Submit a Review for St Mark's Court Care Home
Park Terrace, Waun Wen, Swansea, SA1 2BY
View full details of St Mark's Court Care HomeLatest Reviews for St Mark's Court Care Home
16 January 2026
Lovely staff always helpful and understanding, they all have lots of patience and care. Home is clean and well kept. Residents are looked after with empathy, care and feel looked after. Would recommend for any family member. Always entertainment on and food looks and smells lovely too.
16 January 2026
Excellent communication with family about residents, top care given every time, clean and spacious home, mum is always clean and looks looked after, would recommend.
04 February 2021
Dad moved into St Mark’s Court early Jan 2020, and we were concerned that we had made the ‘right choice’ for him - we need not have worried in the least as Dad has been extremely happy there. We have been extremely happy with everything offered to Dad including care, support, friendship and a great
sense of community so often lacking everywhere these days! Unfortunately, due to Covid-19 restrictions, we have not been able to see as much of Dad as we’d have liked, but fully applaud how effectively the manager and staff have struck the correct balance between keeping our loved ones safe but also keeping us in touch with them! Summer 2020 saw regular ‘garden visits’ managed and the weather was kind too! Staff always supported voice or video call for us families to keep in touch with loved ones. Sorry to say, we lost Dad in Jan 2021, but the manager and staff did all possible to support Dad and us through this sad time, and Dad passed peacefully. Fully endorse this as a great care home!
09 November 2020
What a fantastic place. The staff really care and go out of their way to make the residents comfortable and go the extra mile in keeping relatives informed. I really can’t thank the staff and the manager enough. We all go on a guilt trip when our loved ones can’t look after themselves and their
needs are too complex to be looked after by the family. I spent some time in assessing care homes before making the decision to go with St Mark's Court and I have to say it was one of my best decisions.
From the bottom of my heart thank you for all the care and support you provided to my mum.
23 July 2020
My mum came to St Mark's in November 2019 and the standard of care she receives is amazing. There is a relaxed family feeling there and the staff are willing at all times to help. It can be upsetting when loved ones are there but they do and we do adjust and it helps knowing how kind everyone who
works there is so dedicated to their jobs. When I visit now it is more like a family gathering as we get to know the staff by their names. This care home is amazing and I would recommend it to anyone needing help. Reach out, they will help you.
10 December 2019
I am very impressed with the helpfulness of the staff who are very obliging to assist. We frequently ask for the gentleman we visit to be put in a wheelchair so he can be wheeled into either the downstairs or upstairs lounges for private conversations. Also, the staff are always helpful in putting
his hearing aid right to we can have a conversation as he fiddles with it in such a way that it is non-operative. Thanks all.
14 May 2019
As a son-in-law to the resident, I only visit occasionally but every time I do, the home appears clean and well run with very helpful staff who cannot do enough for residents and visitors. It comes across as a happy place given the circumstances.
14 May 2019
My Aunt sadly died but I would like to thank all staff and the manager for their kindness and the attention my Aunt received living within the home of St Mark's, Waun Wen, Swansea.
08 May 2019
I am writing a well-deserved review as I feel I can't praise St Mark's enough. They were all kind, loving and caring for my Dad. They catered for all of my Dad's needs and gave him such a wonderful life. He was encouraged to join in with the many activities available. They treated me as one of the
family and made me feel so welcome. I will miss them all dearly.
08 May 2019
When I first arrived at the care home I felt weakened after an operation and also I felt sorry for myself. The atmosphere in the home soon changed my view.
Everyone from the manager, the lady accountant, nurses, carers, kitchen and cleaning staff have made me feel at home here and are a joy to
know. Also, our lady entertainment officer does a wonderful job. Lately, children from an infants school visit us for talks and reading sessions.
26 April 2019
My mother has been in this home for 15 months and me and the other members of her family haven't had any reason to complain about her care.
She is always warm, clean and well fed and is treated with respect, kindness and dignity.
The home manager is very approachable so if we did have a concern I
am sure it would be dealt with promptly.
24 April 2019
Thank you, all excellent.
28 January 2019
I found the service to be excellent and the staff to be kind, caring and very helpful. I always felt my mother was safe and well looked after at the home. Their care and support during my mum's last days will always be remembered.
25 October 2018
The staff at St Mark's were very caring, considerate and patient with my Dad. They always had his best interests at heart. He was always well dressed, clean shaven, with tidy hair and cut nails. The food was good and Dad enjoyed the provided entertainment.
