St Mark's Court Care Home

Park Terrace, Waun Wen, Swansea SA1 2BY
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8.4 22 Reviews
  • St Mark's Court Care Home, Swansea
St Mark’s Court Care Home provides exceptional nursing and dementia care for 38 residents in a nurturing, compassionate, and respectful environment.
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Care Provided by St Mark's Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Contact St Mark's Court Care Home to confirm what's included and get a personalised quote:

Contact St Mark's Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sarah Bennett (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (38)

St Mark's Court Care Home Reviews (22)

8.4

St Mark's Court Care Home has a Review Score of 8.4 (8.388) out of 10, based on 2 reviews in the last 2 years.
Over all time St Mark's Court Care Home has 22 reviews.

Overall Experience
  • 16
  • 6
  • 0
  • 0
  • 0
Date Published
  • 22
  • 2
  • 2
  • 2
  • 20
Reviewer Connection to St Mark's Court Care Home
  • 9
  • 8
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Sonia S (Daughter of Resident) published on 30 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother was resident in St Mark's for only a brief time, but we cannot praise the manager and all the staff for the work they do there. They stepped in to help at a time when we really needed all the help we could get finding and transferring mam to a suitable, local, caring/ nursing home. When
we visited mam, she was always clean, tidily dressed, warm and relaxed. The staff were always cheerful, caring and attentive and we were grateful for the excellent nursing skills. We were kept informed of any/all new developments and treatments and when her time came, she was treated with dignity and respect. We can never thank them enough for all they did, in our opinion all the staff deserve the GEM award.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine D (Daughter of Resident) published on 6 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The warmth and compassion of the staff made me feel my Dad was being cared for in a home from home. They all expressed a "can do" approach to any challenge, guided by the role model provided by the Manager. The staff not only cared for Dad but for me and my family as well. They kept me informed every
step of the way and explained the treatment and medication which was prescribed to my Dad. I am so glad that my Dad had the care he did. I couldn't have wished for better and my Dad was as important to the staff as he was to me.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.4 (8.388)

Overview of Review Score

The Review Score of 8.4 (8.388) out of 10 for St Mark's Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for St Mark's Court Care Home is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.388 Points relating to the number of positive Reviews for St Mark's Court Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 2 Positive Reviews ÷ 7.6 = 0.263
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 9 Oct 2025
Well-being
Good
Care and Support
Good
Environment
Good
Leadership and Management
Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

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