St Mark's Court Care Home

sense of community so often lacking everywhere these days! Unfortunately, due to Covid-19 restrictions, we have not been able to see as much of Dad as we’d have liked, but fully applaud how effectively the manager and staff have struck the correct balance between keeping our loved ones safe but also keeping us in touch with them! Summer 2020 saw regular ‘garden visits’ managed and the weather was kind too! Staff always supported voice or video call for us families to keep in touch with loved ones. Sorry to say, we lost Dad in Jan 2021, but the manager and staff did all possible to support Dad and us through this sad time, and Dad passed peacefully. Fully endorse this as a great care home!

are too complex to be looked after by the family. I spent some time in assessing care homes before making the decision to go with St Mark's Court and I have to say it was one of my best decisions.
From the bottom of my heart thank you for all the care and support you provided to my mum.

there is so dedicated to their jobs. When I visit now it is more like a family gathering as we get to know the staff by their names. This care home is amazing and I would recommend it to anyone needing help. Reach out, they will help you.

hearing aid right to we can have a conversation as he fiddles with it in such a way that it is non-operative. Thanks all.

and made me feel so welcome. I will miss them all dearly.

Also, our lady entertainment officer does a wonderful job. Lately, children from an infants school visit us for talks and reading sessions.

am sure it would be dealt with promptly.

lived out his days with as much dignity as possible due to the approach of the team there. I cannot thank them enough for how they looked after him they are a credit to their profession.

The nurses were always very good with her. They treated family members with respect. Nothing was too much trouble for them. They always made sure my mother was clean and tidy and well dressed. The staff treated her like she was a good friend.

care and friendliness to make mum feel safe and special and above all showed true professionalism.
Every time we rang to check on mum nothing would be too much trouble for the staff and I felt that I was kept informed entirely on changes to mum. Every resident you came across during our many hours of visiting St Mark's always appeared to be happy and contented and if not there would be someone attending to them, any small problems with mum's immaculate room would be dealt with extremely quickly by superb maintenance staff.
I'm a very critical person when it came to mum although you wouldn't believe it! I highly recommend St Mark's.

we visited mam, she was always clean, tidily dressed, warm and relaxed. The staff were always cheerful, caring and attentive and we were grateful for the excellent nursing skills. We were kept informed of any/all new developments and treatments and when her time came, she was treated with dignity and respect. We can never thank them enough for all they did, in our opinion all the staff deserve the GEM award.

step of the way and explained the treatment and medication which was prescribed to my Dad. I am so glad that my Dad had the care he did. I couldn't have wished for better and my Dad was as important to the staff as he was to me.