03 July 2018
My dad moved to St Mark's Court Care Home in Swansea in Feb 18 after diagnosis of mixed vascular dementia. He deteriorated quickly and passed away on 21st May 2018.
I would like to extend my gratitude to all of the staff who looked after him with such care and patience.
He was happy and safe and
lived out his days with as much dignity as possible due to the approach of the team there. I cannot thank them enough for how they looked after him they are a credit to their profession.
03 July 2018
My mother was with St Mark's for only 1 week, but in that time she was treated very well by staff.
The room was clean and well laid out, food was good.
I found the nursing staff were very knowledgeable and caring, the manager in particular was very helpful, understanding and caring.
02 May 2018
The staff in St Mark's care are extremely helpful, polite and caring. They treat all residents with respect and nothing is too much trouble for them. Whilst there visiting my late mother, we were always offered refreshments and something to eat. The staff always treated my mother with respect and
dignity. The nurses were always very good with her. They treated family members with respect. Nothing was too much trouble for them. They always made sure my mother was clean and tidy and well dressed. The staff treated her like she was a good friend.
02 May 2018
St Marks Court Care Home is filled with love and compassion. From the manager to the cleaners everyone is friendly. The care given to my mother was second to none which gave me peace of mind knowing she was in such a lovely environment.
10 April 2018
My mum was in St Mark's for over 4 months, she was suffering from severe dementia amongst other ailments so we had to find a care home that we would be sure we could rely on as mum could not communicate too well, we truly found it here, every single member of staff that dealt with mum showed the
utmost care and friendliness to make mum feel safe and special and above all showed true professionalism.
Every time we rang to check on mum nothing would be too much trouble for the staff and I felt that I was kept informed entirely on changes to mum. Every resident you came across during our many hours of visiting St Mark's always appeared to be happy and contented and if not there would be someone attending to them, any small problems with mum's immaculate room would be dealt with extremely quickly by superb maintenance staff.
I'm a very critical person when it came to mum although you wouldn't believe it! I highly recommend St Mark's.
16 March 2018
From the time we were shown around (before mum moved in), we felt happy that there was a room for her. It was a happy, caring home and the staff were all very friendly and residents all looked so well and comfortable. Mum has settled in well thanks to all the staff.
Latest Reviews for St Mark's Court Care Home
16 January 2026
Lovely staff always helpful and understanding, they all have lots of patience and care. Home is clean and well kept. Residents are looked after with empathy, care and feel looked after. Would recommend for any family member. Always entertainment on and food looks and smells lovely too.
16 January 2026
Excellent communication with family about residents, top care given every time, clean and spacious home, mum is always clean and looks looked after, would recommend.
04 February 2021
Dad moved into St Mark’s Court early Jan 2020, and we were concerned that we had made the ‘right choice’ for him - we need not have worried in the least as Dad has been extremely happy there. We have been extremely happy with everything offered to Dad including care, support, friendship and a great
sense of community so often lacking everywhere these days! Unfortunately, due to Covid-19 restrictions, we have not been able to see as much of Dad as we’d have liked, but fully applaud how effectively the manager and staff have struck the correct balance between keeping our loved ones safe but also keeping us in touch with them! Summer 2020 saw regular ‘garden visits’ managed and the weather was kind too! Staff always supported voice or video call for us families to keep in touch with loved ones. Sorry to say, we lost Dad in Jan 2021, but the manager and staff did all possible to support Dad and us through this sad time, and Dad passed peacefully. Fully endorse this as a great care home!
09 November 2020
What a fantastic place. The staff really care and go out of their way to make the residents comfortable and go the extra mile in keeping relatives informed. I really can’t thank the staff and the manager enough. We all go on a guilt trip when our loved ones can’t look after themselves and their
needs are too complex to be looked after by the family. I spent some time in assessing care homes before making the decision to go with St Mark's Court and I have to say it was one of my best decisions.
From the bottom of my heart thank you for all the care and support you provided to my mum.
23 July 2020
My mum came to St Mark's in November 2019 and the standard of care she receives is amazing. There is a relaxed family feeling there and the staff are willing at all times to help. It can be upsetting when loved ones are there but they do and we do adjust and it helps knowing how kind everyone who
works there is so dedicated to their jobs. When I visit now it is more like a family gathering as we get to know the staff by their names. This care home is amazing and I would recommend it to anyone needing help. Reach out, they will help you.
