St Mark's Court Care Home

Park Terrace, Waun Wen, Swansea SA1 2BY
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20 Reviews
  • St Mark's Court Care Home, Swansea
St Mark’s Court Care Home provides exceptional nursing and dementia care for 38 residents in a nurturing, compassionate, and respectful environment.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Good to Know

Group/Owner

Person in charge

  • Sarah Bennett (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (38)

St Mark's Court Care Home Reviews (20)

Over all time St Mark's Court Care Home has 20 reviews.

Overall Experience
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Date Published
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Total of 20, showing 1-20
Review from Gaynor W (Daughter of Resident) published on 4 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into St Mark’s Court early Jan 2020, and we were concerned that we had made the ‘right choice’ for him - we need not have worried in the least as Dad has been extremely happy there. We have been extremely happy with everything offered to Dad including care, support, friendship and a great
sense of community so often lacking everywhere these days! Unfortunately, due to Covid-19 restrictions, we have not been able to see as much of Dad as we’d have liked, but fully applaud how effectively the manager and staff have struck the correct balance between keeping our loved ones safe but also keeping us in touch with them! Summer 2020 saw regular ‘garden visits’ managed and the weather was kind too! Staff always supported voice or video call for us families to keep in touch with loved ones. Sorry to say, we lost Dad in Jan 2021, but the manager and staff did all possible to support Dad and us through this sad time, and Dad passed peacefully. Fully endorse this as a great care home!
Reply from Daniel Ward, Home Manager at St Mark's Court Care Home

Thank you for your feedback in relation to St Mark’s Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review from Tim M (Son of Resident) published on 9 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a fantastic place. The staff really care and go out of their way to make the residents comfortable and go the extra mile in keeping relatives informed. I really can’t thank the staff and the manager enough. We all go on a guilt trip when our loved ones can’t look after themselves and their needs
are too complex to be looked after by the family. I spent some time in assessing care homes before making the decision to go with St Mark's Court and I have to say it was one of my best decisions.
From the bottom of my heart thank you for all the care and support you provided to my mum.
Reply from Dan Ward, Manager at St Mark's Court Care Home

Thank you for your very kind words. Positive feedback like this is really uplifting for our staff. It was a pleasure looking after your mother, and we send our best wishes to your family.

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Review from Susan S (Daughter of Resident) published on 23 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to St Mark's in November 2019 and the standard of care she receives is amazing. There is a relaxed family feeling there and the staff are willing at all times to help. It can be upsetting when loved ones are there but they do and we do adjust and it helps knowing how kind everyone who works
there is so dedicated to their jobs. When I visit now it is more like a family gathering as we get to know the staff by their names. This care home is amazing and I would recommend it to anyone needing help. Reach out, they will help you.
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Review from J L (Friend of Resident) published on 10 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very impressed with the helpfulness of the staff who are very obliging to assist. We frequently ask for the gentleman we visit to be put in a wheelchair so he can be wheeled into either the downstairs or upstairs lounges for private conversations. Also, the staff are always helpful in putting his
hearing aid right to we can have a conversation as he fiddles with it in such a way that it is non-operative. Thanks all.
Reply from Daniel Ward, Home Manager at St Mark's Court Care Home

Thank you for your kind comments – I’m very glad the gentleman you refer to is happy at St Mark’s and it’s a pleasure to be part of providing his care.

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Review from Terence F (Son-in-law of Resident) published on 14 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a son-in-law to the resident, I only visit occasionally but every time I do, the home appears clean and well run with very helpful staff who cannot do enough for residents and visitors. It comes across as a happy place given the circumstances.
Reply from Daniel Ward, Home Manager at St Mark's Court Care Home

Thank you for your feedback in relation to St. Mark’s Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review from June S (Niece of Resident) published on 14 May 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Aunt sadly died but I would like to thank all staff and the manager for their kindness and the attention my Aunt received living within the home of St Mark's, Waun Wen, Swansea.
Reply from Daniel Ward, Home Manager at St Mark's Court Care Home

Thank you for your feedback in relation to St. Mark’s Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback

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Review from Jayne S (Daughter of Resident) published on 8 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am writing a well-deserved review as I feel I can't praise St Mark's enough. They were all kind, loving and caring for my Dad. They catered for all of my Dad's needs and gave him such a wonderful life. He was encouraged to join in with the many activities available. They treated me as one of the family
and made me feel so welcome. I will miss them all dearly.
Reply from Daniel Ward, Home Manager at St Mark's Court Care Home

Thank you for your feedback in relation to St. Mark’s Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review from Barbara L (Resident) published on 8 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first arrived at the care home I felt weakened after an operation and also I felt sorry for myself. The atmosphere in the home soon changed my view.
Everyone from the manager, the lady accountant, nurses, carers, kitchen and cleaning staff have made me feel at home here and are a joy to know.
Also, our lady entertainment officer does a wonderful job. Lately, children from an infants school visit us for talks and reading sessions.
Reply from Daniel Ward, Home Manager at St Mark's Court Care Home

Thank you for your feedback in relation to St. Mark’s Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review from Fiona F (Daughter of Resident) published on 26 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in this home for 15 months and me and the other members of her family haven't had any reason to complain about her care.
She is always warm, clean and well fed and is treated with respect, kindness and dignity.
The home manager is very approachable so if we did have a concern I
am sure it would be dealt with promptly.
Reply from Daniel Ward, Home Manager at St Mark's Court Care Home

