home is shown by everyone from management, staff and residents. Which in turn gives the family's peace of mind and visits so very enjoyable. I always go home with a smile on my
face.
14 September 2023
My mother has some dementia and mobility problems, and after several falls resulting in regular hospital stays, moved to Harpwood Residential Home in the spring of 2022. She spent the first year in the old building and has now moved into the new facility, which is so much more spacious, with wide
corridors, open lounges and dining areas, and spacious, well-appointed ensuite private rooms. The staff have always been welcoming, engaging and clearly keen to provide a caring and enjoyable atmosphere for the residents. Although Mum does get a little confused at times, she genuinely seems happy at Harpwood, and she is not an easy lady to please! Mum even says she enjoys the food, and having received some samples during my visits, I can confirm they do make some excellent cakes! I do feel Mum is in safe hands. When she had a fall recently, a rare occurrence now due to diligent care and precautions provided, paramedics and hospital care were arranged much more quickly than we could achieve ourselves.
04 May 2023
I cannot thank Harpwood Residential Home enough for their care - loving - support
My dad was there just under 13 months
They gave so much amazing care
Sadly my dad lost his last breath on 4th April
I sat there for three weeks during my dads final journey of life
The staff was amazing so
much compassion - care - love - support not just for dad but for us- as a family
I so wish them all the best in the new home
23 April 2023
My father-in-law has lived in Harpwood Residential Home for a year. The carers work above and beyond; we know he is extremely well looked after.
27 October 2022
The family would like to thank all of the staff at Harpwood, who welcomed my mother into their home and cared for her with such love and kindness over the years she was with them. In the last week of her life, they went above and beyond in keeping her at Harpwood which had become her home.
The
staff at Harpwood our outstanding and my mother felt very much at home, happy and safe
07 December 2021
I cannot praise Harpwood Residential Home and the staff enough. My mum is looked after so well it really is faultless. Mum is so happy at Harpwood Residential Home and as a family, we have no worries. I would absolutely recommend Harpwood Residential Home.
25 November 2021
My Mum has been at Harpwood Residential Home for just over a year. The staff are amazing, so kind and caring and nothing seems too much trouble. The food always looks lovely and appetising with different choices available. I would not hesitate to recommend Harpwood. I know my mum is safe and
extremely well cared for.
08 September 2021
I put good for food, although I have not tried it, as my sister-in-law said it was good and she is a very fussy eater.
01 September 2021
At Harpwood the important word is 'care' - because they do!
14 August 2019
I first went to Harpwood a year ago and found it friendly and good service. That is why my husband is back. Thank you so much.
12 July 2019
The care and kindness my mother receives from all the staff is excellent. They are always friendly and willing to assist in any way. My mum is happy there and this makes me happy.
30 June 2019
On behalf of my mother, I started looking at suitable care homes for her. I was not happy with the first homes we (my wife and I) looked at. Then, just by chance I was told of Harpwood and rang up the home. From the moment I rang something felt right and when we visited we both felt at ease and was
pleased with everything we saw. Our first impression has not changed, and it is down mainly to the good team you have working there. You may have a slightly weather-beaten ship but the important thing is you appear to have a good captain and crew so well done. I hope you can keep up the same standard when the new facility is built and wish you every success for the future.
29 January 2019
My Mother lived at Harpwood for over two years, going there when she was 102 years old. The care she has received there has been outstanding, the staff became friends of our family and Mum just loved living there. She was always taking part in activities, enjoying the tasty food (and so much of
it) and really living her life to the full.
Mum passed away at the beginning of January, and the care and support the staff gave to us during her last day was just amazing. They truly cared for her and for us and made sure that Mum's last hours were peaceful and comfortable.
I cannot praise the staff at Harpwood highly enough, it is a wonderful place full of genuine love, care and support.
21 December 2018
My relatives, who both have dementia, have been at Harpwood for over 1 year. I am particularly impressed that the dementia bus was recently at Harpwood for staff to experience how someone with dementia perceives the world. Therefore enabling better support. They also took part in the Nameste
project, lead by a hospice charity to explore the use of well-being techniques, especially sensory touch to reduce medication. The visiting acts are many and varied, singers and musicians, interactive talks. Dogs to stroke and cuddle, plus many regular activities.
29 April 2018
During the time my father stayed at Harpwood Care Home he was treated exceptionally well. He was treated with dignity as an individual. He wasn't always easy to care for (due to his Dementia) yet the staff were an amazing team and always cared for him with heaps of patience.
As a relative visiting
regularly, I was always made welcome by the friendly staff (including the admin staff) and kept up to date with my fathers well being. One of the best things about this care home is that it is small enough for the staff to know every resident personally. There was always plenty going on with regards to activities.
I thoroughly recommend this care home.
20 March 2018
The staff at Harpwood, in my opinion, are great.
16 March 2018
My husband has been in this home since August and I thought then they were very attentive to his needs especially as he kept trying to get out. He has settled now and with the new management, it has gone from strength to strength.
I appreciate its an old building so rooms are OK but very clean
which is the important thing.
I am very happy my husband is here, they look after him well.