10 December 2019
I am very impressed with the helpfulness of the staff who are very obliging to assist. We frequently ask for the gentleman we visit to be put in a wheelchair so he can be wheeled into either the downstairs or upstairs lounges for private conversations. Also, the staff are always helpful in putting
his hearing aid right to we can have a conversation as he fiddles with it in such a way that it is non-operative. Thanks all.
14 May 2019
As a son-in-law to the resident, I only visit occasionally but every time I do, the home appears clean and well run with very helpful staff who cannot do enough for residents and visitors. It comes across as a happy place given the circumstances.
14 May 2019
My Aunt sadly died but I would like to thank all staff and the manager for their kindness and the attention my Aunt received living within the home of St Mark's, Waun Wen, Swansea.
08 May 2019
I am writing a well-deserved review as I feel I can't praise St Mark's enough. They were all kind, loving and caring for my Dad. They catered for all of my Dad's needs and gave him such a wonderful life. He was encouraged to join in with the many activities available. They treated me as one of the
family and made me feel so welcome. I will miss them all dearly.
08 May 2019
When I first arrived at the care home I felt weakened after an operation and also I felt sorry for myself. The atmosphere in the home soon changed my view.
Everyone from the manager, the lady accountant, nurses, carers, kitchen and cleaning staff have made me feel at home here and are a joy to
know. Also, our lady entertainment officer does a wonderful job. Lately, children from an infants school visit us for talks and reading sessions.
26 April 2019
My mother has been in this home for 15 months and me and the other members of her family haven't had any reason to complain about her care.
She is always warm, clean and well fed and is treated with respect, kindness and dignity.
The home manager is very approachable so if we did have a concern I
am sure it would be dealt with promptly.
24 April 2019
Thank you, all excellent.
28 January 2019
I found the service to be excellent and the staff to be kind, caring and very helpful. I always felt my mother was safe and well looked after at the home. Their care and support during my mum's last days will always be remembered.
25 October 2018
The staff at St Mark's were very caring, considerate and patient with my Dad. They always had his best interests at heart. He was always well dressed, clean shaven, with tidy hair and cut nails. The food was good and Dad enjoyed the provided entertainment.
03 July 2018
My dad moved to St Mark's Court Care Home in Swansea in Feb 18 after diagnosis of mixed vascular dementia. He deteriorated quickly and passed away on 21st May 2018.
I would like to extend my gratitude to all of the staff who looked after him with such care and patience.
He was happy and safe and
lived out his days with as much dignity as possible due to the approach of the team there. I cannot thank them enough for how they looked after him they are a credit to their profession.
03 July 2018
My mother was with St Mark's for only 1 week, but in that time she was treated very well by staff.
The room was clean and well laid out, food was good.
I found the nursing staff were very knowledgeable and caring, the manager in particular was very helpful, understanding and caring.
02 May 2018
The staff in St Mark's care are extremely helpful, polite and caring. They treat all residents with respect and nothing is too much trouble for them. Whilst there visiting my late mother, we were always offered refreshments and something to eat. The staff always treated my mother with respect and
dignity. The nurses were always very good with her. They treated family members with respect. Nothing was too much trouble for them. They always made sure my mother was clean and tidy and well dressed. The staff treated her like she was a good friend.
02 May 2018
St Marks Court Care Home is filled with love and compassion. From the manager to the cleaners everyone is friendly. The care given to my mother was second to none which gave me peace of mind knowing she was in such a lovely environment.
10 April 2018
My mum was in St Mark's for over 4 months, she was suffering from severe dementia amongst other ailments so we had to find a care home that we would be sure we could rely on as mum could not communicate too well, we truly found it here, every single member of staff that dealt with mum showed the
utmost care and friendliness to make mum feel safe and special and above all showed true professionalism.
Every time we rang to check on mum nothing would be too much trouble for the staff and I felt that I was kept informed entirely on changes to mum. Every resident you came across during our many hours of visiting St Mark's always appeared to be happy and contented and if not there would be someone attending to them, any small problems with mum's immaculate room would be dealt with extremely quickly by superb maintenance staff.
I'm a very critical person when it came to mum although you wouldn't believe it! I highly recommend St Mark's.
16 March 2018
From the time we were shown around (before mum moved in), we felt happy that there was a room for her. It was a happy, caring home and the staff were all very friendly and residents all looked so well and comfortable. Mum has settled in well thanks to all the staff.