Thank you for your feedback in relation to St Mark’s Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback

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Review from I D (Son of Resident) published on 24 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Thank you, all excellent.
Reply from Daniel Ward, Home Manager at St Mark's Court Care Home

Thank you for your feedback in relation to St Mark’s Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review from Peter D (Son of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the service to be excellent and the staff to be kind, caring and very helpful. I always felt my mother was safe and well looked after at the home. Their care and support during my mum's last days will always be remembered.
Reply from Daniel Ward, Home Manager at St Mark's Court Care Home

Thank you for your feedback in relation to St Mark’s Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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  • Care / Support
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Review from Philip P (Son of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at St Mark's were very caring, considerate and patient with my Dad. They always had his best interests at heart. He was always well dressed, clean shaven, with tidy hair and cut nails. The food was good and Dad enjoyed the provided entertainment.
Reply from Daniel Ward, Home Manager at St Mark's Court Care Home

Thank you for your feedback in relation to St. Mark’s Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.”

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Review from Andrew L (Son of Resident) published on 3 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved to St Mark's Court Care Home in Swansea in Feb 18 after diagnosis of mixed vascular dementia. He deteriorated quickly and passed away on 21st May 2018.
I would like to extend my gratitude to all of the staff who looked after him with such care and patience.


He was happy and safe and

lived out his days with as much dignity as possible due to the approach of the team there. I cannot thank them enough for how they looked after him they are a credit to their profession.
Reply from Daniel Ward, Home Manager at St Mark's Court Care Home

Thank you for your positive feedback in relation to St Mark’s Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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  • Treated with Dignity
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Review from Robert G (Son of Resident) published on 3 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was with St Mark's for only 1 week, but in that time she was treated very well by staff.
The room was clean and well laid out, food was good.
I found the nursing staff were very knowledgeable and caring, the manager in particular was very helpful, understanding and caring.
Reply from Daniel Ward, Home Manager at St Mark's Court Care Home

Thank you for your positive feedback in relation to St Mark’s Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review from D E (Daughter of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff in St Mark's care are extremely helpful, polite and caring. They treat all residents with respect and nothing is too much trouble for them. Whilst there visiting my late mother, we were always offered refreshments and something to eat. The staff always treated my mother with respect and dignity.
The nurses were always very good with her. They treated family members with respect. Nothing was too much trouble for them. They always made sure my mother was clean and tidy and well dressed. The staff treated her like she was a good friend.
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Review from A G (Son of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Marks Court Care Home is filled with love and compassion. From the manager to the cleaners everyone is friendly. The care given to my mother was second to none which gave me peace of mind knowing she was in such a lovely environment.
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Review from Steve B (Son of Resident) published on 10 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was in St Mark's for over 4 months, she was suffering from severe dementia amongst other ailments so we had to find a care home that we would be sure we could rely on as mum could not communicate too well, we truly found it here, every single member of staff that dealt with mum showed the utmost
care and friendliness to make mum feel safe and special and above all showed true professionalism.
Every time we rang to check on mum nothing would be too much trouble for the staff and I felt that I was kept informed entirely on changes to mum. Every resident you came across during our many hours of visiting St Mark's always appeared to be happy and contented and if not there would be someone attending to them, any small problems with mum's immaculate room would be dealt with extremely quickly by superb maintenance staff.
I'm a very critical person when it came to mum although you wouldn't believe it! I highly recommend St Mark's.
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Review from Gillian C (Daughter of Resident) published on 16 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the time we were shown around (before mum moved in), we felt happy that there was a room for her. It was a happy, caring home and the staff were all very friendly and residents all looked so well and comfortable. Mum has settled in well thanks to all the staff.
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Review from Sonia S (Daughter of Resident) published on 30 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother was resident in St Mark's for only a brief time, but we cannot praise the manager and all the staff for the work they do there. They stepped in to help at a time when we really needed all the help we could get finding and transferring mam to a suitable, local, caring/ nursing home. When
we visited mam, she was always clean, tidily dressed, warm and relaxed. The staff were always cheerful, caring and attentive and we were grateful for the excellent nursing skills. We were kept informed of any/all new developments and treatments and when her time came, she was treated with dignity and respect. We can never thank them enough for all they did, in our opinion all the staff deserve the GEM award.
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Review from Christine D (Daughter of Resident) published on 6 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The warmth and compassion of the staff made me feel my Dad was being cared for in a home from home. They all expressed a "can do" approach to any challenge, guided by the role model provided by the Manager. The staff not only cared for Dad but for me and my family as well. They kept me informed every
step of the way and explained the treatment and medication which was prescribed to my Dad. I am so glad that my Dad had the care he did. I couldn't have wished for better and my Dad was as important to the staff as he was to me.
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Overview of Review Score

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about St Mark's Court Care Home

What types of Care is St Mark's Court Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Mark's Court Care Home have?

There are 38 Single Rooms.

What are the Facilities & Services at St Mark's Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is St Mark's Court Care Home to the centre of Swansea?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Mark's Court Care Home to verify any information. View our terms and conditions. St Mark's Court Care Home has an Enhanced Service - more info.